Do you want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an organisation of 300,000 employees. Our dynamic organisation allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset.

The Role

The Functional Lead – Commercial (Retail) is responsible for driving end-to-end solution design, process optimisation, and implementation of SAP S/4HANA Commercial/SD processes within a retail environment. This role acts as the primary bridge between business stakeholders and the SAP technical teams, ensuring that commercial processes are aligned with business goals, industry best practices, and S/4HANA capabilities.

Key Responsibilities

Solution Design & Delivery

• Lead design workshops for Order-to-Cash (O2C), pricing, promotions, retail master data, and integration with POS/e-commerce systems.
• Translate business requirements into functional specifications for S/4HANA.
• Drive the configuration of SAP SD and retail-related commercial processes.
• Ensure solutions adhere to SAP best practices, industry standards, and enterprise architecture.

Implementation & Project Execution

• Lead the SAP S/4HANA Commercial workstream through design, build, testing, training, and go-live.
• Create and maintain configuration documents, functional specs, test scripts, and user manuals.
• Manage integration with SAP CAR, SAP Retail, SAP MM, finance (FI), and third-party retail systems (OMS, POS, WMS).

Business Partnering

• Work closely with merchandising, sales, supply chain, finance, and store operations teams.
• Provide expert guidance to business stakeholders on process improvements and retail-specific commercial flows.
• Facilitate UAT sessions and support end users during stabilisation.

Support & Continuous Improvement

• Lead issue resolution, root-cause analysis, and enhancement requests.
• Identify opportunities for automation, process optimisation, and feature adoption in S/4HANA.
• Stay updated on SAP S/4HANA innovations, retail trends, and localisation/legal requirements.

Requirements

Key Skills & Experience Required

• Consulting experience: Experience in a top-tier consulting environment is necessary.
• Functional expertise: Have at least 12-15 years of experience in this area.
• Strong knowledge of:

+ SAP SD (Pricing, Credit Management, Billing, ATP, Deliveries). + Retail processes: promotions, assortment, article master, POS integration, pricing hierarchy. + Integration with SAP MM, FI, CAR, e-commerce, and OMS.

• Experience in greenfield, brownfield, or rollout S/4HANA projects.
• Industry experience: Experience in Retail, Fashion, Grocery, or Consumer Goods organisations.
• Understanding of multi-channel and omnichannel retail operations.
• Technical capabilities: Ability to write and review functional specifications for RICEFW objects.
• Knowledge of IDocs, APIs, and interface technologies.
• Basic familiarity with Fiori apps for O2C.
• Leadership & soft skills: Strong stakeholder management and communication skills.
• Ability to lead functional teams and coordinate with cross-functional workstreams.
• Analytical mindset with the ability to solve complex business problems.
• Project-related mobility/willingness to travel
• Education: SAP certification in SD or S/4HANA (preferred)

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