Enterprise Renewals Manager EMEA · Airtable

Fri, 24 Apr 2026 11:57:12 GMT
Sales

Airtable · London, United Kingdom · £Competitive base + variable (70/30 split) and RSU (Restricted stock unit) package · hybrid

We're looking for an Enterprise Renewals Manager EMEA to join our team in London. As a key member of our sales team, you will be responsible for driving and leading the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships.

Your primary objective will be to pitch the vision of Airtable, implement creative solutions and negotiation tactics that mitigate churn, and identify new and strategic opportunities at renewal time that drive expansion. You will collaborate with multiple internal stakeholders (Account Executives, Customer Success Managers, Deal Desk, etc.) to help ensure that our customers realise value, and are set up for long-term success with Airtable.

Key responsibilities include:

Owning, driving, and leading the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships.

Being a primary stakeholder (along with XFN partners) in building the foundational processes and playbooks for this new role.

Actively engaging with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments.

Maintaining and reporting an accurate rolling 90-day forecast of renewals in your territory.

Negotiating and executing renewal contracts (in partnership with legal) that align to customer goals.

Discovering and identifying upsell/cross-sell opportunities upon contract renewal to maximise customer growth.

Requirements include:

5+ years of quota-carrying Post-Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organisation.

Solid understanding of Enterprise SaaS applications and collaboration technology.

Consistent track record of achieving personal and team goals.

Negotiation skills and demonstrated capability closing large, complex contracts.

Collaboration skills and successful experiences working with internal XFN partners (Rev Ops, Biz Tech) as well as customer-facing counterparts (Sales & Success).

Ability and eagerness to grow business in a strategic manner, i.e. creating new processes and initiatives.

Approaches work with empathy and a growth mindset - you are a self-motivated and proactive team player.

History of thriving in ambiguity and fast-evolving environments.

Language skills: while not a requirement, we'd be thrilled to add more bilingual candidates with German language skills to the team.

What we offer:

£Competitive base + variable (70/30 split) and RSU (Restricted stock unit) package.

Hybrid London 2- 3 days a week in our fantastic EMEA HQ @ Borough Yards, London.

In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%).

Competitive pension scheme, life insurance, paid leave and sick leave.

Complimentary mental health support via Modern Health.

Family planning support via Carrot (fertility, adoption, and surrogacy).

Flexible and generous time off and sick time benefits.

Transportation & Commuter Benefits.

Monthly 'Lifestyle Wallet' to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.

Supplemental reimbursement for Gender Affirmation procedures and services.

Legal services - access to online tools to legal forms.

At Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people. We take great pride in holding everyone accountable for treating each other with dignity and respect.

Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you.