Technical Leadership & Strategy:

• Lead the design, implementation, and optimization of enterprise endpoint management solutions across Windows, macOS, Linux, and mobile platforms.
• Architect and maintain virtual desktop infrastructure (VDI) solutions using AWS WorkSpaces, Dell Wyse ThinOS, Azure Virtual Desktop, Citrix, or similar technologies.
• Define and drive endpoint strategy aligned with business goals, security requirements, and operational excellence.
• Establish authoritative standards for endpoint configurations, security baselines, and compliance frameworks.
• Evaluate and recommend new technologies, tools, and practices to improve endpoint management capabilities.
• Partner with Security, Infrastructure, Network, and Application teams to ensure cohesive endpoint architecture.

Automation & Infrastructure as Code:

• Design and implement comprehensive automation frameworks for endpoint provisioning, configuration, and lifecycle management.
• Develop advanced automation scripts and tools using PowerShell, Python, Bash, and Go.
• Build Infrastructure as Code solutions using Ansible, Terraform, Salt, Puppet, or Chef for endpoint management at scale.
• Create CI/CD pipelines for endpoint configuration deployment and testing.
• Develop self-service automation capabilities for common endpoint tasks.
• Optimize and automate patch management, software distribution, and OS deployment workflows.

Virtual Desktop Technologies:

• Architect, deploy, and maintain virtual desktop environments for enterprise and manufacturing use cases.
• Design session host configurations, golden images, and application delivery strategies.
• Optimize VDI performance, user experience, and resource utilization.
• Implement virtual desktop solutions for specialized use cases including factory floor, engineering workstations, and secure environments.
• Integrate virtual desktop infrastructure with endpoint management platforms and identity systems.
• Troubleshoot complex VDI issues and performance bottlenecks.

Operational Excellence:

• Provide expert-level support for complex endpoint and VDI incidents.
• Lead major incident response and root cause analysis for endpoint-related outages.
• Monitor, analyze, and optimize endpoint infrastructure performance and reliability.
• Develop comprehensive documentation including architecture diagrams, runbooks, and standards.
• Conduct capacity planning and performance tuning for endpoint and VDI systems.

Required Qualifications:

• 6+ years of professional experience as an Endpoint Engineer, Client Platform Engineer, Systems Engineer, VDI Engineer, or similar role with increasing technical responsibility.
• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Deep expertise with endpoint management platforms (Intune, SCCM, FleetDM, Workspace ONE, Jamf Pro, IGEL).
• Proven experience architecting and managing virtual desktop infrastructure (AWS WorkSpaces, Azure Virtual Desktop, Citrix Virtual Apps and Desktops, VMware Horizon, or similar).
• Strong automation and scripting skills with demonstrated proficiency in PowerShell, Python, and Bash.
• Hands-on experience with Infrastructure as Code and configuration management tools (Ansible, Terraform, Salt, Puppet, Chef).
• Expert knowledge of Windows, macOS, and Linux operating systems at an enterprise scale.
• Deep understanding of endpoint security hardening, compliance frameworks, and vulnerability management.
• Strong experience with Active Directory, Entra ID (Azure AD), Okta, and hybrid identity architectures.
• Expertise in networking concepts including TCP/IP, DNS, DHCP, VPN, load balancing, and traffic optimization for virtual desktops.
• Experience with deployment technologies (PXE, KACE, MAAS, FOG, Tinkerbell, iPXE) and imaging solutions.
• Proven ability to design and implement solutions that scale across thousands of endpoints.
• Strong architectural thinking and ability to translate business requirements into technical solutions.
• Excellent communication and collaboration skills with ability to influence across technical and non-technical stakeholders.
• Eligible to obtain and maintain a U.S. TS clearance.

Preferred Qualifications:

• Experience with containerization technologies (Docker, Kubernetes) for application delivery.
• Hands-on experience with cloud-native endpoint management and modern workplace solutions.
• Experience in manufacturing, industrial, or OT (operational technology) environments.
• Deep knowledge of application virtualization and packaging (App-V, MSIX, ThinApp).
• Experience implementing zero trust architecture principles for endpoints.
• Experience with Git, GitHub/GitLab, and version control workflows for automation code.
• Understanding of API development and integration for endpoint management automation.
• Experience with multi-cloud or hybrid cloud endpoint strategies.

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