At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As our Product Lead - Security and Crime Prevention, you will be the guardian of our users' trust. Your mission is to ensure every user can access bunq safely from anywhere, always, by building a world-class, fortified, and intelligent security ecosystem.
\nTake ownership: As our Product Lead - Security and Crime Prevention, you’ll own the product vision and roadmap to protect our users and our platform from constantly evolving threats.
\nOwn the end-to-end product strategy for security, guiding your team to design and control systems that provide robust protection while maintaining a seamless and beautiful user experience.
\nLead your team in the charge against financial crime by designing, building, and implementing advanced systems for fraud prevention, AML, and sanctions screening that stay ahead of emerging threats.
\nDrive the operational excellence of our security functions, empowering your team to leverage automation, AI, and FinCrime modeling to improve efficiency, reduce manual workload, and stay in control of our regulatory obligations.
\nRequirements: Proven skills in directly leading and guiding product teams. Familiarity with modern fraud prevention methods and technology. Strong understanding of financial regulations, compliance certifications, and audits. Basic skills in Machine Learning. Ability to think from a user's perspective, with a keen ability to balance security decisions with the end-user experience. Excellent communication and fluency in English.
\nYour space to perform: We give you the space and the tools you need to succeed. Great, international colleagues who share your mindset. Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly. Support for growth with bunq Academy and €1500 annual learning budget. Massive discount with Urban Sports Club for your wellbeing. Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices). Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration. Reward for tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office. MacBook provided. Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options. Optional pension plan with monthly contribution from bunq. Private health insurance, just in case. Monthly contribution to your phone and internet bills. Friday drinks and other celebrations - bunq style.
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\nYou'll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.
\nTake Ownership
\nRequirements
\nYour space to perform
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\nAll new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.
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\n*Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature.
\nResponsibilities:
\nVendor Selection & Onboarding - Understand the broad vendor landscape for Safeguards and drive vendor selection processes with expert input, factoring in tradeoffs between capability, price, and internal resources across categories including verification, threat intelligence, process outsourcing, and capability evaluation
\nConduct vendor due diligence and coordinate security and data governance reviews for vendors handling sensitive model access or content
\nForecast future partnership needs and proactively research vendors and partners that could meet emerging Safeguards requirements
\nContract & Budget Management - Manage contracts across the Safeguards vendor and partner portfolio, working with legal and procurement teams on contract redlining, negotiation, and execution
\nWork with legal teams and potential research partners to develop novel agreements for research collaboration, civil society consultation, and model red-teaming
\nHandle invoicing, payment, and renewal processes with partners
\nOwn Safeguards vendor budget tracking and planning in partnership with finance teams, maintaining a clear picture of current spend and forecasting future needs
\nOngoing Vendor & Partner Management - Manage vendor and researcher access to models and products during testing phases and trials
\nOversee and monitor vendor performance and usage, flagging issues and resolving concerns and disputes as they arise
\nReport on vendor performance, spend, and contract status to Safeguards leadership
\nYou may be a good fit if you have:
\n5+ years in vendor management, procurement, or contract operations, ideally in risk, fraud, compliance, or trust & safety contexts at a technology company
\nDemonstrated experience reviewing and negotiating contracts, including comfort with redlining and working alongside legal counsel
\nTrack record managing vendor budgets, including forecasting, tracking spend, and making tradeoff recommendations
\nUnderstanding of AI safety, account abuse, or platform integrity issues , you know what verification vendors, threat intelligence providers, and content screening tools actually do
\nExperience onboarding vendors and standing up new vendor relationships from scratch, not just managing existing ones
\nStrong cross-functional collaboration skills, particularly with legal, procurement, finance, and engineering teams
\nComfort with ambiguity and fast-moving environments , you've built or significantly improved vendor management processes, not just inherited them
\nNice to have:
\nExperience in AI safety or AI-adjacent vendor ecosystems
\nFamiliarity with procurement tools such as Ironclad or Zip
\nAnnual compensation range for this role is $245,000-$285,000 USD
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\nThe Claims Experience team is responsible for providing premium support for our users by tailoring the experience and services we offer to their own specific needs so that everyone can host and travel with confidence.
\nKey responsibilities include:
\nWe are looking for someone who has 5+ years in a fintech or customer experience role, with a minimum of 1+ years experience handling insurance claims, preferably including first and third party property damage claims.
\nCritical thinking skills with a proven track record in solving challenging customer problems and making claims decisions with consistency and fairness whilst adhering to policy terms and workflows
\nStrong verbal and written communication skills with experience interacting with customers through multiple channels including email, messaging and phone
\nActive listening skills to understand user needs and provide personalized recommendations and assistance
\nAbility to explain complex and sensitive issues to customers with confidence and clarity
\nAnalytical skills with the ability to organize and work independently with rapidly changing priorities
\nNegotiation skills to ensure customer issues are resolved in a timely and efficient manner
\nSolution and outcome-oriented with an ability to balance fraud prevention alongside a positive user experience
\nCalm and Empathetic with ability to adapt to any situation by personalizing responses and educating our community whilst remaining level headed in challenging situations
\nA regular work schedule of 5 days per week (40 hours), mutually agreed with your Supervisor, which may include weekend days and company wide / public holidays
\nProficiency in English and Japanese
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\nThis is a role for someone who's comfortable operating across commercial, legal, and technical contexts in a fast-moving environment , someone who can negotiate contract terms, work with legal teams to redline contracts, set up model access for a research partner, and handle a vendor performance issue in one day.
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\nResponsibilities:
\nRequirements:
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\nAs part of the Safeguards team, you'll design and implement ML infrastructure that powers Claude safety. Your work will directly contribute to making AI systems more trustworthy and aligned with human values, ensuring our models operate safely as they become more capable.
\nResponsibilities:
\nYou may be a good fit if you:
\nStrong candidates may have experience with:
\nWe encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.
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\nAs a key member of the Operations team, you will be responsible for driving customer communications that involve fraud and financial crimes prevention with an emphasis on customer experience.
\nResponsibilities: Access systems and document steps taken to efficiently service the customer Determine action required based on established procedures to protect the assets; work with management on handling more complex cases Communicate in a professional manner with customers, merchants, financial institutions, and other personnel to request additional information and/or documentation to support a decision on whether fraudulent activity has occurred Provide support to cross-functional teams (CX, Fraud Operations, KYC, Cash Operations) to ensure appropriate steps are taken on high-risk accounts Speak with victims of fraud and provide appropriate talking points while ensuring both the victim and Brex are secured Review documentation and be able to assess the validity of those documents Place and/or take calls as escalated and requested by the cross-functional teams or team leaders Communicate effectively with cross-functional teams to work and resolve complex issues and escalated situations Participate in projects and initiatives such as, but not limited to: driving down fraud-related complaints and making the overall customer/fraud experience seamless Adhere to regulatory and legal requirements Be able to extract and present data Work effectively through email, phone, and chat channels
\nRequirements: Well-versed in customer experience, operations, and risk management Fraud prevention experience Excellent verbal, written, and interpersonal communication skills Proactive and ability to multi-task in a fast-paced environment Experience in Microsoft Office/Google Apps Bonus points: Series 7 & 63 licensing Experience in Financial Services, FinTech, Big 4, Accounting, or other financial experience Experience in dispute resolution Experience in Salesforce Extensive client-facing experience and experience in fraud support
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\nThat’s what our Risk product engineering teams do at Mercury. We guide thousands of business applications through our systems,each one unique, each one needing a smooth and trustworthy landing. The challenge: keep everything moving fast without compromising safety. Every day, our work helps founders open their first account, launch their next idea, and accelerate their growth like rocketships.
\nOur mission is to build the intelligent, automated systems and operational tools that make this possible,where machine learning, AI, and human judgment work seamlessly together to power the next generation of business banking*. We use intelligence to detect risks earlier, make real-time decisions with confidence, and enable instant, delightful account approvals that keep pace with the builders we serve.
\nWhen we do it right, the result is quiet brilliance: onboarding that feels effortless, even though it’s powered by galaxies of data, precision, and care.
\nWe’re looking for a Staff Software Engineer to contribute with building the systems and tools that make it all happen,from application approvals to ongoing and enhanced due diligence,ensuring every business that joins Mercury is both safe and their experience is delightful.
\nAs part of this role, you will:
\nThe ideal candidate for the role:
\nIf this role interests you, we invite you to explore our public demo at personal-demo.mercury.com .
\nThe total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
\nOur target new hire base salary ranges for this role are the following:
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\nJob Description:
\nStripe's mission is to accelerate global economic and technological development. We handle over $1.4T in payments volume per year, which is roughly 1.3% of the world's GDP.
\nAs an AI/ML Engineering Manager, you will oversee three critical teams within PayIntel, driving the strategic direction and execution for how Payments, and Stripe more generally, adopts AI, and how our suite of performance products leverage ML/AI to provide a consistent experience that generates revenue for Stripe.
\nResponsibilities:
\nRequirements:
\nPreferred Qualifications:
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\nWe are seeking a Machine Learning Infrastructure Engineer to join our Safeguards organization, where you'll build and scale the critical infrastructure that powers our AI safety systems. You'll work at the intersection of machine learning, large-scale distributed systems, and AI safety, developing the platforms and tools that enable our safeguards to operate reliably at scale.
\nResponsibilities:
\nYou may be a good fit if you:
\nStrong candidates may have experience with:
\nDeadline to apply:
\nNone. Applications will be reviewed on a rolling basis.
\nLogistics
\nWe encourage you to apply even if you do not believe you meet every single qualification.
\nNot all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.
\nYour safety matters to us.
\nTo protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
\nHow we're different
\nWe believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing the state of the art in AI safety and making a meaningful difference in the world.
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\nTrust & Safety Operations Analyst
\nLocation
\nSan Francisco
\nEmployment Type
\nFull time
\nDepartment
\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nMore details about our benefits are available to candidates during the hiring process.
\nThis role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
\nAbout the Team
\nAt OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.
\nWe support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment.
\nAbout the Role
\nWe are seeking experienced, senior-level analysts who specialize in one or more of the following areas:
\nIn this role, you will own high-sensitivity workflows, act as an incident manager for complex cases, and build scalable operational systems; including tooling, automation, and vendor processes that reinforce user safety and trust while meeting our legal, ethical, and product obligations.
\nWe use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees.
\nPlease note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.
\nIn This Role, You Will:
\nYou Might Thrive in This Role If You:
\nAre comfortable with frequent context switching, managing multiple projects, and prioritizing impact.
\nWhat We Offer
\nHow to Apply
\nIf you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
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