Key Responsibilities:

• Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of site as detailed in the site assignment Instructions, being always proactive
• Continuously look for opportunities to be of assistance to visitors at site, proactively helping wherever opportunities arise
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants
• Ensuring all incidents are managed in accordance with site policies and procedure
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
• Record/log all non-conformances and emergencies with the appropriate control room operatives
• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintain vigilance and highlight/manage unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
• Undertake any other reasonable duties as required to meet the needs of the business.
• Any other reasonable duties as requested by your line manager
• Ensure a timely response to all security issues and events
• Complete all training requirements as requested by line manager

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This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

KEY RESPONSIBILITIES

• Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of site as detailed in the site assignment Instructions, being always proactive
• Continuously look for opportunities to be of assistance to visitors at site, proactively helping wherever opportunities arise
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
• Ensuring all incidents are managed in accordance with site policies and procedure
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
• Record/log all non-conformances and emergencies with the appropriate control room operatives
• Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintain vigilance and highlight/manage unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
• Undertake any other reasonable duties as required to meet the needs of the business.
• Any other reasonable duties as requested by your line manager
• Ensure a timely response to all security issues and events
• Complete all training requirements as requested by line manager

REQUIRED SKILLS AND EXPERIENCE

• Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard with a one team approach
• Take ownership of all situations to ensure tasks are completed or escalated when necessary.
• To always stay motivated aim high and achieve
• To respect all staff and visitors within the site
• Be available at short notice and fully flexible.

QUALIFICATIONS

SIA Door Supervisors Licence – Essential Own Vehicle and full UK driving licence – Essential First Aid at Work – Essential CCTV licence – Desirable

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At Goodwood, we don't just host world-class events and experiences, we protect a legacy. As a Security Officer, you'll be at the heart of safeguarding The Richmond Family, Goodwood House, and its priceless art collection, while ensuring the safety of everyone who lives, works, and visits this historic estate.

This is more than a job, it's a chance to be part of a team that values excellence, discretion, and integrity in everything we do.

Reporting to the Security Duty Manager, you will:

• Provide 24/7 security coverage of Goodwood House and associated buildings
• Respond to alarms, incidents, and emergencies in a calm and professional manner
• Conduct regular foot and vehicle patrols, maintaining a visible presence
• Monitor CCTV systems and manage communications from the Control Room
• Support estate-wide operations, including major events and emergency planning
• Uphold Goodwood's values and maintain the highest standards of conduct

This is a permanent, full-time position working a 42-hour average week on a rotating pattern of two days, two nights, followed by four days off.

We're looking for someone with:

• Prior experience in a Professional Security role (preferred)
• SIA Door Supervisor Licence (essential)
• SIA Close Protection Licence (preferred)
• SIA CCTV Operator Licence (essential)
• A First Aid at Work certificate or equivalent level (essential)
• Full (clean) Manual driving licence (essential)
• Strong communication, conflict management, and organisational skills
• A calm, proactive, and adaptable approach – especially under pressure
• A passion for delivering exceptional service with integrity and discretion

At Goodwood, you'll be part of a close-knit, trusted team where professionalism is matched by camaraderie.

We offer:

• Competitive salary and benefits
• Structured 2 day / 2 night / 4 off shift pattern
• A unique working environment with historic and cultural significance
• Exposure to high-profile events and VIP operations
• Opportunities to broaden your operational experience across estate and event security

If you are motivated, professional, and capable of operating with discretion in a prestigious private environment, we would welcome your application.

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