Key responsibilities include:

• Serving as the dedicated IT point of contact for Databricks C-suite and executive assistants, ensuring rapid and accurate resolution of technical issues.
• Leading executive support with a proactive mindset: anticipating needs, identifying trends, and creating solutions before problems arise.
• Taking ownership of high-priority escalations from Tier 1 helpdesk teams and driving them to resolution while also providing hands-on support for devices, A/V setups, meetings, events, and onsite conference rooms.
• Documenting best practices and solutions in our Confluence knowledge base to enable knowledge sharing and continuous improvement.
• Partnering with IT specialists and IT engineering teams to deploy tools and services that enhance executive productivity and collaboration.

Requirements include:

• 5+ years of experience in IT support, with at least 2+ years directly supporting executive leadership (C-level or VP+) in a fast-paced or high-growth environment.
• Proven Executive Support Experience: demonstrated experience providing dedicated, "white-glove" IT support to C-level executives and their direct staff, with a focus on resolving issues quickly and calmly in high-pressure, high-visibility situations.
• Advanced Okta Administration: deep experience in Identity and Access Management (IAM) beyond basic helpdesk tasks (e.g., password/MFA resets).
• Experienced Endpoint & OS Management: expertise in supporting and troubleshooting mixed-OS environments (macOS, Windows, iOS, Android).
• In-Depth Google Workspace Administration: strong administrative skills within Google Workspace, including performing email log searches, managing security policies, and building/maintaining quarantine rules and moderation groups.

Pay Range Transparency: Databricks is committed to fair and equitable compensation practices. The pay range for this role is $120,800-$166,100 USD.

XML job scraping automation by YubHub

The Enterprise SaaS team owns the collaboration and productivity platforms every person at Anthropic touches every day , Google Workspace, Slack, and the surrounding ecosystem of enterprise tools. We're responsible for tenant-wide architecture, API-level integration, and the governance that keeps these platforms secure and scalable as the company doubles and doubles again.

You'll make the architecture decisions that shape how thousands of people work: data governance for collaboration content, the application side of SSO and SCIM provisioning, and the integrations that fill gaps the vendors left open. You'll write Python against SaaS APIs where the admin console stops, and you'll be the final escalation tier when the vendor docs stop helping. The scope is the full collaboration stack , cloud infrastructure and endpoints live with separate teams, so this role goes deep rather than wide.

If you've hit the ceiling of what the admin console can do and started solving problems in code, this is that job. You'll partner closely with IT Operations, Security, and the IAM team on the identity and access layer everything else depends on. This role is high-autonomy: you'll define tenant architecture, write the integrations, and represent the SaaS platform across IT. Your work will directly shape how we scale to AI Safety Level 4 and beyond.

Responsibilities

• Own tenant-wide architecture for Google Workspace, Slack, and core collaboration platforms

• Design compartmentalization and data-governance models that scale with the company

• Build integrations and automation against SaaS APIs to automate provisioning and catch drift

• Configure the application side of SSO connections and SCIM attribute mappings

• Serve as the final escalation tier for platform issues Support can't resolve

• Lead vendor relationships , roadmap influence, escalation paths, engineering-level dialogue

• Partner with Corporate Security on SaaS hardening, third-party app governance, and compliance controls

• Own platform configuration as code , auditable, repeatable, and version-controlled

You may be a good fit if you

• Have 8+ years building secure IT systems in complex environments

• Excel at solving ambiguous problems with multiple stakeholders

• Communicate technical concepts clearly to any audience

• View IT Engineering as requiring product engineering rigor

• Successfully deliver complex projects from conception to production

• Write clear documentation as a natural part of your workflow

• Have deep, hands-on experience with enterprise administration of Google Workspace and Slack

• Have built integrations against SaaS APIs, not just configured through consoles

• Have been the final escalation tier

Strong candidates may also

• Have transformed traditional IT operations into engineering-driven organisations

• Have built strong partnerships with Security and Engineering teams

• Practice modern development methods (code reviews, testing, CI/CD)

• Work effectively in distributed teams

• Have experience with Infrastructure as Code approaches to SaaS configuration

• Have designed data governance or access controls for collaboration platforms

• Have experience with SCIM provisioning and SSO federation from the application side

• Have participated in M&A initiatives and led post-acquisition tenant consolidation , merging collaboration platforms, reconciling identity, migrating data

Technical Skills

Deep, hands-on experience with:

• Programming against SaaS APIs and SaaS API integrations

• Google Workspace administration

• Slack administration and APIs

• Identity protocols (SAML, OAuth, OIDC, SCIM)

• Enterprise collaboration platform architecture

• Security and compliance frameworks

Salary

The annual compensation range for this role is $275,000-$325,000 USD.

XML job scraping automation by YubHub

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

About The Role

The Enterprise SaaS team owns the collaboration and productivity platforms every person at Anthropic touches every day , Google Workspace, Slack, and the surrounding ecosystem of enterprise tools. We're responsible for tenant-wide architecture, API-level integration, and the governance that keeps these platforms secure and scalable as the company doubles and doubles again.

You'll make the architecture decisions that shape how thousands of people work: data governance for collaboration content, the application side of SSO and SCIM provisioning, and the integrations that fill gaps the vendors left open. You'll write Python against SaaS APIs where the admin console stops, and you'll be the final escalation tier when the vendor docs stop helping. The scope is the full collaboration stack , cloud infrastructure and endpoints live with separate teams, so this role goes deep rather than wide.

If you've hit the ceiling of what the admin console can do and started solving problems in code, this is that job. You'll partner closely with IT Operations, Security, and the IAM team on the identity and access layer everything else depends on. This role is high-autonomy: you'll define tenant architecture, write the integrations, and represent the SaaS platform across IT. Your work will directly shape how we scale to AI Safety Level 4 and beyond.

Responsibilities

• Own tenant-wide architecture for Google Workspace, Slack, and core collaboration platforms

• Design compartmentalization and data-governance models that scale with the company

• Build integrations and automation against SaaS APIs to automate provisioning and catch drift

• Configure the application side of SSO connections and SCIM attribute mappings

• Serve as the final escalation tier for platform issues Support can't resolve

• Lead vendor relationships , roadmap influence, escalation paths, engineering-level dialogue

• Partner with Corporate Security on SaaS hardening, third-party app governance, and compliance controls

• Own platform configuration as code , auditable, repeatable, and version-controlled

You may be a good fit if you

• Have 8+ years building secure IT systems in complex environments

• Excel at solving ambiguous problems with multiple stakeholders

• Communicate technical concepts clearly to any audience

• View IT Engineering as requiring product engineering rigor

• Successfully deliver complex projects from conception to production

• Write clear documentation as a natural part of your workflow

• Have deep, hands-on experience with enterprise administration of Google Workspace and Slack

• Have built integrations against SaaS APIs, not just configured through consoles

• Have been the final escalation tier

Strong candidates may also

• Have transformed traditional IT operations into engineering-driven organizations

• Have built strong partnerships with Security and Engineering teams

• Practice modern development methods (code reviews, testing, CI/CD)

• Work effectively in distributed teams

• Have experience with Infrastructure as Code approaches to SaaS configuration

• Have designed data governance or access controls for collaboration platforms

• Have experience with SCIM provisioning and SSO federation from the application side

• Have participated in M&A initiatives and led post-acquisition tenant consolidation , merging collaboration platforms, reconciling identity, migrating data

Technical Skills

Deep, hands-on experience with:

• Programming against SaaS APIs and SaaS API integrations

• Google Workspace administration

• Slack administration and APIs

• Identity protocols (SAML, OAuth, OIDC, SCIM)

• Enterprise collaboration platform architecture

• Security and compliance frameworks

Salary

The annual compensation range for this role is $275,000-$325,000 USD.

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

XML job scraping automation by YubHub

Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and is public on Nasdaq Stockholm Main Market: YUBICO.

We are a global company with a strong company culture and employees located in over 14 countries. Yubico’s headquarters are based in Stockholm, Sweden and Santa Clara, CA.

Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organisations helping at-risk individuals through our philanthropic initiative, Secure it Forward.

We are looking for a talented individual to join the IT team to help with the growing needs in our Singapore office. As our first on-site IT team member, you'll be responsible for providing comprehensive IT support, managing endpoints, and administering systems.

About you:

• You are a systematic troubleshooter
• You like to work collaboratively and have fun
• You are customer service-oriented
• You conduct yourself with the utmost integrity and are security-minded

Tasks & Responsibilities:

• Build and configure endpoints and peripheral devices (such as printers, scanners, mobile devices) related to desktop infrastructure
• Facilitate IT onboarding and offboarding tasks
• Manage IT assets, vendors, and procurement
• Install, configure and maintain devices, providing regular maintenance to ensure optimal functionality
• Provide global remote support, supporting a “follow the sun” Service Desk operations
• Identify, log, troubleshoot, and resolve technical problems both locally and remotely
• Create and provide end-user training and documentation
• Create and update knowledge base articles and internal documentation.
• Collaborate with teams across multiple time zones
• Manage office networking
• Some domestic and international travel may be required

Basic Qualifications:

• 5+ years experience providing end user support to in-office employees as well as remote workers around the world
• Experience with Okta (or other identity provider) and Google Workspace administration
• Highly skilled in the Windows and macOS endpoint configuration and support
• Endpoint hardening and configuration management experience
• Conference and Audio Visual support experience
• System administration of endpoint systems and cloud-based applications (SaaS)
• Office networking
• Organized in nature, with great documentation and communication skills

Bonus Qualifications:

• Familiarity with Atlassian products Jira Software, Jira Service Desk, or Confluence administration
• Familiarity with Physical Security & Office Access Management systems

Additional Information

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law.

XML job scraping automation by YubHub

KoBold's IT function supports a globally distributed team of ~280 geoscientists, data scientists, and engineers working across North America, Zambia, the DRC, and field exploration sites around the world. As we scale, our IT needs are evolving rapidly,from reactive, break/fix helpdesk support toward proactive, automated IT operations that work seamlessly across geographies, including remote field sites with limited connectivity.

In this role, you will own the full operational scope of Global IT. That means endpoint management, software procurement and renewals, identity and access administration, license optimization, vendor management, employee onboarding and offboarding, hardware lifecycle management, and IT training. You’ll lead a team of IT support staff, set technical direction, manage the annual software budget, and be the person who makes sure nothing falls through the cracks,renewals don’t expire, new hires have everything they need on day one, and the fleet is healthy and compliant.

Responsibilities

Endpoint Management & Fleet Operations

• Own the Global IT roadmap, setting technical direction for endpoint management, fleet automation, and IT operations across all KoBold offices and field sites in 10+ countries
• Design and implement zero-touch provisioning and automated reimaging workflows for macOS (Jamf) and Windows (Intune) endpoints
• Build endpoint monitoring, alerting, and fleet health dashboards to shift IT from reactive to proactive support
• Drive device lifecycle management including EoL/EoS tracking, hardware refresh planning, and inventory management across Jamf, Intune, CrowdStrike, and related tooling
• Create self-service application deployment and access workflows to reduce helpdesk volume and empower employees
• Apply DevOps principles to IT operations: configuration-as-code (e.g. managing Intune policies via Terraform), infrastructure automation, version-controlled policies, and repeatable processes
• Own internet reliability and network performance at all global remote KoBold sites

Software Procurement, Licensing & Vendor Management

• Manage the full software procurement lifecycle: new purchases, renewals, expansions, and cancellations, ensuring user access is never disrupted by lapsed licenses or last-minute renewals
• Own and drive execution of the annual software budget, including process improvements year-over-year and proactive renewal pipeline visibility for legal and finance
• Optimize license utilization across the SaaS portfolio,track usage, right-size seat counts, consolidate redundant tools, and negotiate pricing with vendors
• Coordinate with legal on contract review, working within the existing procurement process to move quickly on low-risk purchases while ensuring appropriate review for larger spend
• Onboard new SaaS applications with proper Okta integration (SSO, SCIM) before launch, and manage decommissioning of deprecated tools

Identity, Access & Employee Lifecycle

• Own Okta administration including SSO integrations, SCIM provisioning, group management, access request workflows, and lifecycle automation
• Manage Google Workspace administration, including license management, security settings, and break-glass super-admin governance
• Build automation for minimal-touch employee onboarding and offboarding,ensuring new hires are fully provisioned on day one and departing employees are cleanly deprovisioned
• Support AI tooling rollout (Claude Desktop, Claude Code, and related tools) across the endpoint fleet, including deployment, configuration, and employee training

Team Leadership & Training

• Supervise and mentor IT support staff, providing technical coaching, priority-setting, performance management, and career development
• Develop and maintain IT training programs for new hires and ongoing employee enablement, including documentation, video walkthroughs, and live onboarding sessions
• Provide helpdesk backup on high-volume days, modeling the standard of responsiveness and quality you expect from the team

Cross-Functional Collaboration

• Learn about mineral exploration by working closely with exploration teams, including time in the field in remote operations
• Collaborate with infrastructure engineering and security teams on cross-cutting initiatives including observability, access controls, endpoint security posture, and incident response
• Partner across the company to contribute to specification, vendor selection, and change management on new software requests
• Partner with finance on budget tracking, invoice approvals, and AFE submissions for software spend
• Work with legal to streamline the contract review pipeline, maintain lead times on renewals, and advocate for tiered review processes that match risk to effort
• Coordinate digitization efforts across the globe, ensuring consistent standards and tooling for converting physical records to digital archives at field and office sites

Qualifications

• 5+ years of experience in IT engineering, IT management, or a similar role combining hands-on technical depth with operational ownership
• Strong experience with MDM platforms, particularly Jamf (macOS) and Microsoft Intune (Windows), including policy configuration, automated enrollment, compliance enforcement

XML job scraping automation by YubHub

This is a hands-on role with real ownership, and plenty of room to grow. As an IT Specialist, you'll manage onboarding and offboarding workflows, serve as the first point of contact for IT support requests, maintain device inventory, administer SaaS tools, and support IT security initiatives.

You'll work closely with Finance and HR on procurement, software renewals, and budget tracking for IT spend. You'll also identify gaps in our tooling or workflows and propose practical improvements.

We're looking for someone with 3–5 years of experience in IT support, systems administration, or a similar role. You should have a solid working knowledge of macOS and Windows environments, as well as hands-on experience with Google Workspace administration.

You'll be comfortable working independently in a remote-first, async environment and have strong troubleshooting instincts. You'll also have clear written communication skills and be able to document your work for a non-technical audience.

Experience at a fast-growing startup or fintech company is a plus, but not required.

XML job scraping automation by YubHub

The technician documents and triages incidents through an ITSM platform, escalates complex issues when necessary, supports basic networking and AV systems, and contributes to maintaining a secure, standardized, and scalable endpoint environment.

Responsibilities

• Provide first-line (Tier 1) onsite technical support for end users in a primarily Apple macOS environment
• Troubleshoot and resolve hardware, software, and peripheral issues for MacBooks
• Assist end users with configuration and troubleshooting core collaboration tools such as Google Workspace (Gmail, Drive, Calendar, Meet)
• Perform new hire onboarding and offboarding, including system provisioning, asset assignment, access setup, and equipment recovery
• Configure, deploy and maintain end user technology including monitors, keyboards and network connectivity
• Service and maintain conference rooms to ensure AV systems, displays, microphones, cameras, and conferencing platforms are operational
• Restock and manage IT consumables (cables, adapters, peripherals) and maintain accurate inventory of IT assets
• Document service requests, incidents and resolutions in the IT ticketing platform
• Contribute to documentation, knowledge base articles, and process improvement initiatives
• Escalate complex technical issues to Tier 2 IT support or internal teams as appropriate
• Assist with endpoint management tasks (patching, updates, security enforcement) using MDM solutions

Requirements

• 1+ years of experience of IT support experience
• Strong working knowledge of Apple macOS troubleshooting, hardware diagnostics, and system configuration in an enterprise environment
• Experience supporting Google Workspace administration and end-user troubleshooting
• Familiarity with endpoint management/MDM platforms (Kandji preferred)
• Understanding of identity and access management concepts such as MFA and SSO
• Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting)
• Experience supporting video conferencing and AV systems (Google Meet preferred)
• Familiarity with IT ticketing systems
• Strong organisational skills and ability to manage multiple concurrent requests
• Excellent verbal and written communication skills with a customer-first mindset
• Ability to lift and move IT equipment up to 40 lbs
• Willingness to work onsite at least four days per week

Benefits

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

XML job scraping automation by YubHub