You will join the international Finance Team of the Holidu Group, which operates from three countries and handles the unique challenges of the digital travel industry. As a Senior Accountant, you will be part of the Accounting Team, which has grown steadily over the years to meet the demands of a successful scale-up and currently manages more than 10 companies worldwide.

Your role in this journey

As a Senior Accountant, you will be responsible for handling all business transactions across the entire spectrum of accounting, including credit management, accounts payable and receivable, and payroll processing. You will also be responsible for preparing financial statements, monitoring cash flows, and ensuring compliance with relevant laws and regulations.

Your backpack is filled with

• A completed degree in accounting or a related field
• At least 3 years of experience in accounting, preferably in a mid-sized or expanding company with international interfaces
• Proficiency in Excel, Google Workspace, and accounting software (preferably SAP)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Fluency in German and English

Our adventure includes

• Impact: You will shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become real products, data drives our decisions, and continuous improvement helps us learn faster. Your work will have meaning, and you will see the difference directly.
• Learning: You will grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across disciplines, and benefit from mentoring and personal learning budgets – with a special focus on AI.
• Great people: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes and keep our culture entertaining, ambitious, and human. Our customers are guests and hosts – people you can identify with – exactly what makes our work meaningful and inspiring.
• Technology: Work in a modern tech environment. Experience the pace of a scale-up combined with the stability of a proven business model that allows you to continuously develop, test, and optimize new things.
• Flexibility: Enjoy the benefits of a hybrid work model with at least 50% office time for personal collaboration and work up to 8 weeks a year from inspiring locations. Stay connected through regular events and meetups across our nearly 30 offices.
• Additional benefits: Of course, we offer travel discounts, fitness rebates, and other perks that keep you full of energy. What sets us apart, however, is the opportunity to grow in a dynamic industry with great people and have a lot of fun.
• Curious now? Get a first impression of our company culture on Instagram @lifeatholidu.

Want to travel with us?

Apply online on our Career Page! Your first contact will be Max from HR.

We strive for diversity in all areas of our company. We welcome applications from all genders, around the world, and with various personal backgrounds. You can submit your application without a photo and without specifying your gender, date of birth, marital status, nationality, or disability level (if applicable). If you need special assistance during the interview process, please contact the HR representative responsible for this position. We will do our best to accommodate your needs.

CONTACT PERSON

MAX

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As Executive Assistant to the COO and CIO, you will act as a trusted partner at the heart of our global operations and technology leadership. This is a high-impact role that goes beyond traditional administrative support.

Key responsibilities

• Proactively manage complex calendars, priorities, and workflows for the COO and CIO
• Anticipate needs, resolve conflicts, and ensure optimal time allocation aligned with business priorities
• Serve as a key interface between the executives and internal/external stakeholders
• Ensure clear, professional, and timely communication across all levels of the organization
• Plan, prepare, and coordinate high-level meetings (Board, C-Level, leadership forums)
• Prepare agendas, materials, and follow-ups to ensure effective decision-making and execution
• Support strategic initiatives, including research, analysis, and preparation of high-quality presentations
• Track key action items and ensure follow-through across teams
• Organize efficient international travel, including complex itineraries
• Oversee executive office operations to ensure a smooth and professional environment
• Handle sensitive information with the highest level of discretion
• Support adherence to governance, deadlines, and key business processes

Requirements

• 5+ years of experience as an Executive Assistant at senior leadership level
• Experience in a fast-paced, international environment (e.g., listed company, consulting, finance, or tech)
• Outstanding organizational and prioritization skills
• Strong communication skills in German and English (written and spoken)
• High attention to detail combined with a pragmatic, solution-oriented mindset
• Ability to manage multiple stakeholders and topics simultaneously

Benefits

• Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
• Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.
• Mobility: Choose the option that suits you best - a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution for an office parking space, a leasing bicycle, or a remote work subsidy.
• Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance.
• Rest & Time Off: Enjoy 30 days of paid annual leave as well as three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve. After one year of employment, you can also use up to 10 'toniecation days' (unpaid leave days).
• Continuous Learning: Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge.
• Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
• Discounts: Benefit from attractive discounts on our entire range of tonies products.

Good to know

We are committed to inclusion and diversity. We celebrate different abilities, ethnicities, faiths, and genders. Everyone is welcome at all stages of their journey with us.

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We are looking for an experienced, agile administrator who thrives on variety. Whether you are managing complex C-level logistics or overseeing our German vehicle fleet, you bring a proactive, "two-steps-ahead" mindset to everything you do. You are someone who catches onto new information quickly and takes full ownership of your projects.

Your tasks and responsibilities will include:

• Meeting & Communication Management: Facilitate high-level meetings and leadership forums by preparing agendas, managing documentation, and ensuring clear follow-up on action items.
• Strategic Coordination: Proactively manage the CHRO's schedule, ensuring their time is focused on the most impactful business priorities.
• Fleet Management: Take full ownership of our company fleet management for Germany, managing administrative processes, provider relationships, and ensuring compliance.
• Budget & Financial Support: Help the People & Culture team stay organized by tracking budgets, managing invoices, and coordinating financial workflows.
• Culture & Team Rituals: Lead the planning and execution of team meetings, social events, and offsites to help maintain our vibrant team culture.
• Travel & Logistics: Coordinate efficient travel arrangements for the CHRO and key team members as needed, including domestic and international itineraries and expense management.
• Expense management: Prepare and submit expense reports for the CHRO using our internal systems and processes.
• People Projects: Contribute to organizational initiatives and lead various HR-related administrative projects independently.
• External relationship management: Work with the CHRO to manage external stakeholders communications and facilitate meetings as needed.

We are looking for an experienced, agile administrator who thrives on variety. Whether you are managing complex C-level logistics or overseeing our German vehicle fleet, you bring a proactive, "two-steps-ahead" mindset to everything you do. You are someone who catches onto new information quickly and takes full ownership of your projects.

If you are a proactive, detail-oriented, and organized individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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As a Support Specialist, you will independently handle a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication.

You will work cross-functionally to ensure contributors receive accurate, timely, and thoughtful support while helping identify opportunities to improve workflows and documentation.

This role is well-suited for experienced support professionals who are comfortable operating autonomously and navigating ambiguity in a fast-paced environment.

Responsibilities:

• Resolve routine and moderately complex contributor inquiries across email and chat support channels using established workflows and best judgment.

• Communicate clearly, empathetically, and professionally.

• Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems.

• Identify issues outside the tier’s scope and escalate with clear context and documentation.

• Contribute feedback on workflows, macros, or documentation to improve efficiency and contributor experience.

• Stay current on relevant process and product updates through the provided resources.

Ideally You’d Have:

• Prior experience in high-volume customer support, platform support, or similar.

• Experience working remotely, with demonstrated ability to manage work independently and prioritize tasks without direct supervision.

• Strong written and verbal English communication skills, with the ability to communicate clearly and professionally.

• Familiarity with customer service SaaS tools, Slack, and Google Workspace.

Working Model & Tools:

• This is an independent contractor role, responsible for providing agreed-upon services and deliverables for an estimated six-month term.

• Company equipment will be provided during the engagement.

• Collaborates asynchronously with internal teams as needed.

Benefits:

• Continued engagement or potential conversion to full-time employment may be considered at the company’s discretion, based on performance and business needs.

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Key responsibilities include:

• Designing and implementing SaaS platforms and IT tools
• Providing technical guidance to support business expansion, system scalability, and infrastructure maturity
• Identifying gaps, risks, and opportunities in the environment and leading initiatives to enhance security posture, operational efficiency, and resilience
• Evaluating emerging technologies, IAM trends, and automation platforms and developing business cases and adoption recommendations
• Mentoring junior engineers and collaborating with cross-functional teams to align IT capabilities with organizational goals

Basic qualifications include 8+ years of hands-on experience administering and optimizing a broad portfolio of SaaS applications in a hybrid and high-growth environment, with advanced proficiency in our core stack: Okta (including Advanced Server Access & Workflows), Google Workspace, Slack Enterprise, Atlassian, etc.

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At Cloudflare, we're on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Marketing Events & Campaigns Intern, you will play a crucial supporting role in the successful execution of Cloudflare's marketing initiatives. This is an exciting opportunity to gain hands-on experience across a variety of marketing channels, including webinars, trade shows, and digital advertising.

Responsibilities

• Assist with the logistical planning and execution of virtual webinars and in-person trade shows, including scheduling, vendor coordination, and materials preparation.
• Support the development and deployment of digital ad campaigns across various platforms, ensuring proper tracking and optimization.
• Coordinate the readiness of marketing assets, such as website banners, email communications, and landing pages, collaborating with design and content teams.
• Help manage and track leads generated from events and campaigns, ensuring data accuracy and timely follow-up.
• Contribute to post-event and campaign reporting by gathering data and assisting with performance analysis.
• Participate in team meetings and contribute ideas for improving marketing processes and campaign effectiveness.

Skills & Qualifications

• Currently pursuing a Bachelor's degree in Marketing, Communications, Business, or a related field.
• Available for a full-time 12-week internship, working from one of our US hub offices 3-5 days a week during the summer (May-Aug).
• Strong organizational skills with a keen eye for detail and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Familiarity with digital marketing concepts and platforms is a plus.
• Proactive attitude with a desire to learn and contribute in a fast-paced environment.
• Ability to collaborate effectively within a team and with cross-functional partners.
• Proficiency with standard office productivity tools (e.g., Google Workspace, Microsoft Office).

Bonus Points

• Previous experience (academic or professional) with event coordination or digital campaign support.
• Understanding of lead tracking and CRM systems.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We are looking for a bright, proactive, and detail-oriented Senior Administrative Assistant to support three key VP-level leaders within our Places and People Teams. Specifically, you will support the leaders of Global Real Estate & Workplace, Recruiting, and Total Rewards.

Responsibilities

• Master the Calendar Tetris: Proactively manage and de-conflict three complex executive calendars. You understand that a meeting isn’t just a time slot - it has context. You will prioritize with purpose, ensuring VPs have necessary travel buffers, work blocks, and prep time.

• Gatekeeping & Prioritization: Act as the first line of defense. You will field internal and external meeting requests and use independent judgment to escalate urgent matters or resolve routine inquiries yourself, ensuring the VPs' time is focused on high-impact work.

• Global Travel & Logistics: Coordinate international and domestic travel arrangements (including flights, hotels, and visas) and manage the subsequent expense reports. You will ensure the team is prepared for offsites, office visits, and business travel.

• Confidentiality & Discretion: As you will support leaders across Recruiting and Total Rewards, you will frequently handle highly sensitive information regarding organizational structure, compensation, and people. Maintaining the highest level of integrity is the cornerstone of this role.

• Operational Excellence: Go beyond the day-to-day. You will handle procurement and expenses while identifying process improvements to make the VPs' offices run more efficiently. You will also assist with special projects, executive presentations, data analysis, and help organize team offsites and events.

• Relationship Building: Serve as a bridge between teams. You will foster strong relationships with other Admins, EAs, and cross-functional partners in Finance, Legal, IT, and other teams. You will partner closely with the EA to the Chief People Officer, acting as a culture carrier for the team.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

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We're seeking a Staff Collaboration Systems Engineer to join our IT Collaboration and Productivity Engineering team. As a Staff Collaboration Systems Engineer, you will be the technical lead for our Google Workspace environment and a key owner for other collaboration platforms.

Your responsibilities will include owning the Google Workspace platform end-to-end, designing and evolving the collaboration architecture, leading incident response and complex troubleshooting for high-impact Workspace issues, building automation and integrations using scripting and Google Workspace APIs/SDKs, integrating Google Workspace with identity, security, and IT workflows, and using AI as a force multiplier for your work.

You will also lead cross-functional projects such as Workspace migrations, domain consolidations, tool rationalization, and new collaboration patterns, mentor and uplevel other engineers, and represent the team with stakeholders across the company.

Requirements:

• 8+ years of experience in IT systems or collaboration/platform engineering, including significant hands-on ownership of Google Workspace in a medium-to-large environment.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
• Deep Google Workspace experience running large or complex environments (ideally multi-domain or multi-org), across Gmail, Calendar, Drive/Shared Drives, Groups, Chat/Spaces, and Meet.
• Strong systems design and troubleshooting skills, including debugging issues that span clients, network, identity, and backend services.
• Solid scripting and automation skills (e.g., Google Apps Script, GAM, Python), and experience using Google Workspace APIs/SDKs to automate lifecycle, configuration, and reporting.
• Experience implementing and operating security, privacy, and compliance controls such as DLP, retention/legal hold, e-discovery, external sharing policies, SPF/DKIM/DMARC, and access reviews.
• Experience integrating Google Workspace with identity (SSO/SCIM), MDM/endpoint tools, logging/observability, and ticketing/ITSM systems.
• Proven use of AI tools to speed up engineering or operations work (e.g., generating code, runbooks, or summaries), with a clear approach to validating outputs, reducing bias, and protecting reliability and security.
• Track record of operating at a staff-level scope: leading large, complex initiatives, shaping cross-team roadmaps, and owning impactful outcomes.
• Ability to lead and mentor other engineers, give clear technical direction, and partner effectively with managers, product owners, and stakeholders.

In-Office Requirement Statement:

We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.

This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country, with a preference for candidates based on the West Coast.

Relocation Statement:

This position is not eligible for relocation assistance.

Visit our PinFlex page to learn more about our working model.

#LI-REMOTE #LI-JD3

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You'll manage complex calendars, orchestrate end-to-end travel and events, and turn high-level ideas and meeting topics into clear agendas, materials, and follow-through so the CTO and their teams can stay focused on impact.

You'll use tools like Google Workspace, Slack, Zoom, Navan, GitLab, and AI solutions every day to streamline workflows, anticipate needs, and keep work moving smoothly across Engineering, Product, Security, and their cross-functional partners.

You'll collaborate closely with other executive support team members, Chiefs of Staff, People Operations, IT, and leaders across GitLab to maintain clear communication, track deliverables across organisational boundaries, and support hiring, onboarding, and engagement activities for a large, globally distributed technical organisation.

In your first year, you'll be expected to build strong, trust-based relationships, bring structure and calm to ambiguity, proactively flag risks and opportunities, and contribute to the broader executive support community through shared practices and coverage.

This is not a traditional executive support role. The CTO's operating tempo, breadth of stakeholders (engineering, go-to-market, customers, board, and co-founder), and strategic context require an EBP who can exercise independent judgement across administrative, programmatic, and people dimensions.

The bar is high: you are expected to operate autonomously on 80%+ of tasks without needing the CTO to 'load context' or provide step-by-step direction. When this works well, you create significant leverage by making the calls the CTO would make, keeping their operating cadence on track, and serving as connective tissue across the org.

What You'll Do:

• Own day-to-day executive operations for GitLab's CTO by anticipating needs, managing priorities, and ensuring the right information, people, and decisions come together at the right time.

• Manage complex calendars with proactive optimisation: protect focus blocks, resolve conflicts across time zones, and pre-stage briefing materials so the CTO is always prepared for internal and external meetings.

• Manage inbound requests and triage on behalf of the CTO , know what to accept, defer, delegate, or decline without asking in most cases, based on a deep understanding of priorities and stakeholder expectations.

• Own and drive the CTO's Rhythm of Business (ROB) end-to-end: Weekly Staff, CTO Reviews, Ops Reviews, QBRs, planning cycles, and other recurring forums , including agendas, pre-reads, action item tracking, and follow-through to closure.

• Independently identify when meetings or cycles are off-track on prep or follow-up and course-correct without being prompted, escalating only when necessary.

• Coordinate cross-functionally with other executive support team members and Chiefs of Staff across the executive team to keep the CTO's cadence aligned with company-level rhythms and key moments (board, earnings, all-hands, OKR cycles, and major launches).

• Proactively align with account teams, Solution Architects, CSMs, and other GTM stakeholders to assemble full context packages before customer meetings , account status, open escalations, strategic context, and key talking points.

• After customer and partner meetings, capture commitments, clarify owners and timelines, and ensure follow-ups are routed and tracked to closure without needing CTO reminders.

• Own and drive an engagement and 'people and culture' plan for the CTO's org: synthesise engagement data and sentiment, identify themes, and build a year-long plan of forums (Learn & Share sessions, AMAs, org-wide updates) with clear outcomes.

• Ghost-write internal comms, including all-hands intros, async updates, and remarks, in the CTO's voice that move the needle on culture, morale, and transparency, while handling sensitive people topics with discretion.

• Independently organise and execute org-wide events and offsites , leadership offsites, all-hands, in-person team gatherings, and cross-functional socials , owning logistics, budget, agenda design, and post-event follow-up.

• For leadership offsites, partner with the CTO and Chief of Staff on objectives and content, while fully owning execution and ensuring outcomes and actions are documented and followed through.

• Serve as a routing layer and connective tissue for the CTO's org: know who owns what, who to loop in, and when something needs the CTO's direct attention versus being handled downstream. Maintain a running awareness of key initiatives, escalations, and people dynamics so context doesn't need to be rebuilt for every interaction.

• Use AI tools extensively to automate routine tasks (scheduling, notes, follow-ups), synthesise information from multiple sources, and improve the speed and quality of decision support for the CTO.

• Coordinate end-to-end travel logistics (transportation, accommodations, documentation, security) and process expenses and reimbursements in a timely, accurate manner, often across multiple time zones and countries.

• Partner with People Operations, IT, Finance, and cross-functional partners to resolve logistical needs, support full-cycle recruiting and onboarding, and plan and execute virtual and in-person events and team activities.

• Contribute to the broader executive support community by building strong cross-functional relationships, sharing best practices, providing coverage for other EBPs, and participating in team-wide initiatives and projects.

Sr. and Staff Executive Business Partners are expected to be leaders of the admin team and the de facto leader for the executive support team for their division.

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At Intercom, we’re customer-obsessed and driven to transform online customer service through a human + AI approach. We believe in balancing working hard with working smart - using data, strategy, and creativity to drive results and continuously improve.

We’re looking for a Sales Development Coordinator to join our Enterprise Sales team. This is a hands-on, learning-focused role designed for someone looking to build strong foundations in sales development, customer engagement, and account research.

As a Sales Development Coordinator, you’ll work closely with the Enterprise Sales teams across several core areas:

• Follow up on inbound leads and engage with early-stage prospects, helping qualify interest and route opportunities appropriately
• Conduct account and prospect research to support outbound efforts
• Build organisation maps for key personas, including roles across Customer Support, Product, AI, and Digital Transformation
• Prepare call briefs and account summaries to help AEs and BDRs engage effectively ahead of meetings

This role is intended as a stepping stone into Sales. Successful candidates may progress into a full-time Sales Development Representative role based on performance, readiness, and business needs.

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Your primary focus will be on designing and implementing identity lifecycle management, integration and orchestration, access governance, security and compliance, custom tooling, and data and AI infrastructure support. You will also be responsible for collaborating with cross-functional teams, improving provisioning and deprovisioning processes, integrating and managing IdPs within the IAM system, handling and streamlining access requests, developing and implementing IAM policies and procedures, and responding to ad-hoc requests.

To be successful in this role, you will need to have a strong understanding of identity lifecycle management, directory services, SSO, MFA, SCIM provisioning, and federation (SAML, OIDC, OAuth). You will also need to have experience partnering with HR, Finance, Compliance, and other cross-functional teams to design and implement IAM and enterprise solutions.

Additional skills and experience we'd prioritize include experience with Workato or similar integration orchestrator tools, experience with Okta Workflows, certifications such as Workato or Okta Certified Professional/Administrator/Consultant, experience integrating IAM with HR systems, knowledge of compliance requirements related to IAM, and background in cloud platforms (AWS, GCP, Azure) and IAM integrations.

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Your responsibilities will include:

• Responding to or escalating requests from internal partners in product, business, and marketing who need Legal support.
• Training clients on the contracting process and tools, and ensuring that the correct process and approvals are in place for each deal.
• Independently negotiating non-disclosure agreements with external partners using well-defined processes, standard templates, and established playbooks.
• Advising clients on basic commercial, marketing, and business legal concepts; reviewing and editing marketing materials and external communications with oversight.
• Negotiating and redlining marketing, influencer, and consulting agreements using established playbooks with minimal oversight.
• Supporting the IP team across various areas, including trademark portfolio research, IP clearances, and brand enforcement workflows.

In addition, you will have the opportunity to leverage your prior work experience to help drive implementation of a new contracts management system to ensure smooth adoption across different functions. You will also maintain and improve legal and cross-functional resources, including directories, playbooks, policies, and other key documentation.

We are looking for someone with a BA/BS or equivalent work experience, demonstrated written and spoken communication skills, curiosity and ability to jump into less familiar areas and learn while doing, effective critical thinking, problem-solving, and project management skills, excellent organizational skills, time management, and attention to detail.

Bonus points if you are familiar with Discord, Google Workspace, and AI tools, demonstrated experience with a contract management system or contract lifecycle management (CLM) platform, and enjoy talking about absurd and improbable ideas for fun.

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This role requires a strong automation mindset, deep technical breadth across IT systems, and the ability to deliver high-quality, scalable solutions in a fast-paced environment.

The impact you will have includes:

• Owning and evolving our IT automation platform, serving as the subject matter expert and driving design, implementation, and improvement of automation workflows across IT and Security.
• Leading and maintaining the Mobile Security program, MDM configuration, and policy enforcement.
• Designing and delivering end-to-end automation solutions across onboarding/offboarding and security compliance workflows.
• Partnering with cross-functional stakeholders across IAM, Security, Infrastructure, and Engineering to deliver impactful projects with real business outcomes.
• Supporting M&A technical integrations by applying your automation skills to accelerate onboarding.
• Documenting solutions, training, and mentoring junior engineers of the platforms you own.

Core qualifications include:

• 5+ years of experience in IT systems engineering and automation.
• Proven track record of delivering complex, multi-system automation projects with measurable business impact.
• Strong automation mindset: you don't just execute tasks, you architect scalable automated solutions.
• Ability to operate with minimal guidance, take ownership of ambiguous projects, and deliver consistently high-quality work under pressure.

Automation & Integration Expertise includes hands-on experience with enterprise IT automation platforms (Tines preferred), or equivalent, and experience building and troubleshooting integrations between identity, endpoint, ticketing, and security platforms.

Endpoint & Mobile Device Management includes expertise with Jamf MDM platforms for managing macOS, iOS, Windows, and Android devices at scale, and experience with zero-touch provisioning, device imaging, configuration management, and security policy enforcement.

Identity & Access Management includes working knowledge of IAM platforms (Okta preferred), including SSO, SCIM provisioning, group rules, and access lifecycle management.

Collaboration & Communication includes strong cross-functional collaboration skills, comfortable working with Security, Engineering, Infrastructure, and business stakeholders, and effective at coaching and training peers on new tools and processes.

Nice to Have includes certifications in relevant platforms (e.g., Jamf, Tines, Okta, Google Workspace).

Pay Range Transparency: Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location.

Based on the factors above, Databricks anticipates utilizing the full width of the range.

The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

For more information regarding which range your location is in visit our page here.

Zone 1 Pay Range $143,400-$197,100 USD

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This is a mid-level individual contributor role. You'll be expected to independently resolve the majority of day-to-day support needs, contribute to improving IT operations, and escalate appropriately when issues require deeper specialization.

Responsibilities:

• Triage, prioritize, and resolve incoming IT support requests with a strong focus on employee experience
• Provide primary support for endpoints (macOS & Windows) and common SaaS tools (Google Workspace, Okta, Slack, Zoom, Atlassian, etc.)
• Own on-site support for the Atlanta office:
• Support conference room A/V and meeting reliability (Zoom Rooms, displays, microphones, etc.)
• Provide basic office network support (switches, access points, ISP handoff), and coordinate escalations with vendors or internal owners as needed
• Manage office IT inventory (spares, loaners, adapters, cables)
• Coordinate vendor work and building IT needs as required
• Execute employee lifecycle tasks (onboarding, offboarding, access changes) with strong attention to security and least-privilege
• Assist with hardware procurement lifecycle (ordering, imaging, deployment, repairs, returns)
• Write and maintain documentation for standard operating procedures, how-tos, and common fixes
• Identify recurring issues and propose process improvements, automation, or tooling changes to reduce ticket volume
• Partner with Security, HR, Engineering, and Executive Assistants on cross-functional projects and incident response as needed

Requirements:

• 3+ years of experience in IT Support / IT Operations (or equivalent practical experience)
• Strong working knowledge of macOS and Windows support in a corporate environment
• Experience supporting a modern SaaS stack (Google Workspace, Slack, Zoom, Atlassian, Okta, etc.)
• Ability to troubleshoot systematically across hardware, OS, network, identity, and application layers
• Comfortable providing in-person support and communicating clearly with both technical and non-technical employees
• Strong ownership mindset, good judgment, and the ability to work independently while keeping stakeholders informed
• Solid documentation habits and a desire to improve how work gets done, not just close tickets

Nice to Have:

• Experience with device management tooling (e.g., MDM, endpoint security tooling)
• Experience supporting identity and access management workflows (Okta or Entra ID)
• Conference room / A/V support experience (Zoom Rooms or similar)
• Scripting or automation experience sufficient to streamline repetitive tasks
• Experience supporting executives and high-priority stakeholders

Compensation:

• The estimated pay range for this role is $105,000 - $120,000, depending on experience and location.
• Additionally, this role is eligible to participate in Temporal's equity plan.

Benefits:

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

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This means helping to build the processes, documentation, and systems that grow with us, not just executing the ones that already exist. Beyond scheduling, you'll plug into broader recruiting operations such as talent mapping, reporting, referral processing, and events - wherever the team needs support.

Your responsibilities will include:

Maintaining data integrity across our ATS and recruiting tools - auditing regularly and keeping things accurate. Supporting talent mapping, referral processing, inbound application triage, and recruiting events. Tracking interview feedback completion and following up to make sure nothing stalls. Identifying process gaps and proposing improvements - this role is expected to make the function better, not just execute. Collecting, organizing, and auditing interview feedback to ensure nothing gets lost or delayed. Maintaining up-to-date recruiting information in documentation and in Slack, supporting data integrity across recruiting systems.

You'll also manage high-volume interview coordination across multiple time zones, calendars, and stakeholders while maintaining a world-class candidate experience. Coordinate all interview logistics, from travel and expenses to room setup and technical support. Serve as the main point of contact for candidates, communicating in a warm, professional, and informative manner from initial screening through offer. Anticipate scheduling bottlenecks before they happen: monitor interviewer availability, flag conflicts early, and keep hiring velocity high. Scale interviewer pools by partnering with teams to identify, train, and prepare new interviewers as hiring volume grows. Use modern scheduling tools (e.g., Greenhouse, ModernLoop) to automate scheduling, reduce manual work, and improve response speed. Manage high-volume scheduling across time zones, calendars, and multiple stakeholders.

The ideal candidate will have experience coordinating schedules, managing calendars, or supporting operations in a fast-paced environment. They'll be excellent at written and verbal communication, able to adapt quickly to different teams and roles, and comfortable with Google Workspace, scheduling tools, and Slack.

Logistics: Location: San Francisco, California. Compensation: $140,000 - $200,000 USD per year, depending on background, skills, and experience. Visa sponsorship: Yes. Benefits: Generous health, dental, and vision benefits, unlimited PTO, paid parental leave, and relocation support as needed.

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Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. As a Franchise Standards Representative at Honor, you help protect the Home Instead brand and support franchise owners by ensuring consistent operational standards across the network. This role partners closely with franchise offices to confirm compliance with minimum standards and the franchise agreement, while also sharing practical best practices that help owners run strong, sustainable businesses.

In addition, the role maintains and supports the evolution of standards-related processes and documentation within the Franchise Standards department, and oversees required compliance documentation from the franchise network. The focus is on consistency, clarity, and continuous improvement,balancing accountability with education and collaboration.

Responsibilities:

• Hold franchise owners accountable by assisting in enforcement of minimum operational standard and franchise agreement provisions.
• Perform operational and financial standards review through remote desktop review and quality assurance visits. Conduct timely follow-up with franchise owners following a review or other inspection.
• Make recommendations to franchise owners regarding best practice to mitigate risk to their businesses. Emphasize quality, consistency, and uniformity of Home Instead services from one franchise office location to the next.
• Assist in enforcement of minimum operational standard and franchise agreement provisions.
• Conduct a timely follow-up with franchise owners following a QA visit, desktop review or other inspection, as set by department head.
• Emphasize quality, consistency, and uniformity of Home Instead services from one franchise office location to the next.
• Collaborate closely with applicable HQ departments as it relates to standards situations.
• Contribute to the evaluation and development of standards and best practices.
• Open to travel for company events or office visits and/or duties as assigned.
• Consistently drive enhancements to the review process by applying creative problem-solving, improving efficiencies, and strengthening education to better support the network proactively.
• Participate actively in the strategic planning process for the Franchise Standards department and the company as a whole.
• Provide Franchise Standards related training for all stakeholders.

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Key responsibilities include:

• Serving as the dedicated IT point of contact for Databricks C-suite and executive assistants, ensuring rapid and accurate resolution of technical issues.
• Leading executive support with a proactive mindset: anticipating needs, identifying trends, and creating solutions before problems arise.
• Taking ownership of high-priority escalations from Tier 1 helpdesk teams and driving them to resolution while also providing hands-on support for devices, A/V setups, meetings, events, and onsite conference rooms.
• Documenting best practices and solutions in our Confluence knowledge base to enable knowledge sharing and continuous improvement.
• Partnering with IT specialists and IT engineering teams to deploy tools and services that enhance executive productivity and collaboration.

Requirements include:

• 5+ years of experience in IT support, with at least 2+ years directly supporting executive leadership (C-level or VP+) in a fast-paced or high-growth environment.
• Proven Executive Support Experience: demonstrated experience providing dedicated, "white-glove" IT support to C-level executives and their direct staff, with a focus on resolving issues quickly and calmly in high-pressure, high-visibility situations.
• Advanced Okta Administration: deep experience in Identity and Access Management (IAM) beyond basic helpdesk tasks (e.g., password/MFA resets).
• Experienced Endpoint & OS Management: expertise in supporting and troubleshooting mixed-OS environments (macOS, Windows, iOS, Android).
• In-Depth Google Workspace Administration: strong administrative skills within Google Workspace, including performing email log searches, managing security policies, and building/maintaining quarantine rules and moderation groups.

Pay Range Transparency: Databricks is committed to fair and equitable compensation practices. The pay range for this role is $120,800-$166,100 USD.

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Your responsibilities will include ensuring clear program planning, transparent progress tracking, risk mitigation, team process improvement, and efficient delivery.

As a Senior TPM, you will oversee the product development lifecycle end-to-end, creating clear and helpful plans throughout product discovery and delivery. You will break down silos and bridge communication gaps across teams and disciplines, driving discovery momentum from ideation to defined scope and requirements.

You will track goal and project statuses and report updates to project stakeholders. You will also partner with leadership to build and maintain roadmaps, lead planning meetings, and implement efficient communication and practices.

Requirements include 6+ years of experience in a technical program manager position, working on product and engineering-driven projects through all phases of the software development lifecycle. You should have experience working collaboratively across organisations, influencing without direct authority.

You should be able to partner with leadership to build and maintain roadmaps, lead planning meetings, and implement efficient communication and practices. Agile background and experience implementing scrum/kanban best practices and facilitating team-level process improvement are required.

You should have a working knowledge of the Atlassian suite and Google Workspace. You should also be able to thoroughly follow through, chase down, and close out open questions and tasks, while creating a collaborative and healthy culture.

Prior experience working on high-priority strategic business initiatives in a fast-paced product development environment is desired.

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In this role, you will focus on identity and access management, secure collaboration, endpoint/VDI, and SaaS governance. You will partner closely with IT Engineering, Security, People, and Compliance to make access secure by default, reduce friction in onboarding and offboarding, and improve the overall employee experience.

About the role:

You will translate requirements from Security, Compliance, IT, and business stakeholders into clear product outcomes across platforms such as Okta, Opal, VDI, MDM, Google Workspace, Slack, Zoom, and other SaaS applications. You will help convert the existing Staff IT Systems Engineer responsibilities into scalable, measurable product capabilities that align with the IT Infra and Ops charter.

Own the product vision, strategy, and roadmap for IAM and security-aligned IT infrastructure, including Okta, access governance, endpoint management, and VDI, aligned to IT Infra and Ops priorities.

Act as a primary product partner and escalation point for Engineering and Security on identity, access, and secure remote access, helping prioritize and resolve high-impact issues.

Define and improve end-to-end joiner, mover, and leaver flows, ensuring user provisioning, de-provisioning, and access changes are secure, automated, and reliable.

Establish standards for SSO integrations and app onboarding and offboarding in Okta, working with engineers to onboard new applications, deprecate legacy patterns, and maintain a consistent SSO experience.

Design and roll out access policies, baseline RBAC, and Just-in-Time and time-bound access patterns in partnership with Security, Compliance, and IT Engineering, with clear controls and auditability.

Own the VDI and secure remote access experience as a product surface, partnering with engineering on performance, reliability, and hardening, and defining SLIs, SLOs, and incident playbooks.

Collaborate with Security, People, and IT to define automated onboarding and offboarding processes that cover identity, devices, collaboration tools, and privileged access.

Define requirements for automation, policies, and scripts using vendor APIs to manage company devices and SaaS services such as Google Workspace, Slack, Zoom, and MDM tools.

Partner with IT Infra and Ops and Finance to support asset and SaaS lifecycle management, including inventory visibility, licensing utilization, and access governance for endpoints and applications.

Ensure documentation, runbooks, and training material for IAM, VDI, and related security and IT processes are accurate, accessible, and kept up to date for internal employees and IT staff.

Build strong relationships with IT Engineering, Security, Compliance, People, and business stakeholders, with clear intake, prioritization, and communication around roadmap, tradeoffs, and delivery.

Define and track key metrics such as time-to-access for new hires, reduction in access-related tickets, SSO coverage, QAR completion, and control failures, and use these metrics to drive prioritization.

Who You Are:

7+ years of experience in IT product management, technical program management, or systems engineering roles focused on SaaS, identity, security, or endpoint platforms.

Practical experience with administration or close partnership on platforms such as Okta (Identity Engine and Identity Governance), Google Workspace, Slack, Zoom, MDM or endpoint management tools, and VDI solutions.

Strong understanding of identity and access management concepts and practices, including SSO, federation, RBAC, joiner and leaver lifecycle, privileged access, and quarterly access reviews.

Experience collaborating with or supporting Microsoft, Linux, and Mac user environments, especially for secure access, device management, and productivity tooling.

Demonstrated experience defining and driving automation workflows and integrations that remove manual IT and security tasks, such as access provisioning, group management, and device or SaaS lifecycle actions.

Familiarity with CI or CD tools and Git, and the ability to work closely with engineers on configuration, releases, and environment management.

Comfort working with at least one programming or scripting language, such as Python or Go, at a level sufficient to understand implementation options and tradeoffs.

Experience partnering with Security and Compliance on access controls, ITGCs, and IT application controls for frameworks such as SOX or SOC 2, including control design and evidence collection.

Strong written and verbal communication skills, with the ability to translate technical and security concepts into clear product narratives and decisions for both technical and non-technical audiences.

Preferred:

Experience in high-growth, cloud-native, or security-sensitive environments where identity, access, and endpoint posture are tightly linked to customer and compliance expectations.

Prior ownership of IAM or security products such as Okta, Opal, CyberArk, VDI, or device management platforms as a product manager or TPM.

Familiarity with automation and infrastructure-as-code tooling such as Terraform, Ansible, Chef, Intune, Jamf, or similar technologies.

Experience contributing to or leading M&A-related migrations involving identity consolidation, SSO rationalization, or access model redesign.

Exposure to AI or agent-based IT support models and interest in using them to reduce IT ticket volume and improve time to resolution.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

Be Curious at Your Core

Act Like an Owner

Empower Employees

Deliver Best-in-Class Client Experiences

Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $143,000 to $210,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and market conditions.

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You'll work at the center of enterprise deals, complex licensing structures, and contracting for customers in heavily regulated industries, helping sales teams move deals forward while protecting GitLab's interests.

In this role, you'll report to the Director of Legal and play a key part in advising on risk in real time, improving how the team works at scale, and strengthening the internal knowledge base that supports consistent, practical decision-making.

Some examples of our projects:

• Commercial Legal at GitLab

• GitLab's Values

What you'll do:

• Manage a pipeline of commercial agreements across varying levels of complexity and stakeholder needs.

• Draft subscription agreements, artificial intelligence terms, regulatory annexes, professional services agreements, non-disclosure agreements, and related commercial documents.

• Negotiate contract terms directly with customer counterparts in a way that supports deal progress and protects GitLab's legal and business interests.

• Collaborate with sales teams and internal stakeholders to provide clear, timely guidance on contracting questions throughout the deal cycle.

• Assess contractual risk across your caseload and translate legal issues into practical options and recommendations for the business.

• Support sales enablement by creating practical guidance and helping sales team members understand and navigate contract terms.

• Maintain and improve team playbooks, templates, and process documentation to support consistent, scalable contracting practices.

What you'll bring:

• Experience drafting, reviewing, and negotiating commercial contracts in a software or technology environment.

• Knowledge of technology-related agreements, including complex commercial arrangements, large transactions, and contracts with structured regulatory or licensing considerations.

• Ability to balance business goals with legal risk using a practical, solutions-oriented approach.

• Skill in explaining complex contractual concepts clearly to non-legal stakeholders and external counterparts.

• Experience working across geographies and time zones, with awareness of differing commercial and regulatory norms in global contracting.

• Familiarity with Google Workspace and contract lifecycle management tools; experience with Ironclad is useful, and openness to learning GitLab's tools and workflows is important.

• Fluency in English, with additional language skills welcomed because they can support collaboration and negotiation across diverse markets.

• Transferable experience from remote or asynchronous environments, or readiness to work effectively in that model, along with a law degree, paralegal certificate, or equivalent practical experience.

The Commercial Legal team partners with sales and business stakeholders to support GitLab's revenue motion in a responsible and efficient way. The team manages contracting across GitLab's global customer base, including software as a service, self-managed, and hybrid deployment models, along with terms related to artificial intelligence and the broader platform direction.

The team works asynchronously across time zones and relies on strong documentation, pragmatism, and mutual support to keep pace with a fast-moving business. A key focus is helping the company scale commercial contracting while staying clear on risk and enabling deals effectively.

For more on how this team works, see Link: Commercial Legal Handbook

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From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

This newly created role is a critical addition and unique opportunity to support the continued growth of Figma’s global People Relations (ER) function. As the Manager, People Relations, you’ll lead a distributed global team of four while serving as a strategic partner to senior leadership, driving both the day-to-day execution and long-term evolution of employee relations at the company.

This role sits at the center of complex, high-impact work–navigating sensitive employee matters, shaping scalable and globally consistent practices, and transforming our People Relations function into a proactive, data-informed partner to the business. You’ll collaborate closely with People Partners, Employment Legal, our BEI team, and senior leaders to influence culture, strengthen our organisational health, and ensure Figma balances sustainable growth with maintaining a high bar for employee experience and integrity.

You’ll design Figma’s employee relations strategy in concert with the Director, People, and directly own the global execution of said strategy, such that it’s aligned with our company values, risk posture, and company growth plans.

Directly manage and develop a global team of 4 ER professionals that enhances ER capabilities across regions while balancing jurisdictional and cultural nuance with company norms.

Provide oversight and guidance on complex and sensitive investigations globally, and personally lead or co-lead the highest-risk investigations in partnership with Employment Legal.

Guide or advise on complex accommodation, leave, and/or performance matters in partnership with your team, Benefits, BEI, and Employment Legal.

Act as a strategic thought partner to People Partners and senior leadership on employee risk, performance management, and broader organisational health, with a demonstrated ability to balance legal risk, employee experience, and business realities with recommendations and decision-making.

Elevate manager capabilities in navigating employee matters such as performance concerns, interpersonal conflict, and other employee issues.

Own ER data hygiene, reporting, and trend analysis, and use insights to inform leadership decisions, resourcing, and policy evolution.

Operate with a continuous improvement mindset with regard to ER processes in a way that centres efficiency, scalability, and consistency.

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Responsibilities: Lead the Company's tax planning strategy and execution Own the global tax forecasting process and collaborate with Finance partners to model tax impact of business trends and legislative changes Drive efforts to maximize tax incentives and mitigate risk Oversee global tax due diligence for M&A transactions and partner with Corporate Development team to model deal structures and manage post-acquisition integration Review and negotiate commercial agreements for tax terms and indemnifications Assist the provision team with preparation of quarterly and annual income tax provisions Design and implement tax process improvements/tax automation Monitor global tax legislative developments and research tax laws and policies to evaluate their tax impact Collaborate with business partners on ad hoc projects and provide guidance on tax related matters

Qualifications: Bachelor's Degree in Accounting, Finance, or related field required, masters in tax (MST or LLM) preferred JD and/or CPA required 9+ years of corporate tax experience with at least 5 years of public accounting experience. Must have in-house experience, preferably in the tech sector Demonstrated expertise in accounting for income taxes, M&A and deal review processes, and US international tax regulations Proficiency in Excel, MS Office, and Google Workspace (e.g. Google Sheets and Slides) required, experience with Alteryx a plus Able to work independently under time pressure, prioritize a high workload, and meet strict deadlines Possess excellent attention to detail, organisational, problem-solving, and prioritisation skills Excellent verbal and written communication skills and the ability to work collaboratively across teams in a remote environment Team player with a positive attitude and open mindset, not afraid to roll up your sleeves and work in a dynamic environment

Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave

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Key responsibilities include:

• Team Leadership: Lead, mentor, and manage a current global team of six (6) IT specialists, fostering a culture of high performance, collaboration, and continuous improvement.

• Staff Development: Conduct performance reviews, identify training opportunities, and manage career development plans for direct reports.

• Global Support Management: Oversee and coordinate all IT service delivery and support across 11 international office locations and the distributed remote workforce, ensuring consistent quality and availability of services.

• Cross-Functional Collaboration: Partner effectively with various departments (e.g., HR, Finance, Facilities/Workplace) globally to understand their IT needs, align service delivery, and support business objectives.

• Project Ownership: Take ownership of major IT projects from initiation through deployment, ensuring they are delivered on time, within budget, and meet established technical and business requirements.

• Infrastructure Management: Oversee the design, implementation, and maintenance of all corporate IT infrastructure, including networking, servers (on-premises and cloud), telecommunications, and end-user computing.

• Service Desk Operations: Ensure the efficient operation and continuous improvement of the global IT service desk, focusing on high service levels and user satisfaction.

• Technology Strategy: Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth and remains current with industry best practices and technology innovations (e.g., AI, Agentic AI).

• Security of Corporate IT Services: Partner closely with the Security team to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data.

• Incident Response: Collaborate with the Security team in supporting threat detection and response processes within the Corporate IT environment.

• Compliance: Ensure IT infrastructure and processes adhere to relevant global regulatory and security compliance standards (e.g., ISO, SOC 2, GDPR).

• Budget Management: Prepare, manage, and track the annual operating and capital expenditure budget for Corporate IT and Security Services.

• Vendor Relations: Manage relationships and contracts with key IT vendors, service providers, and consultants, ensuring cost-effectiveness and high service quality.

The ideal candidate will have:

• 8-10 years of progressive experience in Information Technology, Infrastructure Management, or Corporate IT Security.

• 3-5 years of experience successfully managing and leading a technical team, preferably in a global environment.

• Proven experience in operating and managing security, automation technology, and automation programs, including experience in configuring, deploying, and leading:

Implementation and governance of cloud-based identity and access management (IAM) and identity provider (IdP), including Okta, Google Workspace, SSO, SAML, and SCIM across enterprise environments.

Mobile Device Management systems (MDM), such as Jamf, Kandji, Microsoft Intune.

Administration of core enterprise SaaS platforms (e.g., Google Workspace, Atlassian), including provisioning automations and integration workflows.

IT assets including endpoints, office networking, and A/V conferencing systems.

Project Management: Demonstrated ability to own and deliver complex, cross-functional IT projects (e.g., new system implementations, office build-outs, etc.).

Financial Acumen: Experience with budget planning, forecasting, and expense management.

Excellent written and verbal communication skills, with the ability to articulate complex technical issues to non-technical stakeholders.

Strong problem-solving and analytical capabilities.

Passion for solving complex problems through technology (e.g., automation, AI) to minimize manual processes and improve efficiency.

Proven ability to manage stress and ambiguity in a fast-paced, global setting.

Why Join Dialpad

Work at the center of the AI transformation in business communications

Build and ship agentic AI products that are redefining how companies operate

Join a team where AI amplifies every employee’s impact

Competitive salary, comprehensive benefits, and real opportunities for growth

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Responsibilities:

• Lead the design, implementation, administration, and optimization of core SaaS platforms including Okta, Google Workspace, Slack, Atlassian, and other IT tools.
• Own end-to-end support, monitoring, troubleshooting, and performance tuning of applications, systems, and their complex interconnections,ensuring high availability, security, and seamless user experience.
• Help architect and advance our workforce Identity and Access Management program, including configuration of Single Sign-On (SSO), lifecycle management, provisioning/deprovisioning, access governance, and policy enforcement.
• Serve as the subject matter expert (SME) providing strategic technical guidance to support business expansion, system scalability, and infrastructure maturity.
• Drive cross-functional knowledge sharing by authoring, maintaining, and evolving comprehensive IT documentation, runbooks, and architecture diagrams.
• Proactively identify gaps, risks, and opportunities in the environment; lead initiatives to enhance security posture, operational efficiency, and resilience,prioritizing automation of manual/repetitive processes.
• Evaluate emerging technologies, IAM trends, and automation platforms; develop business cases and lead proof-of-concepts or adoption recommendations.
• Mentor junior engineers and collaborate with cross-functional teams to align IT capabilities with organisational goals.

Basic Qualifications:

• 8+ years of hands-on experience administering and optimising a broad portfolio of SaaS applications in a hybrid and high-growth environment,with advanced proficiency in our core stack: Okta (including Advanced Server Access & Workflows), Google Workspace, Slack Enterprise, Atlassian, etc.
• 4+ years of deep experience with n8n, Okta Workflows and/or other leading iPaaS/automation platforms (e.g., Workato, Zapier, BetterCloud, custom integrations).
• Expert-level knowledge of IAM principles and protocols: SSO, SAML, OIDC, OAuth 2.0, SCIM, JIT provisioning, SWA, RBAC, ABAC, and access governance best practices.
• Strong experience designing and working with APIs for custom integrations, data flows, and automation.
• Proficiency in scripting and automation for monitoring, alerting, and operational efficiency (e.g., Google Apps Manager (GAM), Python, Bash, PowerShell, Terraform, or similar); experience building custom solutions is highly valued.
• Solid working knowledge and administrative experience in Azure, AWS, and/or GCP cloud platforms.
• Exceptional analytical and troubleshooting skills with a proven track record of resolving sophisticated, cross-system incidents under pressure.
• Demonstrated ability to deliver measurable business impact, own key deliverables, and drive projects to completion in fast-paced environments with competing priorities.
• Comfortable adapting to dynamic requirements, handling time-sensitive escalations, and participating in on-call rotation.
• Track record of success as a Senior IT Systems Engineer or equivalent in a fast-moving corporate or tech environment.
• Okta certifications (e.g., Okta Certified Professional / Administrator / Consultant) strongly preferred; other relevant certifications (Google Workspace) are a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred (or equivalent demonstrated experience) is a plus.

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The Enterprise SaaS team owns the collaboration and productivity platforms every person at Anthropic touches every day , Google Workspace, Slack, and the surrounding ecosystem of enterprise tools. We're responsible for tenant-wide architecture, API-level integration, and the governance that keeps these platforms secure and scalable as the company doubles and doubles again.

You'll make the architecture decisions that shape how thousands of people work: data governance for collaboration content, the application side of SSO and SCIM provisioning, and the integrations that fill gaps the vendors left open. You'll write Python against SaaS APIs where the admin console stops, and you'll be the final escalation tier when the vendor docs stop helping. The scope is the full collaboration stack , cloud infrastructure and endpoints live with separate teams, so this role goes deep rather than wide.

If you've hit the ceiling of what the admin console can do and started solving problems in code, this is that job. You'll partner closely with IT Operations, Security, and the IAM team on the identity and access layer everything else depends on. This role is high-autonomy: you'll define tenant architecture, write the integrations, and represent the SaaS platform across IT. Your work will directly shape how we scale to AI Safety Level 4 and beyond.

Responsibilities

• Own tenant-wide architecture for Google Workspace, Slack, and core collaboration platforms

• Design compartmentalization and data-governance models that scale with the company

• Build integrations and automation against SaaS APIs to automate provisioning and catch drift

• Configure the application side of SSO connections and SCIM attribute mappings

• Serve as the final escalation tier for platform issues Support can't resolve

• Lead vendor relationships , roadmap influence, escalation paths, engineering-level dialogue

• Partner with Corporate Security on SaaS hardening, third-party app governance, and compliance controls

• Own platform configuration as code , auditable, repeatable, and version-controlled

You may be a good fit if you

• Have 8+ years building secure IT systems in complex environments

• Excel at solving ambiguous problems with multiple stakeholders

• Communicate technical concepts clearly to any audience

• View IT Engineering as requiring product engineering rigor

• Successfully deliver complex projects from conception to production

• Write clear documentation as a natural part of your workflow

• Have deep, hands-on experience with enterprise administration of Google Workspace and Slack

• Have built integrations against SaaS APIs, not just configured through consoles

• Have been the final escalation tier

Strong candidates may also

• Have transformed traditional IT operations into engineering-driven organisations

• Have built strong partnerships with Security and Engineering teams

• Practice modern development methods (code reviews, testing, CI/CD)

• Work effectively in distributed teams

• Have experience with Infrastructure as Code approaches to SaaS configuration

• Have designed data governance or access controls for collaboration platforms

• Have experience with SCIM provisioning and SSO federation from the application side

• Have participated in M&A initiatives and led post-acquisition tenant consolidation , merging collaboration platforms, reconciling identity, migrating data

Technical Skills

Deep, hands-on experience with:

• Programming against SaaS APIs and SaaS API integrations

• Google Workspace administration

• Slack administration and APIs

• Identity protocols (SAML, OAuth, OIDC, SCIM)

• Enterprise collaboration platform architecture

• Security and compliance frameworks

Salary

The annual compensation range for this role is $275,000-$325,000 USD.

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You'll own various revenue accounting close tasks and gain exposure to ad hoc initiatives and projects. In keeping with Reddit values, a successful candidate in this role shocked values the human in all interactions.

This position reports to the Revenue Accounting Manager and will work cross-functionally as a valuable member contributing to the Company's continued growth and success.

The ideal candidate will have revenue accounting experience and be able to operate in a fast-growing public company environment. This person is a self-starter who is organized, highly analytical, collaborative, and a problem solver.

If you are interested in continuing your career in an exciting and high-growth company, then this is the role for you!

Responsibilities:

• Prepare journal entries, balance sheet reconciliations, and monthly close deliverables
• Prepare monthly flux analysis for management review
• Prepare audit support for external and internal audits
• Own accounting and process documentation for areas of responsibility
• Assist in developing and maintaining SOX compliant accounting policies and procedures in areas of responsibility
• Establish effective relationships and work cross-functionally across the organization
• Drive process improvements and efficiencies for areas of responsibility
• Assist in any revenue accounting-related system implementations
• Participate in special projects, analysis, and reporting as required by management

Requirements:

• 1+ years of revenue accounting or audit experience required
• Bachelor's Degree in Accounting, Finance, or related field required
• CPA (or on track to be certified) required
• Basic knowledge of GAAP, including ASC 606, and SOX required
• Possess excellent attention to detail, organisational, problem-solving, and prioritisation skills
• Excellent verbal and written communication skills and the ability to work collaboratively across teams
• Able to work under time pressure, prioritise a high workload, and meet strict deadlines
• Team player with a positive attitude and open mindset, not afraid to roll up your sleeves and work in a dynamic environment
• Proficiency in Excel, MS Office, and Google Workspace (e.g. Google Sheets and Slides) required
• Experience working with NetSuite and Salesforce a plus

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

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In this role, you will have a deep specialization in Identity and Access Management (IAM) and FedRAMP High/Moderate environments. You will have hands-on experience supporting IAM solutions, including deep familiarity with protocols such as SAML, SSO, LDAP, and WS-Federation. You will have advanced knowledge of Active Directory, Entra ID (Azure AD), and Okta. You will be an expert in troubleshooting synchronization errors, managing complex group membership logic, and overseeing cross-platform identity lifecycle management. You will have experience supporting major SaaS applications, including Office 365, Google Workspace, Salesforce, and Workday. You will have proven ability to isolate and resolve network-layer impediments. You will be skilled in leveraging diagnostic utilities such as Wireshark, Fiddler, and DNS lookup tools to identify root causes. You will have excellent relationship management skills with the ability to remain calm, composed, and articulate during high-pressure customer situations. You will be a quick study with the ability to master new technologies rapidly in a fast-paced environment. You will have strong analytical and organizational skills; comfortable working both as a collaborative teammate and an independent contributor with minimal supervision. You will have a genuine passion for solving complex problems and advocating for customer success.

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As a SOC Manager, you will lead a blended team of full-time employees and third-party contractors, driving consistent excellence in operational delivery.

The successful candidate will be a proven leader with deep expertise in incident response and crisis management, outstanding communication abilities, and a track record of developing and coaching top-tier teams.

Responsibilities:

• Lead and manage a diverse GSOC team comprising full-time employees and vendor contractors, overseeing scheduling, training, mentoring, and performance evaluations to foster a high-performing unit.

• Develop, implement, and maintain comprehensive Standard Operating Procedures (SOPs) to standardize processes and deliver consistent operational excellence.

• Supervise security monitoring operations, leveraging tools such as Genetec for access control, video surveillance systems, AI analytics, and integrated platforms.

• Direct incident response protocols, including detection, triage, escalation, resolution, and clear, timely communication with executive stakeholders.

• Manage emergency notification processes using platforms like Envoy to ensure rapid and effective alerts.

• Partner collaboratively with cross-functional teams, including Corporate Security, Workplace, IT, and HR, to align security strategies with organizational objectives.

• Generate detailed incident logs, performance metrics, and post-incident reviews, while proactively identifying and implementing opportunities for continuous improvement.

Basic Qualifications:

• 5+ years of Corporate Security experience, with at least 2+ years in a managerial or supervisory role.

• 9+ years of combined security experience across corporate security, law enforcement, or military service.

• Documented military service or equivalent operational leadership experience

• Proficiency in Genetec Access Control and Video Management Systems.

• Familiarity with Envoy, Jira, Slack, and Google Workspace.

• Experience with AI analytics Software

• Strong incident management and crisis decision-making skills.

• Excellent written and verbal communication, capable of briefing executives clearly and concisely.

• A collaborative mindset and commitment to building high-performing, customer-focused teams.

Preferred Skills and Experience:

• CPP, PSP or equivalent certifications are a plus.

• 4+ years of leadership experience in military, law enforcement or emergency response.

• Familiarity with troubleshooting access control and video management systems.

• Experience in a safety function managing large sites, corporate, or manufacturing environments is desirable.

Compensation and Benefits:

$110,000 - $170,000 base salary + equity

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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This position is needed to support the video production and multimedia team across the full production lifecycle from pre-production planning and on-set coordination to editing, asset management, and live event execution.

In this role, you'll:

Track and manage video production projects from brief to delivery, ensuring deadlines and milestones are met Coordinate logistics between stakeholders, vendors, and creative teams to keep projects moving efficiently Maintain and update production schedules, shot lists, and project trackers across active productions Organize and manage digital asset libraries, ensuring files are properly named, stored, and accessible Draft creative briefs, project summaries, and status updates to keep stakeholders aligned Identify and flag production bottlenecks, risks, or resource gaps to the directing producer Support vendor and talent coordination including outreach, scheduling, and contract tracking

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.

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The Security team's goal is to identify, measure, manage, mitigate, and report risk associated with products to keep our customer's funds and data safe. You will collaborate with program sponsors and cross-functional Security partners to identify, document, and objectively assess opportunities, challenges, and risks across traditional and novel Security domains using qualitative and quantitative factors, including KRIs and KPIs.

You will serve as the Directly Responsible Individual (DRI) for key security initiatives or workstreams when required, owning outcomes and driving decision-making to keep programs moving forward. You will create program strategies and artifacts, including proposals, prioritization frameworks, roadmaps, dependency maps, and risk registers, to drive initiatives that incrementally increase program maturity over time.

You will partner with Product, Engineering, and Security teams to influence adoption of critical initiatives, navigate technical dependencies, and support the Software Development Lifecycle (SDLC) as part of product and feature launches. You will concurrently manage multiple critical projects end-to-end: establishing milestones and timelines, managing cross-functional workstreams and dependencies, holding teams accountable for deliverable quality, and clearly communicating the impact of delays on project timelines and security risk posture.

You will provide program status to Security leadership while ensuring transparency on key metrics, program effectiveness, strategic direction, and changes. You will conduct regular data analysis on security control performance to identify trends, anomalies, and areas for improvement, leveraging BI tools to drive data-informed decisions.

You will drive process improvement and scaling initiatives within security programs by leveraging AI tools, automation, and retrospectives to optimize workflows, reduce manual toil, and achieve outcomes efficiently. You will author Objectives and Key Results (OKRs) to focus teams on the right short-term and long-term goals, and manage change across complex multi-quarter programs.

You will rapidly identify and escalate risks to enable proactive collaboration and timely resolution.

We're looking for a Technical Program Manager II with a strong understanding and proven experience of formal program management methodologies, working knowledge of and experience in cyber/security domain, fluency in leveraging AI in daily workflows to enhance efficiency, drive process improvements, and deliver high-quality, business-ready outputs.

You should have exceptional skills in time management, facilitation, communication, and organization, ability to translate complex concepts simply for varied audiences, experience managing cross-functional teams and stakeholders, and comfortable navigating ambiguity and operating in environments where processes and paved roads may not yet exist.

Nice to haves include professional certification such as PMP, CISSP and CISA, working knowledge of and experience in the technology and/or financial technology industry, experience working across all the three lines of defense (3LOD), and advanced understanding of Generative AI, Google Workspace, JIRA, Linear, Superset, Looker and SQL.

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Responsibilities:

Office Operations & Facilities

• Manage daily office operations, including facility maintenance, security, and workspace optimization
• Maintain office documentation and procedures
• Monitor office budget and track expenses
• Oversee vendor relationships and contracts, ensuring competitive pricing and quality service
• Maintain inventory systems for office supplies, snacks, and equipment
• Coordinate with building management for maintenance, repairs, and amenity access
• Facilitate office moves and seating arrangements
• Respond to employee queries and requests within established SLAs

Office Culture & Cross-functional Support

• Create a welcoming atmosphere for employees and visitors through exceptional front-of-house service
• Partner with Employee Experience team to implement events, culture initiatives, and wellness programs
• Collaborate with IT, Security, and Workplace Programs on workplace technology and safety protocols
• Support new hire onboarding by preparing workstations and welcome materials
• Support executive team with local office needs

Requirements:

• 2+ years of recent experience in office management, preferably in a tech environment
• Proven track record of vendor management and budget oversight
• Experience with event planning and community building initiatives

Skills:

• Strong project management and organizational abilities
• Excellent written and verbal communication skills
• Proficiency in Google Workspace
• Problem-solving mindset with attention to detail
• Multi-tasking capabilities while maintaining high standards

Qualities:

• Natural hospitality mindset with a customer-service orientation
• Proactive and self-motivated work style
• Adaptable and calm under pressure
• Strong interpersonal skills and professional demeanor

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

About the role: The IT Operations team keeps Anthropic running , we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.

Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.

Responsibilities

End-User Support

Triage and resolve issues across hardware, software, networking, and accounts , primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers

Communication & Documentation

Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves

Operational Improvement

Help streamline onboarding and other high-volume operations as the company scales Contribute to automation efforts Maintain and improve device management, identity, and access systems Assist with scripting (Bash, Python) to automate repetitive tasks

You may be a good fit if you

Have 5-7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment Are an excellent communicator who genuinely enjoys helping people solve problems Have strong troubleshooting skills and are methodical, curious, and persistent Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android Have significant experience with Google Workspace administration Have experience with Slack administration , workspace management, permissions, and troubleshooting Have substantial experience supporting and administering additional SaaS tools Understand identity and access fundamentals , SSO, MFA, directory services Are familiar with MDM fundamentals and endpoint management concepts Have experience with basic scripting (Bash or Python) for automation Take ownership of problems and follow through until they're resolved Think beyond the immediate fix , you ask 'why did this happen?' and 'how do we prevent it?' Are organised enough to manage competing priorities without things falling through the cracks Propose solutions when you see a process that doesn't scale Are looking to develop deeper technical skills and take on more complex systems administration challenges over time

Strong candidates may also

Be familiar with zero-trust security concepts and endpoint security tooling Have experience with networking basics , DNS, DHCP, VPNs, networking fundamentals Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) Have experience using AI tools to improve personal or team productivity

Location

This role is based in one of our offices (San Francisco or Seattle). There is a 4 day per week in office expectation. If you will be based out of the Seattle office we expect you to be in-office 5 days/week.

What Makes This Role Unique

You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts , you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

About The Role

The Enterprise SaaS team owns the collaboration and productivity platforms every person at Anthropic touches every day , Google Workspace, Slack, and the surrounding ecosystem of enterprise tools. We're responsible for tenant-wide architecture, API-level integration, and the governance that keeps these platforms secure and scalable as the company doubles and doubles again.

You'll make the architecture decisions that shape how thousands of people work: data governance for collaboration content, the application side of SSO and SCIM provisioning, and the integrations that fill gaps the vendors left open. You'll write Python against SaaS APIs where the admin console stops, and you'll be the final escalation tier when the vendor docs stop helping. The scope is the full collaboration stack , cloud infrastructure and endpoints live with separate teams, so this role goes deep rather than wide.

If you've hit the ceiling of what the admin console can do and started solving problems in code, this is that job. You'll partner closely with IT Operations, Security, and the IAM team on the identity and access layer everything else depends on. This role is high-autonomy: you'll define tenant architecture, write the integrations, and represent the SaaS platform across IT. Your work will directly shape how we scale to AI Safety Level 4 and beyond.

Responsibilities

• Own tenant-wide architecture for Google Workspace, Slack, and core collaboration platforms

• Design compartmentalization and data-governance models that scale with the company

• Build integrations and automation against SaaS APIs to automate provisioning and catch drift

• Configure the application side of SSO connections and SCIM attribute mappings

• Serve as the final escalation tier for platform issues Support can't resolve

• Lead vendor relationships , roadmap influence, escalation paths, engineering-level dialogue

• Partner with Corporate Security on SaaS hardening, third-party app governance, and compliance controls

• Own platform configuration as code , auditable, repeatable, and version-controlled

You may be a good fit if you

• Have 8+ years building secure IT systems in complex environments

• Excel at solving ambiguous problems with multiple stakeholders

• Communicate technical concepts clearly to any audience

• View IT Engineering as requiring product engineering rigor

• Successfully deliver complex projects from conception to production

• Write clear documentation as a natural part of your workflow

• Have deep, hands-on experience with enterprise administration of Google Workspace and Slack

• Have built integrations against SaaS APIs, not just configured through consoles

• Have been the final escalation tier

Strong candidates may also

• Have transformed traditional IT operations into engineering-driven organizations

• Have built strong partnerships with Security and Engineering teams

• Practice modern development methods (code reviews, testing, CI/CD)

• Work effectively in distributed teams

• Have experience with Infrastructure as Code approaches to SaaS configuration

• Have designed data governance or access controls for collaboration platforms

• Have experience with SCIM provisioning and SSO federation from the application side

• Have participated in M&A initiatives and led post-acquisition tenant consolidation , merging collaboration platforms, reconciling identity, migrating data

Technical Skills

Deep, hands-on experience with:

• Programming against SaaS APIs and SaaS API integrations

• Google Workspace administration

• Slack administration and APIs

• Identity protocols (SAML, OAuth, OIDC, SCIM)

• Enterprise collaboration platform architecture

• Security and compliance frameworks

Salary

The annual compensation range for this role is $275,000-$325,000 USD.

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

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As a Business Expert - Administrative on the Human Data Team, you will contribute to creating cutting-edge datasets to advance Grok's capabilities. Collaborating closely with technical staff, you'll support xAI's mission through labeling and annotating data in multiple formats.

Responsibilities

• Work on administrative problems from real-world business scenarios that align with your expertise, providing accurate solutions, detailed annotations, and model critiques where you can confidently evaluate responses.
• Utilize proprietary software to provide accurate input and labels to deliver high-quality data.
• Collaborate with technical staff to improve the design of efficient annotation tools.
• Interpret, analyze, and execute tasks based on evolving instructions, maintaining precision and adaptability.

Qualifications

• 4+ years of practical administrative or executive support experience (hands-on role supporting senior leaders or managing office operations).
• Proficiency in Microsoft Office 365 / Google Workspace (advanced Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., Asana, Notion, Slack).
• Strong organizational skills and attention to detail for managing competing priorities and sensitive information.
• Ability to navigate administrative resources such as travel portals, expense systems, document management platforms, and scheduling tools.
• Proficiency in reading and writing informal and professional English.
• Strong communication, interpersonal, analytical, and organizational skills.
• Excellent reading comprehension and ability to exercise autonomous judgment with limited data.
• Passion for technological advancements and innovation in business.

Compensation and Benefits

US-based candidates: $35/hour - $90/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. International candidates: Information will be provided to you during the recruitment process.

Benefits vary based on employment type, location and jurisdiction. Benefits for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role specific information will be provided to you during the interview process.

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Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and is public on Nasdaq Stockholm Main Market: YUBICO.

We are a global company with a strong company culture and employees located in over 14 countries. Yubico’s headquarters are based in Stockholm, Sweden and Santa Clara, CA.

Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organisations helping at-risk individuals through our philanthropic initiative, Secure it Forward.

We are looking for a talented individual to join the IT team to help with the growing needs in our Singapore office. As our first on-site IT team member, you'll be responsible for providing comprehensive IT support, managing endpoints, and administering systems.

About you:

• You are a systematic troubleshooter
• You like to work collaboratively and have fun
• You are customer service-oriented
• You conduct yourself with the utmost integrity and are security-minded

Tasks & Responsibilities:

• Build and configure endpoints and peripheral devices (such as printers, scanners, mobile devices) related to desktop infrastructure
• Facilitate IT onboarding and offboarding tasks
• Manage IT assets, vendors, and procurement
• Install, configure and maintain devices, providing regular maintenance to ensure optimal functionality
• Provide global remote support, supporting a “follow the sun” Service Desk operations
• Identify, log, troubleshoot, and resolve technical problems both locally and remotely
• Create and provide end-user training and documentation
• Create and update knowledge base articles and internal documentation.
• Collaborate with teams across multiple time zones
• Manage office networking
• Some domestic and international travel may be required

Basic Qualifications:

• 5+ years experience providing end user support to in-office employees as well as remote workers around the world
• Experience with Okta (or other identity provider) and Google Workspace administration
• Highly skilled in the Windows and macOS endpoint configuration and support
• Endpoint hardening and configuration management experience
• Conference and Audio Visual support experience
• System administration of endpoint systems and cloud-based applications (SaaS)
• Office networking
• Organized in nature, with great documentation and communication skills

Bonus Qualifications:

• Familiarity with Atlassian products Jira Software, Jira Service Desk, or Confluence administration
• Familiarity with Physical Security & Office Access Management systems

Additional Information

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law.

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Your scope includes hands-on support for endpoints, SaaS applications, onboarding and offboarding processes, systems automation, and compliance-aligned IT operations. You will partner closely with teams across IT Support, Infrastructure, Security, Compliance, and the broader business to continuously improve how IT enables productivity and scale at Omada.

The ideal candidate will have 5+ years of relevant IT experience with a strong track record of delivering hands-on support and systems management in a modern, fast-paced environment. You will have deep expertise with macOS and Windows endpoint administration using JAMF Pro and Workspace ONE (or equivalent), strong experience supporting SaaS applications such as Google Workspace, Okta, Slack, Zoom, Office 365, and Zendesk, and familiarity with IT asset management platforms (e.g., Oomnitza) and best practices for hardware lifecycle tracking and reconciliation.

You will consistently deliver high-quality IT support by applying deep knowledge of endpoint management, access provisioning, and SaaS administration. You will demonstrate ownership by proactively identifying and solving user issues with empathy, timeliness, and clarity. You will play a key role in onboarding initiatives by coordinating closely with Recruiting and P&C to ensure new hires are set up for success from Day 1, leveraging established processes.

You will contribute meaningfully to audit-aligned practices, such as accurate asset tracking, access control hygiene, and compliance documentation. You will take ownership of the asset inventory management platform, leveraging established processes to maintain a high level of accuracy and maintaining a structured, tidy, and detailed space, both physically and digitally, to track the entirety of supported computing equipment.

You will drive improvements to IT workflows through an understanding of automation (e.g., Tines, Oomnitza Workflows, Zendesk automations) and process refinement. You will collaborate cross-functionally with our Security, HR, Recruiting, and Infrastructure teams, communicating clearly with technical and non-technical stakeholders.

You will balance day-to-day support work with small project execution and proactive system maintenance. You will demonstrate a growth mindset, continuously learning new tools and technologies while sharing knowledge with peers. You will apply an AI-first mindset to explore opportunities for efficiency and enhanced user support experiences.

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Key Responsibilities Maintain and develop a nice and friendly work atmosphere for all employees. Ensure our Paris offices is up and running. Help EMEA colleagues in their office maintenance. Act as the go-to-person for all questions related to the office. Develop our culture helping with the organization of activities, meetings, and other community events.

Deal with internal and external stakeholders. Suppliers: food provider, maintenance, cleaning, access. Visitors: welcoming, mails, deliveries. Serve as the onsite point of contact for maintenance visits, shipping, mailing, deliveries, and inventory management.

Experience and Skills Experience as Office Manager, Workplace Ops or Event Manager in a start-up or scale-up (+2 years minimum). Excellent organisational skills and attention to detail. Strong communication and interpersonal skills. Proficiency in Google Workspace or ticketing systems supporting employee requests. You must be fluent in English and French (this is a strong requirement).

You're an amazing fit if you: Have a service mindset. Are able to multitask and prioritise effectively. Keep discretion and professionalism when handling confidential information. Have a positive attitude and strong work ethics. Have a passion for building and maintaining a community within the office space. Thrive in a fast-paced workplace environment. Have excellent written and verbal communication skills. Have extraordinary organisational and time management skills.

Benefits Food: Daily lunch vouchers. Sport: Monthly contribution to Wellpass (ex Gymlib) subscription. Transportation: Monthly contribution to a mobility pass. Health: Full health insurance for you and your family. Parental: Generous parental leave policy. Visa sponsorship.

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Key Responsibilities Maintain and develop a nice and friendly work atmosphere for all employees. Ensure our London office is up and running. Help EMEA colleagues in their office maintenance. Act as the go-to-person for all questions related to the office. Develop our culture helping with the organization of activities, meetings, and other community events.

Deal with internal and external stakeholders, including suppliers, visitors, and onsite point of contact for maintenance visits, shipping, mailing, deliveries, and inventory management.

Experience and Skills Experience as Office Manager, Workplace Ops or Event Manager in a start-up or scale-up (+4 years minimum). Excellent organisational skills and attention to detail. Strong communication and interpersonal skills. Proficiency in Google Workspace or ticketing systems supporting employee requests. Fluency in English and French.

Benefits Food allowance of £200 per month for lunches. Sport allowance of £90 per month for gym membership. Transportation allowance of £90 per month for office parking charges or public transport. Full health insurance for you and your family. Generous parental leave policy. Visa sponsorship.

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KoBold's IT function supports a globally distributed team of ~280 geoscientists, data scientists, and engineers working across North America, Zambia, the DRC, and field exploration sites around the world. As we scale, our IT needs are evolving rapidly,from reactive, break/fix helpdesk support toward proactive, automated IT operations that work seamlessly across geographies, including remote field sites with limited connectivity.

In this role, you will own the full operational scope of Global IT. That means endpoint management, software procurement and renewals, identity and access administration, license optimization, vendor management, employee onboarding and offboarding, hardware lifecycle management, and IT training. You’ll lead a team of IT support staff, set technical direction, manage the annual software budget, and be the person who makes sure nothing falls through the cracks,renewals don’t expire, new hires have everything they need on day one, and the fleet is healthy and compliant.

Responsibilities

Endpoint Management & Fleet Operations

• Own the Global IT roadmap, setting technical direction for endpoint management, fleet automation, and IT operations across all KoBold offices and field sites in 10+ countries
• Design and implement zero-touch provisioning and automated reimaging workflows for macOS (Jamf) and Windows (Intune) endpoints
• Build endpoint monitoring, alerting, and fleet health dashboards to shift IT from reactive to proactive support
• Drive device lifecycle management including EoL/EoS tracking, hardware refresh planning, and inventory management across Jamf, Intune, CrowdStrike, and related tooling
• Create self-service application deployment and access workflows to reduce helpdesk volume and empower employees
• Apply DevOps principles to IT operations: configuration-as-code (e.g. managing Intune policies via Terraform), infrastructure automation, version-controlled policies, and repeatable processes
• Own internet reliability and network performance at all global remote KoBold sites

Software Procurement, Licensing & Vendor Management

• Manage the full software procurement lifecycle: new purchases, renewals, expansions, and cancellations, ensuring user access is never disrupted by lapsed licenses or last-minute renewals
• Own and drive execution of the annual software budget, including process improvements year-over-year and proactive renewal pipeline visibility for legal and finance
• Optimize license utilization across the SaaS portfolio,track usage, right-size seat counts, consolidate redundant tools, and negotiate pricing with vendors
• Coordinate with legal on contract review, working within the existing procurement process to move quickly on low-risk purchases while ensuring appropriate review for larger spend
• Onboard new SaaS applications with proper Okta integration (SSO, SCIM) before launch, and manage decommissioning of deprecated tools

Identity, Access & Employee Lifecycle

• Own Okta administration including SSO integrations, SCIM provisioning, group management, access request workflows, and lifecycle automation
• Manage Google Workspace administration, including license management, security settings, and break-glass super-admin governance
• Build automation for minimal-touch employee onboarding and offboarding,ensuring new hires are fully provisioned on day one and departing employees are cleanly deprovisioned
• Support AI tooling rollout (Claude Desktop, Claude Code, and related tools) across the endpoint fleet, including deployment, configuration, and employee training

Team Leadership & Training

• Supervise and mentor IT support staff, providing technical coaching, priority-setting, performance management, and career development
• Develop and maintain IT training programs for new hires and ongoing employee enablement, including documentation, video walkthroughs, and live onboarding sessions
• Provide helpdesk backup on high-volume days, modeling the standard of responsiveness and quality you expect from the team

Cross-Functional Collaboration

• Learn about mineral exploration by working closely with exploration teams, including time in the field in remote operations
• Collaborate with infrastructure engineering and security teams on cross-cutting initiatives including observability, access controls, endpoint security posture, and incident response
• Partner across the company to contribute to specification, vendor selection, and change management on new software requests
• Partner with finance on budget tracking, invoice approvals, and AFE submissions for software spend
• Work with legal to streamline the contract review pipeline, maintain lead times on renewals, and advocate for tiered review processes that match risk to effort
• Coordinate digitization efforts across the globe, ensuring consistent standards and tooling for converting physical records to digital archives at field and office sites

Qualifications

• 5+ years of experience in IT engineering, IT management, or a similar role combining hands-on technical depth with operational ownership
• Strong experience with MDM platforms, particularly Jamf (macOS) and Microsoft Intune (Windows), including policy configuration, automated enrollment, compliance enforcement

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This is a hands-on role with real ownership, and plenty of room to grow. As an IT Specialist, you'll manage onboarding and offboarding workflows, serve as the first point of contact for IT support requests, maintain device inventory, administer SaaS tools, and support IT security initiatives.

You'll work closely with Finance and HR on procurement, software renewals, and budget tracking for IT spend. You'll also identify gaps in our tooling or workflows and propose practical improvements.

We're looking for someone with 3–5 years of experience in IT support, systems administration, or a similar role. You should have a solid working knowledge of macOS and Windows environments, as well as hands-on experience with Google Workspace administration.

You'll be comfortable working independently in a remote-first, async environment and have strong troubleshooting instincts. You'll also have clear written communication skills and be able to document your work for a non-technical audience.

Experience at a fast-growing startup or fintech company is a plus, but not required.

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This role will involve new technology implementations and managing the support of current infrastructure including working with supporting vendors.

The Senior Manager, IT infrastructure will have a deep and broad knowledge of networking, virtualization, server, storage, and operating system technologies, both on-premise as well as in the GCP cloud.

This position will work closely with the Information Security team to ensure a compliant and secure infrastructure environment.

The role reports to the Director, IT. This role will be a Hybrid role.

Responsibilities:

• Leads team of network engineers, system administrators, lab system administrators to support Freenome infrastructure (On prem, Labs and GCP).
• Problem Solving, collaboration, solid comprehension of cloud, virtualization, storage, networking, software and hardware, strategic planning, leadership, mentorship, creating and giving presentations.
• Identify, create, and apply process improvement to increase product and service quality to achieve business objectives.
• Contributes to defining the department's long-term strategy and goals.
• Collaborate with the Help desk and Business Application team to define and implement the infrastructure needed for day to day operations.
• Ensures data security and disaster recovery protocols are in place. Ensuring compliance with regulatory requirements.
• Develops and creates standardized processes and procedures to guide documentation and knowledge base development for IT infrastructure operations support.
• Develops and supports standards for enterprise-wide use of resources. Recommends enterprise level strategies and goals for infrastructure hardware and software procurement and deployment. Writes detailed scopes of work for staff projects.
• Plan, communicate, and deploy changes to IT infrastructure per standard change management process and scheduled maintenance windows. Coordinate IT change and maintenance activities with business stakeholders.
• Maintains IT infrastructure and network diagrams, asset/equipment inventory and IT change/incident logs.
• Supports IT audits and conduct IT systems/network vulnerability scanning, patching and hardening.
• Manage external vendor relationships.

Must haves:

• 7+ years’ experience in a technology leadership/management role.
• Strong management and technical skills, most notably architect-level skills in virtualization, systems administration, scalable upgrade and migration strategies, networking, and storage. Possess the technical expertise with virtualization and network infrastructure technologies such as VMware vSphere, LAN and WAN.
• 5+ years of experience managing or maintaining enterprise IT infrastructure (Network, IaaS, PaaS, and/or Security).
• Experience in a continuous improvement environment with a track record of achieving significant continual development.
• Strong project management, problem solving, organizational, relationship, communication, and negotiation skills (oral and written) are required.
• 7+ years of experience with Windows 10/11, Windows server, DAS/NAS/SAN, Google workspace, and GCP.
• Strong knowledge of security access controls, policies, groups, rights, and permissions.
• Familiarity with IT GRC (BCDR, ITSM/ITIL, SOX, ISO, PCI, HIPAA, GMP, GDPR, FDA 21 CFR Part 11).
• Ability to document and explain complex technical solutions to management and other non-technical staff.
• Strong customer service and time management skills, with the ability to work effectively in a dynamic, and fast-paced environment.
• Flexibility to work weekends and after hours for IT projects/maintenance (on occasion).

Nice to haves:

• Bachelor's degree in MIS/CIS, Computer Science or equivalent professional experience.
• Industry certifications such as ITIL, CCNA, MCITP, MCSA, MCSE, VCP, Cloud+, Security+ preferred.
• Experience with GMP systems and IT systems change management process.
• Experience with Juniper, Meraki, Netapp, VmWare, and Google workspace.

Benefits and additional information:

• The US target range of our base salary for new hires is $180,975 - $232,575.
• You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.
• Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.
• We invite you to check out our career page @ https://freenome.com/job-openings/ for additional company information.

Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.

• Family & Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• #LI-HYBRID

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The Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This position will perform all sales and leasing activities to achieve the property's revenue and occupancy goals.

Responsibilities:

• Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings.
• Execute digital and physical marketing initiatives to drive external traffic to the property.
• Ensure that the property remains in tour-ready condition at all times.
• Greet prospects, conduct property tours, and show model apartments.
• Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew.
• Process applications, review credit screenings, background checks, and prepare lease and move-in packages.
• Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents.
• Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
• Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems.
• Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times.
• Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture.
• Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans.
• Complete various accounting, financial, and administrative reports as necessary.
• Represent the property and the company professionally through dress and behavior.

Ideal Background:

• Bachelor’s degree or equivalent work experience, preferred
• 1+ years of experience in Class A high-rise multifamily leasing preferred
• Excellent verbal and written communication skills required
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required
• Familiarity with Yardi & Blue Moon preferred
• Canva experience preferred

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Key Responsibilities

• Calendar management and prioritization across internal and external commitments.
• Act as a gatekeeper, filtering and prioritizing inbound requests and communications.
• Coordinate meetings, including preparation of materials, agendas, and follow-ups.
• Track key priorities and ensure timely execution and follow-through across teams.
• Support the CEO in managing day-to-day workflow and decision-making cadence.
• Coordinate internal and external stakeholders to ensure alignment and responsiveness.
• Prepare presentations, notes, and internal communications as required.
• Manage travel, logistics, and scheduling with a high level of efficiency.
• Handle confidential and sensitive information with absolute discretion.
• Support broader operational and administrative needs where required.

Background & Experience

• 4–8+ years of experience in an Executive Assistant or similar role.
• Experience supporting senior executives in fast-paced, high-performance environments.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• High level of discretion and professionalism.
• Ability to manage multiple priorities simultaneously.
• Proficiency with standard business tools (Microsoft Office, Google Workspace, etc.).

What We Are Looking For

• High ownership and accountability.
• Highly organized, detail-oriented, and reliable.
• Proactive, with strong follow-through.
• Calm under pressure and able to operate at pace.
• Strong judgment and ability to prioritize effectively.
• Discreet and trustworthy.
• Low ego, highly collaborative.
• Comfortable acting as an extension of the CEO.

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Responsibilities:

• Serve as the primary point of contact for resident renewals, transfers, move-ins, and move-outs. Ensure proper record keeping of all executed leases and rentable items issued.
• Ensuring all activity is recorded daily and proper steps are followed. Perform general leasing duties when necessary, including tours, lease execution, & prospect communication.
• Partner with the Community Manager and communicate with the Asset Manager weekly to set rents and concessions for both renewals and new leases.
• Acquire extensive knowledge of the property, market conditions, competition’s rental rates, concessions, occupancy, and leased percentages.
• Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, Culture, and other Lease Documents as required by your state or local ordinance to discuss in detail with the new resident.
• Maintain resident relations programs as defined by supervisors with monthly resident events, meeting or exceeding expectations for social media content, survey responses, and online reputation.
• Establish a rapport and marketing relationship with major corporations, local businesses, preferred employers, and any other related companies to be competitive in the market.
• Assist the Community Manager in maintaining the property’s overall curb appeal and appearance by way of inspection compliance in line with the tour route readiness standard. This includes walking available units, models, and the tour path daily to ensure a perfect product and report any liability problems noticed immediately.
• Maintain a resident retention plan by contacting lease renewals 90-60 days in advance and use the renewal spreadsheet for these purposes.
• Adhere to a reporting schedule as identified by the Regional Manager, Community Manager, Accounting, and any other necessary departments to meet Management, Equity Partner, and Lender requirements.
• Respond to emails timely and professionally to ensure you are prepared for all you encounter, whether customers or other Company team members.

Ideal Background:

• Bachelor’s degree or equivalent work experience preferred
• 3+ years of experience as a Class A multifamily high-rise Leasing Manager or 5+ years experience in multifamily high-rise leasing
• Excellent verbal and written communication skills required
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required
• Familiarity with Yardi & Blue Moon preferred

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As our first facilities leader in Austin, you will be instrumental in establishing operational excellence at this strategic location. You will oversee the transition of an existing structure into a fully operational Exowatt facility, manage daily maintenance operations, and build strong relationships with external vendors and service providers.

This position reports to the Head of People & Talent and will collaborate closely with teams across engineering, manufacturing, product, and corporate functions.

Responsibilities:

• Lead the buildout and commissioning of the Austin facility, transforming an existing structure into a fully operational facility and site
• Develop and implement facility management systems, procedures, and documentation for the 48,000 sq ft facility and site
• Manage the 11.2-acre property including grounds maintenance, parking areas, and exterior infrastructure
• Ensure compliance with all local, state, and federal regulations including building codes, fire safety, OSHA, and environmental requirements
• Directly manage and supervise all safety practices

Daily Maintenance & Operations:

• Execute and oversee preventive maintenance programs for all building systems including HVAC, electrical, plumbing, and security
• Perform hands-on maintenance tasks and repairs across mechanical, electrical, and facility systems
• Maintain safety, and operational efficiency of all facility and site areas
• Operate forklifts and other heavy equipment safely and efficiently; maintain equipment logs and safety documentation
• Respond to facility emergencies as needed

Administration:

• Partner with Austin based Chief of Staff to provide regular updates to leadership on facility status, projects, and operational metrics
• Maintain comprehensive documentation including maintenance records, vendor contracts, and compliance certifications
• Coordinate with Miami headquarters on facility standards, best practices, and cross-site initiatives

Required Qualifications:

• 5+ years of experience in facility management, industrial operations, or a related field
• Demonstrated experience managing large facilities (40,000+ sq ft) including warehouse or industrial spaces
• Proven track record of vendor management, contract negotiation, and budget oversight
• Strong hands-on maintenance skills across electrical, mechanical, plumbing, and HVAC systems
• Valid forklift certification (or ability to obtain within 30 days of hire)
• Knowledge of OSHA regulations, building codes, and safety protocols
• Excellent communication skills with ability to interface with leadership, employees, and external partners
• Ability to lift up to 50 pounds and work in industrial/warehouse environments
• Fluent in Google Workspace
• Must be based in the Austin, TX area
• Must have reliable transportation

Preferred Qualifications:

• Bachelor's degree in Facilities Management, Engineering, Construction Management, or related field
• Experience bringing new facilities online or leading significant facility buildouts
• Background in renewable energy, manufacturing, or technology sectors
• CFM (Certified Facility Manager) or FMP (Facility Management Professional) certification
• Project management certification (PMP, PRINCE2, or equivalent)
• Experience with facility management software (CMMS) and building automation systems
• Bilingual capabilities (English/Spanish)

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Key Responsibilities:

Perform automated and manual high-throughput processing on the BigHat platform, including DNA preparation, protein expression, and protein characterization. Contribute to the scaling up of BigHat's platform and production-grade data generation. Support BigHat's Platform Reagents & Assay Support (PRAS) function by contributing to in-house reagent manufacturing efforts. Execute experiments to optimize the performance efficiency of BigHat's platform. Keep a detailed record of all experiments using BigHat's documentation tools, and clearly communicate results and challenges. Collaborate on the creation of laboratory standard operating procedures (SOPs) for sample processing. Collaborate closely with BigHat team members to identify, design, and implement critical process and operational improvements to production workflows and laboratory systems. Operate automated liquid handlers and analytical instruments to ensure all lab and platform operations run efficiently.

Skills, Knowledge & Expertise:

BS in Biology or Chemistry, with 1+ year(s) of industry experience Experience in process execution, laboratory method development, optimization, and troubleshooting. Hands-on experience with, or interest in, automated liquid handlers (e.g. Hamilton, OpenTrons, Tecan, Agilent systems). Experience with molecular biology techniques and general lab practices. Efficient time management and ability to work on several projects simultaneously, in a dynamic start-up environment. Strong interpersonal skills and ability to effectively communicate with members of a multidisciplinary team. Excellent record keeping abilities to document experimental work and analytical data. Nice-to-haves include previous experience working with barcoding systems, inventory tracking, and experience with Google Workspace tools (Docs, Sheets, Slides, etc.).

Benefits: The salary estimated for this position is $75,000 - $105,000 + bonus + options + benefits. Compensation will vary depending on job-related knowledge, skills, and experience. Actual compensation will be confirmed in writing at the time of the offer. Range of health insurance plan options through Anthem and Kaiser (monthly credit if benefit waived) Dental, and vision coverage through Guardian Additional well-being benefits through Nayya, OneMedical, Wagmo, Rula, and more 401(k) with company match DTO, two weeks of company-wide shutdown, and 12 company holidays Paid parental leave

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Job Summary To deliver an exceptional Homeowner and resident experience from listing to love, by performing all leasing activities including resident application processing, lease execution and building and maintaining a positive homeowner relationship.

Responsibilities Determine prospective tenants leasing eligibility through income verification, credit qualification, landlord references and resident interviews. Execute leases to ensure the satisfaction of the resident, homeowner, and Belong. Stay updated on industry trends using market knowledge and personal portfolio, to create competitive strategies for your homes. Work seamlessly with other teams to ensure a smooth transition for both homeowners and future residents. Drive a positive homeowner experience through proactive communication, knowledgeable updates, and concise strategies. Ensure all operations adhere to industry standards, local laws, and company ethics, upholding Belong’s commitment to responsible business practices.

Qualifications Minimum of 2 years of relevant work experience in sales, negotiation, or customer-facing roles. Excellent written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams. Experience with Google Workspace, Slack, and Intercom is preferred. Prior experience in real estate, property management, or residential construction is highly advantageous but not required.

Key Performance Indicators Customer Satisfaction: Maintaining a CSAT score of 75+ by driving positive customer feedback, while utilizing poor reviews to help find areas of improvement. Homes Loved: Closely manage a portfolio of ~25 active listings to ensure healthy interest and to reach your personal love goal. Communication: Maintain an SLA of 95%+ to ensure quick responses and results, furthering customer satisfaction. Team Performance: Regular team reviews and one-on-ones to ensure you are meeting your individual and collective team targets.

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You will handle a variety of tour and inspection types , including Open Home, Private, and Occupied Tours , and coordinate inspection coverage in partnership with 1099 contractors and third-party vendors.

Responsibilities:

• Own and manage all tours and inspections scheduling operations in designated U.S. markets
• Monitor new listings and ensure Open Home tours are scheduled within 2 days of publication
• Coordinate multiple types of tours & Inspections (Open Home, Private, Occupied, and Virtual) while aligning with peak time windows and lead preferences
• Manually add and invite leads from various platforms (Zillow, Apartments.com, Zumper, etc.) to scheduled tours & Inspections
• Collaborate with internal and external tour & Inspections hosts, ensuring they have full tour context and access instructions
• Capture and manage potential resident attendance and interest data from each tour
• Ensure accurate and timely tour follow-ups by triggering internal support tickets
• React promptly to tour feedback and report urgent issues on Slack for resolution
• Schedule inspections through an automated bidding system (1099 tour hosts, Showami, or Inspectify)
• Maintain strong adherence to SLAs, with quick lead response and tour resolution timelines

Requirements:

• 1–3 years of experience in operations, scheduling, or customer service (real estate experience is a plus)
• Strong communication and coordination skills
• Experience working remotely and independently
• Comfortable with Google Workspace, Slack, and calendar-based task management

Nice to Have:

• Familiarity with real estate platforms (Zillow, Showami, Apartments.com)
• Prior experience with property management or scheduling field service teams
• Bilingual (English/Spanish)

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The ideal candidate will have multiple years of experience supporting multiple senior executives in a hyper-growth startup environment. This role requires a proactive individual who excels in calendar management, project coordination, and cross-functional collaboration along with superior communication skills.

Responsibilities

• Own and proactively manage complex calendars for multiple senior executives, scheduling meetings across multiple time zones (and countries), and ensuring optimal time management.
• Coordinate domestic and international travel arrangements, including flights, accommodations, ground transportation, and visa requirements, while ensuring cost-effectiveness and adherence to company policy.
• Process and manage expense reports accurately and efficiently, ensuring compliance with company guidelines.
• Provide general administrative support to the team as required, including document management and correspondence - as well as deck preparation for presentations.
• Provide logistical support for team offsites and special events, assisting with planning, venue coordination/sourcing, vendor management, materials preparation, attendee coordination, and on-site support as needed.

Complexity and Impact of Work

• Exceptional organisational and time-management skills with a keen attention to detail with the ability to adapt to changing priorities and handle ambiguity.
• Monitor project timelines, milestones, and deliverables to ensure timely completion.
• Assist in the planning, execution, and tracking of strategic initiatives and projects led by our Executives.
• Excellent communication and interpersonal skills, with the ability to interact professionally with internal and external stakeholders.
• Ability to handle confidential information with discretion.

Organisational Knowledge

• Support the alignment of goals, objectives, and initiatives across the three different departments you will be supporting.
• Coordinate meetings, workshops, and presentations involving cross-functional teams.
• Serve as a liaison between your executives and various departments, facilitating communication and collaboration while being able to relay the right tone.

Communication and Influence

• Coordinate with internal and external stakeholders to prioritise and schedule engagements effectively.
• Strategic mindset with the capacity to think critically and contribute innovative ideas.
• Passionate about impact: exudes positive energy while not shunning areas of opportunity. Strong work ethic.

Requirements

• Proven experience as an executive assistant to multiple C-level executives or similar senior leadership roles, preferably in a fast-paced environment like investment management, consulting, financial services, fintech, or a technology startup.
• Strong proficiency in calendar management (effectively managing executive calendars that are both market-facing and internal for a later stage private company), travel coordination (domestic and international), and expense reporting software.
• Proactive problem-solving skills, a 'can-do' attitude, and the ability to understand nuance and exercise judgment.
• Comfortable working independently and as part of a team; ability to work autonomously.
• Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets, Google Slides) for slide deck creation, data analysis, and document preparation.
• Excellent mastery of tools and systems (e.g., Slack, Notion).
• Experience supporting event or offsite logistics.
• Experience in project management and cross-functional coordination.
• Based on the East Coast, with proximity to NYC preferred.

Preferred Qualifications

• Bonus points if you were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system.

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You'll own critical systems like Google Workspace, Kandji MDM, and the integrations that connect them, ensuring our infrastructure is secure, scalable, and reliable. This isn't a role where you only work on green-field projects. You'll balance strategic systems work with hands-on support during high-volume periods or when the team needs coverage, bringing a pragmatic approach to both infrastructure improvements and day-to-day operations.

Overview of responsibilities, ownership, and expertise:

Technical Skills:

• Drive configuration, optimization, and security hardening of enterprise systems including Google Workspace, Kandji MDM, and critical SaaS integrations
• Build automated provisioning workflows using SCIM, API integrations, and identity management platforms to streamline user lifecycle processes

Complexity and Impact of Work:

• Lead technical design and implementation of enterprise system integrations, ensuring scalability, security, and compliance with organizational standards
• Manage device management infrastructure including MDM policies, hardware provisioning workflows, and endpoint security configurations

Organizational Knowledge:

• Collaborate with Security and the broader Enterprise Technology teams on system audits, compliance requirements, and infrastructure improvements
• Deliver reliable systems administration and provide escalated technical support during high-volume periods or when IT Support coverage is needed

Communication and Influence:

• Listen to stakeholder needs and translate them into technical solutions that balance security, usability, and operational efficiency
• Contribute technical documentation, system architecture guidance, and knowledge sharing to elevate the team's capabilities

You may be a fit for this role if you have:

• 4+ years managing enterprise identity and systems platforms (Google Workspace, Okta, Azure AD, or similar) with deep hands-on configuration experience
• Strong expertise with MDM platforms (Kandji, Jamf, Intune) including policy management, device provisioning, Chrome OS management, and security configurations
• Proven experience implementing SSO integrations (SAML, OIDC) and SCIM provisioning across multiple SaaS applications
• Track record of building automations and integrations that reduce manual administration work, whether through APIs, scripting, or platform-native tools

Although not a requirement, bonus points if:

• Scripting or programming experience (Python, JavaScript, Bash) for custom integrations and automation
• Experience with Google Workspace API, Okta API, or other enterprise platform APIs for advanced automation
• Previous experience in fintech, crypto, or highly regulated industries

Additional Information About Anchorage Digital:

Who we are The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem.

As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.

Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work,regardless of who you are or where you come from.

We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements.

“Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.

Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.

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Kody, a fast-growing Fintech, is seeking a highly motivated Account Manager to join the team. We are looking for a results-oriented, strategic, and experienced Account Manager who can combine client-facing responsibilities with delivering exceptional service and foster strong, lasting relationships with our clients.

Responsibilities

• Serve as a member of the Account Management team, setting clear goals and fostering collaboration to achieve KPIs.
• Act as the escalation point for complex client issues, collaborating with internal teams to deliver timely and effective solutions.
• Build and nurture client relationships by understanding their needs, aligning Kody’s products and services with their goals, and identifying opportunities for upselling and cross-selling.
• Gather and analyse client feedback, providing actionable insights to Product and Technology teams to enhance offerings and drive improvements.
• Report on Account Management performance and client satisfaction metrics, using data to identify areas for continuous improvement.
• Support client onboarding processes by addressing technical and operational challenges, conducting training sessions, and ensuring clients maximise the value of Kody’s products.
• Streamline workflows and internal processes to enhance team efficiency while ensuring data security, compliance, and accurate record-keeping.
• Monitor and optimise operational efficiency within the team, addressing bottlenecks and implementing solutions to improve outcomes.
• Provide market insights and competitive intelligence to leadership, contributing to strategic planning and product development initiatives.

Requirements

• Professional experience in a fintech, SaaS, or payment services company.
• Proven experience in Customer Success, Account Management, or Customer Operations.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Demonstrated problem-solving abilities, with a proactive and detail-oriented approach.
• Experience in a fast-paced environment, with the ability to manage multiple priorities.
• Proficiency in Google Workspace, Microsoft Office, and CRM software (HubSpot preferred).
• Flexible across time zones to support a global team.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth in leadership and strategy.
• Collaborative, inclusive environment where your contributions are recognised and valued.

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Kody is seeking a Customer Operation Manager to join our team in Shenzhen, China. As a Customer Operation Manager, you will be responsible for ensuring the smooth operation of our customers' businesses and providing exceptional customer service.

Responsibilities

• Provide timely and accurate responses to customer inquiries as the primary point of contact.
• Investigate and resolve customer issues, escalating complex problems to relevant team members as needed.
• Assist new customers in completing the onboarding process, guiding them through setting up and implementing our payment solutions, and resolving any technical or operational challenges.
• Develop and deliver training courses and provide educational resources to customers to ensure they have a thorough understanding of our products and services, enabling them to effectively utilize our platform.
• Record and document customer interactions, including consultations, solutions, and feedback, generating customer activity and trend reports to inform decision-making and improve processes.
• Build and maintain strong relationships with customers, understanding their unique needs and preferences, and proactively seeking opportunities to enhance their experience with our company.
• Collaborate with cross-functional teams to identify areas for operational improvement and implement solutions to simplify processes and increase efficiency.
• Ensure compliance with regulatory requirements and internal policies, mitigating risk through adherence to established procedures and protocols.
• Engage in the payments industry, building connections and creating opportunities for future growth.

Requirements

• Experience in product support, customer success, account management, or customer operations.
• Excellent interpersonal skills, with the ability to communicate effectively with customers and internal stakeholders in multiple languages.
• Strong communication skills are essential for this role.
• Ability to resolve complex problems, focusing on detail, and proactively addressing customer issues in a fast-paced, dynamic environment.
• Commitment to providing exceptional service, exceeding customer expectations.
• Proficiency in Google Workspace/Microsoft, CRM software (preferably HubSpot), and Intercom.
• Ability to interact with customers across international time zones.
• Fluency in English and Cantonese.

Benefits

• Competitive salary and benefits package.
• Opportunity to join a fast-growing company, becoming part of a dynamic and innovative team.
• Frequent team-building activities and social events.

Equal Opportunities Employer

Kody is committed to creating a diverse and inclusive workplace environment. We welcome applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, or veteran status.

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Keeping Our Tech in Check:

• Take charge of our IT systems like Google Workspace, Slack, and 1Password.
• Set up accounts for new joiners, manage access, and handle offboarding seamlessly.
• Be the go-to person for troubleshooting and fixing tech issues.
• Suggest and roll out new systems to keep us ahead of the game.
• Keep track of all our tech gear laptops, phones, you name it!
• Help us automate processes to make life easier and work smarter, not harder.

Requirements

Your Tech Superpowers:

• 1-2 years of experience in IT, systems management, logistics, or operations (bonus points if you've worked in a startup).
• Confidence with tools like Google Workspace, Slack, and 1Password.
• Basic coding skills or familiarity with automation tools to streamline processes.
• A knack for solving problems and spotting ways to make things better.
• Stellar communication skills to work with teams, vendors, and everyone in between.
• Highly organised and detail-oriented (you've got systems for your systems).
• Ability to juggle multiple tasks and stay cool under pressure.
• Eager to learn and grow, with a proactive approach to improving processes.
• Passionate about making the workplace fun, efficient, and engaging for everyone.

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As the Customer Operation Manager at Kody, you will be the engine that ensures seamless operations and exceptional customer experiences. You will need strong analytical mindset, excellent communication skills, a technical aptitude (or the ability to learn quickly), and a passion for enabling clients in a fintech environment.

Key Responsibilities

Client Support

Act as the primary liaison for customer inquiries, delivering timely and accurate responses.

Issue Management

Investigate customer challenges, resolve issues proactively, escalate complex cases when needed, and ensure swift resolution.

Onboarding Enablement

Lead the onboarding process for clients, guiding them through setup and implementation of our payment solutions, and addressing any technical or operational issues that arise.

Training & Enablement

Conduct training sessions and provide educational materials so that clients fully understand our products and services, empowering them to use our platform effectively.

Documentation & Analytics

Keep detailed records of client interactions—including inquiries, solutions, and feedback—and produce reports on customer activity and trends to drive insights and process improvements.

Relationship Development

Build and strengthen relationships with clients, gain a deep understanding of their unique needs and preferences, and proactively identify ways to enhance their experience with our company.

Process Optimization

Collaborate with cross-functional teams to identify opportunities for operational improvement and implement solutions to streamline workflows and boost efficiency.

Compliance & Risk Oversight

Ensure adherence to regulatory requirements and internal policies, and mitigate risk by following established procedures and protocols.

Industry Engagement

Stay active within the payments industry, build contacts and create opportunities that support future growth.

Requirements

Qualifications & Requirements

• Proven experience in Product Support, Customer Success, Client Success, Account Management, or Customer Operations.
• Excellent interpersonal and communication skills, able to build rapport with clients and internal stakeholders; multilingual ability is a plus.
• Strong analytical and problem-solving abilities, attention to detail, and a proactive mindset in handling customer issues and escalations—experience in a payment processing environment is highly valued.
• Ability to thrive in a fast-moving, dynamic environment and adapt to shifting priorities.
• A commitment to delivering exceptional service and exceeding client expectations.
• Proficiency with Google Workspace or Microsoft Office, CRM software (HubSpot preferred), and Intercom.
• Comfortable interacting with customers across international time zones.

Benefits

• Employer-contributed pension scheme
• Regular team socials and events
• Brand-new office space located in the heart of Shenzhen

XML job scraping automation by YubHub

As the Customer Operation Manager at Kody, you will be the engine that ensures seamless operations and exceptional customer experiences. You will need strong analytical mindset, excellent communication skills, a technical aptitude (or the ability to learn quickly), and a passion for enabling clients in a fintech environment.

Key Responsibilities

Client Support

Act as the primary liaison for customer inquiries, delivering timely and accurate responses.

Issue Management

Investigate customer challenges, resolve issues proactively, escalate complex cases when needed, and ensure swift resolution.

Onboarding Enablement

Lead the onboarding process for clients, guiding them through setup and implementation of our payment solutions, and addressing any technical or operational issues that arise.

Training & Enablement

Conduct training sessions and provide educational materials so that clients fully understand our products and services, empowering them to use our platform effectively.

Documentation & Analytics

Keep detailed records of client interactions—including inquiries, solutions, and feedback—and produce reports on customer activity and trends to drive insights and process improvements.

Relationship Development

Build and strengthen relationships with clients, gain a deep understanding of their unique needs and preferences, and proactively identify ways to enhance their experience with our company.

Process Optimization

Collaborate with cross-functional teams to identify opportunities for operational improvement and implement solutions to streamline workflows and boost efficiency.

Compliance & Risk Oversight

Ensure adherence to regulatory requirements and internal policies, and mitigate risk by following established procedures and protocols.

Industry Engagement

Stay active within the payments industry, build contacts and create opportunities that support future growth.

Requirements

Qualifications & Requirements

• Proven experience in Product Support, Customer Success, Client Success, Account Management, or Customer Operations.
• Excellent interpersonal and communication skills, able to build rapport with clients and internal stakeholders.
• Strong analytical and problem-solving abilities, attention to detail, and a proactive mindset in handling customer issues and escalations—experience in a payment processing environment is highly valued.
• Ability to thrive in a fast-moving, dynamic environment and adapt to shifting priorities.
• A commitment to delivering exceptional service and exceeding client expectations.
• Proficiency with Google Workspace or Microsoft Office, CRM software (HubSpot preferred), and Intercom.
• Comfortable interacting with customers across international time zones.

Benefits

• Employer-contributed pension scheme
• Medical Insurance
• Regular team socials and events

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We're Kody, a fast-growing fintech company on a mission to revolutionise financial services for businesses. We're on the hunt for an amazing IT Specialist to keep our tech running smoothly.

Keeping Our Tech in Check:

• Take charge of our IT systems like Google Workspace, Slack, and 1Password
• Set up accounts for new joiners, manage access, and handle offboarding seamlessly
• Be the go-to person for troubleshooting and fixing tech issues
• Suggest and roll out new systems to keep us ahead of the game
• Keep track of all our tech gear laptops, phones, you name it!
• Help us automate processes to make life easier and work smarter, not harder

Requirements

• 1-2 years of experience in IT, systems management, logistics, or operations (bonus points if you've worked in a startup)
• Confidence with tools like Google Workspace, Slack, and 1Password
• Basic coding skills or familiarity with automation tools to streamline processes
• A knack for solving problems and spotting ways to make things better
• Stellar communication skills to work with teams, vendors, and everyone in between
• Highly organised and detail-oriented (you've got systems for your systems)
• Ability to juggle multiple tasks and stay cool under pressure
• Eager to learn and grow, with a proactive approach to improving processes
• Passionate about making the workplace fun, efficient, and engaging for everyone

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunities for growth and professional development
• Collaborative and dynamic work environment

How to Apply

If you're passionate about technology and want to join a fast-growing fintech company, please submit your application with your resume and a cover letter.

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This is a rare opportunity to sit at the heart of digital strategy, learning directly from experienced managers how to develop successful strategies.

As the Digital Subscriptions Executive, you will provide critical support to the Digital Subscription Strategy Manager, ensuring that our planning and governance processes run smoothly. Your role is to gather the evidence that informs our strategy.

You will conduct regular deep-dives into competitor activity, track key performance indicators (KPIs) for our established brands, and help prepare 'Proposition Packs' and presentations for senior stakeholders. You will also play a key role in our governance process, ensuring meetings are organised, actions are tracked, and performance data is accurate and up to date.

Experience that will put you ahead of the curve

• Experience in a commercial, marketing, or analytical role (or a relevant degree/internship).
• Strong proficiency in Google Workspace (Slides, Sheets, Docs) or Microsoft Office.
• Basic understanding of digital metrics (e.g., what is a conversion rate?).
• Work at pace, and deal with a changing workload and media landscape

What's in it for you

The expected range for this role is £26,500 - £30,000.

This is a Hybrid role from our London Office, working three days from the office, two from home

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level P7

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The Trade Marketing team serves as the primary contact for Future's Commercial team and champions and communicates Future's brand to our advertising partners through strategic marketing campaigns and creative story-telling.

As a Designer, you will be responsible for bringing our brand to life and to visually communicate our brand to our advertiser audiences around the world. You will deliver compelling marketing materials that engage our clients and visually set us apart from the competition.

What You'll Do

• Design impactful marketing collaterals to communicate our brand
• Compile and organize digital, print, email, and social assets
• Work with our international commercial partners

Experience That Will Put You Ahead Of The Curve

• 3+ years of experience delivering brand-building collateral - designing marketing materials for revenue-generating teams, or related experience
• Experience of the media and advertising industry or working in-house within an international, multi-brand environment
• Experience creating compelling design for multiple projects, such as digital, social, email, print, and events
• Experience with HTML and designing emails and landing pages
• Excellent working knowledge of Adobe Creative Suite, especially Photoshop, InDesign and Illustrator
• Excellent working knowledge of designing for Google Workspace Suite, and Slides
• A record of working with international teams, across multiple brands and delivering to deadline

What's In It For You

The expected range for this role is $62,000 - $75,000

As well as more great perks, including:

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programs
• Opportunity to purchase shares in Future with our Share Incentive Plan

Who We Are

We're a high-performing team and looking for someone who's comfortable working across time zones, and who can bring new ideas that deliver outstanding brand-building design assets.

Our Future, Our Responsibility: Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a diverse team isn't just good for business. It's the Future.

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You'll be joining the Customer Marketing team within Demand Generation at Logitech for Business (L4B). Our team focuses on elevating customer advocacy, strengthening community engagement, and amplifying the voice of the customer across the entire buyer and customer lifecycle.

As part of the broader Demand Generation organization, Customer Marketing partners closely with Product Marketing, Regional Marketing & Sales, Customer Success, Brand, and Content teams to create high-value customer experiences that drive pipeline, adoption, and long-term loyalty.

We are in an exciting phase of building and scaling global programs—including customer communities, user groups, and a more robust Customer Reference Program. This is a pivotal moment to join us as we shape how Logitech cultivates and activates its customer ecosystem worldwide.

The Role

As a Customer Marketing Intern, you'll play a key role in strengthening how Logitech engages, activates, and celebrates our customers. You'll support and help build foundational programs—including our customer community strategy, the Logitech User Group framework, and enhancements to our Customer Reference Program.

This role offers hands-on ownership of strategic projects, cross-functional exposure, and the opportunity to influence programs that will scale globally. It is an ideal internship for students interested in customer experience, community building, advocacy, and B2B marketing.

Your Contribution

In this role, you will:

• Drive customer community engagement by assisting with programs and events, tracking how customers interact, and helping refine our community strategy.

• Build the foundational framework and toolkit for the Logitech User Group (LUG) program, including guidelines, templates, engagement models, and resources for regional activation.

• Optimize and expand the Customer Reference Program by assessing current processes, identifying opportunities to scale regional adoption, and building improved workflows and playbooks.

• Conduct research, benchmarking, and trend analysis to inform community and advocacy strategies.

• Collaborate with cross-functional partners across Product Marketing, Regional Marketing, Sales, Customer Success, Brand and Content to deepen customer engagement opportunities.

• Support additional customer marketing initiatives and ad hoc projects as needed.

Your Qualifications and Skills

• Highly organized, curious, and motivated to learn.

• Strong communication and writing skills, with the ability to craft clear frameworks and narratives.

• Solution-driven and comfortable structuring ambiguous problems into actionable steps.

• Proficient in Google Workspace and MS Office (especially Slides, Sheets, PowerPoint, and Excel).

• Strong research, analytical, and presentation skills.

• Ability to work independently and collaborate effectively with diverse, global teams.

• Interest in customer experience, community programs, advocacy, or B2B marketing is a plus.

Additional Information

• Ideal for graduate students or graduating seniors pursuing Marketing, Business, Communications, Psychology, Sociology, or related fields.

• Internship duration, location, and start date to align with Logitech’s internship program structure.

This role offers a high-impact capstone opportunity where you will own a strategic project and present final recommendations to team leadership.

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Responsibilities:

• Work in end-to-end hiring processes of candidates.
• Support the coordination of interviews and assessments.
• Maintain the applicant tracking system and compile 201 files from new hires and existing employees.
• Document 201 files from time to time for auditing purposes.
• Collaborate with various TA team members on various recruitment projects.

Requirements:

• Must be enrolled in practicum, internship, or OJT units (minimum of 300 hours).
• Candidate must be a student taking internship/practicum/OJT units in any of the following courses: Business Studies, Mass Communication, or equivalent.
• Must be attentive to detail and a proactive member of the team.
• Proficiency in Google Workspace is required.
• Good communication skills.
• Hybrid setup (must be able to report on-site located in Pasig City ONCE a week).
• Interest in the gaming industry is a plus.

Benefits:

• Internship allowance
• Work From Home/Hybrid setup
• Work equipment provided

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Responsibilities:

• Respond to inquiries from players in Japanese via email or chat
• Create and update documents, such as reports and templates
• Use English skills to translate inquiry content and read documents

Requirements:

• Native-level Japanese and daily conversation-level English skills
• Basic PC skills, including MS Office and Google Workspace
• Experience in customer support is a plus
• Experience in the game industry or BPO industry is a plus

Benefits:

• Employment type: contract
• Social insurance is provided
• Overtime pay is provided
• Transportation fee is provided (up to ¥30,000 per month)
• In-home work allowance is provided
• Health check-ups are provided annually
• Influenza vaccination assistance is provided
• Employee assistant program is provided
• Employee referral program is provided
• Language program (Japanese and English language lessons and certification support) is provided
• Company events (offline events such as cherry blossom viewing, BBQ, and year-end party) are provided

Working hours and days:

• 5 days a week
• 8 hours a day

Selection process:

• Online application
• Online interview
• Language test
• Offer of employment

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Requirements:

• Native-level Japanese language skills and daily conversation-level English skills (TOEIC 600 or equivalent)
• Basic PC skills (MS Office, Google Workspace, email correspondence, etc.)

Preferred qualifications:

• Experience in customer support
• Experience in the game industry or BPO industry

Benefits:

• Employment type: contract employee
• Social insurance coverage
• Overtime allowance
• Transportation allowance (up to ¥30,000 per month, depending on the number of working days)
• Home-based work allowance (according to company regulations)
• Health check-ups (once a year)
• Influenza vaccination assistance
• Employee assistant program
• Employee referral system
• Language program (Japanese/English language lessons, certification support)
• Company events (offline events such as cherry blossom viewing, BBQ, and year-end party)

Working hours and days:

• Shift work including Saturdays and Sundays
• 5-day workweek
• 8 hours of work per day

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You'll play a key role in supporting and managing the sales process from a technical and onboarding perspective within our Sales & Business Development team. Your primary responsibilities will include:

Pre-Sales & Solution Engineering

• Provide technical support throughout the sales cycle, including discovery sessions, product demonstrations, proof of concepts, and trial environments.
• Lead responses to RFPs, RFIs, and RFQs, and deliver compelling technical presentations tailored to customer needs.
• Assist customers with SDK implementations and showcase Helpshift's capabilities through demo applications and custom use cases.

Implementation & Onboarding

• Manage the technical onboarding process end-to-end—from trial setup to go-live—ensuring a seamless and successful customer experience.
• Collaborate with the Adoption and Professional Services teams to design customized workflows and integrations.
• Monitor implementation KPIs to drive early value realization and reduce time-to-productivity for customers.

Customer Success & Enablement

• Maintain high levels of customer satisfaction by managing expectations, addressing technical concerns, and ensuring smooth deployments.
• Act as a product expert in Helpshift's administrative and AI tool suite, including bots and automation features critical to customer support operations.
• Work cross-functionally with Account Management, Operations, and Customer Success to ensure a unified customer journey and maximize retention.

Content & Process Optimization

• Create and maintain internal and external technical documentation, sales enablement materials, and best practices specifically tailored for the Japanese market.
• Identify and implement process improvements in the technical sales cycle that reduce friction and shorten sales timelines.
• Contribute to training programs, knowledge bases, and documentation that enhance internal team efficiency and customer education.

Requirements

• 5+ years of experience in technical sales, product management, implementation, or technical account management roles, preferably in the SaaS, mobile app, or cloud technology space
• Strong understanding of SDKs, APIs, and modern cloud computing platforms
• Demonstrated experience managing the end-to-end onboarding process—from discovery to go-live—with both enterprise and SMB clients
• Bachelor's degree in Computer Science, Information Systems, or a related technical field (or equivalent experience)
• Hands-on implementation experience, with a focus on CRM platforms, user experience (UX) design, and customer-facing applications
• Excellent written and verbal communication skills in both Japanese and English, with the ability to communicate technical concepts to varied audiences
• Comfortable responding to RFPs, RFIs, and RFQs, and delivering client-facing technical presentations
• Experience working in cross-functional teams, collaborating with sales, customer success, and product teams to drive customer outcomes
• Strong documentation and process optimization skills, with the ability to develop best practices and technical sales materials for both internal and external use
• Proficiency in tools such as Google Workspace, Salesforce, Microsoft Outlook, Word, Excel, and PowerPoint
• Willingness to travel within Japan to support client engagements and on-site implementations

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Responsibilities

• Act as front line support for local and/or time zone based employees.
• Serve as the main point of contact for our customers via email, walk ups, and chat support.
• Respond promptly and professionally to customer inquiries and troubleshoot issues related to our products and services.
• Utilize relevant software and databases to effectively diagnose, track and resolve customer issues and address complaints.
• Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue resolution.
• Collaborate with other teams to identify and resolve technical issues.
• Stay up to date with industry trends and provide input on continuous improvement to the Helpdesk and customer service workflows.
• Identify and escalate issues requiring urgent attention to the appropriate parties.
• Ensure SLAs are met and that our internal users are provided with an exceptional user experience.
• Ensure that all IT assets in the local office are managed and maintained to a high standard.
• Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management.
• Collaborate with other senior leaders and stakeholders to build a strong culture of innovation, continuous improvement, and learning across the organisation.

Requirements

• Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
• Strong Active Directory and Google Workspace Knowledge is required.
• Strong knowledge of first and second line support operations.
• Strong knowledge of ServiceNow and industry trends.
• Excellent relationship building skills.
• Ability to work in a matrix management environment.
• Proven work experience in a customer service or Helpdesk role.
• Excellent communication and active listening skills with a customer-first mindset.
• Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively.
• Ability to learn quickly and adapt to new software applications and technologies.
• Excellent problem-solving and conflict resolution skills.
• Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders.

Benefits

• Generous Paid Annual Leave – enjoy the time you need to recharge.
• Family Care Leave – support for your loved ones when it matters most.
• Enhanced Sick Leave – we care about your health and wellbeing.
• Training & Development Opportunities – grow your skills and career with us.
• Flexible Benefits Package – tailor your benefits to suit your lifestyle.
• Employee Assistance Programme (EAP) – confidential support for personal or work-related challenges affecting your wellbeing.
• Comprehensive Medical Insurance, including dental coverage.
• Welcome Pack for New Hires – a great start to your journey with us.

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Key Responsibilities

• Drive end-to-end sales from lead generation to contract closure to achieve quarterly, and annual revenue goals.
• Develop and manage a qualified sales pipeline, balancing studio capacity with deal potential and profitability.
• Create and execute account plans for key clients to increase market share and strengthen long-term partnerships for the Keywords brand.
• Represent Keywords services at trade shows and industry events to expand brand visibility and generate leads for your assigned production team.

Client Relationship Management

• Build and nurture trusted partnerships with top-tier clients, aligning Keywords' solutions with their 3-5 year business goals.
• Collaborate closely with Account Managers/Production to ensure client retention and satisfaction across global territories.
• Lead quarterly business reviews to identify upselling and cross-sell opportunities generated and sent to the right teams within Keywords.
• Work cross-functionally with production teams to ensure quality delivery and client success.

Market Strategy & Collaboration

• Analyze market trends, competitor activity, and client feedback to inform business strategy up to the executive team.
• Partner with Marketing to support targeted campaigns for the Japan market.

Reporting & Forecasting

• Maintain accurate pipeline data and forecast in Pipedrive CRM.
• Report weekly key wins, challenges, and competitive insights with ideas to overcome any obstacles.
• Manage operational expenses within budget and contribute to financial reporting accuracy.

People Management & Strategic Leadership

• Manage, coach, and develop a team of mid-level salespeople and sales operations professionals, fostering a culture of accountability, collaboration, and high performance.
• Conduct regular performance reviews and set clear KPIs for team members.
• Identify and implement professional development opportunities to build future leadership capability within the team.
• Develop scalable and repeatable sales programs in Korea that align with global growth objectives.
• Contribute to overall company strategy and serve as a role model for collaboration, integrity, and innovation.
• Build confidence in the Keywords brand within the Korea market.

Goals

• Achieve and exceed revenue targets across all service lines assigned.
• Build and maintain a robust, high-quality sales pipeline.
• Increase client retention and increase share of revenue within existing accounts.
• Provide clear market insights and strategic input to global leadership.

Requirements

• 10+ years in B2B sales, business development, or account management, ideally in creative services, tech, and game development.
• Proven track record of meeting or exceeding revenue targets.
• Experience managing client relationships and negotiating multi-stakeholder deals.
• Understanding the video game production pipeline is a strong plus.
• Familiarity with CRM tools (Pipedrive, Salesforce) and productivity suites (Google Workspace, MS Office).
• Fluent English: Korean language skills strongly preferred.
• Strong passion for gaming culture and the interactive entertainment industry.
• Willingness to travel up to 50% domestically and internationally.
• Bachelor’s degree or equivalent experience.

Benefits

• Competitive salary and benefits
• Collaborate with industry leaders on AAA titles
• Professional growth opportunities
• Flexible work arrangements
• Fully Remote opportunity
• Additional perks: IT schemes, pensions, healthcare, social events, and more.

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日本市場におけるビジネスディベロップメントマネージャーとして、Keywords Studiosのゲーム開発関連サービスの成長を牽引していただきます。国内主要ゲームデベロッパーとの関係構築を通じて新たなビジネスチャンスを創出し、戦略的な提携や契約の推進を行います。日本のゲーム業界というダイナミックな市場で、クライアントの信頼を得ながら、当社の事業拡大をリードしていただくポジションです。

Key Responsibilities 主な業務内容

Sales Execution & Pipeline Growth ● Drive end-to-end sales from lead generation to contract closure to achieve quarterly, and annual revenue goals. ● Develop and manage a qualified sales pipeline, balancing studio capacity with deal potential and profitability. ● Create and execute account plans for key clients to increase market share and strengthen long-term partnerships for the Keywords brand. ● Represent Keywords services at trade shows and industry events to expand brand visibility and generate leads for your assigned production team.

営業戦略・パイプライン管理

• リード獲得から契約締結までの営業プロセスを一貫して担当し、四半期および年間の売上目標を達成。
• 案件の収益性とスタジオのリソースバランスを考慮しながら、質の高い営業パイプラインを構築・管理。
• 主要クライアントごとのアカウントプランを策定し、シェア拡大と長期的な関係強化を推進。
• 国内外の業界イベントや展示会でKeywordsブランドを代表し、リード獲得および認知拡大を行う。

Client Relationship Management ● Build and nurture trusted partnerships with top-tier clients, aligning Keywords’ solutions with their 3-5 year business goals. ● Collaborate closely with Account Managers/Production to ensure client retention and satisfaction across global territories. ● Lead quarterly business reviews to identify upselling and cross-sell opportunities generated and sent to the right teams within Keywords. ● Work cross-functionally with production teams to ensure quality delivery and client success.

クライアントリレーションシップマネジメント

• トップクラスのクライアントと信頼関係を構築し、Keywordsのソリューションを彼らの中長期的な事業戦略に合わせて提案。
• グローバルのアカウントマネージャーやプロダクションチームと連携し、クライアント満足度と継続的な取引を確保。
• 四半期ごとのビジネスレビューを主導し、アップセル・クロスセルの機会を特定して関連部門へ連携。
• プロダクションチームと連携し、納品品質およびクライアント成功を確実にする。

Market Strategy & Collaboration ● Analyze market trends, competitor activity, and client feedback to inform business strategy up to the executive team. ● Partner with Marketing to support targeted campaigns for the Japan market.

市場戦略・コラボレーション

• 市場動向、競合状況、顧客フィードバックを分析し、経営層への戦略提言を行う。
• マーケティングチームと連携し、日本市場向けのターゲットキャンペーンを企画・実施。

Reporting & Forecasting ● Maintain accurate pipeline data and forecast in Pipedrive CRM. ● Report weekly key wins, challenges, and competitive insights with ideas to overcome any obstacles. ● Manage operational expenses within budget and contribute to financial reporting accuracy.

レポーティング・予測管理

• Pipedrive等のCRMを活用し、営業パイプラインと予測データを正確に管理。
• 主要案件の進捗、課題、競合情報を定期的に報告し、改善提案を実施。
• 予算内での営業経費管理および財務報告の精度向上に貢献。

People Management & Strategic Leadership ● Manage, coach, and develop a team of mid-level salespeople and sales operations professionals, fostering a culture of accountability, collaboration, and high performance. ● Conduct regular performance reviews and set clear KPIs for team members. ● Identify and implement professional development opportunities to build future leadership capability within the team. ● Develop scalable and repeatable sales programs in Japan that align with global growth objectives. ● Contribute to overall company strategy and serve as a role model for collaboration, integrity, and innovation. ● Build confidence in the Keywords brand within the Japan market.

チームマネジメント・リーダーシップ

• 中堅営業担当および営業オペレーション担当のマネジメント・育成を行い、高い成果を出すチーム文化を醸成。
• 定期的なパフォーマンスレビューを実施し、明確なKPIを設定。
• チームメンバーのスキル開発および将来のリーダー育成を支援。
• 日本市場における再現性・拡張性の高い営業プロセスを構築し、グローバルの成長目標に貢献。
• 協調性・誠実さ・イノベーション精神の模範として、組織全体の戦略に寄与。
• Keywordsブランドの信頼性を日本市場で高める。

Goals 目標・KPI

● Achieve and exceed revenue targets across all service lines assigned. ● Build and maintain a robust, high-quality sales pipeline. ● Increase client retention and increase share of revenue within existing accounts. ● Provide clear market insights and strategic input to global leadership.

目標・KPI

• 担当サービスライン全体での売上目標の達成・超過。
• 強固で質の高い営業パイプラインの構築・維持。
• 既存アカウントでの収益拡大および顧客維持率の向上。
• 市場インサイトや戦略的提言をグローバル経営層へ提供。

Requirements 求める人物像

● 10+ years in B2B sales, business development, or account management, ideally in creative services, tech, and game development. ● Proven track record of meeting or exceeding revenue targets. ● Experience managing client relationships and negotiating multi-stakeholder deals. ● Understanding the video game production pipeline is a strong plus. ● Familiarity with CRM tools (Pipedrive, Salesforce) and productivity suites (Google Workspace, MS Office). ● Fluent English: Japanese language skills strongly preferred. ● Strong passion for gaming culture and the interactive entertainment industry. ● Willingness to travel up to 50% domestically and internationally. ● Bachelor’s degree or equivalent experience.

求める人物像

• B2B営業、事業開発、またはアカウントマネジメント経験10年以上（特にクリエイティブサービス、テクノロジー、ゲーム開発業界での経験歓迎）。
• 売上目標の達成実績をお持ちの方。
• マルチステークホルダーとの交渉・関係構築経験。
• ゲーム開発プロセスに関する理解をお持ちの方は尚可。
• CRM（Pipedrive、Salesforceなど）およびオフィスツール（Google Workspace、MS Office）に精通。
• 英語ビジネスレベル、日本語ネイティブレベル。
• ゲームおよびエンターテインメント業界への強い情熱。
• 国内外の出張に柔軟に対応できる方（最大50%程度）。
• 学士号または同等の実務経験を有する方。

Benefits Here are some of the benefits our studios can offer:

• Competitive salary and benefits
• Collaborate with industry leaders on AAA titles
• Professional growth opportunities
• Flexible work arrangements
• Fully Remote opportunity
• Additional perks: IT schemes, pensions, healthcare, social events, and more.

Our Diversity, Equity, Inclusion and Belonging (DEIB) Commitment: Keywords Studios is an Equal Opportunity Employer and considers applicants for all positions without regard to race, ethnicity, religion or belief, sex, age, national origin, marital status, sexual orientation, gender identity, disability or any other characteristic protected by applicable laws. If you require any adjustments during the process please let us know in your application. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We especially welcome applications from candidates of underrepresented groups in the industry.

PERSONAL DATA PROTECTION POLICY By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN Studio: Keywords Studios Location: APAC, Japan Area of Work: Sales Service: Create Employment Type: Full Time Working Pattern: Remote

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role:

The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.

Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.

Responsibilities

End-User Support

• Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
• Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
• Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
• Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
• Handle escalations requiring cross-team coordination
• Participate in an on-call rotation for urgent issues outside business hours
• Provide hands-on support for user technology, AV systems, conference rooms, and printers

Communication & Documentation

• Communicate clearly with users of all technical levels
• Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
• Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves

Operational Improvement

• Help streamline onboarding and other high-volume operations as the company scales
• Contribute to automation efforts
• Maintain and improve device management, identity, and access systems
• Assist with scripting (Bash, Python) to automate repetitive tasks

You may be a good fit if you

• Have 5-7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
• Are an excellent communicator who genuinely enjoys helping people solve problems
• Have strong troubleshooting skills and are methodical, curious, and persistent
• Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
• Have significant experience with Google Workspace administration
• Have experience with Slack administration — workspace management, permissions, and troubleshooting
• Have substantial experience supporting and administering additional SaaS tools
• Understand identity and access fundamentals — SSO, MFA, directory services
• Are familiar with MDM fundamentals and endpoint management concepts
• Have experience with basic scripting (Bash or Python) for automation
• Take ownership of problems and follow through until they're resolved
• Think beyond the immediate fix — you ask 'why did this happen?' and 'how do we prevent it?'
• Are organised enough to manage competing priorities without things falling through the cracks
• Propose solutions when you see a process that doesn't scale
• Are looking to develop deeper technical skills and take on more complex systems administration challenges over time

Strong candidates may also

• Be familiar with zero-trust security concepts and endpoint security tooling
• Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
• Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
• Have experience using AI tools to improve personal or team productivity

Location

This role is based in one of our offices (San Francisco, Seattle or New York). We expect you to be in-office 4 days per week during your first few months, with the opportunity to work remotely up to 2 days per week after that. If you will be based out of the Seattle office we expect you to be in-office 5 days/week.

What Makes This Role Unique

You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.

Deadline to apply:

None. Applications will be reviewed on a rolling basis.

Salary

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$170,000 - $230,000USD

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You will manage complex schedules, support cross-functional initiatives, and help drive operational excellence across the Sales and Marketing organisations.

Executive & Operational Support

Provide high-quality executive support to the CRO and CMO, including complex calendar management, meeting coordination, travel planning, and expense management.

Anticipate needs and proactively flag conflicts, risks, and opportunities related to executive priorities.

Prepare meeting agendas, briefing materials, notes, and follow-ups to ensure meetings are productive and outcomes are clearly tracked.

Project & Process Ownership

Support and manage SKOs and QBRs

Apply Replit's best practices, tools, and workflows to complete projects with high accuracy and reliability.

Identify opportunities to improve processes, documentation, or workflows, and take action in partnership with your manager.

Cross-Functional Collaboration

Act as a strong thought partner to Sales, Marketing, and Partnerships

Work closely with EAs, Chiefs of Staff, and functional leaders to solve problems as they arise.

Seek out diverse perspectives and collaborate with the right stakeholders to move work forward efficiently.

Communication & Facilitation

Offer timely, thoughtful feedback to collaborators and stakeholders.

Represent the CRO and CMO with professionalism, discretion, and strong judgment.

Required Skills & Experience

4+ years of experience as an Executive Assistant or in a similar administrative/operations role supporting senior leaders

Experience planning and executing events end to end

Strong working knowledge of core tools (e.g., Google Workspace, Slack, Notion) and the ability to apply them in workflows

Ability to work on complex tasks and well-defined projects that require analysis and sound judgment

Excellent organisational, communication, and time-management skills.

Preferred Qualifications

Prior experience supporting Go-To-Market organisations

Prior experience supporting two executives simultaneously with overlapping priorities

Comfortable creating and editing slide decks with strong visual hierarchy, clean formatting, and attention to detail; able to apply existing brand or design guidelines effectively

Full-Time Employee Benefits Include:

Competitive Salary & Equity

401(k) Program with a 4% match

Health, Dental, Vision and Life Insurance

Short Term and Long Term Disability

Paid Parental, Medical, Caregiver Leave

Commuter Benefits

Monthly Wellness Stipend

Autonomous Work Environment

In Office Set-Up Reimbursement

Flexible Time Off (FTO) + Holidays

Quarterly Team Gatherings

In Office Amenities

Want to learn more about what we are up to?

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Interviewing + Culture at Replit

Operating Principles

Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Compensation Range: $110K - $130K

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The technician documents and triages incidents through an ITSM platform, escalates complex issues when necessary, supports basic networking and AV systems, and contributes to maintaining a secure, standardized, and scalable endpoint environment.

Responsibilities

• Provide first-line (Tier 1) onsite technical support for end users in a primarily Apple macOS environment
• Troubleshoot and resolve hardware, software, and peripheral issues for MacBooks
• Assist end users with configuration and troubleshooting core collaboration tools such as Google Workspace (Gmail, Drive, Calendar, Meet)
• Perform new hire onboarding and offboarding, including system provisioning, asset assignment, access setup, and equipment recovery
• Configure, deploy and maintain end user technology including monitors, keyboards and network connectivity
• Service and maintain conference rooms to ensure AV systems, displays, microphones, cameras, and conferencing platforms are operational
• Restock and manage IT consumables (cables, adapters, peripherals) and maintain accurate inventory of IT assets
• Document service requests, incidents and resolutions in the IT ticketing platform
• Contribute to documentation, knowledge base articles, and process improvement initiatives
• Escalate complex technical issues to Tier 2 IT support or internal teams as appropriate
• Assist with endpoint management tasks (patching, updates, security enforcement) using MDM solutions

Requirements

• 1+ years of experience of IT support experience
• Strong working knowledge of Apple macOS troubleshooting, hardware diagnostics, and system configuration in an enterprise environment
• Experience supporting Google Workspace administration and end-user troubleshooting
• Familiarity with endpoint management/MDM platforms (Kandji preferred)
• Understanding of identity and access management concepts such as MFA and SSO
• Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting)
• Experience supporting video conferencing and AV systems (Google Meet preferred)
• Familiarity with IT ticketing systems
• Strong organisational skills and ability to manage multiple concurrent requests
• Excellent verbal and written communication skills with a customer-first mindset
• Ability to lift and move IT equipment up to 40 lbs
• Willingness to work onsite at least four days per week

Benefits

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

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We are seeking an IT Systems Administrator to be the primary owner and escalation point for Replit's enterprise collaboration platforms. The successful candidate will be responsible for advanced administration, secure configuration, licensing strategy, feature evaluation and implementation, and complex troubleshooting of platforms such as Google Workspace and Slack.

What You'll Do

• Own and administer SaaS collaboration platforms include Google Workspace, Slack, message hygiene, IT ticketing, digital signing and knowledge management

• Serve as the primary escalation point for advanced administration, configuration and troubleshooting of collaboration platforms

• Act as the subject matter expert (SME) and platform owner for assigned systems, responsible for architecture decisions, configuration standards, lifecycle management and long-term roadmap alignment

• Own licensing strategy across administered platforms, ensuring appropriate license assignment, cost optimization, feature alignment, renewal management and utilization reporting

• Evaluate, test, and implement new features and platform capabilities in alignment with security, compliance and business requirements

• Troubleshoot and resolve complex platform issues, including availability disruptions, integration failures, permission misconfigurations and automation breakdowns

• Partner with Security Operations (SecOps) to investigate and remediate platform-related security incidents and policy violations

• Participate in internal and external audits, ensuring systems meet SOC 2 and ISO 27001 compliance requirements, prepare audit evidence and support control walkthroughs

• Develop documentation, standards, and operational runbooks for Tier 1/Tier 2 support teams

• Conduct POC/POV collaboration platforms to address business requirements

Required Skills & Experience

• 6+ years of experience administering enterprise SaaS collaboration platforms in a cloud-first environment (Google Workspace, Slack, Notion)

• Deep expertise administering Google Workspace Enterprise (security controls, lifecycle management, DLP, Vault, Drive permissions, shared resources)

• Strong experience administering Slack Enterprise, including governance of apps, data retention policies, enterprise security settings, and Slack Connect

• Experience administering an ITSM or ticketing platform including workflow configuration and reporting

• Experience administering Notion or similar knowledge management platforms

• Demonstrated experience managing SaaS licensing models, renewals, utilization tracking, and cost optimization

• Experience collaborating with SecOps on incident response and security investigations

• Working knowledge of SOC 2 and ISO 27001 control frameworks and audit readiness processes

• Strong analytical troubleshooting skills with the ability to diagnose complex cross-system issues

Bonus Qualifications

• Active Replit user and passionate about making software creation more accessible

• Experience administering Microsoft Office 365 and Zoom

• Understanding of conferencing and webinar platforms

• Exposure to AI enabled tools such as notetakers and personal assistants

• Been part of a rapid growth SaaS startup

Full-Time Employee Benefits Include

• Competitive Salary & Equity

• 401(k) Program with a 4% match

• Health, Dental, Vision and Life Insurance

• Short Term and Long Term Disability

• Paid Parental, Medical, Caregiver Leave

• Commuter Benefits

• Monthly Wellness Stipend

• Autonomous Work Environment

• In Office Set-Up Reimbursement

• Flexible Time Off (FTO) + Holidays

• Quarterly Team Gatherings

• In Office Amenities

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Location

Seattle

Employment Type

Full time

Location Type

On-site

Department

IT

Compensation

• $52.88 per hour • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.

About the Role

As a Frontline IT Support Specialist, you’ll be the first point of contact in our helpdesk for hardware, software, and network issues. You’ll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone.

This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available.

In this role, you will:

• Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.

• Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings.

• Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents.

You might thrive in this role if you:

• Bring strong technical expertise in macOS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.

• Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.

• Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.

• Show precision and attention to detail in your work, consistently delivering high-quality results.

• Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco

Employment Type

Full time

Location Type

On-site

Department

Executive Operations

Compensation

• $62.98 – $69.71 per hour • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Legal Team

Legal partners across OpenAI to enable the responsible development, deployment, and governance of advanced AI systems. The team operates at the intersection of technology, regulation, commercial strategy, and enterprise risk—ensuring the company can move quickly while maintaining rigor, integrity, and sound judgment at global scale.

Legal spans regulatory and policy matters, commercial and corporate transactions, product and research counseling, litigation, compliance, and broader enterprise risk management. The org serves as a strategic advisor to leadership and a close partner to Product, Research, Global Affairs, Finance, Security, and other cross-functional teams. We anticipate regulatory and litigation trends, structure complex commercial arrangements, advise on novel product launches, and build scalable legal infrastructure as AI adoption accelerates worldwide.

Our leadership team reflects OpenAI’s culture and core values and is deeply mission-driven, pragmatic, and collaborative. We value clear thinking, sound judgment, and a high bar for execution, and we foster an environment grounded in trust, open communication, and shared ownership.

About the Role

The Administrative Business Partner will serve as a high-trust, strategic partner to senior Legal leaders, owning complex scheduling, driving operational cadence, and strengthening team workflows. This role requires strong judgment, independent execution, and the ability to anticipate needs in a fast-moving, high-stakes environment. The ideal candidate operates comfortably amid ambiguity and shifting priorities, brings structure to evolving workstreams, and helps scale executive and team operations in support of OpenAI’s mission to ensure AGI benefits humanity.

This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build strong relationships across Legal and cross-functional partners, becoming a trusted partner to senior leaders and enabling smooth coordination on high-stakes work.

• Communicate clearly and efficiently, tailoring messages for audiences from internal executives to external counsel.

• Own high-volume calendars and priorities for multiple leaders, making smart tradeoffs and adapting quickly as priorities shift.

• Operate with discretion and independence, improving workflows, surfacing risks early, and handling sensitive and privileged information appropriately.

You might thrive in this role if you have / are:

• 3+ years in an EA/ABP or similar role, ideally in a fast-paced, high-growth environment.

• Experience supporting multiple senior leaders with complex, cross-functional portfolios.

• Comfort working across Legal’s core areas: (1) AI policy, antitrust and international, (2) commercial and legal ops, and (3) product and research.

• Strong calendar management for high-stakes internal/external meetings (executives, outside counsel, vendors, partners).

• Strong execution and attention to detail: lightweight tracking systems, follow-through, and accurate output.

• Excellent communication, sound judgment, and high discretion (including privileged matters).

• Independent, collaborative, tool-fluent (Slack + Google Workspace), and steady in ambiguity.

• Genuine interest in the responsible development and deployment of AI

• Comfortable working in a rapidly evolving, often ambiguous environment, and able to maintain clarity, momentum, and calm amid change

About OpenAI

OpenAI

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Head of Operations, Corporate Security

Location

San Francisco

Employment Type

Full time

Department

Corporate Security

Compensation

• $295K – $327K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Corporate Security team is responsible for the security and protection of all OpenAI employees and executives. We are committed to creating and maintaining a secure environment that allows our team members to focus on their work without fear of harm or disruption.

About the Role

As Director of Operations, Corporate Security — San Francisco, you will lead physical security operations at OpenAI’s headquarters and across the Bay Area footprint. This is the senior operational security leader for SF and a critical partner to Corporate Security leadership.

You will own day-to-day security execution at HQ, including guard force oversight, Global Security Operations Center performance, access control standards, and incident response. You will design systems that scale, build strong cross-functional partnerships, and ensure OpenAI employees can work in a secure, welcoming environment.

This role reports directly to the VP of Corporate Security and requires strong judgment, executive presence, and the ability to operate effectively in ambiguity while maintaining a high bar for operational excellence.

In this role, you will:

• Own day to day physical security operations for OpenAI San Francisco and the Bay Area footprint, including guard force oversight, access control, and site hardening.

• Lead the SF Global Security Operations Center and incident response playbooks to ensure rapid, measured action during incidents.

• Manage vendor relationships, contracts, and budgets for uniformed services and security technology, and hold vendors to measurable SLAs.

• Build and maintain access control and visitor management policies that protect people while supporting a welcoming workplace.

• Coordinate protective intelligence and law enforcement engagement for SF leadership and critical events.

• Design and run emergency preparedness, crisis response, and continuity planning for SF sites.

• Mentor and develop security operations staff and lines of work to create reliable, repeatable systems.

• Serve as the primary SF security partner to Workplace, Real Estate, Executive Protection, Legal, and People teams.

• Represent SF CorpSec to senior leadership and the broader company, advising on risk and operational trade offs with clarity and empathy.

You may be a fit for this role if you have:

• 15+ years of progressive security leadership experience across corporate, public sector, military, or similarly complex environments, including oversight of large, multi-site operations. Law enforcement experience is a plus.

• Proven experience leading physical security programs at a large HQ or multi office campus, including guard force and access control.

• Track record of building scalable systems and playbooks from ambiguous starting points.

• Experience leveraging technology to drive automation and scale, with experience designing and implementing enterprise access control, CCTV, visitor management, and AI-enabled security platforms, while utilizing internal tools and data systems to improve operational efficiency and visibility.

• Strong vendor and contract management skills with experience driving measurable service delivery.

• Experience working with executive stakeholders and external partners, including law enforcement and local authorities.

• Excellent written and verbal communication, with the ability to translate operational trade offs for senior leaders.

• Comfort operating in ambiguity and making decisions under time pressure while prioritizing employee care and legal compliance.

• Familiarity with Google Workspace, emergency notification systems, and travel or risk intelligence platforms is helpful.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

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