We are seeking a Manager, GTM Commissions Design to lead the strategy and execution of the seller compensation experience. This role will ensure sellers have clear, real-time visibility into how they earn and perform through intuitive compensation systems, dashboards, and communications.
\nKey responsibilities include owning the end-to-end employee experience for sales compensation, leading the compensation enablement program, designing and managing sales compensation tools, driving AI strategy within the sales compensation function, and partnering cross-functionally with GTM Leadership, Finance, Product, and IT.
\nThe ideal candidate will have 5+ years of experience in sales compensation, revenue operations, sales operations, or sales programs, expertise in designing, implementing, and administering variable sales compensation plans, and extensive experience in revenue operations, strategy, and planning at a high-growth, technology company.
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\nLocation: Dublin, Ireland
\nDepartment: Sales
\nJob Description:
\nIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better.
\nFin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
\nFounded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.
\nDriven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
\nWhat's the opportunity?
\nIntercom's Global Sales Organization is rapidly evolving, and the GTM Enablement team is expanding to support. In this critical new role, you will solve the "Last Mile" gap in technical readiness, serving as the bridge between R&D, Product, and our customer-facing Solutions teams.
\nAs the Senior Product Enablement Manager (Solutions), you will act as the single-threaded owner of the technical education strategy for our Solutions organization (CSMs, SEs, and Professional Services).
\nYou will be responsible for translating our rapid product innovation and AI capabilities into clear, scalable enablement that accelerates adoption and strengthens customer outcomes.
\nThis role is distinct from GTM Strategy; while they architect the commercial plan, you will own the early-stage positioning, solutions readiness, and technical fluency required to ensure our teams understand how our products work and how to deliver them effectively.
\nWhat will I be doing?
\nReporting to the GTM Enablement leadership, you will partner directly with R&D and Product Management to build and deliver a comprehensive technical enablement program.
\nTechnical Education Strategy & Curriculum - Developing a scalable and repeatable strategy for the technical education of AEs, RMs, CSMs, SEs, and Professional Services.
\nCreating and maintaining a full suite of technical training materials, including hands-on labs, documentation, and how-to guides.
\nLeading and facilitating technical training sessions, both live and on-demand, including "Train the Trainer" programs and new product release training.
\nAI Fluency & Certification - Owning the AI Fluency Program, creating a unified baseline of understanding regarding our AI capabilities (Fin) across the GTM organization.
\nBuilding and operationalizing a scalable certification framework that integrates AI learning objectives and continuous upskilling into onboarding and ongoing enablement.
\nEnsuring every GTM role is fluent in AI and able to guide customers through AI-driven change management and adoption.
\nCross-Functional Partnership (R&D Bridge) - Serving as the primary liaison between R&D and the Solutions teams, translating product functionality and architecture into digestible, actionable training content.
\nActing as the primary conduit for feedback from the Solutions teams back to R&D and Product, synthesizing field insights to help inform the product roadmap.
\nWhat skills do I need?
\nA strong technical aptitude with the ability to bridge R&D and GTM, translating complex technical details into clear guidance for customer-facing teams.
\nExperience designing and delivering technical curriculum, including hands-on labs, certifications, and self-paced learning interventions.
\nDeep understanding of the "Solutions" function (CSMs, SEs, Professional Services) and the technical readiness required to drive customer adoption and retention.
\nThe ability to work cross-functionally and build trusted relationships with Product Managers, R&D, and GTM leadership.
\nExcellent communication and presentation skills, with an intuitive sense for delivering the right technical information at the right time.
\nAnalytical mindset with the ability to measure technical proficiency and report on the effectiveness of certification programs
\nBonus skills & attributes
\nFamiliarity with AI technology and experience enabling teams on AI-driven products.
\nBackground in instructional design or technical writing.
\nExperience using tools like Salesforce, Gong, or modern LMS platforms (e.g., Workramp, Highspot).
\nExperience working in a globally distributed team.
\nBenefits
\nWe are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
\nWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
\nRegular compensation reviews - we reward great work!
\nPension scheme & match up to 4%
\nPeace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
\nFlexible paid time off policy
\nPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
\nIf you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
\nMacBooks are our standard, but we also offer Windows for certain roles when needed.
\n#LI-Hybrid
\nPolicies
\nIntercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
\nWe have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.
\nAs an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications.
\nWe respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics.
\nOur goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
\nIntercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
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\nWe are seeking a Commercial Sales Leader to lead our new Commercial segment focused on high-value, fast-growing digital native businesses. This team will be the first line of communication with startups that have the potential to become Cursor’s largest enterprise customers in the future.
\nYou’ll manage, coach, and grow a founding team of commercial AEs responsible for high-velocity sales cycles, true-up processes, and rapid response to inbound leads. As the founding sales leader in this motion, you will define and refine a repeatable playbook, establish forecasting practices, and help shape the trajectory of a segment that is brand new to the business.
\nThis is a high-impact role for someone who thrives in fast-paced, high-growth environments, is excited about building something new, and wants to help shape the foundation of Cursor’s go-to-market strategy.
\nWhat You’ll Do
\nLead, coach, and develop a team of commercial AEs focused on high-velocity, transactional sales
\nDefine and implement a repeatable commercial sales motion and supporting playbook
\nEstablish regular forecasting practices for the commercial segment
\nPartner with RevOps and GTM leadership to refine tooling, processes, and reporting
\nCollaborate cross-functionally with Marketing, Finance, and Post-Sales to ensure seamless lead flow, forecasting accuracy, and account handoff
\nHire, onboard, and scale a founding team of AEs
\nAct as a thought partner to senior GTM leadership in shaping the strategy for this new business segment
\nYou may be a fit if
\nExperience leading a high-velocity/transactional sales team or demonstrated success as a high-performing velocity & enterprise AE with player/coach experience
\nStrong coaching skills with a track record of developing early-career sales talent into higher-scope roles
\nExperience with PLG/velocity sales cycles
\nExperience building and refining sales processes, playbooks, and forecasting systems
\nAbility to thrive in ambiguity and build structure in a new, fast-moving business segment
\nExcellent cross-functional collaboration skills, with the ability to partner closely with GTM leadership, RevOps, Marketing, and Finance
\nStrong communication and organisational skills, with comfort presenting to leadership and influencing outcomes
\nName
\nUpload file
\nLinkedIn URL
\nGitHub Profile
\nPlease write a short note on a project you're proud of:
\nWill you now or in the future require visa sponsorship to work in the country where this position is located?
\nHas someone at Cursor referred you for this role? If so, please include their email here
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\nAbout the role
\nAs Sales Manager, Life Sciences, you will build and lead a team of Account Directors focused on landing and growing our largest Life Sciences customers — global pharmaceutical and biotechnology companies, medical device and diagnostics firms, contract research organizations (CROs), and large research institutions.
\nIn this role, you will
\nWhat we’re looking for
\nBenefits
\nSalary
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws.
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\nLocation
\nSan Francisco
\nEmployment Type
\nFull time
\nDepartment
\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nBenefits
\nAbout the Role
\nOpenAI is building a dedicated Digital Natives vertical focused on high-growth technology and internet companies shaping the future of software. As a Sales Manager, you will recruit, develop, and lead a team of senior Account Directors responsible for landing and expanding OpenAI’s largest and most strategic Digital Native customers.
\nThis is a foundational leadership role. You will define how we win in this segment — establishing the operating cadence, deal strategy, and vertical GTM playbook for engaging sophisticated, technically fluent buyers building AI into their core products.
\nYou will operate as a hands-on front-line leader: deeply involved in complex opportunities, elevating sales discipline, and shaping how OpenAI scales enterprise revenue in the most dynamic segment of the market.
\nKey Responsibilities
\nWhat Great Looks Like
\nWhat We’re Looking For
\nHow to Apply
\nIf you are a motivated and experienced sales leader looking to join a cutting-edge AI company, please submit your application, including your resume and a cover letter, to [insert contact information].
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