The Executive Client Advisor will conduct top-down engagement with senior leaders to build Tanium brand awareness, create Tanium champions, and share success stories at the executive level. They will also coordinate closely with the operators to fully understand the customers' capability gaps to provide solutions and recommendations. Additionally, they will assist the sales team in navigating policy, organizational dynamics, and requirements, budgeting/resourcing, and acquisition processes.

The role requires critical thinking and problem-solving skills, as well as the ability to work in a fast-paced, changing environment. The successful candidate will be able to travel up to 50% of the time, depending on customer base, location, and demands.

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You will combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.

Responsibilities:

• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation

• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success

• Support customers building with Claude Code, the Claude API, and Claude for Enterprise

• Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives

• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack

• Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases

• Identify common integration patterns and contribute insights back to our Product and Engineering teams

• Travel frequently to customer sites for workshops, technical deep dives, and relationship building

• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns

You may be a good fit if you have:

• US Secret Clearance preferred for working with defense tech customers

• Prior work in government, government contracting, or government tech preferred

• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager

• Experience navigating complex buying cycles involving multiple stakeholders

• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more

• Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders

• Experience designing scalable cloud architectures and integrating with enterprise systems

• Familiar with Python

• Familiarity with common LLM frameworks and tools or a background in machine learning or data science

• Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities

• A love of teaching, mentoring, and helping others succeed

• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities

• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems

The annual compensation range for this role is $240,000-$345,000 USD.

Logistics:

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

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SpruceID builds privacy-preserving, standards-based digital identity and credentialing solutions that give individuals control of their information while enabling governments and enterprises to deliver secure, interoperable services.

The Opportunity

We're looking for multiple Full-Stack Engineers to join our forward-deployed engineering team. You'll work alongside experienced engineers and directly with state governments, public sector partners, and enterprise clients to help design, build, and deploy impactful identity solutions. This is an ideal role for a recent graduate who wants to grow quickly while working on technology that matters. You'll gain hands-on experience across the full stack, learn from senior engineers, and contribute to systems that serve millions of people.

This is a fully remote role open to candidates based in the United States.

Responsibilities

• Collaborate with customer delivery leads, engineers, and UX designers on real-world deployments.
• Build full-stack features for state governments and public sector partners, with guidance from senior engineers.
• Learn to translate customer requirements into technical solutions and production-ready systems.
• Develop backend services and web applications that meet public sector security, privacy, and accessibility standards.
• Contribute to codebases spanning backend, mobile, and browser environments.
• Participate in customer deployments and learn the full lifecycle of software delivery.
• Engage with open identity standards and privacy-focused engineering practices.

Our Commitment to Your Growth

We believe in investing in early-career engineers. As a new grad at SpruceID, you'll receive:

• Dedicated mentorship from senior engineers who will guide your technical development.
• Structured onboarding to get you up to speed on our stack, our standards, and our customers.
• Regular 1:1s and feedback to help you set and achieve career goals.
• Opportunities to own projects as you grow, with appropriate support and guardrails.
• Exposure to the full product lifecycle,from customer discovery to production deployment.

Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field (recent graduates welcome).
• Foundational experience with backend development in a statically typed language (Rust, Go, C#, Java, or similar),coursework, internships, or personal projects count.
• Demonstrated ability to learn quickly and work collaboratively.
• Strong communication skills and genuine interest in working with customers and stakeholders.
• Appreciation for open-source software, clean code, and thoughtful engineering.
• Based in the U.S. (or willing to relocate without visa assistance - TN are ok) and excited to contribute to impactful public sector work.

Nice to Have

• Internship or project experience in full-stack development.
• Exposure to cloud platforms (AWS, GCP, or Azure) through coursework or side projects.
• Interest in digital identity, cryptography, data privacy, or security.
• Familiarity with modern web frontends (React, TypeScript, or similar).
• Familiarity with databases (PostgreSQL), APIs (REST or GraphQL), or CI/CD concepts.
• Contributions to open-source projects or hackathon participation.
• Coursework or interest in accessibility, usability, or inclusive design.
• Any exposure to government technology, civic tech, or high-compliance environments.

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As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping systems integrators, startups, and other GovTech companies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack.

You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.

Responsibilities:

• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment
• Support customers building with Claude Code, the Claude API, and Claude for Enterprise
• Create and deliver compelling technical content tailored to different audiences
• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
• Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
• Identify common integration patterns and contribute insights back to our Product and Engineering teams
• Travel frequently to customer sites for workshops, technical deep dives, and relationship building
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns

You may be a good fit if you have:

• US Secret Clearance preferred for working with defense tech customers
• Prior work in government, government contracting, or government tech preferred
• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
• Experience navigating complex buying cycles involving multiple stakeholders
• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
• Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
• Experience designing scalable cloud architectures and integrating with enterprise systems
• Familiar with Python
• Familiarity with common LLM frameworks and tools or a background in machine learning or data science
• Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
• A love of teaching, mentoring, and helping others succeed
• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders
• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate
• We encourage you to apply even if you do not believe you meet every single qualification

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