Your primary responsibilities will include:

• Working with the Professional Services team to utilize Databricks delivery partners and accelerate customer project outcomes
• Building and developing Professional Services relationships with Global System Integrators (GSIs), Regional System Integrators (RSIs), and the regional Partner team to support bi-directional pipeline review and bi-directional engagements (subcontracting and advisory) for company priorities
• Building an RFP process to support Partner Selection for large, complex, multi-year, multi-phase migration deals
• Creating templates and scorecards to supplement partner selection with a data-driven approach
• Spearheading and leading efforts to incubate and ramp new partners with Gen AI capabilities
• Driving MBRs and QBRs with priority partners, and developing long-term roadmaps for PS Partner delivery priorities
• Developing scorecards and feedback loops to segment partners by focus areas, regions, and company priorities
• Driving delivery governance to ensure partner quality and delivery on Services-led and partner-supported implementations
• Supporting global programs to measure partner quality such as CSAT, Partner Survey, and program governance
• Leading programs that align with our PS & Partner strategy for Assurance and advisory services
• Working with our cross-functional channel teams to enable GSIs, RSIs, SIs on Assurance services, and support bi-weekly reviews and deal governance
• Supporting Partner IP efforts such as the creation of service delivery kits to better scale our ecosystem
• Liaising with Delivery Partner organizations to ensure personnel have the required level of training and certification to achieve Databricks projects in accordance with best practices
• Championing and providing thought leadership for specialization programs
• Implementing and leading programs to achieve requirements and exceed delivery quality
• Building and maintaining an effective onboarding process for partner resources ensuring effective utilization and quality of services across Databricks customer deliveries
• Working with the Databricks resource management team to oversee the pipeline planning process with each of the delivery partners, ensuring partner resource availability in a timely manner to support Databricks service opportunities
• Allocating and outsourcing of Projects to service partners
• Selecting the appropriate partner for the project and collaborating closely with them to ensure project success
• Working with our legal, people operations, and other cross-functional organizations to support bi-directional contractual negotiations
• Advocating for the Partner's needs internally, managing any escalations and issues on projects being delivered by partners
• Developing, implementing, and monitoring Key Performance Indicators for each Services partner
• Coaching, mentoring junior members of the team, and partner resources

We are looking for someone with extensive industry experience, including resource management and demand pipeline management, and a record of success in navigating and driving engagements with large IT organizations, with a focus on managed or professional service delivery. Experience managing partner or third-party organization enablement, including upskilling teams to provide delivery capabilities, is also highly desirable.

If you are a results-driven professional with excellent communication and interpersonal skills, and a passion for delivering high-quality services, we encourage you to apply for this exciting opportunity.

XML job scraping automation by YubHub