Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

Job Purpose: The Service Technical IT Applications unit is seeking a highly motivated, team-oriented, and customer-focused Technical Program Manager. This leadership role encompasses responsibility for overseeing programs and portfolio comprising of numerous critical applications. This position involves providing delivery and technical leadership and guiding the delivery team to ensure alignment with unit, department, divisional, and AHM business unit objectives. The Team Manager will oversee multiple projects, including business transformation initiatives utilizing modern technology and SaaS platforms for the Service division and working with global teams.

Key Accountabilities:

• Vision & Strategy:

Lead the IT team to support the Service and Planning business unit with their business application needs.

• Build and maintain high performing IT teams:

Foster associate development and long-term capability by teaching, coaching and mentoring, integrated with consistent and effective individual performance Management

• Achieve the project goals for the Team:

As approved annually, including schedule, budget and quality commitments

• Provide Technical and Solution Leadership:

Design business and technical solutions and provide solution architecture oversight.

• Promote IT and its capabilities:

Build NA relationships and network to achieve trust and credibility, by discovering and meeting the needs of internal and external customers

Qualifications, Experience, and Skills:

• IT / Computer Science related Bachelor Degree and/or equivalent work experience
• 8 or more years in Information Technology/Information Services
• 5 or more years supervisory, resource management, vendor management experience
• 5 or more years experience supporting IT Delivery, preferably in automotive industry
• 5 or more years experience managing and delivering large/ multiple projects, platforms, and products
• Must have strong project management skills to manage deadlines while delivering quality results, on time, on budget
• Experience managing teams with differing priorities and levels of expertise;
• Strong written and presentation skills and ability to effectively communicate at all levels of the organization
• Strong problem-solving and root cause analysis skills
• Working experience with estimation, planning, developing and managing a budget,
• People management, team building, coaching, mentoring, development, negotiations, conflict resolution, and strong interpersonal skills.
• Strong experience in vendor management, contracts management, SOW, RFP & RFQ process
• In-depth demonstrable knowledge of applicable SOX, PII, data privacy practices, security, and governance
• Experience leading multiple software development and implementation teams (Microsoft, Salesforce, Enterprise software etc)
• Experience in designing solutions and providing technical architecture oversight
• Experience as a leader for solution and business architecture, provide direction and oversight of design, methodologies, tooling, partnerships, and support models.
• Experience in performing modeling, gap analysis, and crafting architecture artifacts, such as context diagrams, data flow diagrams, business capability roadmaps.
• Experience in working with Architecture Review Board.
• Experience in leading the technical workstream for critical projects

Workstyle:

• Onsite at least 4 days per workweek. 1 remote workday a week may be possible with prior departmental approval.

Visa sponsorship issues:

• This position is not eligible for any work visa sponsorship.

Relocation assistance:

• Not eligible

What differentiates Honda and make us an employer of choice?

Total Rewards:

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Regional Bonus (when applicable)
• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401(K) Plan with company match + additional contribution

Career Growth:

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development Programs

Additional Offerings:

• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

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Responsibilities:

• Distribute work as required to ensure timely completion of duties and deliverables. Lead the team to balance priorities, negotiate with suppliers, analyze cost quotations/fluctuations, judge supplier competitiveness, and realize business plan objectives.

• Evaluate maker layout proposals to ensure readiness for final approval. Lead creation and implementation of sourcing and cost reduction strategies by defining actionable steps to the team and bridging gaps with other areas of the business to drive support and execution. Escalate issues and report progress to Management as needed.

• Ensure the team is collaborating frequently to create an environment of strong communication and strive to develop smooth workflows. Promote strong internal and external relationships among suppliers and across SEDB.

• Reinforce best practices within the team. Identify and pursue opportunities to positively impact business characteristics. Apply and optimize changes through PDCA.

• Manage associate performance and career development through annual review process with input from Department Lead. Utilize hiring processes to identify & select candidates for sustaining target headcount level. Manage onboarding and training needs of associates.

• Contribute to quarterly budget reports for piece costs, investments, raw material adjustments, supplier pricing requests, and any other appreciable cost factors. Support AHM monthly CPU cost roll-up accuracy by verifying validity of cost variances.

• Assist Department Lead in discussions related to resource planning, equipment needs, associate matters, and project responsibilities.

• Substitute for the Department Lead occasionally with management responsibilities related to procurement, travel approvals, timekeeping, and/or facility access to prevent disruptions of business operations.

Requirements:

• 15+ years relevant experience is necessary, preferably in Powersports or Automotive field.

• 5+ Years supervisory/project leadership in a similar organization

• Experience of planning, managing and organizing resources within short / medium timescales within the overall policy framework (3-6 year planning horizon).

• BS Industrial, mechanical, process engineering or equivalent job experience

Desired skills:

• Basic computer skills including working knowledge of Microsoft Suite to include Word, Excel, PowerPoint, etc. Familiarity with Ariba, SAP or major ERP system(s), with catalog administration knowledge.

• Ability to operate with high level of confidentiality

• Strong leadership, coaching and mentoring skills

• Strong interpersonal, communication and presentation skills

• General knowledge of cost, budget and/or financial information management, gap analyses

• Strong analytical skills (logical thought process, reasonability, timeliness)

• Time management, problem-solving, and decision-making skills (logical thought process, reasonability, timeliness)

• Effective negotiation skills and the ability to summarize key issues for management review

• Knowledge of Powersports market desired

• Competent in understanding product development schedules

Additional Position Factors:

• Travel: Average of 1-3 times quarterly. Amount varies based on project demands/responsibilities, conferences, etc.; includes possible overseas travel.

• Physical:

• Primarily works at a desk or scope; frequent keyboarding. Limited kneeling, standing, squatting, reaching or bending.

• Hazards: Risks found in a typical office & shop setting.

• May be exposed to explosives/flammables, pressurized equipment, toxic chemicals and moving parts.

• Overtime: Overtime expected based on project demands/responsibilities.

• Maintains professional conduct and follows all departmental, safety DEPARTMENT, and COMPANY policies, Procedures, AND rules.

What differentiates Honda and makes us an employer of choice?

Total Rewards:

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)

• Regional Bonus (when applicable)

• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)

• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)

• Paid time off, including vacation, holidays, shutdown

• Company Paid Short-Term and Long-Term Disability

• 401K Plan with company match + additional contribution

• Relocation assistance (if eligible)

Career Growth:

• Advancement Opportunities

• Career Mobility

• Education Reimbursement for Continued learning

• Training and Development Programs

Additional Offerings:

• Lifestyle Account

• Childcare Reimbursement Account

• Elder Care Support

• Tuition Assistance & Student Loan Repayment

• Wellbeing Program

• Community Service and Engagement Programs

• Product Programs

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You'll be directly involved in scoping, requirements gathering, gap analysis and functional design, working closely with engineering squads, architects, SMEs, UX designers, and other key stakeholders.

You'll have an understanding of both the end-user and the technical perspective, and be able to communicate requirements to the level of technical details required by developers and testers.

You'll demonstrate creative thinking and a willingness to support new or improved approaches to solving business problems, and have strong critical thinking, decision making and problem solving / analytical skills.

You'll be able to develop and maintain good professional working relationships with internal and external stakeholders, and have proven, relevant experience in the software industry.

You'll be familiar with SaaS operational processes, and an understanding of APIs and Cloud platforms would be highly beneficial.

You'll be able to be the voice and champion for user needs along with balancing recommendations with business needs, and have strong collaboration skills alongside effective, engaging and influencing communication skills.

You'll be supported to continually learn and improve your tech skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include outstanding flexibility to support a healthy work-life balance, including 4 1/2 working week, hybrid working, medical and life insurance, volunteer day, enhanced paid parental leave and wellness benefits, strong mentoring & career development focus, and fun team events including the Vista Innovation Cup.

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