Responsibilities: Use proprietary tools to label and evaluate data. Support and ensure the delivery of high-quality curated data. Work with engineers to refine tasks, tools, and workflows. Design, select, and refine tasks grounded in real-world occupational math, for example: Insurance and risk: premiums, deductibles, expected loss calculations, simple risk modeling. Logistics and operations: inventory and reorder policies, capacity/throughput, basic cost optimization. Skilled trades: surveying and land measurement, electrical load calculations, machining tolerances, material estimation, blueprint and scale calculations. Finance and banking: loan amortization schedules, time value of money, portfolio and risk metrics. Accounting and tax: financial statements, reconciliations, depreciation, multi-bracket tax calculations, payroll. Health and social data: rates, ratios, simple biostatistics, survey-based metrics and policy-relevant indicators. Provide detailed, step-by-step solutions and evaluate model responses for correctness, adherence to domain rules (e.g., tax codes, building codes, basic regulatory or business constraints), clarity, and plausibility. Interpret, analyze, and execute tasks based on given instructions.

Basic Qualifications: A Master's or PhD in a quantitative field such as Mathematics, Statistics, Operations Research, Economics, Finance, Actuarial Science, or a closely related discipline with strong training in applied/occupational math; or A Bachelor's degree in one of the fields above plus substantial professional experience (e.g., 2+ years) in a math-heavy occupational domain such as finance, banking, insurance, accounting, logistics/supply chain, healthcare analytics, or policy analysis Professional licensure or certification in a skilled trade (e.g., licensed surveyor, master electrician, journeyman machinist) with demonstrated expertise in trade-specific mathematical calculations. Strong proficiency in applied mathematics relevant to at least one of the above domains (e.g., probability and statistics, financial math, optimization under constraints, geometric and measurement calculations, or similar). Proficiency in reading and writing, both in informal and professional English. Strong ability to navigate various information resources and databases. Outstanding communication, interpersonal, analytical, and organizational capabilities. Solid reading comprehension skills combined with the capacity to exercise autonomous judgment even when presented with limited data/material. A strong passion for and commitment to technological advancements and innovation.

Preferred Skills and Experience: Professional certifications in relevant fields (e.g., CFA, FRM, SOA exams, CPA, Six Sigma, PE, licensed surveyor, or similar) or demonstrably equivalent experience. Prior professional experience in one or more domains such as asset management, retail or commercial banking, insurance pricing/reserving, accounting/audit, logistics/supply chain planning, healthcare analytics, public policy analysis, or skilled trades. Previous AI Tutoring experience and/or experience teaching or training others in applied or occupational math topics. Experience building and reviewing complex spreadsheets, financial or risk models, dashboards, technical drawings, or similar artifacts.

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Key responsibilities include:

• Managing the end-to-end delivery of analytics projects, from scoping and planning to execution and delivery
• Translating ambiguous business questions into tractable data analysis projects
• Interpreting and investigating data and statistical questions that arise through the delivery of client work
• Collaborating with cross-functional teams, including Data Science, Engineering, and Product Management, to ensure alignment on project goals and deliverables
• Serving as the primary point of contact for clients, addressing any concerns or issues that may arise during the project lifecycle
• Monitoring project progress and performance, proactively identifying risks and implementing mitigation strategies as needed

To be successful in this role, you will need to have a strong background in analytics and project management, with experience leading cross-functional teams and managing client relationships. You will also need to have excellent communication and presentation skills, with the ability to convey complex analytical concepts to non-technical audiences.

In addition to your technical skills and experience, you will need to be able to integrate AI into your daily work, from summarizing documents to automating workflows and uncovering insights. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar.

If you are a motivated and experienced professional looking to join a dynamic team and contribute to the development of cutting-edge analytics solutions, please apply today!

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In this role, you will be responsible for managing the end-to-end delivery of analytics projects, collaborating with cross-functional teams, and serving as the primary point of contact for clients. You will also be responsible for monitoring project progress and performance, proactively identifying risks and implementing mitigation strategies as needed.

To be successful in this role, you will need to have a strong background in healthcare analytics, excellent project management skills, and the ability to communicate complex analytical concepts to non-technical audiences. You will also need to be proficient in data analysis tools and programming languages such as SQL, Python, or R.

At Komodo Health, we are committed to using AI strategically to solve problems and generate new ideas. We expect every team member to integrate AI into their daily work, from summarizing documents to automating workflows and uncovering insights.

If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.

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The Customer Success Manager will own the relationships between Omada and a book of our Enterprise customers. This includes project managing implementation, owning the relationship with these customers, managing renewals and driving upsells. The CSM has visibility into the entire company, and works alongside our Sales, Data, Marketing, IT, Operations, Clinical, and Product teams to serve our client partners.

Enterprise Customer Success Manager owning a portfolio of Omada's largest, most complex customers from implementation through renewal and expansion.

• Builds long-term, trust-based partnerships that mitigate churn risk and uncover scalable growth opportunities across owned accounts.
• Serves as primary point of contact for operational, director, and executive stakeholders at enterprise clients.
• Collaborates closely with Sales, Data, Marketing, IT, Operations, Clinical, and Product to deliver measurable outcomes and high satisfaction.
• Positions Omada as an evidence-based, innovative thought leader with customers.

Key responsibilities:

• Own implementation and onboarding, including project-managing technical integrations with internal and client teams.
• Build and nurture strong, strategic, long-term relationships across all levels of client organizations.
• Develop and execute strategic account and BoB plans, including growth and expansion strategies.
• Use data, analytics, and industry insights to communicate value, deliver QBRs, and influence client decisions.
• Identify and execute on upsell, cross-sell, and multi-product expansion opportunities while proactively managing retention and churn risk.
• Lead cross-functional collaboration and CX process-improvement efforts to solve complex customer challenges
• Cultivate partnership opportunities (speaking engagements, testimonials, pilots, claims/ROI analyses) and travel to client sites ~1x per quarter.

Experience and qualifications:

• Bachelor's degree and 6+ years of relevant professional experience.
• Proven experience owning post-sales implementation in collaboration with technical teams.
• Background working with organizations ranging from startups to Fortune 50 enterprises.
• Experience in field sales or account management focused on upsell, cross-sell, and renewals.
• Demonstrated success managing complex projects and using data to tell stories and drive decisions.
• High proficiency with Salesforce, Excel, PowerPoint, and Google Suite.
• Bonus: Experience with large enterprises and understanding of chronic disease prevention, US healthcare, digital health, and startup environments.

Skills and attributes:

• Proven strategic account leader with proactive, solution-oriented salesmanship and consultative approach.
• Strong relationship builder with high emotional intelligence, executive presence, and excellent communication and presentation skills.
• Ability to understand complex commercial relationships and advocate for the collective voice of the customer internally.
• In-depth knowledge of healthcare analytics and data, with strong ability to tell a story with data.
• Highly organized, strong judgment and prioritization, and comfort leading cross-functional workstreams.
• Collaborative team player who contributes to CX thought leadership and process improvement.

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.
• Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.

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