Responsibilities

• Lead the project team and ensure that project goals are met
• Plan and execute projects efficiently, ensuring that they are completed on time and within budget
• Develop and implement project schedules, risk plans, and communication plans
• Ensure that tasks are allocated appropriately to team members and that all relevant information is clearly communicated
• Monitor and control project costs and ensure that they are within budget
• Identify and mitigate potential risks and issues
• Escalate problems and issues in a timely manner
• Ensure that Monthly Billing Milestones are met
• Work with the team to establish an effective work review process and ensure that project quality goals are met

Team Management

• Treat team members fairly and with respect
• Maintain a regular and constant dialogue with the team to stay abreast of their concerns and challenges
• Recognize good performance and highlight it to the team
• Develop and empower the team with appropriate delegation of authority and responsibility
• Regularly communicate with the Art team and share feedback from clients and the direction of the project

Requirements

• Good knowledge of managing services projects, especially in a video games company
• Good knowledge of Project Management Best Practices
• Knowledge of game art production pipeline desirable, but not essential
• At least 2 years of experience of working as a Project Manager in a services organization

Benefits

• Competitive salary
• Remote/hybrid work set-up
• Learning opportunities as we work with the top gaming brands

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Based in the US (preferred) or UK, you will be a key member of the team, responsible for managing a team of Business Development Managers working for our Media & Entertainment and Audio Dev services division. In addition, you will also be expected to manage your own portfolio of clients and bring in revenue.

This role will give the successful individual the opportunity to influence and lead a critical element of our Media & Entertainment division which comprises our Audio Dev services for the creation of original audio assets for games (music, sound and VO) and our audio post services, music, sound design, mixing, dubbing, subtitling, audio description, sign language, casting, recording and mastering for linear content, taking us to the next level of our strategic growth plans.

Key Responsibilities and Activities

• Line management of a team of Business Development Managers: distribution of portfolio of clients, task assignment, performance tracking and feedback
• Assisting with the recruitment of new BDMs
• Assisting BDMs in the creation and maintenance of action plans for their client base
• Ensuring that BDMs create and maintain Blue Sheets as required for Large Deals
• Ensuring that BDMs maintain Salesforce as required
• Monitoring BDM activity to ensure that pipeline is constantly fed with new leads/opportunities
• Assisting BDMs in the closing of their deals as and when required
• Primary interfaces are the Managing Director for Media and Entertainment + Audio Dev, heads of studios and Client Partners
• Responsible for managing own portfolio of accounts and generating new revenue
• Develop and execute sales development strategies for these prospective clients.
• Work with the M&E team to qualify leads and manage opportunities throughout their lifecycle.
• Provide customer support, managing client expectations in collaboration with the M&E team.
• Attend qualified trade conferences and provide on stand support where the company is exhibiting.
• Follow the company’s chosen sales methodology and produce all related reports.
• Support the delivery studio in account management where required, managing the relationship with the client, and participating customer review meetings.

Requirements

• Proven experience in generating new business sales to agreed sales targets for Media & Entertainment and/or Audio services;
• Proven track record in delivering on growth strategy;
• Proven experience in managing a team of Business Development Managers;
• Networking and relationship-building with the ability to successfully deal with large multinational clients;
• Ability to work as part of a matrix management setup, reporting into a division and a central function;
• Ability to cooperate with a division and represent a group of studios and services;
• Strong interpersonal and presentation skills, along with the ability to communicate effectively with others at all levels of the organisation, both internally at Keywords and externally with clients;
• Strong negotiating skills
• Energy and stress management;
• Accountability and dependability with the ability to work independently and as part of a team.

Requirements

• 10 or more years’ experience selling localization, accessibility, audio services ideally in media & entertainment and/or video games industry
• Degree or Master in business, marketing, sales or other related field
• Strong understanding of localization, accessibility and audio services, media & entertainment and audio dev market trends, competitor activities, industry dynamics and customer direction
• High attention to detail and ability to deliver under pressure and to deadlines
• Superb written and verbal communication skills
• Willingness to travel as required.
• Must be self-motivated and able to operate in a remote environment
• Must be comfortable working at senior executive contact levels.

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We are now seeking an experienced Head of Business Development specialized in Media & Entertainment and Audio Dev services to be a part of our team. Based in the US (preferred) or UK, you will be a key member of the team, responsible for managing a team of Business Development Managers working for our Media & Entertainment and Audio Dev services division. In addition, you will also be expected to manage your own portfolio of clients and bring in revenue.

This exciting role will give the successful individual the opportunity to influence and lead a critical element of our Media & Entertainment division which comprises our Audio Dev services for the creation of original audio assets for games (music, sound and VO) and our audio post services, music, sound design, mixing, dubbing, subtitling, audio description, sign language, casting, recording and mastering for linear content, taking us to the next level of our strategic growth plans.

Key Responsibilities and Activities:

• Line management of a team of Business Development Managers: distribution of portfolio of clients, task assignment, performance tracking and feedback
• Assisting with the recruitment of new BDMs
• Assisting BDMs in the creation and maintenance of action plans for their client base
• Ensuring that BDMs create and maintain Blue Sheets as required for Large Deals
• Ensuring that BDMs maintain Salesforce as required
• Monitoring BDM activity to ensure that pipeline is constantly fed with new leads/opportunities
• Assisting BDMs in the closing of their deals as and when required
• Primary interfaces are the Managing Director for Media and Entertainment + Audio Dev, heads of studios and Client Partners
• Responsible for managing own portfolio of accounts and generating new revenue
• Develop and execute sales development strategies for these prospective clients.
• Work with the M&E team to qualify leads and manage opportunities throughout their lifecycle.
• Provide customer support, managing client expectations in collaboration with the M&E team.
• Attend qualified trade conferences and provide on stand support where the company is exhibiting.
• Follow the company’s chosen sales methodology and produce all related reports.
• Support the delivery studio in account management where required, managing the relationship with the client, and participating customer review meetings.

Requirements:

• Proven experience in generating new business sales to agreed sales targets for Media & Entertainment and/or Audio services;
• Proven track record in delivering on growth strategy;
• Proven experience in managing a team of Business Development Managers;
• Networking and relationship-building with the ability to successfully deal with large multinational clients;
• Ability to work as part of a matrix management setup, reporting into a division and a central function;
• Ability to cooperate with a division and represent a group of studios and services;
• Strong interpersonal and presentation skills, along with the ability to communicate effectively with others at all levels of the organisation, both internally at Keywords and externally with clients;
• Strong negotiating skills
• Energy and stress management;
• Accountability and dependability with the ability to work independently and as part of a team.

Requirements:

• 10 or more years’ experience selling localization, accessibility, audio services ideally in media & entertainment and/or video games industry
• Degree or Master in business, marketing, sales or other related field
• Strong understanding of localization, accessibility and audio services, media & entertainment and audio dev market trends, competitor activities, industry dynamics and customer direction
• High attention to detail and ability to deliver under pressure and to deadlines
• Superb written and verbal communication skills
• Willingness to travel as required.
• Must be self-motivated and able to operate in a remote environment
• Must be comfortable working at senior executive contact levels.

Benefits:

• Paid Time Off
• Private Medical and Dental cover
• Group Income Protection
• Group Life Assurance
• Employee Assistance Program (EAP)
• Enhanced Employer Pension Contributions
• Cycle Scheme
• Tech Scheme
• Electric Car Scheme
• Discretionary Bonus Scheme

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The Globalize Portfolio Director will report to the Globalize Client Portfolio and Delivery Director and be responsible for developing and implementing a Globalize Post Production Platform strategy for an assigned client portfolio. The post holder needs experience of working with international clients and be sensitive to different cultural norms.

Responsibilities

• Aligned with the Globalize strategy, the Globalize Portfolio Director will set out the strategy and objectives for organic and inorganic growth within their assigned Portfolio.

• The Globalize Portfolio Director will be commercially aware and data-driven, thinking out of the box where needed and have a good understanding of the strengths and weaknesses of different offerings.

• The Globalize Portfolio Director has global responsibility for the financial performance of their portfolio, its growth and profitability.

• Ensure smooth daily operations across multiple functions and regions.

• Develop and implement operational strategies to achieve company goals.

• Ensure all operations comply with legal, health, safety, and regulatory requirements.

• Identify and address any operational risks within the portfolio.

• Implement measures to safeguard assets, reputation, and operational integrity.

• Monitor and evaluate the performance of portfolio operations to ensure efficiency and quality standards are met.

• Identify and implement strategies for cost optimization, project margins improvement, increase internal utilization and risk mitigation for their portfolio.

• Drive optimization changes in the portfolio to improve operational efficiency, quality, service and profitability.

• Partner with the Globalize Products, Offers, Solutions & Implementation (POSI) team and Client Partners in Global Sales to proactively identify and deliver growth opportunities and revenue retention strategies within assigned portfolio.

• Constantly monitor and meet profitability and internal utilization KPIs.

• Ensure KPIs are defined and met by their reporting teams.

• Lead agreed strategies to improve Employee Retention, Engagement and Satisfaction.

• Contribute to the improvement of the customers’ satisfaction.

• Accountable for ensuring Correction and Preventive Action process is triggered and followed through until client complaint resolution is achieved.

• The clients’ and production teams’ senior escalation point for the owned portfolio.

• Ensure optimal team’s performance and implement performance strategies when necessary.

• Ensure teams follow all company policies.

• Collaborate with the Globalize Financial and Commercial Performance Director in all topics related to commercial and financial reporting, budgeting and forecasting.

• Coordinate and agree client pricing strategies with the Globalize Products, Offers, Solutions & Implementation Director.

• Contribute to Globalize Transformation initiatives and projects in line with the Globalize 3.0 agenda.

Requirements

• 10+ years of experience in client/professional services environments in multi-million dollar portfolios across Gaming/Tech/Entertainment industries.

• 10+ years of experience managing large globally diverse teams in a matrix management environment.

• Preferably educated to Degree Level.

• Experience in the Games industry is an advantage.

• Excellent English written, verbal and interpersonal communication skills.

• Any Asian languages would be a plus.

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This role is focused on client acquisition—establishing initial contact, building the pipeline, qualifying leads, and closing new project contracts with publishers, developers, and IP owners who are not currently utilizing Keywords Art services.

The candidate must possess fluent Japanese and a high degree of English proficiency, coupled with a deep understanding of the Japanese games industry and Japanese business etiquette.

You will be expected to credibly discuss art production services and collaborate with internal stakeholders to define and present tailored solutions.

This role is crucial for executing Keywords Art Studios’ growth strategy in one of the world’s most strategically vital markets.

Roles and Responsibilities:

• Proactively identify and prospect potential new clients within the Japanese games and entertainment industry that require outsourced art services (Concept Art, 3D Modeling, Animation, UI/UX).

• Generate a steady pipeline of qualified leads through building relationships and strategic outreach (cold calling, email campaigns, networking, industry events, social media) and market research.

• Conduct initial meetings and presentations with potential clients to introduce Keywords Art Studios' capabilities and portfolio, acting as the primary representative.

• Skillfully investigate and question potential clients to uncover their specific and latent art production needs, development roadmaps, and budgetary constraints.

• Collaborate closely with global Art Production teams (PMs, Art Directors, Leads) in India, China, US, and other locations to craft compelling proposals, Statements of Work (SOWs), and cost estimates for new projects.

• Lead negotiations to secure new contracts, focusing on achieving optimal terms that satisfy both the client's requirements and Keywords Studios' commercial objectives.

• Work with Japanese leadership and executives at Keywords Art Studios to create and execute proactive strategies for new client acquisition, actively supporting the overall growth targets.

• Build the Keywords brand by actively participating in marketing and brand building channels/exercises, particularly those focused on new client outreach (e.g., attending TGS, networking events).

• Seamlessly transition newly secured clients and initial projects to the dedicated Account Management/Production teams, ensuring a smooth and positive onboarding experience.

• Maintain accurate and up-to-date records of all prospecting activities, new opportunities, sales stages, and forecasts using the company's CRM system (e.g., Salesforce).

• Stay current with industry trends, competitor activities, and new game/IP announcements in Japan to identify strategic acquisition targets.

■業務内容

• 日本のゲーム・エンターテインメント業界において、アウトソースアートサービス（コンセプトアート、3Dモデリング、アニメーション、UI/UXなど）を必要とする新規顧客候補を積極的に発掘・開拓する

• 関係構築と戦略的なアウトリーチ（コールドコール、メールキャンペーン、ネットワーキング、業界イベント、ソーシャルメディア）およびマーケットリサーチを通じて、精査された見込み顧客の安定したパイプラインを構築する

• 見込み顧客との初回ミーティングやプレゼンテーションを実施し、Keywordsのアートスタジオの能力とポートフォリオを紹介する主要な代表として活動する

• 見込み顧客の具体的および潜在的なアート制作ニーズ、開発ロードマップ、予算制約を発掘するために、巧みな調査と質問を行う

• インド、中国、米国などに拠点を置くグローバルのアート制作チーム（PM、アートディレクター、リード）と緊密に連携し、新規プロジェクトに対する説得力のある提案書、作業範囲記述書(SOW)、コスト見積もりを作成する

• 新規契約を獲得するために交渉をリードし、クライアントの要件とKeywords Studiosの商業目標の両方を満たす最適な条件の実現に注力する

• 日本のリーダーシップチームやKeywordsのアートスタジオの幹部と協力し、新規顧客獲得のための積極的な戦略を策定・実行し、全体的な成長目標を積極的にサポートする

• マーケティングやブランド構築の活動に積極的に参加し、特に新規顧客アウトリーチに重点を置いた活動（例:東京ゲームショウへの参加、ネットワーキングイベント）を通じてKeywordsブランドを構築する

• 新規獲得した顧客と初期プロジェクトを、専任のアカウントマネジメント/制作チームにシームレスに引き継ぎ、スムーズで好意的なオンボーディング体験を保証する

• 会社のCRMシステム(Salesforceなど)を使用して、すべての見込み顧客開拓活動、新規商談、営業ステージ、予測について正確かつ最新の記録を維持する

• 業界トレンド、競合他社の動向、日本における新しいゲーム/IPの発表について常に最新情報を把握し、戦略的な獲得ターゲットを特定する

■当社が提供するもの

• ゲームアートサービスにおいて世界的に高い評価を受けるグローバルリーダーを代表する機会

• 成果に基づくインセンティブを含む競争力のある報酬パッケージ

• 日本で最大手かつ最もエキサイティングなゲーム開発企業と協働する機会

• 協力的で成長志向のグローバルな企業文化

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This role is aimed to cover the gap in the current workflow from sales to delivery, meet the Chinese customers' requirements, and bring better customer experience. The successful candidate will work with a bridge to link multiple contact persons in overseas production to customers in China, making it easier to level up the customer experience.

Duties and Responsibilities

1. Actively participate in client-related meetings internally and externally with colleagues from different departments.
2. Conduct client meetings in the assigned territory when the sales team members cannot or hard to meet the client.
3. Regularly meet with all contacts in the assigned territory and deliver information from the catch-ups to the related leaders and team members.
4. Work with teammates from different service delivery teams globally to respond to customers' requests.
5. Handle customer complaints and provide a satisfied solution together with the related service delivery team.
6. Maintain the assigned customer information in the CRM system.
7. Occasionally work on client-related admin tasks.
8. Other tasks as required by the line manager.

Requirements

1. Bachelor's degree or above.
2. 1-5 years of experience in the videogames industry is mandatory, and the candidate should be avid in games.
3. Experience in CRM systems and compliant with the requirement to use CRM system and online data server for timely data/document entry.
4. Experience in a multinational company with team members in different countries.
5. Fluent in English.
6. Self-driven. Able to deliver the best results without supervision.
7. Possesses sales skills, and experience of dealing directly with customers.
8. High standards and demands on the quality of one's work.
9. Sense of time and urgency. Completes work in the time required, or when not required, in the most efficient manner and in the shortest time possible. And able to work under pressure.
10. Not set limits for himself/herself and is willing to try new areas and things.
11. Creative and innovative, open-minded, and willing to share and communicate.
12. Willing to travel.

P.S.: This role is hybrid. Work in the office for 2 days per week with a floating workspace with the rest flexible in location for customer visit and preparation.

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What you'll do

You will integrate and maintain Sequencer-driven cinematics into our levels, as well as seamless in-gameplay cinematic moments.

What you need

• 3+ years' experience in the games industry working as a designer, shipping at least one title.

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What you'll do

• Find new opportunities for the adoption of Unreal Games Solutions
• Negotiate deals with developers, publishers, and platforms for their use of Unreal Dev Solutions

What you need

• At least 10 years of progressive experience in the games industry, with a proven track record of working across AAA, AA, indie, and/or mobile game developers
• Experience in a sales or business development capacity working with the game developer community in the Greater China region

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