Your primary responsibilities will include designing and managing the global Solutions Partner Program and methodology, working with the partner team, delivery and account teams to ensure the proper program elements, resources, and processes are in place to support solutions partner's success, providing full program strategy, project management and timely updates on key solutions partner success initiatives, and being the trusted advisor for ZoomInfo solutions partners.

You will also work collaboratively with Partners and internal ZoomInfo delivery and technical experts to develop repeatable frameworks built from successful customer deployments, collect qualitative and quantitative data points to measure and report on individual partner performance based upon key metrics (KPIs) to ensure a high standard of implementation quality from our top partners, and play an active role in contributing to the evolution of ZoomInfo’s overall partner program and strategy.

Additionally, you will architect and manage partner business planning, QBRs, assessments, etc., own and manage partner interactions with ZoomInfo Team (Marketing, Product, Pre-Sales, Sales, Services, Enablement, Customer Success, Partner Operations, and Executive Leadership), handle administrative functions related to Partner Account and ensure internal tools are updated and sales hygiene is maintained, and support Partners and internal stakeholders’ ad-hoc requests and jump in where needed.

Core systems and tools you may be working with include Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, plus multiple other peripheral software tools in these ecosystems.

Requirements include 5-8 years of experience working with and handling solutions partners, confirmed track records of sales over-performance, existing SI partner relationships and network, strategic business and marketing planning capabilities, excellent interpersonal skills and a confirmed capacity to build positive relationships and close business with partners, proven ability to work cross-functionally, and self-motivation, strong self-management skills, and leadership qualities.

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Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyse conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your Role

As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue.

Serving as a consultant to the client, the CAE will demonstrate the value of what's possible through the implementation of additional Dialpad product suite offerings.

The CAE will develop and execute a sales strategy for their book of business.

They will be responsible for meeting or exceeding sales and revenue goals and objectives, managing overall customer relationships, and ensuring customer satisfaction.

The CAE is ultimately responsible for ensuring our customers continually realise the value of their accounts, driving positive outcomes for both the customer and Dialpad.

This position reports to our Sales Manager and has the opportunity to be based in our Denver Office.

What you’ll do

• Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish.

You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.

• Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.

• Cultivate relationships with our customers to gain insight into customer strategy and expansion plans,aligning our product suite with their goals.

• Generate a pipeline and drive an efficient sales process.

• Achieve or exceed quarterly revenue goals.

• Serve as a Dialpad expert, becoming a trusted advisor and resource for your customers.

• Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program.

Become an advocate for the customer to return to Dialpad.

Skills you’ll bring

• 3-5+ years of experience in a closing sales role.

Previous Mid-Market experience preferred.

• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.

• Ability to communicate, present, and influence key stakeholders and decision-makers.

• Experience with solution-selling techniques such as SPICED and/or MEDDICC.

• Experience providing timely and accurate forecasts to sales leadership.

• Excellent time management skills with the ability to track numerous details.

• Willingness to travel to customer locations or events as needed.

• SaaS sales background required, with bonus points for UCaaS/CCaaS.

• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Why Join Dialpad

Work at the center of the AI transformation in business communications

Build and ship agentic AI products that are redefining how companies operate

Join a team where AI amplifies every employee’s impact

Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognised as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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We're looking for a Monetization Services Analyst to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers.

Responsibilities

• Onboard sold custom contracts into our billing systems with strong attention to detail and accuracy.
• Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
• Build scalable and auditable onboarding processes for new and existing users.
• Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
• Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections.
• Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience.
• Help scope, build, and deliver continuous process improvements that enhance operations.

What You'll Do

You will:

• Be responsible for onboarding sold custom contracts into our billing systems.
• Work with legal contracts with strong attention to detail and accuracy.
• Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
• Build scalable and auditable onboarding processes for new and existing users.
• Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
• Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections.
• Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience.
• Help scope, build, and deliver continuous process improvements that enhance operations.

Who You Are

We're looking for someone with 2+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products.

Minimum Requirements

• 2+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products.
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions.
• Ability to be detail-oriented while visualizing the larger impact of a series of transactions.
• Strong analytical skills and the ability to navigate data and people to find answers.
• Strong operating rigor, including organizational and time management skills.
• Ability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers.
• Motivation and flexibility to work well in a high-growth environment where things change quickly.

Preferred Qualifications

• Ability to trace process impacts from situation to end customers and business financial outcomes.
• Knowledge of or experience in the payments industry.
• Demonstrated professional experience using GSuite, Excel, and working with large data sets; experience with SQL is a plus.
• Demonstrated project management or consulting experience and the ability to work cross-functionally.
• A builder's mindset and a willingness to question assumptions and conventional wisdom.
• A passion for learning and solving problems through infrastructure and automation.

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Our Customers ------------ More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

Your Role -------- As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue.

Responsibilities ---------------

• Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish.
• Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.
• Cultivate relationships with our customers to gain insight into customer strategy and expansion plans,aligning our product suite with their goals.
• Generate pipeline and drive an efficient sales process.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and become a trusted advisor and resource for your customers.

Requirements -----------

• 3-5+ years of experience in a closing sales role.
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution selling techniques such as SPICED and/or MEDDICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management skills with the ability to track numerous details.
• Willingness to travel to customer locations or events as needed.
• SaaS sales background required, with bonus points for UCaaS/CCaaS.
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Why Join Dialpad -------------- We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

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The CAE will serve as a consultant to the client, demonstrating the value of what's possible through the implementation of additional Dialpad product suite offerings.

Key responsibilities include developing and executing a sales strategy for their book of business, meeting or exceeding sales and revenue goals and objectives, overall customer relationship management, and customer satisfaction.

This position reports to our RVP, Client Sales, Mid-Market and is based in either our San Ramon or San Francisco office.

Key skills include 3-5+ years of experience in a closing sales role, proven success in meeting and exceeding revenue targets with either a New Business or Account Management background, ability to communicate, present, and influence key stakeholders and decision-makers, and experience with solution selling techniques such as SPICED and/or MEDDICC.

The target base salary range for this position is $79,999-$80,000.50 USD.

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Location: Bengaluru

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies,from the world’s largest enterprises to the most ambitious startups,use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

About the Team

Our Finance teams don’t just provide and process data, but own strategy, use technology to drive solutions, influence their business partners and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates significantly with cross-functional and international teams.

Responsibilities

In this leadership role, you will be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company.

Key Responsibilities:

• Build, develop and lead a team to support global billing and collections deliverables.
• Participate in building scalable processes to support global growth.
• Execute efficient internal control documentation and sign-off procedures.
• Enhance and maintain existing policies and procedural documentation.
• Drive end-to-end improvement of input processes to enable scale and productivity.
• Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale.
• Escalate collection issues to relevant stakeholders when necessary.
• Nurture deep, trusted partnerships with leaders across Stripe showcasing the value of the Billing and Collections function and how it aligns with broader business goals.
• Create global best practice documentation and facilitate sharing across the globe.
• Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.
• Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time.
• Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time.
• Lead cross-functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.
• Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact.
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks.

Requirements

• 15+ years of experience out of which 3+ years of managing operational teams dealing with high volume and complex workflows.
• Led teams in multi-location and exposure to working in multicultural, location and dynamic business environment.
• A. or B.S degree in Accounting or Finance with fluency in the U.S. GAAP.
• Excellent communication and organizational skills, both written and verbal.
• Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions.
• Strong knowledge of gSuite tools, Salesforce and MS-Office products and experience working with/analyzing contracts and large data sets.
• Independently analyze and evaluate information from various data sources to determine a course of action for a matched case.
• Demonstrated experience partnering with cross-functional stakeholders.
• Demonstrated history of taking on various types of challenging projects and producing results.
• Solution-oriented mindset with enthusiasm for establishing best practices.
• Self-disciplined, diligent, proactive and detail oriented.
• Experience working cross-functionally with multiple teams to deliver high impact initiatives.
• Experience in delivering weekly and monthly business metrics and reporting.

Preferred Qualifications

• Good understanding of finance processes including AR and SOX controls.
• Strong operational background including experience with new process launch and service delivery in a high growth technology company.
• Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level.
• Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, and drive root cause analysis, and evaluate outcomes.

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Responsibilities:

• Be responsible for onboarding sold custom contracts into our billing systems
• Ability to understand the legal languages of the contract and comfortable working on it and have strong attention to detail
• Build scalable and auditable onboarding processes for new and existing users
• Partner with internal systems, deal desk, legal, sales ops, internal audit, go-to-market, engineer, and account managers to develop and improve the process
• Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections and if needed troubleshoot as well
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Work closely with other Stripe teams to assist with system implementations for billings, collections, and assist with internal and external ad-hoc audit support
• Help scale and optimize our processes by assisting with the execution of key projects and programs
• Gain unique insights into various businesses on Stripe scale and operate
• Can quickly learn the Stripe ways of working and make a real impact through process enhancements
• Be a part of building a brand-new team and operational culture for Stripe
• Assist with monthly and quarterly flux analysis of key metrics
• Assist with ad hoc projects

Requirements:

• 4-5 years of relevant financial operations/billing experience or 3+ years of customer service experience with a degree in Business Administration, Finance, or relevant field
• Excellent communication and organizational skills, both written and verbal
• Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
• Strong knowledge of gSuite tools, Salesforce, and MS-Office products and experience working with/analyzing contracts and large data sets
• Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
• Demonstrated experience partnering with cross-functional stakeholders
• Demonstrated history of taking on various types of challenging projects and producing results
• Solution-oriented mindset with enthusiasm for establishing best practices
• Self-disciplined, diligent, proactive, and detail-oriented

You will also likely have (not required):

• Knowledge in payments and the fintech industry
• The ability to be flexible and comfortable with changing requirements
• A builder's mindset and a willingness to question assumptions and conventional wisdom
• A passion for creating new systems and solving problems via infrastructure and automation

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The CRM Marketing Executive position is an exciting role that will support the development and execution of digital marketing promotional activities through our CRM channels. You will support campaign implementation and manage the end-to-end process of building and launching email campaigns, while looking to improve campaign performance, and enhance data utilisation in alignment with business objectives.

What You'll Be Doing

Reporting to the Senior Email Marketing Manager, you will provide support for digital marketing campaign management and the application of email best practice across Future's B2C specialist portfolio. This position is part of the CRM/Email team at Future, which sits within the wider Subscriptions team operating within the B2C division.

Experience That Will Put You Ahead of the Curve

• Marketing graduate or equivalent experience
• Email/Digital Marketing experience
• Selligent Marketing Cloud/Campaign or similar ESP experience
• Proficient user of Microsoft Excel
• Understanding of HTML and its application to email
• Working knowledge of Adobe Suite and GSuite
• Strong analytical and numerical skills

What's in It for You

The expected salary for this role is £25,000. This is a Hybrid role from our Bath Office, working three days from the office, two from home. Plus more great perks, which include:

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Who Are We...

We're a global leader in specialist media, operating over 200 media brands with 3,000 employees. We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

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Enterprise Security Engineer

Location

San Francisco

Employment Type

Full time

Department

IT

Compensation

• San Francisco $325K • Offers Equity
• Remote $260K – $292.5K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance related bonus for eligible employees and benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Within the OpenAI Security organization, our IT team works to ensure our team of researchers, engineers, and staff have the tools they need to work comfortably, securely, and with minimal interruptions. As an Enterprise Security Engineer, you will work in a highly technical and employee-focused environment.

Our IT team is a small and nimble team, where you’ll have the opportunity to dive into a wide breadth of areas and build from the ground up. We’re well supported and well resourced, and have a mandate to deliver a world-class enterprise security program to our teams.

About the Role

As an Enterprise Security Engineer, you will be responsible for implementing and managing the security of OpenAI's internal information systems’ infrastructure and processes. You will work closely with our IT and Security teams to develop security capabilities, enforce security policies, and monitor internal systems for security threats.

In this role, you will:

• Develop and implement security measures to protect our company's information assets against unauthorized access, disclosure, or misuse.

• Designing and operating security controls aligned to compliance frameworks, such as: SOX (Sarbanes-Oxley), SOC 2 Type II, ISO 27001, NIST CSF.

• Creating, optimizing, and delivering audit artifacts to security auditors.

• Contribute to and enforce OpenAI’s IT and Security policies and procedures.

• Monitor internal and external systems for security threats and respond to alerts.

• Contribute to and enforce our company's IT and Security policies and procedures.

• Work closely with our IT department to harden our infrastructure using best practices in AzureAD, GSuite, Github, and other SaaS tooling.

• Advise our employees on best practices for maintaining the security of their endpoints, and office AV and network infrastructure.

• Devise novel sharing controls and associated monitoring to protect company data, including intelligent groups management, Data Loss Prevention (DLP) and other security controls as appropriate.

• Employ forward-thinking models like “secure by default” and “zero trust” to create sustainably secure environments for knowledge workers and developers.

• Identify and remediate vulnerabilities in our internal systems, adhering to best practices for data security.

• Use our own AI-driven models to develop systems for improved security detection and response, data classification, and other security-related tasks.

• Educate employees on the importance of data security, and advise them on best practices for maintaining a secure environment.

• Contribute to OpenAI's endpoint and cloud security roadmaps by staying up to date with the latest security threats, and making recommendations for improving our security posture.

You might thrive in this role if you have:

• Experience in protecting and managing macOS fleets.

• Experience deploying and managing endpoint security solutions (e.g. management frameworks, EDR tools).

• Experience with public cloud service providers (e.g. Amazon AWS, Microsoft Azure).

• Experience with identity and access management frameworks and protocols, including SAML, OAUTH, and SCIM.

• Experience with e-mail security protocols (e.g. SPF, DKIM, DMARC) and controls.

• Intermediate or advanced proficiency with a scripting language (e.g. Python, Bash, or similar).

• Knowledge of modern adversary tactics, techniques, and procedures.

• Ability to empathize and collaborate with colleagues, independently manage and run projects, and prioritize efforts for risk reduction.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and security in mind.

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Enterprise Security Engineer

Location

Remote - US

Employment Type

Full time

Location Type

Remote

Department

IT

Compensation

• San Francisco$230K – $325K • Offers Equity
• Remote$260K – $292.5K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance related bonus for eligible employees and benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Within the OpenAI Security organization, our IT team works to ensure our team of researchers, engineers, and staff have the tools they need to work comfortably, securely, and with minimal interruptions. As an Enterprise Security Engineer, you will work in a highly technical and employee-focused environment.

Our IT team is a small and nimble team, where you’ll have the opportunity to dive into a wide breadth of areas and build from the ground up. We’re well supported and well resourced, and have a mandate to deliver a world-class enterprise security program to our teams.

About the Role

As an Enterprise Security Engineer, you will be responsible for implementing and managing the security of OpenAI's internal information systems’ infrastructure and processes. You will work closely with our IT and Security teams to develop security capabilities, enforce security policies, and monitor internal systems for security threats.

This role is open to remote employees, or relocation assistance is available to San Francisco.

In this role, you will:

• Develop and implement security measures to protect our company's information assets against unauthorized access, disclosure, or misuse.

• Monitor internal and external systems for security threats and respond to alerts.

• Contribute to and enforce our company's IT and Security policies and procedures.

• Work closely with our IT department to harden our infrastructure using best practices in AzureAD, GSuite, Github, and other SaaS tooling.

• Advise our employees on best practices for maintaining the security of their endpoints, and office AV and network infrastructure.

• Devise novel sharing controls and associated monitoring to protect company data, including  intelligent groups management, Data Loss Prevention (DLP) and other security controls as appropriate.

• Employ forward-thinking models like “secure by default” and “zero trust” to create sustainably secure environments for knowledge workers and developers.

• Identify and remediate vulnerabilities in our internal systems, adhering to best practices for data security.

• Use our own AI-driven models to develop systems for improved security detection and response, data classification, and other security-related tasks.

• Educate employees on the importance of data security, and advise them on best practices for maintaining a secure environment.

• Contribute to OpenAI's endpoint and cloud security roadmaps by staying up to date with the latest security threats, and making recommendations for improving our security posture.

You might thrive in this role if you have:

• Experience in protecting and managing macOS fleets.

• Experience deploying and managing endpoint security solutions (e.g. management frameworks, EDR tools).

• Experience with public cloud service providers (e.g. Amazon AWS, Microsoft Azure).

• Experience with identity and access management frameworks and protocols, including SAML, OAUTH, and SCIM.

• Experience with e-mail security protocols (e.g. SPF, DKIM, DMARC) and controls.

• Intermediate or advanced proficiency with a scripting language (e.g. Python, Bash, or similar).

• Knowledge of modern adversary tactics, techniques, and procedures.

• Ability to empathize and collaborate with colleagues, independently manage and run projects, and prioritize efforts for risk reduction.

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About the Team

Within the OpenAI Security organization, our IT team works to ensure our team of researchers, engineers, and staff have the tools they need to work comfortably, securely, and with minimal interruptions. As an Enterprise Security Engineer, you will work in a highly technical and employee-focused environment.

Our IT team is a small and nimble team, where you’ll have the opportunity to dive into a wide breadth of areas and build from the ground up. We’re well supported and well resourced, and have a mandate to deliver a world-class enterprise security program to our teams.

About the Role

As an Enterprise Security Engineer, you will be responsible for implementing and managing the security of OpenAI's internal information systems’ infrastructure and processes. You will work closely with our IT and Security teams to develop security capabilities, enforce security policies, and monitor internal systems for security threats.

Responsibilities

• Develop and implement security measures to protect our company's information assets against unauthorized access, disclosure, or misuse.

• Monitor internal and external systems for security threats and respond to alerts.

• Contribute to and enforce our company's IT and Security policies and procedures.

• Work closely with our IT department to harden our infrastructure using best practices in AzureAD, GSuite, Github, and other SaaS tooling.

• Advise our employees on best practices for maintaining the security of their endpoints, and office AV and network infrastructure.

• Devise novel sharing controls and associated monitoring to protect company data, including intelligent groups management, Data Loss Prevention (DLP) and other security controls as appropriate.

• Employ forward-thinking models like “secure by default” and “zero trust” to create sustainably secure environments for knowledge workers and developers.

• Identify and remediate vulnerabilities in our internal systems, adhering to best practices for data security.

• Use our own AI-driven models to develop systems for improved security detection and response, data classification, and other security-related tasks.

• Educate employees on the importance of data security, and advise them on best practices for maintaining a secure environment.

• Contribute to OpenAI's endpoint and cloud security roadmaps by staying up to date with the latest security threats, and making recommendations for improving our security posture.

Requirements

• Experience in protecting and managing macOS fleets.

• Experience deploying and managing endpoint security solutions (e.g. management frameworks, EDR tools).

• Experience with public cloud service providers (e.g. Amazon AWS, Microsoft Azure).

• Experience with identity and access management frameworks and protocols, including SAML, OAUTH, and SCIM.

• Experience with e-mail security protocols (e.g. SPF, DKIM, DMARC) and controls.

• Intermediate or advanced proficiency with a scripting language (e.g. Python, Bash, or similar).

• Knowledge of modern adversary tactics, techniques, and procedures.

• Ability to empathize and collaborate with colleagues, independently manage and run projects, and prioritize efforts for risk reduction.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Salary

• San Francisco: $325K

• Remote: $260K – $292.5K

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws.

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What you'll do

As an IT Systems Administrator, you will be responsible for procuring, maintaining, and administering computers, networking equipment, and office technology. You will also manage and optimize corporate software systems, including automations and integrations.

• Procure, maintain, and administer computers, networking equipment, and office technology
• Manage and optimize corporate software systems, including automations and integrations

What you need

To be successful in this role, you will need strong proficiency in Okta, macOS & GSuite environments, strong troubleshooting skills, and a comprehensive understanding of cybersecurity principles and practices, endpoint protection, compliance and encryption.

• 5+ years of hands-on IT systems administration experience
• Strong proficiency in Okta, macOS & GSuite environments
• Strong troubleshooting skills
• Comprehensive understanding of cybersecurity principles and practices, endpoint protection, compliance and encryption

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What you'll do

This role is based in-person at our Belgrade, Serbia office. You will be responsible for procuring, maintaining, and administering computers, networking equipment, and office technology. You will also manage and optimize corporate software systems, including automations and integrations.

• Procure, maintain, and administer computers, networking equipment, and office technology
• Manage and optimize corporate software systems, including automations and integrations

What you need

• 5+ years of hands-on IT systems administration experience
• Strong proficiency in Okta, macOS & GSuite environments

Why this matters

As an IT Systems Administrator at Perplexity, you will play a critical role in shaping the future of our technology infrastructure. You will have the opportunity to work with a dynamic team and contribute to the company's mission to revolutionize the way people search and interact with the internet.

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What you'll do

• Procure, maintain, and administer computers, networking equipment, and office technology
• Manage and optimise corporate software systems
• Oversee and enhance the Mobile Device Management (MDM) infrastructure
• Deploy and enforce robust security policies and procedures
• Provision and manage user accounts and permissions
• Provide prompt, effective technical support and troubleshoot complex issues
• Lead IT projects focused on endpoint management, security enhancements, and infrastructure improvements
• Deliver technical support and training on IT systems to staff (in-person and remotely)

What you need

• 4+ years of hands-on IT systems administration experience
• Strong proficiency in macOS & GSuite environments
• Strong troubleshooting skills
• Extensive experience with network management, including LAN/WAN, DHCP, DNS, and firewalls
• Comprehensive understanding of cybersecurity principles and practices, including firewalls, encryption, and antivirus solutions
• Proven track record in managing IT projects, including system upgrades and new implementations
• Excellent communication and interpersonal skills

Why this matters

As an IT Systems Administrator at Perplexity, you will play a critical role in shaping the future of our technology infrastructure. Your expertise and experience will enable us to deliver high-quality services to our customers and drive business growth.

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