Job Description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position...

• Are you ready to shape the future of fintech and operational excellence? Join the Ford Motor Credit Company (FMCC) Product Organization as a strategic leader driving our enterprise automation and intelligent workflow initiatives.

• In this role, you will own the product discipline around Ford Credit’s automation program. Ford Credit operates a large and growing production bot portfolio across critical domains, including claims, policy administration, financial reconciliation, compliance, and regional operations. As the Product Manager – Automation & Intelligent Workflows, you will act as the "connective tissue" between the business stakeholders who originate demand and the engineering teams that deliver technical solutions.

• This is a highly visible, cross-functional role that directly shapes what gets built, what gets retired, and how value is measured and reported across the enterprise. You will own the "why" and the "what" of the automation pipeline,focusing on business value, ROI, user experience, and strategic road mapping. While you will work closely with highly technical teams, your primary focus is on strategic product leadership,acting as the business-driven visionary who understands the underlying technology deeply enough to orchestrate high-impact, scalable AI and automation solutions.

Responsibilities

What you’ll do...

• Identify & Scope Opportunities: Partner closely with business stakeholders, operational leaders, and demand intake partners to identify, qualify, and scope new automation opportunities.

• Facilitate Discovery Sessions: Lead deep-dive discovery sessions to thoroughly understand current-state processes, operational pain points, transaction volumes, exception rates, and upstream/downstream dependencies.

• Document Requirements: Translate discovery findings into structured use cases, process flows, and business requirements that seamlessly support downstream technical design and delivery.

• Feasibility Screening: Perform initial technical feasibility screening and route opportunities to the appropriate technology path (RPA, Power Platform, APIs, AI-assisted tools, or self-service solutions).

• Quantify ROI: Write robust, value-justified business cases with defined problem statements, success metrics, and stakeholder sign-off before work enters the development pipeline.

• Model Value Metrics: Quantify expected automation value, including hours saved, hard-dollar cost avoidance, error reduction, and process throughput improvements.

• Pipeline Prioritization: Apply a consistent, data-driven scoring methodology to rank and prioritize opportunities across strategic value, complexity, reusability, and development capacity.

• Backlog Management: Manage the prioritized intake pipeline feeding the development team, maintaining clear visibility into what is in flight, queued, or deferred.

• Track Value Realization: Monitor post-deployment performance, track value realization, and report ROI and portfolio health on a regular cadence to executive leadership.

• Bot Health & Triage: Monitor production bot health, triage operational exceptions, and coordinate change impact analysis when upstream systems or business processes evolve.

• Inventory Management: Maintain a comprehensive portfolio inventory, classifying automations by health, actual value delivered, and retirement candidacy.

• Standardization & Retirement: Surface patterns across the active portfolio to identify opportunities for standardization, component reuse, and the retirement of low-value or obsolete automations.

• Business Liaison: Serve as the primary day-to-day business-facing liaison for the RPA & Automation team, building durable, trusting relationships with operational and regional leaders.

• Provide Technical Guidance: Partner with the demand intake function to provide early technical guidance on incoming requests and help shape investment theses.

• Governance & Compliance: Support governance, compliance alignment, and audit readiness across the automated process portfolio, ensuring all workflows adhere to strict data privacy and security regulations.

• Executive Reporting: Contribute to executive-level reporting on automation program performance, strategic value realization, and overall portfolio health.

Qualifications

You’ll have...

• 5+ years of experience in business/product analysis, product management, or a similar analytical, stakeholder-facing role.

• Proven experience modernizing legacy operations using RPA, workflow orchestration, OCR, or intelligent document processing.

• Background in Fintech, lending, originations, or financial services (highly preferred).

• Demonstrated ability to write business cases, model ROI, and manage backlog prioritization from intake to delivery.

• Strong conceptual understanding of AI/ML models (including supervised/unsupervised learning and LLMs) and their application in intelligent workflows.

• Deep technical fluency in RPA and automation tools, with the ability to translate operational pain points into well-scoped technical solutions.

• Strong "product thinking" skills to connect localized operational problems to scalable, platform-oriented solutions.

• Exceptional ability to translate complex technical concepts and data metrics into clear, executive-level business narratives.

• Proven leadership in building trust and driving alignment across cross-functional teams, including engineering, data science, legal, and compliance.

Even better you’ll have...

• Background in Fintech, lending, originations, or financial services.

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 6 and ranges from $74,300-$124,500.

This position is a salary grade 7 and ranges from $86,600-$144,900.

This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base sal

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Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in customer satisfaction, retention, and product adoption across the portfolio.

Responsibilities:

• Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services.

• Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes.

• Serve as a top-tier escalation point for specialized issues, incidents, and recovery strategies

• Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs.

• Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase.

• Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team.

**Required Skills and Experience:"

• 4+ years of experience in customer success, account management, or high-touch client advisory roles within financial services, fintech, or crypto.

• Familiarity with derivatives and prior experience working in financial services supporting derivative products.

• Demonstrated ability to independently manage a portfolio of high-value client relationships, with measurable outcomes in retention, satisfaction, or revenue growth.

• Currently holds or has previously held a CMS 6A license, with willingness to obtain it again in the future if needed.

• Proven track record of resolving complex, cross-functional customer issues end to end, including coordinating across Product, Engineering, and Compliance teams.

• Proficiency with CRM and support tooling (e.g., Salesforce, Zendesk) and Google Suite, with experience preparing client-facing materials and business reviews.

• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

• Professional fluency in both Mandarin and Cantonese, with the ability to communicate confidently in a business and customer-facing capacity.

• Able and willing to support on-call coverage and manage escalations outside normal working hours, including weekends.

Pay Transparency Notice:

The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).

Annual base salary range (excluding equity and bonus):

$96,900-$96,900 SGD

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Take Ownership

As Product Lead - Credit, you'll play a critical role in building a product that truly supports our users' lifestyles. You'll be the driving force behind the mission: "Give me a credit line to support my lifestyle."

• Own the entire product lifecycle for our credit offerings, from designing and implementing the product and its underlying infrastructure to continuous maintenance and improvement.
• Drive the strategic launch and expansion of our credit products into our current and new markets, navigating the unique complexities of each region.
• Obsess over the user journey, collaborating with design and engineering teams to craft a world-class, seamless, and bug-free credit experience.
• Work hand-in-hand with legal, risk, and compliance teams to ensure our credit products are not only innovative but also fully compliant with all regulatory requirements.

Requirements

• You have proven skills and a strong track record in product management, especially within the fintech or banking space.
• You possess a deep knowledge of banking infrastructure, payment systems, and the core mechanics of consumer credit products.
• You're experienced in dealing with regulators and are comfortable preparing and managing compliance documentation for financial products.
• Fluent in English – Communicate effectively in a global team, ensuring collaboration and clarity across all project stages.

All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace

Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.

Your space to perform

We give you the space and the tools you need to succeed

• Great, international colleagues who share your mindset
• Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
• Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
• We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.
• We support growth with bunq Academy and €1500 annual learning budget
• Massive discount with Urban Sports Club
• Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices )
• A MacBook so you can Get Shit Done with us
• Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
• An optional pension plan with monthly contribution from bunq
• Monthly contribution to your phone and internet bills
• Friday drinks and other celebrations - bunq style

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About the job This position is needed to lead relationships with our enterprise Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers.

Responsibilities In this role, you’ll:

• Manage and expand some of our most important Financial Services and Health & Life Sciences customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your Financial Services and Health & Life Sciences account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
• Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization.

Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Possess a total of 5 years of sales experience, with a minimum of 3 years dedicated to mid-market, major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, Health & Life Sciences, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.
• Experience leading complex opportunities with Financial Services and Health & Life Sciences industry customers.

Location

• This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, Penn. and San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas

Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $103,376.00 - $129,220.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $109,120.00 - $136,400.00.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $114,864.00 - $143,580.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until July 01, 2026, but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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We're seeking an experienced software engineer to build the platform behind governance, risk, and compliance (GRC) at Anthropic. Compliance information lives across dozens of systems, from cloud infrastructure and identity providers to HR platforms and code repositories. You'll build the pipelines, integrations, and services that bring that data together and turn it into automated checks, real-time dashboards, and evidence for real-time decision making, compliance obligations, and to support expanding the markets we can serve.

You will be an early member of the team, collaborating with stakeholders across Security, IT, Engineering, Privacy Engineering, Legal, Finance, and more to turn manual compliance processes into scalable, reliable systems. You will lead your own projects end to end, and you will put Claude to work as an extension of the team through agentic workflows for evidence collection, analysis, and continuous monitoring. If you've built internal platforms, data pipelines, or privacy systems, you'll feel right at home, and you don't need a compliance background to get started.

Key responsibilities

• Design and build data pipelines that aggregate risk, control, and asset information from across Anthropic's technology stack, solving hard integration problems like disparate schemas, inconsistent data quality, and unified views of posture

• Build and maintain integrations connecting our platform to cloud infrastructure, identity management, HRIS, ticketing, version control, and CI/CD systems to enable automated evidence collection and continuous validation

• Translate written policies and regulatory requirements into policy-as-code, turning static documents and spreadsheets into enforceable rules, automated checks, and continuous monitoring

• Design and deploy agentic workflows where Claude handles work that previously required manual effort, such as analyzing evidence, generating audit responses, and monitoring control effectiveness

• Develop dashboards and reporting that provide real-time visibility into risk and compliance posture for audiences ranging from engineers to executives and external auditors

• Make architectural decisions that shape how the platform grows, establishing patterns and tooling that other engineers will build on

• Partner with Security, IT, Infrastructure, and product engineering teams to make controls and evidence collection native to how Anthropic builds and ships

• Operate what you build, owning reliability and data integrity for systems that audits and executive reporting depend on

Minimum qualifications

• Have 8+ years of experience building backend systems, data pipelines, or internal platforms that other teams depend on, ideally operating at tech lead level

• Are a systems thinker who understands how data flows between systems, where the integration points are, and what breaks when systems don't talk to each other

• Have depth in either integration engineering (REST APIs, webhooks, authentication flows, event-driven architectures) or data infrastructure (warehousing, ELT/ETL, orchestration), and fluency in the other

• Are proficient in Python, Go, or similar languages, and have production experience with cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code

• Hold a high bar for data quality and reliability, and enjoy turning ambiguous, manual processes into simple, reliable automated systems

• Take full ownership of your work, from design through deployment and operations, and can navigate ambiguity and make sound technical decisions independently

• Take a product-focused approach to platform work and care about building tools internal customers love to use

• Are excited to build with LLMs as system components, designing agentic workflows, evaluating their outputs, and making them reliable enough for high-stakes use

Preferred qualifications

• Experience in domains where engineering meets regulation, such as privacy engineering, data governance, fintech, healthcare, or trust and safety

• Experience designing and shipping LLM-based or agentic automation in production or operational contexts

• Familiarity with compliance frameworks (SOC 2, ISO 27001, HIPAA, FedRAMP) or GRC platforms (ServiceNow, Vanta, Drata, OneTrust); this is helpful but not required

• Prior experience at high-growth startups, building processes and systems that scale

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

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We're seeking an experienced software engineer to build the platform behind governance, risk, and compliance (GRC) at Anthropic. Compliance information lives across dozens of systems, from cloud infrastructure and identity providers to HR platforms and code repositories. You'll build the pipelines, integrations, and services that bring that data together and turn it into automated checks, real-time dashboards, and evidence for real-time decision making, compliance obligations, and to support expanding the markets we can serve.

You will be an early member of the team, collaborating with stakeholders across Security, IT, Engineering, Privacy Engineering, Legal, Finance, and more to turn manual compliance processes into scalable, reliable systems. You will lead your own projects end to end, and you will put Claude to work as an extension of the team through agentic workflows for evidence collection, analysis, and continuous monitoring. If you've built internal platforms, data pipelines, or privacy systems, you'll feel right at home, and you don't need a compliance background to get started.

Key responsibilities

• Design and build data pipelines that aggregate risk, control, and asset information from across Anthropic's technology stack, solving hard integration problems like disparate schemas, inconsistent data quality, and unified views of posture

• Build and maintain integrations connecting our platform to cloud infrastructure, identity management, HRIS, ticketing, version control, and CI/CD systems to enable automated evidence collection and continuous validation

• Translate written policies and regulatory requirements into policy-as-code, turning static documents and spreadsheets into enforceable rules, automated checks, and continuous monitoring

• Design and deploy agentic workflows where Claude handles work that previously required manual effort, such as analyzing evidence, generating audit responses, and monitoring control effectiveness

• Develop dashboards and reporting that provide real-time visibility into risk and compliance posture for audiences ranging from engineers to executives and external auditors

• Make architectural decisions that shape how the platform grows, establishing patterns and tooling that other engineers will build on

• Partner with Security, IT, Infrastructure, and product engineering teams to make controls and evidence collection native to how Anthropic builds and ships

• Operate what you build, owning reliability and data integrity for systems that audits and executive reporting depend on

Minimum qualifications

• Have 8+ years of experience building backend systems, data pipelines, or internal platforms that other teams depend on, ideally operating at tech lead level

• Are a systems thinker who understands how data flows between systems, where the integration points are, and what breaks when systems don't talk to each other

• Have depth in either integration engineering (REST APIs, webhooks, authentication flows, event-driven architectures) or data infrastructure (warehousing, ELT/ETL, orchestration), and fluency in the other

• Are proficient in Python, Go, or similar languages, and have production experience with cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code

• Hold a high bar for data quality and reliability, and enjoy turning ambiguous, manual processes into simple, reliable automated systems

• Take full ownership of your work, from design through deployment and operations, and can navigate ambiguity and make sound technical decisions independently

• Take a product-focused approach to platform work and care about building tools internal customers love to use

• Are excited to build with LLMs as system components, designing agentic workflows, evaluating their outputs, and making them reliable enough for high-stakes use

Preferred qualifications

• Experience in domains where engineering meets regulation, such as privacy engineering, data governance, fintech, healthcare, or trust and safety

• Experience designing and shipping LLM-based or agentic automation in production or operational contexts

• Familiarity with compliance frameworks (SOC 2, ISO 27001, HIPAA, FedRAMP) or GRC platforms (ServiceNow, Vanta, Drata, OneTrust); this is helpful but not required

• Prior experience at high-growth startups, building processes and systems that scale

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

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You will manage multiple product streams related to payments, finance, and loyalty, working closely with engineering, customer success, and commercial teams to deliver exceptional value to our customers.

This is a senior-level position that requires a proactive, detail-oriented, and technically savvy product leader who thrives on digging into the minutiae of product development and decision-making.

You will be responsible for the entire product lifecycle, from ideation to launch, ensuring alignment with business goals and customer needs.

You must be comfortable working in a fast-paced, complex environment with limited up-to-date documentation and high expectations for making independent decisions quickly.

Success in this role will be measured by your ability to own every product detail, maintain prioritization clarity, and engage all stakeholders effectively.

You will have the freedom and responsibility to focus on the activities that drive the highest commercial impact.

Requirements

• At least 5 years of product management experience, with a strong background in payments, FinTech, or related financial services.

• Proven capability to lead product streams end-to-end with ownership of product details and priorities.

• Technical proficiency, ideally with experience coding or working closely with engineering teams.

• Experience managing supplier contracts, pricing agreements, and ensuring compliance with legal and regulatory requirements.

• Excellent customer collaboration skills, with experience working closely with enterprise clients to understand their needs and translate these into product improvements.

• Strong communication and stakeholder management skills to align product efforts with commercial objectives.

• Data-driven mindset, using analytics to guide product decisions and improve performance continuously.

• Ability to thrive in a fast-changing, complex environment and to make rapid, confident decisions independently.

Benefits

• Competitive Compensation

• Frequent work social events

• Health and Dental Insurance

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Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies,from the world's largest enterprises to the most ambitious startups,use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

In this role, you'll be joining a small, focused team with a large mandate: enabling businesses and Stripes to extend Stripe Billing exactly to their needs. Our users accomplish the vast majority of their goals with what Stripe Billing provides out of the box, but when they need to tailor billing logic to their unique business model, this team provides the tools and capabilities to do it.

We are in the early stages of building an extensibility platform for Stripe Billing and are working toward general availability. Our work unlocks enterprise customers with complex, bespoke billing requirements , directly contributing to Stripe's mission of increasing the GDP of the internet.

• Our team brings extensibility to Stripe's Billing products, enabling merchants to customize billing logic , from discount calculations to invoicing workflows , through user-authored scripts and orchestration of Billing primitives

• We collaborate closely with Billing domain teams and Stripe's Extensibility platform teams to identify and build high-leverage extension points across the billing engine

• We have shipped at Stripe Sessions two years in a row , most recently launching five new extension capabilities along with script upload and observability tooling; you can explore our public docs at docs.stripe.com/extensibility

What you'll do

As a Staff Engineer on the team, you'll own the technical direction of our extensibility platform and play a central role in how we grow from early adoption to general availability. You'll work closely with other Billing domain teams to identify where extensibility creates the most value, partnering with them to build those capabilities into their products as first-class features , not afterthoughts.

This is a high-autonomy, high-ownership role on a team that is actively shaping a new product area at Stripe. You'll navigate novel engineering challenges , including how to safely execute user-authored logic inside Stripe's billing engine , and establish the technical patterns the rest of the team builds on. You'll also be a key voice in cross-functional conversations with Billing leadership and Extensibility platform teams as we scale adoption from early customers to a broadly available product.

Responsibilities

• Define and drive the technical architecture of Billing’s extensibility platform, setting patterns and standards that scale across teams

• Identify high-leverage extension points across Stripe's billing system and partner with Billing domain teams to build them into their products as extensible, first-class features

• Own end-to-end technical solutioning for complex, novel problems , from initial design through production delivery , in an evolving product environment

• Build resilient systems that handle failures gracefully, including novel failure modes introduced by user-authored logic running inside Stripe's billing engine

• Drive adoption of Billing's extension capabilities by external customers and internal Billing teams, iterating based on real-world usage

• Collaborate with Billing leadership, product managers, and Extensibility platform teams to define and execute the team's technical roadmap

• Mentor engineers on the team and raise the technical bar through design reviews, code reviews, and hands-on collaboration

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of software engineering experience, with a demonstrated track record of leading large, complex software projects that span multiple teams and organizations

• Experience as a technical lead on a team building external-facing products for customers

• Deep software architecture knowledge, including distributed systems, service-oriented architecture, and resilient system design

• Demonstrated ability to build alignment and drive large initiatives forward across organizational boundaries , without direct authority

• Strong written and verbal communication skills, including producing clear technical documentation for both technical and non-technical audiences

Preferred qualifications

• Experience in fintech, payments, or billing systems

• Platform engineering experience , building tools, abstractions, or frameworks for use by internal engineering teams

• Background in domain-driven design or building extensible systems (e.g., plugin architectures, programmable platforms, or scriptable workflows)

• Experience iterating on an early-stage product from initial adoption through growth, including hardening a system for production at scale

Pay and Benefits

The range listed on this page is the role’s annual base salary range. This range may vary depending on the candidate’s location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Specific benefits and details about what compensation is included in the salary range listed on this page will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

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Behind many of life's most important transactions, buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card, is a network of credit relationships. Setpoint provides critical infrastructure for relationships between the world's largest banks, credit funds, and capital markets counterparties.

We are looking for a Chief of Staff to work directly with our founding CEO. In this position, you will be the CEO's right hand: half strategic partner, half operational executor. You will own the rhythm of how the company runs at the executive level, drive the projects that matter most to the CEO but that he cannot execute alone, and make sure decisions turn into outcomes. You will sit in on almost everything the CEO does and have a seat at the table for the company's most important conversations.

Who will love this job

• An entrepreneurial operator: You have an ownership mindset and treat every problem as if the company is yours.
• A force multiplier: You make the people around you, especially the CEO, dramatically more effective.
• Highly organised: You bring structure to chaos and never let things slip through the cracks.
• A clear and concise communicator: You write tight memos, run sharp meetings, and explain complex ideas simply.
• A capital markets thinker: You can hold your own in conversations about credit, securitization, and lending economics.
• Comfortable with ambiguity: You have a strong bias to action and would rather ship a v1 today than a v3 next month.

What you'll do

• Run the CEO's operating cadence: staff meetings, weekly business reviews, exec offsites, and quarterly and annual planning.
• Drive 2 to 4 high-priority strategic initiatives at any given time. These are projects the CEO owns but cannot personally execute, ranging from a new pricing motion to a key partnership to a leadership hire.
• Build and maintain the company's goal-setting and tracking: OKRs, KPIs, and the dashboards that tell us whether we are on track.
• Sit in on key meetings, capture decisions, and drive follow-through across the exec team. If something is stuck, you unblock it.
• Lead internal communications: all-hands, founder updates, and the narrative we tell employees, candidates, and the market.
• Triage the CEO's inbox, calendar, and attention. Decide what hits his desk and what does not.
• Step in as the acting owner of any function or workstream that needs leadership while we hire.

You should have

• 5 to 8 years of experience, with a strong preference for an ex-consulting (MBB) or ex-banking / PE associate background. Operating experience at a high-growth startup is a plus on top of that foundation.
• Fintech, ABS, or capital markets understanding. You can build and read a financial model and own board-quality materials without hand-holding.
• Exceptional writing and synthesis. You can take a 90-minute meeting and produce a one-page memo that makes the right decision obvious.
• Track record of owning projects end to end in ambiguous environments.
• Discretion. You will be in the room for comp, fundraising, and personnel conversations.
• Low ego. You are happy doing $300/hour work and $30/hour work in the same afternoon.
• Prior Chief of Staff, BizOps, or Strategy & Operations experience at a venture-backed company is a plus.

About Setpoint

Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint's technology makes warehouse transactions instant and error free.

In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder's 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital.

Benefits

We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays).

Compensation

Compensation: $150,000 - $170,000 OTE dependent on multiple factors, which may include the candidate's skills, experience, location, and other qualifications. This role also includes meaningful equity.

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This role contributes to building scalable, secure, and high-performance transaction processing systems supporting merchant integrations, payment routing, settlement workflows, and financial data services.

Key Responsibilities:

Application Development & Platform Engineering

• Design, develop, and maintain backend services, APIs, and integrations supporting payment transaction flows.
• Implement scalable and resilient software components capable of handling high transaction throughput and concurrent processing.
• Maintain and enhance existing legacy systems while contributing to modernization initiatives.
• Write clean, maintainable, and well-tested code following secure coding standards and engineering best practices.

Production Reliability & Support

• Troubleshoot production issues, perform root cause analysis, and implement preventive improvements.
• Collaborate with DevOps and infrastructure teams to ensure applications meet availability, latency, and reliability targets.
• Support operational readiness including monitoring improvements, alert tuning, and deployment validation.

Engineering Collaboration & Delivery

• Work closely with Product, QA, DevOps, and Integration teams to deliver new payment features and enhancements.
• Participate in Agile ceremonies, sprint planning, backlog refinement, and delivery tracking.

AI-Assisted Development & R&D Innovation

• Leverage AI-powered developer tools to improve code quality, accelerate development cycles, and automate repetitive engineering tasks.
• Participate in research and experimentation on AI use cases such as automated code refactoring and legacy modernization, intelligent log analysis and anomaly detection, and AI-assisted test case generation and coverage improvement.

Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Minimum 3 years experience in backend software development.
• Strong experience with LAMP stack (Linux, Apache, MySQL/MariaDB, PHP) or similar backend technologies.
• Experience developing RESTful APIs, integration services, and data processing components.
• Solid understanding of data structures and algorithms, database performance and query optimization, asynchronous processing or queue-based workflows, and system scalability and reliability concepts.

Preferred Qualifications:

• Experience working in Payment Gateway, FinTech, Banking, or high-transaction platforms.
• Exposure to payment integrations, reconciliation workflows, or financial reporting systems.
• Experience with cloud infrastructure such as AWS or GCP.
• Familiarity with containerization technologies such as Docker or Kubernetes.
• Experience working with Redis / CouchDB / MongoDB, messaging systems (RabbitMQ / Kafka), and observability tools.

Pre-Requisites:

created by extracting key points from the original job description.

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Responsibilities:

• Develop and execute country-specific strategies to achieve Razer Merchant Services' business objectives, including revenue growth, market share expansion, and profitability.

• Lead and manage the entire country team, including sales, business development, operations, & compliance, fostering a high-performance culture.

• Identify and secure new merchant partnerships & strategic alliances to expand Fiuu's network in Taiwan.

• Oversee the day-to-day operational efficiency of Razer Merchant Services' platform, ensuring seamless payment processing and customer satisfaction.

• Monitor market trends, competitive landscape, & regulatory changes to identify opportunities and mitigate risks.

• Establish & maintain strong relationships with key stakeholders, including regulators, financial institutions, and industry partners.

• Manage financial performance, including budgeting, forecasting, & reporting, ensuring adherence to financial targets.

• Ensure full compliance with all relevant local laws, regulations, and internal policies related to payment services.

• Represent Razer Merchant Services as the primary contact in Taiwan.

• Collaborate closely with regional & global teams to align strategies and share best practices.

Qualifications:

• Bachelor's degree in Business, Finance, Marketing, or a related field; MBA preferred.

• Minimum of 8-10 years of experience in the payment processing, fintech, or e-commerce industry, with at least 3-5 years in a leadership or country management role.

• Proven track record of driving business growth & achieving sales targets in the Taiwan market.

• Deep understanding of the Taiwan payment landscape, including local regulations, consumer behavior, & competitive dynamics.

• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.

• Excellent business development & negotiation skills with a network of relevant contacts.

• Solid financial acumen with experience in budget management and P&L responsibility.

• Exceptional communication, presentation, & interpersonal skills, fluent in Mandarin Chinese and English.

• Ability to work independently, make strategic decisions, & thrive in a fast-paced, dynamic environment.

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Your success will depend on leading the company through significant process changes, having deep empathy for our sellers and advertisers, partnering with many stakeholders internally and externally, and championing better ways of running the business.

Key responsibilities include:

• Evolving our Billing systems to support modern methods of transaction processing
• Leading product vision, strategy, technical development, and execution for a financial system that must always work and always be on
• Developing a deep understanding of the business's workflows and automating what will make the business run better and faster
• Expanding our billing capabilities to support new geographies, new business cases, new payment methods, and new internal ways of working
• Designing and building billing user interfaces – both internal and external – for delightful experiences
• Translating insights into clear product requirements and collaborating with engineering, design, data analytics, marketing, research, and other product teams to drive measurable impact
• Communicating your strategy internally to ensure alignment, secure resources, and champion the roadmap's vision
• Leveraging AI to turbo-charge your own work, from writing to design to prototyping, and more

We are looking for someone with experience in financial systems, fintech, billing, accounting, or similar systems. Excellent communication and stakeholder alignment skills are essential. A strong analytical mindset, using data to guide decisions and optimize workflows, is also required. Extreme attention to detail and meticulous design sense are a must. A track record of rapidly delivering user-focused solutions in a cross-functional setting is also necessary.

Relocation assistance is not available for this position. The ideal candidate will be able to work in the office for in-person collaboration 1-2 times/quarter and can be situated anywhere in the country.

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We're looking for a skilled Product Designer to join our Dashboard team at Stripe. As a Product Designer, you will help build and enhance the Stripe Dashboard by designing, concepting, and prototyping high-quality core dashboard and product experiences.

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies,from the world’s largest enterprises to the most ambitious startups,use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

About the Team

The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of Stripe’s brand and product. Product Designers are strategic partners to Engineering and Product Management within their product area.

Responsibilities

• Develop a deep understanding of the Stripe ecosystem, users, and UI to inform product direction
• Deliver high-quality, user-centered designs that evolve core surfaces and elevate the overall user experience
• Collaborate with designers, product managers, engineers, user researchers, and content designers to shape strategy and execution
• Share work regularly in design reviews and actively contribute to a strong culture of feedback and iteration

Who We're Looking For

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• Has at least 4+ years relevant design experience
• A portfolio showcasing strong design skills with high-quality, well-crafted UI experiences
• Experience partnering closely with product, engineering and other cross-functional teams to drive product direction
• Demonstrated ability to work horizontally across product verticals & collaborating upwards with team & company leadership
• Demonstrated ability to wrangle lots of competing priorities, points of views, as well as user and business needs to come up with solution

Preferred Qualifications

• Experience designing for a B2B and/or fintech product

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This is a hands-on people management role. You'll set daily priorities, manage team capacity, and resolve escalations , while maintaining close partnership with Stripe's global AP functional team. You own local execution quality and serve as the Bangalore execution interface for both workstreams.

When you identify process defects or systemic issues, you escalate clearly and partner with global functional leads on the fix , but the day-to-day delivery belongs to you and your team.

Responsibilities

Lead and Develop a High-Performing Team

Directly manage a team of AP and T&E specialists; set clear expectations, run structured 1:1s, and build individual development plans aligned to BFin performance standards

Hire for open roles within your function; assess candidates rigorously against the operational and behavioural standards required for high-volume finance operations

Create a culture of accountability, accuracy, and continuous learning within the team , model the attention to detail you expect from others

Manage team capacity and coverage across AP and T&E workstreams, anticipating volume fluctuations and planning headcount and scheduling accordingly

Own AP Execution

Oversee end-to-end accounts payable processing: invoice receipt, PO matching, approval routing, payment run execution, and multi-currency, multi-entity reconciliation

Maintain payment accuracy and timeliness; manage exception handling queues and ensure aged items are resolved promptly within agreed SLAs

Own vendor communication for payment status, dispute resolution, and statement reconciliation; maintain professional and accurate vendor relationships

Ensure AP processing consistently meets quality thresholds and SLA commitments defined in partnership with the global AP functional lead

Own T&E Execution

Manage end-to-end T&E operations: expense report review and processing, corporate card administration, out-of-policy item handling, and reimbursement cycle management

Enforce Stripe's T&E policy consistently in day-to-day processing decisions; handle employee escalations with good judgement and clear policy grounding

Partner with Payroll where T&E reimbursement intersects with payroll processing cycles; ensure your team's outputs are clean and timely to avoid downstream rework

Monitor T&E processing metrics and flag recurring policy violations, system errors, or volume anomalies to the global AP functional team for investigation and remediation

Drive Quality and SLA Performance

Own and report on team performance metrics: processing cycle time, error rate, SLA adherence, exception volume, and aging buckets across both AP and T&E

Conduct root cause analysis on recurring processing errors; distinguish one-off mistakes from systemic defects, and escalate patterns to the global AP functional lead for process or system remediation

Participate in continuous improvement initiatives led by the FinOps Strategic Enablement team; contribute operational insight to automation and AI-assisted processing projects that affect your workstreams

Maintain a clear picture of team quality week-over-week and communicate status proactively to the Head of BFin before issues become surprises

Partner with Global Functional Teams

Serve as the primary Bangalore execution point of contact for Stripe's global AP functional organisation; communicate volume, performance data, defect patterns, and capacity needs regularly

Translate process direction and policy updates from global functional leads into clear, documented operating procedures for your team; ensure adoption is real, not just acknowledged

Escalate process defects and system issues promptly and with precision , you own identifying the problem and its operational impact; the global functional team owns the remediation design

Represent the Bangalore AP and T&E workstreams in global FinOps operating cadences and cross-functional planning discussions as needed

Steward Controls and Compliance

Ensure all AP and T&E processes operate within Stripe's SOX control framework; maintain procedure documentation at the level of detail required for internal and external audit

Perform and sign off on periodic control attestations within your scope; support Internal Audit and the global AP team during audit fieldwork as needed

Proactively identify control gaps in day-to-day operations and escalate to the global AP functional lead and Head of BFin for remediation planning

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

12–14 years of experience in accounts payable, T&E, or broader finance operations in a high-volume environment; you understand the full AP lifecycle from receipt to payment

8+ years of direct people management; you know how to set expectations clearly, develop individuals, and hold a team accountable without micromanaging

Deep end-to-end AP process knowledge: invoice lifecycle, PO matching, exception handling, payment run execution, and controls

Hands-on experience with enterprise ERP platforms (SAP, Oracle, NetSuite, or Workday) and T&E tools (Concur, Expensify, or similar)

Direct experience operating in a SOX-controlled finance environment; solid understanding of AP controls and what 'audit-ready' looks like in practice

Working experience with AI tools in a finance operations context , using AI-assisted processing, automation tooling, or AI productivity tools as part of day-to-day operations

Preferred Qualifications

Metrics-driven: a track record of building and owning operational dashboards; you use data to surface problems and communicate team performance, not just report status

Experience at a high-growth technology company or fintech

Experience contributing to automation or AI implementation projects within Finance Operations (beyond personal usage , you helped design, test, or roll out the improvement)

Clear and proactive communicator: able to work effectively across time zones with global functional teams; you surface problems early, write clearly, and do not need to be chased for status

What Makes This Role Exciting

You'll manage two of the most operationally dense workstreams in BFin , AP and T&E together touch nearly every corner of Stripe's vendor and employee spend, and your team's accuracy and control will have a direct impact on Stripe's financial health and reputation

You'll have the opportunity to lead a high-performing team and develop their skills, creating a culture of accountability, accuracy, and continuous learning

You'll partner closely with global functional teams to drive quality and SLA performance, and represent the Bangalore AP and T&E workstreams in global FinOps operating cadences and cross-functional planning discussions

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About Design at Gusto

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto.

We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference.

We believe great design can make hard things possible, even delightful. We are building an AI-native design organization , and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers.

This isn't a future aspiration , it's how we work now, and it's changing what the design role looks like at Gusto and across the industry.

About the role

Gusto is building the financial platform that small businesses will rely on for the next decade, and AI is at the center of that. From how businesses move money, to how Gusto manages risk and verifies identity, AI is changing what's possible across every part of the experience.

The design challenge is defining what it looks like to build those products right: not just faster and smarter, but genuinely trustworthy for the hundreds of thousands of businesses and employees who depend on them.

As the Sr. Staff Product Designer, Finance, you'll set the UX vision and strategy across the Money and Risk teams, spanning five interconnected product areas: Business Money, Consumer Money, Payments, Risk, and Identity.

Your role is to see what individual teams can't, identifying opportunities and systemic gaps that span the full financial experience, and to drive the work that makes Gusto's financial products feel clear, trustworthy, and empowering for hundreds of thousands of small businesses and their employees.

Nobody has fully figured out what AI-first financial UX looks like at scale. This role is the chance to define it at Gusto.

Your work will span the full scope: defining a long-term UX vision that connects financial and trust experiences across teams, identifying and driving high-impact opportunities that no single pod could tackle alone, and shaping product strategy alongside product directors and engineering leaders.

You'll step in as a direct IC on the highest-priority projects, develop other designers, and contribute platform patterns that scale beyond the Money and Risk teams.

About the team

The Money team builds the financial products that help small businesses and their employees move, manage, and access money,from the tools owners use to run their business finances, to the financial benefits available to their teams.

As Gusto deepens its financial ecosystem, this team sits at the center of making money movement faster, simpler, and more empowering for hundreds of thousands of small businesses and the people who work for them.

The Risk team is the trust layer that makes all of it possible. They build the systems that protect customers and Gusto from fraud and financial exposure, and the identity infrastructure that determines how customers verify who they are and how they access Gusto's financial products.

It's foundational work: quiet when it's working, critical when it's not. Together, these two teams own one of the broadest and most consequential design scopes at Gusto.

Here’s what you’ll do day-to-day:

• Set the UX vision and strategy across the Money and Risk teams, connecting the dots across multiple pods and ensuring a cohesive experience throughout the platform.

• Identify and drive high-impact design opportunities across the Money and Risk teams, spotting what individual pods can't see from inside their area, and bringing the right partners along to pursue them.

• Influence product strategy, roadmap priorities, and team OKRs across Money and Risk through a design lens,operating as a senior design co-owner alongside product directors and engineering leaders.

• Define what AI-first financial UX looks like at Gusto, including how to represent uncertainty clearly, surface errors gracefully, preserve user agency when AI recommendations are wrong, and build trust across consequential automated decisions.

• Own how the Money and Risk teams build and share customer understanding: setting learning priorities, synthesizing insights across pods, and ensuring customer knowledge consistently informs direction rather than sitting siloed within individual teams.

• Shape and raise the quality bar for experiences across the Money and Risk teams through hands-on design work, setting direction, and ensuring what ships reflect a high standard of craft.

Step in as a direct IC on specific projects when necessary.

• Develop other designers on Money and Risk through coaching, critique, and structured mentorship, acting as a force multiplier, not just a strong individual contributor.

• Champion and evolve Gusto's design system and platform standards through your product work, contributing patterns and frameworks that scale beyond Money and Risk.

Here’s what we're looking for:

• 10+ years of Product Design experience, with a track record of leading design direction across multiple teams, pods, or product domains simultaneously, not just a single-product or single-pod context.

• You've designed for high-trust, high-stakes experiences where errors have real consequences and clarity is non-negotiable (e.g. payments, risk, compliance, healthcare, or similar). Fintech or financial services background is a plus.

• You've shaped product strategy at the domain or portfolio level alongside product directors and engineering leaders, not just executed within a single product scope.

• You have a high bar for craft and stay hands-on, prototyping, iterating, and shipping alongside strategy, not just advising from above. You raise the bar for the designers around you through coaching, critique, and mentorship.

• You advance experience architectures and service models that span multiple teams, identifying systemic opportunities and organizational barriers, and driving changes that improve coherence and outcomes at scale.

• You thrive in ambiguity, lead through influence across teams, and are skilled at anticipating organizational friction, structuring how design work is coordinated across multiple teams to maximize impact and reduce drag.

• You actively use AI in your own design practice and can direct others to do the same, evaluating AI-generated outputs critically, knowing when to override or course-correct, and raising the quality bar on AI-assisted work across the teams you support.

• You have a point of view on how AI is changing product design and are excited to shape the future of AI-first financial UX at Gusto.

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This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio's communications business across your assigned customers.

As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses.

Responsibilities:

• Manage and expand some of our most important Regulated Verticals customer accounts.

• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.

• Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.

• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.

• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications:

• Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.

• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.

• Accountable for relationship management, cross sells, upsells and solutions consulting.

• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.

• Analytical account development strategy based on using data to find opportunities and prove value.

• Demonstrated track record of managing business forecasts and financial models.

• Entrepreneurial mindset with appetite to define process and build programs.

• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.

• Excellent verbal and written communication skills.

• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.

• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.

• Software, SaaS, CPaas or PaaS selling experience.

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The successful candidate will own end-to-end GTM strategy across Mercury's three primary growth motions , product-led, sales-led, and partner-led , including segmentation, messaging, channel planning, and cross-functional execution.

Key responsibilities include: Building and maintaining the customer journey, messaging, and infrastructure that works across all three motions: shared value propositions and personas that flex appropriately for self-serve onboarding flows, sales conversations, and partner co-marketing Partnering closely with the Growth product org on strategy and execution for driving top-of-funnel, conversion, activation, and virality Driving pipeline and revenue contribution by partnering with sales leadership on enablement, from battlecards and objection-handling frameworks to deal acceleration content and segment-specific playbooks Developing Mercury's partner marketing strategy in collaboration with the partnerships team , including co-marketing programs, partner enablement materials, and joint GTM playbooks that make Mercury the easiest partner to go to market with Leading customer and market research to stay ahead of competitive dynamics, identify growth opportunities across segments, and feed insights into product, pricing, and roadmap decisions Defining and tracking the PMM metrics that matter for growth , activation rates, pipeline influence, partner-sourced revenue, segment-level conversion , and use them to continuously improve GTM strategy

Requirements include: 10+ years of B2B product marketing experience, with full ownership of GTM strategy , not just launch coordination Demonstrated experience driving growth across multiple GTM motions; you've run product-led, sales-led, and partner-led programs, and you understand how they interact Strong messaging and positioning craft , you can develop a compelling narrative from scratch, test it with customers, and translate it into assets that actually get used by sales and partners Revenue mindset , you track contribution to pipeline, activation, and retention, and you know how to use data to argue for, refine, and defend your strategy Experience building sales enablement that lands: playbooks, battlecards, and training that get adopted because they're grounded in real customer conversations Ability to lead cross-functional initiatives without direct authority , aligning sales, product, partnerships, and growth teams around a shared GTM plan

Nice to have: Fintech, banking*, or financial services experience , familiarity with the regulatory, trust, and competitive dynamics of this space Experience at a company that scaled through multiple GTM channels simultaneously, particularly one with a strong PLG foundation that was extending into enterprise and/or channel Data fluency , comfortable pulling your own analysis in Amplitude, Hex, Metabase, or SQL rather than waiting on a data team

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

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About the job This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers.

Responsibilities In this role, you’ll: Manage and expand some of our most important Regulated Verticals customer accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio. Serve on a cross-functional account team with representatives from product, finance, support, and services teams. Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization. Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

*Required: Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales. Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers. Accountable for relationship management, cross sells, upsells and solutions consulting. Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. Analytical account development strategy based on using data to find opportunities and prove value. Demonstrated track record of managing business forecasts and financial models. Entrepreneurial mindset with appetite to define process and build programs. Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers. Excellent verbal and written communication skills. Bachelor’s Degree or equivalent years of experience.

Desired: Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. Software, SaaS, CPaas or PaaS selling experience.

Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted on an ongoing basis.

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This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday.

Responsibilities:

• Own the partner marketing strategy and roadmap for an assigned portfolio of Brex’s partners, aligned to GTM priorities and revenue targets.
• Build joint business plans with Business Development counterparts and translate them into co-marketing programs with clear pipeline and revenue goals.
• Forecast and manage program-level investment, and report on ROI to senior marketing and BD leadership.
• Set the bar for what great partner marketing looks like at Brex , establish playbooks, frameworks, and best practices that the broader team can adopt.
• Develop and execute partner marketing plans aligned with Brex’s GTM strategy and partner objectives.
• Build and manage joint campaigns with partners (e.g., webinars, content, events, and digital campaigns) to drive awareness and demand.
• Handle event lead uploads, follow up outreach sequences, and pre/post event internal communications to ensure high lead conversion
• Collaborate with the product marketing, campaign, and brand teams to ensure consistent messaging across partner channels.
• Analyze and report on campaign performance, optimizing based on insights and feedback.
• Act as the marketing point of contact for assigned partners, ensuring smooth coordination and communication.
• Support co-branded initiatives and content development (e.g., case studies, blog posts, landing pages).
• Manage marketing relationships with partner stakeholders, ensuring alignment on goals and timelines.

Requirements:

• 5+ years of experience in partner, channel, or B2B marketing (fintech or SaaS preferred).
• Proven track record of building and scaling co-marketing programs that drove measurable pipeline and revenue impact.
• Strong commercial instincts; comfortable owning a number and reporting on ROI to senior leadership.
• Executive presence and excellent communication skills; able to build trusted relationships with partner executives and internal cross-functional leaders.
• Strong project management skills, attention to detail, and the ability to operate as both strategist and operator.
• Demonstrated ability to influence and lead through ambiguity without direct authority in a fast-paced, high-growth environment.
• Proficiency with CRM and marketing tools (e.g., Salesforce, Looker, Retool, Marketo, Monday.com, Splash).
• Willingness and ability to travel as required (up to 40% of the time)

Bonus points:

• Experience working with financial or payments partner ecosystems
• Experience working with ERP, VAR, or Ecommerce partners
• Knowledge of the SaaS enterprise partner ecosystem or accounting channel
• Passion for innovation in financial technology and simplifying financial operations for businesses

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.

We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Marketing at Brex

Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior.

If you want your creativity to drive growth and shape perception, this is the place.

What you'll do

As the Senior Manager, Partner Marketing at Brex, you'll be responsible for developing and executing co-marketing strategies with key strategic and ecosystem partners. You'll own end-to-end co-marketing programs with our partners , translating joint business plans into measurable pipeline and revenue.

You will work shoulder-to-shoulder with Business Development, Sales, Product Marketing, and Brand to scale how Brex shows up with partners.

Where you'll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday.

As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own the partner marketing strategy and roadmap for an assigned portfolio of Brex’s partners, aligned to GTM priorities and revenue targets.

• Build joint business plans with Business Development counterparts and translate them into co-marketing programs with clear pipeline and revenue goals.

• Forecast and manage program-level investment, and report on ROI to senior marketing and BD leadership.

• Set the bar for what great partner marketing looks like at Brex , establish playbooks, frameworks, and best practices that the broader team can adopt.

• Develop and execute partner marketing plans aligned with Brex’s GTM strategy and partner objectives.

• Build and manage joint campaigns with partners (e.g., webinars, content, events, and digital campaigns) to drive awareness and demand.

• Handle event lead uploads, follow up outreach sequences, and pre/post event internal communications to ensure high lead conversion

• Collaborate with the product marketing, campaign, and brand teams to ensure consistent messaging across partner channels.

• Analyze and report on campaign performance, optimizing based on insights and feedback.

• Act as the marketing point of contact for assigned partners, ensuring smooth coordination and communication.

• Support co-branded initiatives and content development (e.g., case studies, blog posts, landing pages).

• Manage marketing relationships with partner stakeholders, ensuring alignment on goals and timelines.

Requirements

• 5+ years of experience in partner, channel, or B2B marketing (fintech or SaaS preferred).

• Proven track record of building and scaling co-marketing programs that drove measurable pipeline and revenue impact.

• Strong commercial instincts; comfortable owning a number and reporting on ROI to senior leadership.

• Executive presence and excellent communication skills; able to build trusted relationships with partner executives and internal cross-functional leaders.

• Strong project management skills, attention to detail, and the ability to operate as both strategist and operator.

• Demonstrated ability to influence and lead through ambiguity without direct authority in a fast-paced, high-growth environment.

• Proficiency with CRM and marketing tools (e.g., Salesforce, Looker, Retool, Marketo, Monday.com, Splash).

• Willingness and ability to travel as required (up to 40% of the time)

Bonus points

• Experience working with financial or payments partner ecosystems

• Experience working with ERP, VAR, or Ecommerce partners

• Knowledge of the SaaS enterprise partner ecosystem or accounting channel

• Passion for innovation in financial technology and simplifying financial operations for businesses

Compensation

The expected salary range for this role is $131,080 - $163,850. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff – payroll, health insurance, 401(k)s, and HR – so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) – because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About Design at Gusto

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful. We are building an AI-native design organization – and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn't a future aspiration – it's how we work now, and it's changing what the design role looks like at Gusto and across the industry.

About the role

Gusto is building the financial platform that small businesses will rely on for the next decade, and AI is at the center of that. From how businesses move money, to how Gusto manages risk and verifies identity, AI is changing what's possible across every part of the experience. The design challenge is defining what it looks like to build those products right: not just faster and smarter, but genuinely trustworthy for the hundreds of thousands of businesses and employees who depend on them. As the Sr. Staff Product Designer, Finance, you'll set the UX vision and strategy across the Money and Risk teams, spanning five interconnected product areas: Business Money, Consumer Money, Payments, Risk, and Identity. Your role is to see what individual teams can't, identifying opportunities and systemic gaps that span the full financial experience, and to drive the work that makes Gusto's financial products feel clear, trustworthy, and empowering for hundreds of thousands of small businesses and their employees. Nobody has fully figured out what AI-first financial UX looks like at scale. This role is the chance to define it at Gusto. Your work will span the full scope: defining a long-term UX vision that connects financial and trust experiences across teams, identifying and driving high-impact opportunities that no single pod could tackle alone, and shaping product strategy alongside product directors and engineering leaders. You'll step in as a direct IC on the highest-priority projects, develop other designers, and contribute platform patterns that scale beyond the Money and Risk teams.

About the team

The Money team builds the financial products that help small businesses and their employees move, manage, and access money,from the tools owners use to run their business finances, to the financial benefits available to their teams. As Gusto deepens its financial ecosystem, this team sits at the center of making money movement faster, simpler, and more empowering for hundreds of thousands of small businesses and the people who work for them. The Risk team is the trust layer that makes all of it possible. They build the systems that protect customers and Gusto from fraud and financial exposure, and the identity infrastructure that determines how customers verify who they are and how they access Gusto's financial products. It's foundational work: quiet when it's working, critical when it's not. Together, these two teams own one of the broadest and most consequential design scopes at Gusto. Here’s what you’ll do day-to-day:

• Set the UX vision and strategy across the Money and Risk teams, connecting the dots across multiple pods and ensuring a cohesive experience throughout the platform.

• Identify and drive high-impact design opportunities across the Money and Risk teams, spotting what individual pods can't see from inside their area, and bringing the right partners along to pursue them.

• Influence product strategy, roadmap priorities, and team OKRs across Money and Risk through a design lens,operating as a senior design co-owner alongside product directors and engineering leaders.

• Define what AI-first financial UX looks like at Gusto, including how to represent uncertainty clearly, surface errors gracefully, preserve user agency when AI recommendations are wrong, and build trust across consequential automated decisions.

• Own how the Money and Risk teams build and share customer understanding: setting learning priorities, synthesizing insights across pods, and ensuring customer knowledge consistently informs direction rather than sitting siloed within individual teams.

• Shape and raise the quality bar for experiences across the Money and Risk teams through hands-on design work, setting direction, and ensuring what ships reflect a high standard of craft. Step in as a direct IC on specific projects when necessary.

• Develop other designers on Money and Risk through coaching, critique, and structured mentorship, acting as a force multiplier, not just a strong individual contributor.

• Champion and evolve Gusto's design system and platform standards through your product work, contributing patterns and frameworks that scale beyond Money and Risk.

Here’s what we're looking for:

• 10+ years of Product Design experience, with a track record of leading design direction across multiple teams, pods, or product domains simultaneously, not just a single-product or single-pod context.

• You've designed for high-trust, high-stakes experiences where errors have real consequences and clarity is non-negotiable (e.g. payments, risk, compliance, healthcare, or similar). Fintech or financial services background is a plus.

• You've shaped product strategy at the domain or portfolio level alongside product directors and engineering leaders, not just executed within a single product scope.

• You have a high bar for craft and stay hands-on, prototyping, iterating, and shipping alongside strategy, not just advising from above. You raise the bar for the designers around you through coaching, critique, and mentorship.

• You advance experience architectures and service models that span multiple teams, identifying systemic opportunities and organizational barriers, and driving changes that improve coherence and outcomes at scale.

• You thrive in ambiguity, lead through influence across teams, and are skilled at anticipating organizational friction, structuring how design work is coordinated across multiple teams to maximize impact and reduce drag.

• You actively use AI in your own design practice and can direct others to do the same, evaluating AI-generated outputs critically, knowing when to override or course-correct, and raising the quality bar on AI-assisted work across the teams you support.

• You have a point of view on how AI is changing product design and are excited to shape the future of AI-first UX at Gusto.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.

We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Marketing at Brex

Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior.

If you want your creativity to drive growth and shape perception, this is the place.

What you’ll do

As the Senior Manager, Partner Marketing at Brex, you’ll be responsible for developing and executing co-marketing strategies with key strategic and ecosystem partners. You’ll own end-to-end co-marketing programs with our partners , translating joint business plans into measurable pipeline and revenue.

You will work shoulder-to-shoulder with Business Development, Sales, Product Marketing, and Brand to scale how Brex shows up with partners.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday.

As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own the partner marketing strategy and roadmap for an assigned portfolio of Brex’s partners, aligned to GTM priorities and revenue targets.

• Build joint business plans with Business Development counterparts and translate them into co-marketing programs with clear pipeline and revenue goals.

• Forecast and manage program-level investment, and report on ROI to senior marketing and BD leadership.

• Set the bar for what great partner marketing looks like at Brex , establish playbooks, frameworks, and best practices that the broader team can adopt.

• Develop and execute partner marketing plans aligned with Brex’s GTM strategy and partner objectives.

• Build and manage joint campaigns with partners (e.g., webinars, content, events, and digital campaigns) to drive awareness and demand.

• Handle event lead uploads, follow up outreach sequences, and pre/post event internal communications to ensure high lead conversion

• Collaborate with the product marketing, campaign, and brand teams to ensure consistent messaging across partner channels.

• Analyze and report on campaign performance, optimizing based on insights and feedback.

• Act as the marketing point of contact for assigned partners, ensuring smooth coordination and communication.

• Support co-branded initiatives and content development (e.g., case studies, blog posts, landing pages).

• Manage marketing relationships with partner stakeholders, ensuring alignment on goals and timelines.

Requirements

• 5+ years of experience in partner, channel, or B2B marketing (fintech or SaaS preferred).

• Proven track record of building and scaling co-marketing programs that drove measurable pipeline and revenue impact.

• Strong commercial instincts; comfortable owning a number and reporting on ROI to senior leadership.

• Executive presence and excellent communication skills; able to build trusted relationships with partner executives and internal cross-functional leaders.

• Strong project management skills, attention to detail, and the ability to operate as both strategist and operator.

• Demonstrated ability to influence and lead through ambiguity without direct authority in a fast-paced, high-growth environment.

• Proficiency with CRM and marketing tools (e.g., Salesforce, Looker, Retool, Marketo, Monday.com, Splash).

• Willingness and ability to travel as required (up to 40% of the time)

Bonus points

• Experience working with financial or payments partner ecosystems

• Experience working with ERP, VAR, or Ecommerce partners

• Knowledge of the SaaS enterprise partner ecosystem or accounting channel

• Passion for innovation in financial technology and simplifying financial operations for businesses

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We're looking for a senior member to join our Strategic Partnerships team to develop new partnerships with our largest users and strategic partners, and drive critical initiatives that will be foundational for Stripe.

Responsibilities

• Evaluate and develop the business case to support Stripe's product and engineering investment in new strategic partnerships across verticals (e.g. AI, Platforms, Payment Methods)
• Manage strategic planning, negotiation and new partnership development
• Ensure highly structured, methodical deal management rooted in milestones, KPIs, and alignment with partners on opportunities of mutual interest
• Navigate the largest partners, in partnership with product, operations, marketing and sales, to execute deals supporting Stripe's strategy
• Develop and grow Stripe's relationships with partners, including their senior executives and leadership
• Partner with cross-functional teams (Product, Engineering, Go-to-Market Partnerships, Product Marketing, Operations) to design and implement strategies and processes that will enable us to scale our partnerships and increase our velocity as a team

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum Requirements

• 8+ years of partnerships experience with 2+ years of business development experience, establishing partnerships with financial institutions, fintech, payment method, or equivalent strategic, complex partners
• Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility
• Strong communication skills, in both verbal and written form, and ability to influence internal and external stakeholders across a wide variety of functions
• Technical acumen, an ability to understand Stripe's product portfolio and strategy and use this understanding to define requirements with partners and evaluate new partnership opportunities
• 2+ years experience defining and executing partnership strategies to build innovative product experiences
• 2+ years experience negotiating commercial deals with top financial and technology institutions, including scaling such deals across multiple partners
• Interest in and intellectual curiosity about payments, economic infrastructure, and Stripe's partners

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We're seeking a User Risk Strategist to join our Ecosystem Risk Strategy Team, part of Stripe's First Line of Defense function within the Risk organization. As a User Risk Strategist, you will drive risk strategy for company-level strategic initiatives, partnering with cross-functional teams to solve risk problems and ensure a positive experience for Stripe's users.

Responsibilities

• Drive risk strategy for company-level strategic initiatives, including partnering with Stripe's product, legal, operations, sales, and partnerships teams to solve risk problems and ensure a positive experience for Stripe's users
• Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth
• Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper-focused on a positive user experience
• Challenge the status quo and provide multiple alternative solutions and key execution criteria
• Represent Stripe in external engagements with our most critical partners and customers
• Execute special projects/ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving

Requirements

• 8+ years of professional experience, preferably in Financial Services, Payments or fintech industries
• Experience in a related role (risk, compliance and/or product enablement)
• Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them
• Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users
• Strong stakeholder management skills, including experience influencing product/engineering, sales, data science, and operations teams; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines
• Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations
• Familiarity with legal, credit, and fraud risk
• Strong executive presence, including experience engaging with leadership

Preferred Qualifications

• Experience with data querying languages (e.g., SQL) and proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets
• Advanced degree in law, business, policy or other related field
• Experience in translating business requirements to technical configurations
• Experience in a client-facing role managing relationships with large, global, and complex organizations

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Stripe is seeking a highly experienced and strategic Regulatory Compliance & Money Laundering Reporting Officer (RC & MLRO) to lead our regulatory compliance and financial crimes program in Hong Kong.

Key Responsibilities

• Develop and implement a robust and effective compliance strategy for Hong Kong, aligning with global FinCRO objectives and business goals, leveraging AI, data science and automation wherever possible.
• Act as the RC & MLRO, owning and enhancing Stripe Hong Kong's compliance programs, in particular, ensuring the financial crime program is designed to efficiently and effectively prevent, detect, and report money laundering, terrorist financing, and other financial crimes.
• Proactively engage with local regulators to shape the future of fintech oversight, advocating for tech-enabled compliance solutions.
• Serve as the primary point of contact for regulators and an ambassador for Stripe in Hong Kong.

Qualifications

• 10+ years of experience in financial crime, with a significant focus on financial services, fintech, or payments, and deep contacts - and influence - across the industry
• Deep and current knowledge of financial crimes and other relevant financial services laws and regulations across Hong Kong.
• Exceptional communication skills, with the ability to articulate complex regulatory concepts to both technical and non-technical audiences.

Nice to Have

• Experience working in a global, matrixed organization.
• Deep competence navigating the regulatory guardrails amidst a high-growth environment.

Others

We welcome applicants who are based in Singapore with a willingness to relocate to Hong Kong; relocation timeline to be determined by the APAC Affiliates Lead.

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You will work closely with our marketing, product, and engineering teams to establish end-to-end measurement & reporting, implement rigorous testing methodologies, and drive strategic analyses. This position will be hybrid from our Bengaluru office as part of our expanding site location.

Responsibilities:

• Drive strategic analyses that identify key growth opportunities for EarnIn across Product and Marketing
• Partner with the Product and Marketing teams to design and run experiments
• Upgrade EarnIn’s experimentation stack by implementing tools such as Sequential Testing, Bayesian testing, and CUPED
• Partner with the Machine Learning Engineering team to design and build models that can customize our LCM experience
• Monitor & proactively surface/troubleshoot any problems across the key business metrics & drive resolution of these issues

Requirements:

• 4+ years of experience in marketing analytics/product analytics/data science in a B2C role
• Bachelor's degree in a relevant field or equivalent industry experience.
• Strong understanding of various digital marketing channels (Meta, Google, email, push notification, SMS)
• Experience designing, running, and interpreting experiments.
• Expert skillset in SQL and experience with Python or R
• Practical knowledge of state-of-the-art experimentation tools such as Sequential Testing, Champion/Challenger, CUPED, etc.
• Practical knowledge of machine learning techniques
• Ability to extract insights from large data sets & seamlessly translate into actionable recommendations across the consumer journey
• Ability to establish and maintain excellent processes while allowing for creative thinking and flexibility in ambiguous situations
• Curiosity and passion for deeply understanding analytical problems and translating this to stakeholders
• Experience in Fintech is a bonus.

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Our mission is to democratize finance for all.

An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history.

If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact.

Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers.

We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Design team’s mission is to design best-in-class financial experiences that empower users to manage their financial lives with confidence.

We work cross-functionally with product, engineering, content design, and research to deliver solutions that are accessible, user-focused, and scalable.

The team operates in a lean, innovative, and collaborative environment at Robinhood.

As a Senior Product Designer, you’ll play a central role in shaping the visual and interaction design across Robinhood’s product ecosystem.

You’ll work from 0 to 1, building entirely new systems while maintaining a cohesive design identity.

Your focus will be on delivering best-in-class craft, with opportunities to prototype and explore motion to create polished, engaging experiences!

Design at Robinhood is AI-first.

This is a role for someone who already uses AI as a core part of how they think, explore, and execute.

This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community.

Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Use AI to explore problem spaces, surface edge cases, stress-test ideas, and generate early prototypes.

Let AI accelerate the work while you guide intent, structure, and quality.

• Drive end-to-end design of key features across our products and experiences

Create visually compelling, cohesive designs that elevate our user experience

Collaborate closely with cross-functional partners including Product, Engineering, Content, and Research

Contribute to and evolve our design system

Help set the standard for design craft and product excellence across the team

What you bring

• 5+ years of experience as a product designer with a strong visual design portfolio

Demonstrated success designing consumer-facing products, ideally in fintech or adjacent spaces

Experience taking products from concept to launch

Active use of AI in your design workflow

You already use LLMs to think through problems, explore approaches, and move faster

Strong systems thinking and the ability to build and maintain scalable design systems

Bonus: Prototyping and motion design skills to bring interactions to life

What we offer

• Challenging, high-impact work to grow your career.

Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.

Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.

Lifestyle wallet , a highly flexible benefits spending account for wellness, learning, and more.

Employer-paid life & disability insurance, fertility benefits, and mental health benefits.

Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!

Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.

The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones.

For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC): $166,000-$195,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL): $146,000-$172,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL): $129,000-$152,000 USD

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In this role, you will lead a team of 8 high-performing Account Executives (AEs) dedicated to driving revenue growth and acquiring new customers within Brex's Startups segment. Your will play a key role in empowering your team to exceed ambitious targets, delivering impactful results that directly contribute to Brex’s success.

You will collaborate closely with the Sales Director to design and implement sales strategies that align with Brex's broader goals and vision. This role offers a unique opportunity to shape the future of sales at Brex, drive meaningful impact, and accelerate your career at the intersection of financial services and technology.

The ideal candidate has a proven track record of leading and scaling successful B2B SaaS and/or Payments sales teams, ideally within fintech, travel, spend management, banking, or financial services industries. You thrive in dynamic environments, combining strategic thinking with hands-on coaching to unlock your team’s full potential.

Responsibilities:

• Lead a High-Performing Team: Guide, coach, and support a team of Account Executives (AEs) to consistently meet and exceed quotas, fostering a culture of excellence and accountability.

• Scale the Team: Recruit, hire, onboard, and train new AEs to support growth while improving internal enablement programs to ensure long-term success.

• Sales Strategy and Planning: Own weekly forecasting and ensure team members maintain an updated and accurate pipeline.

• Collaborate with Cross-Functional Teams: Partner with Marketing, Product, and Customer Success to develop and execute sales strategies that align with Brex’s overall goals and objectives.

• Win Deals: Build and maintain relationships with key decision-makers at VC-backed startup companies to drive revenue growth and customer acquisition.

• Leverage Data: Continuously monitor and analyze sales performance metrics to identify trends, address challenges, and uncover opportunities for improvement.

Requirements:

• 5+ years of B2B SaaS sales experience, ideally within fintech, travel, or spend management industries

• 2+ years of experience managing a high-performing sales team with a consistent record of achieving or exceeding quotas

• Demonstrated success in driving revenue growth and acquiring new customers

• Consistent track record of achieving quota

• Strong leadership, coaching, and team-building capabilities

• Excellent communication and interpersonal skills to inspire teams and build relationships with stakeholders

• Excellent prospecting skills and the ability to train others to generate pipeline

• Superb organizational skills and the ability to help others become organized

Bonus points:

• Bachelor’s degree in business, marketing, or a related field

• Familiarity with financial products, credit cards, and business finance

• Familiarity with credit card management, encompassing a deep understanding of limits, rewards, and underwriting

• Keen awareness of the competitive landscape, industry trends, and market dynamics

• Familiarity with sales tools such as Gong, Salesforce, Outreach, etc.

Compensation: The expected OTE range for this role is USD $207,000 - $230,000.

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The ideal candidate will have at least 5-7 years of experience in the consumer fintech industry and a proven track record of successfully launching complex solutions with multiple stakeholders.

Your day-to-day:

• Lead the planning, execution, and delivery of complex, cross-functional initiatives, ensuring they are completed on time and within scope and with no issues.
• Collaborate with key stakeholders, including product managers, engineering managers, designers, cross-functional teams, and external vendors to define project requirements and goals and help execute on those goals.
• Develop and maintain detailed project plans, schedules, and resource allocation plans while identifying potential risks and proposing mitigation strategies with the appropriate stakeholders and decision makers.
• Drive continuous improvement by identifying areas of opportunity and implementing process enhancements to increase efficiency and effectiveness.
• Foster a culture of innovation, collaboration, and customer-centricity within the team and across the organization.
• Act as a liaison between the technical team, non-technical stakeholders, and external parties, ensuring clear communication and alignment of project objectives.

Who you are:

• A minimum of 5 years of experience in technical program management, ideally with a strong focus on FinTech projects.
• Proven track record of successfully managing and delivering complex, cross-functional projects in a fast-paced startup environment.
• Strong understanding of product development Life cycle (PDLC), software development lifecycle (SDLC) and Agile methodologies.
• Strong understanding and usage of both project management tools (JIRA, Confluence, & Google product suite) and AI tools (Claude, ChatGPT, Gemini).
• Excellent leadership, communication, and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Adept at problem-solving, critical thinking, and risk management.
• Passionate about technology and innovation, with a strong desire to make a lasting impact in the FinTech industry.
• Bachelor's degree.

Timeline:

• Expected timeframe is July 2026 through the end of September 2026.

Additional Information

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

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This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services.

As an Associate Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses.

Responsibilities:

Manage and expand some of our most important Retail customer accounts.

Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.

Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.

Serve on a cross-functional account team with representatives from product, finance, support, and services teams.

Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

Generates and maintains an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications:

Possess a total of 7 years of sales experience, with a minimum of 3 year dedicated to major account or strategic sales.

Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.

Accountable for relationship management, cross sells, upsells and solutions consulting.

Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.

Analytical account development strategy based on using data to find opportunities and prove value.

Demonstrated track record of managing business forecasts and financial models.

Entrepreneurial mindset with appetite to define process and build programs.

Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.

Excellent verbal and written communication skills.

Bachelor’s Degree or equivalent years of experience.

Desired:

Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.

Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.

Software, SaaS, CPaas or PaaS selling experience

Travel:

We prioritize connection and opportunities to build relationships with our customers and each other.

For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

Offerings vary by location.

Compensation:

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.

• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.

• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.

• This role may be eligible to participate in Twilio’s equity plan.

All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until June 15, 2026, but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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As AI transforms financial services, every institution is being forced to ask a hard question: what does model risk management (MRM) actually mean in this new era? ML has powered fraud detection and credit decisioning for years, but the scope and technology has changed dramatically. Generative models, autonomous agents, and real-time systems are creating risks that existing MRM frameworks were never designed to govern. No one has fully solved this yet.

We want to hire the person who will define what model governance looks like for AI/ML at Mercury. That means continuously building and enhancing the frameworks, not just inheriting them. You will own validation, monitoring, and governance of Mercury’s AI/ML model portfolio, but more than that, you will be a thought leader in an industry-wide conversation about how MRM must evolve in the context of AI.

Here are some of the things you will do:

• Model Governance & Monitoring Oversight - Maintain and enhance Mercury’s model governance framework, including inventory standards, documentation templates, validation standards, and issue management.
• Assess whether first-line monitoring efforts are effective, proportionate to model risk, and sufficient to keep models fit for purpose over time.
• Model Validation - Perform independent validation across predictive ML models, generative AI systems, and agentic workflows, covering data, assumptions, methodology, testing, and monitoring.
• Assess risks in LLM-powered applications, including RAG pipelines, tool use, autonomy boundaries, human oversight, and hallucination risk.
• Identify and document model limitations, failure modes, and emerging AI risks including drift, instability, fairness, and robustness concerns
• MRM Advisory - Serve as a trusted advisor to data scientists, engineers, product teams, and risk partners throughout the AI/ML lifecycle to provide practical guidance on model risk, governance expectations, and control design without slowing responsible innovation.
• Evaluate new AI use cases for regulatory implications, materiality, and governance requirements prior to deployment.
• Help shape Mercury’s responsible AI standards, including explainability, bias assessment, testing, human oversight, and documentation.
• AI Enablement for MRM - Develop and maintain AI-enabled automation tools to improve the speed, scale, and effectiveness of model governance and validation workflows.
• Modernize the MRM function to operate effectively in a fast-moving AI environment while maintaining strong governance standards.
• Culture and Advocacy - Champion MRM as a strategic enabler of safe and scalable AI/ML adoption, not simply a control function.
• Build model risk literacy across engineering, product, data science, compliance, and risk teams.

There are many paths that could lead you here. We think the strongest candidates will bring some combination of the following:

• Bachelor's degree in a quantitative field (e.g. Computer Science, Engineering, Statistics, Mathematics, etc.) with 6-10 years of meaningful hands-on experience developing or validating AI/ML models and systems, ideally in financial services or fintech.
• Strong technical foundations in Python, SQL, and modern ML tooling (e.g. scikit-learn, XGBoost); familiarity with LLMs, RAG systems, prompt engineering, and AI agent frameworks.
• Experience in evaluating and testing machine learning models (e.g. in fraud detection) and generative AI systems, including custom evals, red-teaming, or frameworks.
• Solid understanding of model risk governance principles and regulatory expectations (e.g. SR 11-7 / OCC 2011-12, SR 26-2).
• Deep appreciation of disciplined model governance and independent effective challenge.
• A healthy dose of skepticism combined with a constructive, solution-oriented approach.
• Comfort operating in ambiguity: capable of synthesizing fragmented technical, operational, and business context into a clear understanding of how complex models and AI systems actually work, and making sound judgments even without a complete playbook or perfect documentation.
• High agency and adaptability: able to operate effectively in a fast-moving environment where priorities evolve quickly, new ad hoc problems emerge regularly, and role boundaries are intentionally broad.
• Exceptional attention to detail across documentation, code base, testing artifacts and quantitative analysis.
• Strong written and verbal communication skills; you can explain model risk to a data scientist and to a regulator, and use different language for each.

The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:

• US employees (any location): $200,700 - $250,900
• Canadian employees (any location): CAD $189,700 - $237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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Safeguard our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud.

As a Payments Fraud Investigator, you will play a critical role in protecting our customers and partners from financial loss.

Responsibilities:

• Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors

• Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders

• Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network

• Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks

• Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions

• Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes

Requirements:

• 3+ years of experience conducting complex investigations

• 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders

• Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges

• Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements

• User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset

• Ability to travel to vendor locations for up to 10% of the year

Preferred Qualifications:

• Experience in payments, e-commerce, social media, or fintech, mitigating digital/card-not-present fraud

• Experience investigating and mitigating card testing and account takeover attacks

• Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows

• Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations

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We're looking for an exceptional transactional lawyer to join our commercial legal team supporting our fast-growing business in the Americas.

Responsibilities

• Support the AMER Sales team, leading negotiations for complex and strategic agreements;
• Advise on a wide range of commercial and legal issues, including launch of new products to Stripe users and support international expansions;
• Work closely with Product Legal to bring new products and features to market;
• Be an integral part of the build out of Stripe's commercial legal infrastructure so that we can scale and operate efficiently at pace with Stripe's exponential growth - this work includes drafting and maintaining Stripe's agreements and playbooks, leading and contributing projects to improve internal processes, leveraging AI tooling to optimize how we work and collaborate with our clients, partners and users;
• Partner with teams across Stripe globally, including sales, operations, product, tax, risk groups, and others;
• Help the entire team drive scaled support and efficiency, working collaboratively in a global team to maximize the overall impact of the Commercial Legal team;
• Develop and deliver training and other resources to help the Sales team sell our products; and
• Be a point of escalation for outside counsel.

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum Requirements

• 5+ years of relevant experience in-house or in a technology practice group in a top law firm.
• Qualified with good standing membership in at least one US state bar with a JD degree or foreign equivalent;
• Intellectually curious and a creative problem solver - Stripe's products and our industry are complex and ever evolving - you should relish learning new products and finding creative solutions to challenging problems;
• A self-starter with a bias for action - you are proactive and have a strong sense of ownership;
• A clear and concise communicator (in written and verbal forms), who can distill the key risks and explain complex, nuanced issues in plain and simple terms;
• A natural collaborator, able to guide cross-functional teams and drive to a win-win solution;
• Familiar with the range of legal issues and commercial risks that arise in connection with hosted data and technology services;
• A team player who is willing to do what it takes to contribute to the collective success;

Preferred Qualifications

• Experience working in payment or fintech industries and knowledge of associated regulatory issues;
• In-house experience advising high growth companies;
• Working knowledge on how to use LLM tools;
• Experience in improving legal processes with AI technology;

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In this role, you will be a subject matter expert in technology compliance standards, ensuring that Stripe's products and platform operate in accordance with the requirements they are subject to. You will work closely with infrastructure, platform, SRE, and product engineering teams to deliver technical controls and automation.

Responsibilities include:

• Deep technical compliance experience: demonstrable experience implementing and operating controls and audit programs (ISO, SOC, PCI, UK Cyber Essentials, privacy audits, or similar) in complex, distributed environments.
• Design and implement baseline technology controls, ensuring they are practical, scalable, and aligned with compliance and security requirements.
• Strong engineering collaboration: proven track record working with infrastructure, platform, SRE, and product engineering teams to deliver technical controls and automation.
• Tooling and automation mindset: experience building scalable tools, frameworks, or platforms that reduce manual evidence collection and audit testing overhead.
• Fintech or regulated industry background preferred: experience with financial reporting, payment platforms, or similarly regulated systems is strongly desired.
• Program leadership at scale: ability to lead cross-organizational programs, influence senior engineers and executives, and drive consensus across competing priorities.
• Data-driven communicator: strong analytical skills to prioritize risk and remediation, and the ability to present complex technical compliance concepts to auditors and executives.

Minimum requirements include:

• 7+ years of experience in technical compliance, security, or risk roles with direct responsibility for audit or certification delivery (ISO, SOC, PCI, UK Cyber Essentials, privacy audits, or similar).
• Demonstrated experience leading end-to-end technical audit certification programs, including scoping, control mapping, evidence collection, remediation, and auditor engagement.
• Proven track record working closely with infrastructure, platform, SRE, and product engineering teams to implement and operationalize controls.
• Hands-on experience building or driving tooling/automation for evidence collection, testing, or compliance reporting.
• Strong program and project management skills with experience coordinating cross-functional work streams and delivering on time against competing priorities.
• Excellent verbal and written communication skills, with experience presenting technical compliance status to auditors, engineers, and senior leadership.
• Solid analytical and risk-prioritization skills to sequence remediation activities and make data-driven decisions.

Preferred qualifications include:

• Fintech or payments industry experience (preferred), including familiarity with regulatory expectations, payment platform architectures, and financial services risk models.
• Experience integrating acquired products or systems into an enterprise compliance posture.
• Proven ability to leverage a variety of tools to develop key metrics and broadcast program efficacy through data-driven dashboards.
• Strong background in cloud and infrastructure technologies (AWS, GCP, Azure), containerization, and modern platform engineering practices.

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As an Account Executive on the Enterprise team at Stripe, you will drive Stripe's future growth engine by building new relationships with prospective companies, turning them into happy Stripe users. You will manage and elevate relationships with a named account list within a key vertical while identifying new growth opportunities and ways Stripe can exceed expectations.

Responsibilities

• Own a named account list and develop account plans for winning business with large digital native and enterprise companies
• Develop outbound strategies to create and nurture opportunities
• Own the full sales cycle from prospecting to close, to go live
• Own and lead commercial negotiations to increase and retain customer revenue and Stripe market share
• Develop relationships with executive stakeholders at prospective users
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses
• Lead and contribute to team projects to develop and refine our sales process
• Engage with cross-functional teams (Partners, Post Sales, Product and Engineering) to help drive and iterate Stripe's strategy

Who You Are

You're a results-driven salesperson who confidently sells business value and navigates technical conversations at all levels; CTO, COO, CFO and beyond. You've worked with upper-middle-market or enterprise customers and understand the buyer journey. You lead complex, multi-stakeholder deals, and quickly learn products that require technical depth. Analytical and ROI-focused, you enjoy modeling business outcomes and helping customers quantify investment decisions. You love prospecting, can own the full sales cycle independently, and will help shape our sales strategy by refining messaging and building key assets. If you're motivated, resourceful, persistent, and a great teammate, we'd love to talk.

Minimum Requirements

• 8+ years of sales experience, preferably at a technology company, with a track record of top performance
• Used to driving high activity with a goal of building and executing a healthy pipeline of qualified deals to close
• Ability to understand complex business problems companies face today, and craft solutions across multiple products
• Ability to develop and execute account plans spanning multiple business units across complex organizations
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Superior verbal and written communication skills
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology

Preferred Requirements

• Prior experience at a growth stage internet/software company
• Experience in fintech/payments is a plus

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At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.

We empower high-performing teams at brands like InDrive, McDonald’s, Uber to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.

Shape your future with Yuno! We are orchestrating the best high-performing team! If you are a Solutions Engineer ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions.

As a Solutions Engineer you will be part of the Customer Solutions Team, part of our Go To Market area.

Your contribution will be:

• Own the end-to-end merchant journey , from pre-sales to go-live and beyond
• Partner with Sales to design smart, scalable payment solutions tailored to merchant needs
• Lead API integrations (REST, webhooks, SDKs) and get merchants live fast
• Act as a trusted advisor, guiding merchants on performance, UX, and global payment strategies
• Solve complex technical challenges and unblock integrations quickly
• Collaborate with Product & Engineering to improve the platform and merchant experience
• Drive continuous optimization (conversion, auth rates, fraud, routing)
• Work closely with the Product to ensure we are building for scale while solving the merchant problems
• Have a Product mindset - be ready to build from scratch and automate processes

The skills you need

Minimum qualifications:

• Language Skills: English advanced is mandatory,
• At least 8+ years of experience in a Solutions Engineer or similar technical role within the payments or fintech.
• Experience with integration processes and working with APIs.
• Demonstrated ability to effectively communicate complex technical concepts to non-technical stakeholders, and customers.
• Experience in delivering successful product demonstrations and presentations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience in fintech, payments, or financial services
• Experience working with APIs, payment orchestration, or PSPs

What Yuno offers you

• Competitive compensation
• Remote work - You can work from anywhere!
• Home office bonus - We offer a one-time allowance to help you create your ideal home office.
• Work equipment
• Stock options
• Health Plan, no matter where you are
• Flexible Days off

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This role focuses on leveraging automation, advanced analytics, and AI-driven operational tooling to improve system observability, incident response efficiency, performance optimization, and proactive risk detection across high-throughput transaction processing environments.

The successful candidate will work closely with DevOps, SRE, Engineering, and Platform teams to design intelligent operational workflows that reduce manual intervention, improve service availability, and support continuous platform growth.

Key Responsibilities:

AIOps Platform Development & Automation

• Design and implement intelligent automation solutions to improve operational efficiency and reduce repetitive infrastructure and application support tasks.
• Develop tools and pipelines for automated incident triage, alert enrichment, and operational diagnostics.
• Integrate AI/ML capabilities into monitoring, logging, and event management platforms.
• Improve signal-to-noise ratio by optimizing alerting strategies and anomaly detection mechanisms.
• Other duties as assigned.

Observability Engineering & Operational Intelligence

• Enhance monitoring frameworks covering infrastructure, applications, transaction flows, and distributed system dependencies.
• Build intelligent dashboards and predictive insights to support proactive reliability management.
• Analyze large-scale operational datasets including logs, metrics, traces, and transaction telemetry.
• Define and track SLIs, SLOs, and reliability indicators for critical payment services.

Incident Prediction & Reliability Optimization

• Implement predictive models and heuristics to identify early indicators of system degradation or failure.
• Collaborate with SRE and platform teams to automate remediation workflows and self-healing mechanisms.
• Reduce Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) through intelligent automation and operational playbooks.
• Contribute to resilience engineering initiatives including chaos testing and reliability simulations.

Platform Performance & Capacity Intelligence

• Develop analytics to forecast workload growth, capacity requirements, and scaling thresholds.
• Provide recommendations for infrastructure tuning, cost efficiency, and performance optimization.
• Support engineering teams in identifying performance bottlenecks across compute, database, messaging, and network layers.

Security, Compliance & Governance Support

• Ensure AI-driven operational tooling aligns with secure engineering practices and regulated environment requirements.
• Support audit readiness through improved operational visibility and traceability.
• Contribute to anomaly detection use cases related to infrastructure misuse or unusual operational patterns.

AI Innovation & Research Collaboration

• Evaluate emerging AIOps tools, frameworks, and techniques for suitability in high-availability payment environments.
• Prototype intelligent operational capabilities such as:
• Predictive incident correlation
• Automated runbook execution
• Intelligent deployment risk analysis
• Log summarization and pattern clustering
• Transaction degradation early-warning signals
• Promote responsible AI adoption and knowledge sharing across engineering teams.

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This role focuses on designing and implementing intelligent automation solutions, improving observability practices, and leveraging AI-assisted operational capabilities to proactively detect system risks and optimize platform performance. The AIOps Engineer will work closely with DevOps, SRE, and Software Engineering teams to reduce operational overhead, improve incident response efficiency, and support scalable transaction processing environments.

Operational Intelligence & Observability Engineering

• Design and improve monitoring strategies covering infrastructure, applications, transaction flows, and distributed system dependencies.
• Build dashboards and alerting frameworks that provide actionable operational insights.
• Analyze logs, metrics, traces, and telemetry data to identify performance degradation patterns and reliability risks.
• Define and track service reliability indicators such as SLIs and SLOs.

Automation & Intelligent Workflow Implementation

• Develop automation scripts and workflows to reduce repetitive operational tasks and improve system recovery speed.
• Implement intelligent alert enrichment and automated incident triage mechanisms.
• Improve signal-to-noise ratio by tuning anomaly detection thresholds and alert correlation logic.
• Support creation of self-healing mechanisms for common infrastructure or application failure scenarios.

Incident Response & Reliability Improvement

• Participate in incident investigations and lead technical diagnosis for complex operational issues.
• Identify systemic reliability weaknesses and recommend engineering improvements.
• Reduce Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) through improved tooling and automation.
• Contribute to resilience engineering initiatives such as failover validation or controlled fault simulations.

Performance & Capacity Intelligence

• Analyze operational data to forecast infrastructure capacity requirements and scaling thresholds.
• Provide recommendations for performance optimization across compute, database, messaging, and networking components.
• Support cost efficiency initiatives through workload behavior analysis.

AI-Enabled Operational Innovation

• Implement AI use cases such as:
• Anomaly detection for infrastructure metrics
• Log clustering and automated incident summarization
• Predictive scaling signals based on workload patterns
• Deployment risk analysis using historical operational data
• Operational insight dashboards for proactive decision-making
• Evaluate emerging AIOps tools and integrate suitable capabilities into monitoring and automation platforms.
• Collaborate with R&D and platform teams to validate intelligent automation solutions in production environments.

Security & Compliance Awareness

• Ensure operational tooling and automation workflows align with secure engineering practices and regulatory expectations.
• Support audit readiness by maintaining visibility and traceability of monitoring configurations and operational actions.
• Contribute to detection use cases related to abnormal infrastructure or system behavior.

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Your responsibilities will include reviewing alerts in our transaction monitoring system, escalating suspicious activity to regulatory compliance, and timely processing of alerts and cases to consistently meet Service Level Agreements (SLAs). You will also be responsible for meeting all productivity and quality standards and Key Performance Indicators (KPIs) for the team.

In addition, you will direct the day-to-day activities of the Transaction Monitoring team and perform other tasks assigned from time to time.

To succeed in this role, you will have innate and intuitive knowledge of Razer Gold's goals and culture, as well as a strong understanding of the local operating environment in Malaysia.

We are looking for a candidate with a Bachelor's degree from a recognized university, with at least 1 year of working experience in a transaction monitoring function. Experience in banking, fintech, or finance industry is preferred. Proficiency in Mandarin is an advantage.

If you are a motivated and self-starting individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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As a Support Process Program Manager at Stripe, you will own a 'run the business' program, setting strategy, identifying improvement opportunities, and driving solutions in alignment with cross-functional partners. You will also manage a portfolio of process improvement projects, working cross-functionally with partner teams across Support to reduce friction, standardize workflows, and deliver measurable impact to Support's top-line metrics.

Responsibilities

• Support a 'run the business' program, including intake process management, recurring operational reviews with stakeholders, reporting routines, and distribution of workload to subject matter experts
• Own a portfolio of 2–3 concurrent process improvement projects from scoping through execution, driving measurable impact to top-line Support metrics
• Partner cross-functionally with stakeholders from Product and Support throughout the strategic design and execution phases of your projects to maximize the impact of your work
• Proactively identify process improvement opportunities, ensuring that proposals to change meet our desired outcomes and optimize for key metrics while minimizing potential risks

Who We Are Looking For

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4-7 years of experience in Operations, Support, project/program management, business process analysis, strategy and operations, and/or consulting
• Full professional proficiency in English (written and verbal) to collaborate with global teams
• Strong program management skills – Proven track record of managing end-to-end programs that transform operations and deliver quantifiable business impact
• Highly collaborative – Skilled at managing global stakeholders across all project phases, driving alignment and commitment, and unblocking progress
• Excellent communicator – Able to distill complex topics into clear, concise updates for leaders and peers across teams
• Data savvy – Comfortable analyzing large datasets and using data to drive program decisions and reporting
• Curious and driven – A self-starter who digs into the details, navigates ambiguity, and relentlessly pushes through challenges to find solutions
• AI enabled – Ability to understand, apply, interact with, and leverage artificial intelligence (AI) technologies in various contexts

Preferred Qualifications

• Experience working in customer-facing roles (e.g. customer support, sales, partnerships, consulting, professional services, etc.)
• Experience with relevant Support programs, such as Quality Assurance, Launch Readiness, and Knowledge Management
• Experience in fintech, financial services, payments, or regulated technology environments
• Familiarity with Jira, Medallia, Asana, Confluence, Trailhead, Whimsical, Salesforce, Claude Code, UnwrapAI
• Familiarity with SQL and data analysis platforms such as Looker, Power BI, or Tableau

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Gusto sits at the centre of many of the most important workflows for small businesses, which creates a meaningful opportunity to use rich product and customer data to build AI- and ML-powered systems that improve customer experiences, automate complex work, support better decision-making, and help small businesses thrive.

As Gusto becomes more AI-native, we are evolving how AI, ML, risk modeling, and platform capabilities come together across our products and internal systems. We are seeking a strategic Head of AI/MLE to lead this next chapter.

In this key leadership role, you will define how Gusto builds, deploys, evaluates, and scales AI/ML systems across the company. You will lead a broad organisation spanning Machine Learning Engineering, ML Platform, Risk Data Science, and AI Scientists, while partnering closely with senior business leaders to shape where AI can create durable customer and business impact.

As the Head of AI/MLE at Gusto, you will be responsible for unifying classical ML and GenAI into a coherent technical strategy, maturing the platform for broader self-service adoption, and shaping how AI-native products and production systems are built at Gusto.

Your teams will help translate business problems into end-to-end AI/ML systems, from experimentation and prototyping through evaluation, deployment, monitoring, feedback loops, and operational governance.

Your leadership will be critical in setting the technical direction, operating model, and quality bar for AI at Gusto. You will help teams move quickly where speed and learning matter most, while ensuring production systems meet high standards for reliability, measurement, safety, and long-term maintainability.

This is a senior technical executive role for someone who can combine deep engineering credibility, strong business judgment, and executive-level influence to make AI a durable advantage for Gusto.

Here’s what you’ll do day-to-day:

• Lead, manage, and develop a broad AI/MLE organisation spanning Machine Learning Engineering, ML Platform, Risk Data Science, and AI Scientists, fostering a culture of technical excellence, customer impact, collaboration, and continuous learning.

• Define and execute Gusto’s AI/ML systems strategy, unifying classical ML, GenAI, risk modeling, and platform capabilities into a coherent approach that supports Gusto’s broader business and product goals.

• Partner with senior leaders across Product, Engineering, Design, Data, Risk, Legal, Security, and business teams to identify where AI/ML can create meaningful customer value, business impact, and operational leverage.

• Shape how AI-native products and internal systems are built at Gusto, helping teams translate business problems into end-to-end AI/ML systems with clear standards for evaluation, monitoring, observability, reliability, safety, governance, and long-term maintainability.

• Lead the development and maturation of AI/ML platform capabilities, tooling, primitives, guardrails, and deployment patterns that make it easier for product and engineering teams to build, evaluate, deploy, and operate AI/ML systems with less friction, more autonomy, and the right quality bar.

• Drive disciplined technical and business judgment around AI/ML investments, including where to build, where to leverage existing capabilities, and where to avoid unnecessary complexity.

• Create room for fast experimentation and learning where appropriate, while ensuring high-impact production systems meet strong standards for quality, operational rigor, and business accountability.

• Set clear goals, KPIs, and operating rhythms to measure the performance, adoption, and business impact of AI/ML systems, and communicate progress and tradeoffs clearly to senior leadership.

• Stay close to the frontier of AI/ML advancement and help Gusto apply new technologies pragmatically, with strong judgment about what is durable, useful, and ready for production.

Here’s what we're looking for:

• We love meeting people with different technical and leadership backgrounds. For this role, we are looking for 10+ years of experience leading teams in applied machine learning, AI, engineering, or data science roles, with a track record of delivering impactful customer-facing software solutions.

• Deep technical expertise across AI/ML systems, including classical ML, GenAI/LLMs, statistical modeling, risk modeling, and production-scale deployment.

• Strong software engineering and systems background, with the ability to lead technical strategy across data, retrieval, evaluation, deployment, routing, monitoring, observability, feedback loops, and lifecycle management.

• Experience leading and scaling high-performing technical organisations, including Machine Learning Engineers, AI/ML Platform teams, Risk Data Scientists, and/or AI Scientists.

• Experience evolving ML teams toward a stronger software engineering and systems orientation, with clear ownership for building, operating, and improving production AI/ML systems.

• Strong platform orientation, with experience building tools, primitives, guardrails, and self-service capabilities that help product and engineering teams build AI/ML-powered products safely and effectively.

• Executive-level strategic judgment, with the ability to shape company-level AI/ML priorities, align senior leaders around tradeoffs, and make clear investment decisions based on customer value, business impact, technical feasibility, risk, data readiness, and operational complexity.

• Strong executive communication and influence, with the ability to explain complex AI/ML concepts and technical decisions in a way that clarifies strategy, tradeoffs, risk, investment needs, and organisational implications.

• Experience operating as a peer to senior cross-functional leaders across product, engineering, design, data, risk, legal, security, and business teams , bringing clarity, urgency, and practical judgment to ambiguous company-level opportunities.

• A clear thesis on how classical ML and GenAI should work together, how modern AI platform capabilities like retrieval, evaluation, agents, and observability should come together, and how AI/ML teams should evolve as the field becomes more software- and systems-oriented.

• Experience in fintech, risk modeling, regulated environments, or domains with high standards for reliability, trust, and compliance is a plus.

• Advanced degree in computer science, data science, machine learning, statistics, or a related field is a plus, but demonstrated systems leadership, production judgment, and executive-level impact matter most.

Our cash compensation amount for this role is targeted at $245,000-272,000 in Denver & most remote locations, and $288,000-321,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

We're looking for a Head of ML/AI Engineering to lead our AI/ML efforts and help us build AI-native products and internal systems. As the Head of AI/MLE at Gusto, you will be responsible for unifying classical ML and GenAI into a coherent technical strategy, maturing the platform for broader self-service adoption, and shaping how AI-native products and production systems are built at Gusto.

Responsibilities

• Lead, manage, and develop a broad AI/MLE organization spanning Machine Learning Engineering, ML Platform, Risk Data Science, and AI Scientists, fostering a culture of technical excellence, customer impact, collaboration, and continuous learning.

• Define and execute Gusto’s AI/ML systems strategy, unifying classical ML, GenAI, risk modeling, and platform capabilities into a coherent approach that supports Gusto’s broader business and product goals.

• Partner with senior leaders across Product, Engineering, Design, Data, Risk, Legal, Security, and business teams to identify where AI/ML can create meaningful customer value, business impact, and operational leverage.

• Shape how AI-native products and internal systems are built at Gusto, helping teams translate business problems into end-to-end AI/ML systems with clear standards for evaluation, monitoring, observability, reliability, safety, governance, and long-term maintainability.

• Lead the development and maturation of AI/ML platform capabilities, tooling, primitives, guardrails, and deployment patterns that make it easier for product and engineering teams to build, evaluate, deploy, and operate AI/ML systems with less friction, more autonomy, and the right quality bar.

• Drive disciplined technical and business judgment around AI/ML investments, including where to build, where to leverage existing capabilities, and where to avoid unnecessary complexity.

• Create room for fast experimentation and learning where appropriate, while ensuring high-impact production systems meet strong standards for quality, operational rigor, and business accountability.

• Set clear goals, KPIs, and operating rhythms to measure the performance, adoption, and business impact of AI/ML systems, and communicate progress and tradeoffs clearly to senior leadership.

• Stay close to the frontier of AI/ML advancement and help Gusto apply new technologies pragmatically, with strong judgment about what is durable, useful, and ready for production.

Requirements

• 10+ years of experience leading teams in applied machine learning, AI, engineering, or data science roles, with a track record of delivering impactful customer-facing software solutions.

• Deep technical expertise across AI/ML systems, including classical ML, GenAI/LLMs, statistical modeling, risk modeling, and production-scale deployment.

• Strong software engineering and systems background, with the ability to lead technical strategy across data, retrieval, evaluation, deployment, routing, monitoring, observability, feedback loops, and lifecycle management.

• Experience leading and scaling high-performing technical organizations, including Machine Learning Engineers, AI/ML Platform teams, Risk Data Scientists, and/or AI Scientists.

• Experience evolving ML teams toward a stronger software engineering and systems orientation, with clear ownership for building, operating, and improving production AI/ML systems.

• Strong platform orientation, with experience building tools, primitives, guardrails, and self-service capabilities that help product and engineering teams build AI/ML-powered products safely and effectively.

• Executive-level strategic judgment, with the ability to shape company-level AI/ML priorities, align senior leaders around tradeoffs, and make clear investment decisions based on customer value, business impact, technical feasibility, risk, data readiness, and operational complexity.

• Strong executive communication and influence, with the ability to explain complex AI/ML concepts and technical decisions in a way that clarifies strategy, tradeoffs, risk, investment needs, and organizational implications.

• Experience operating as a peer to senior cross-functional leaders across product, engineering, design, data, risk, legal, security, and business teams , bringing clarity, urgency, and practical judgment to ambiguous company-level opportunities.

• A clear thesis on how classical ML and GenAI should work together, how modern AI platform capabilities like retrieval, evaluation, agents, and observability should come together, and how AI/ML teams should evolve as the field becomes more software- and systems-oriented.

• Experience in fintech, risk modeling, regulated environments, or domains with high standards for reliability, trust, and compliance is a plus.

• Advanced degree in computer science, data science, machine learning, statistics, or a related field is a plus, but demonstrated systems leadership, production judgment, and executive-level impact matter most.

Our cash compensation amount for this role is targeted at $245,000-272,000 in Denver & most remote locations, and $288,000-321,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

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You'll own the full content and social lifecycle , from ideation and strategy through production, distribution, and measurement , to grow awareness, educate key audiences, and strengthen our brand presence across multiple platforms. This is a highly cross-functional role that sits at the intersection of brand, marketing, and communications.

You'll collaborate closely with teams across Bridge , including executives, GTM, product, and legal , to create high-value content and social programs that bring our mission to life.

Content Strategy, Creation, and Distribution

• Lead Bridge's content strategy across owned and paid channels to drive awareness and demand generation.
• Build and manage a comprehensive editorial and social calendar, ensuring timely and relevant content aligned with company goals.
• Write, edit, and oversee production of thought leadership content (blogs, white papers, case studies, reports, videos, webinars, newsletters, etc.).
• Develop a thought leadership and storytelling approach that differentiates Bridge from competitors and resonates across fintech and crypto audiences.
• Collaborate with internal experts, executives, and external partners to create content that informs, inspires, and converts.
• Identify and repurpose existing content for new audiences and formats.

Analytics & Optimization

• Leverage analytics tools to measure performance of both content and social campaigns; translate insights into actionable improvements.
• Track breaking news and industry trends to inform real-time content opportunities.
• Report regularly on content and social performance metrics, learnings, and ROI.

Minimum Requirements

• 5+ years of experience in content marketing, social media management, or digital storytelling, ideally within fintech or crypto.
• Strong ability to translate complex technical topics into accessible, engaging narratives.
• Proven success in leading multi-channel content programs and building engaged social communities.
• Excellent writing, editing, and storytelling skills across formats and audiences.
• Strategic thinker with hands-on execution ability , comfortable operating from big picture to daily publishing.
• Proficiency with analytics tools and social media management platforms.
• Experience collaborating cross-functionally and managing agency or partner relationships.
• Deep curiosity about crypto, fintech, and the future of financial technology.

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We want someone who has built stablecoin or crypto payment products at a stablecoin issuer, crypto exchange, cross-border payment platform, or fintech building on blockchain rails.

Location: This role is based out of Mexico City, Mexico, and is a full-time remote position where it is also possible to come into our office in Roma Norte on a flexible schedule.

Stablecoin Product Strategy

Own the stablecoin product roadmap: which rails to build on, which stablecoins to support, and how they integrate into payments and treasury workflows

Build institutional-grade infrastructure that abstracts blockchain complexity while preserving speed and cost advantages for end users

Drive the full product lifecycle from ideation through launch, collaborating with engineering, design, legal, compliance, and commercial teams

Cross-Border Payments & Treasury

Build products that let businesses send, receive, convert, and hold stablecoins alongside fiat across USD, EUR, BRL, MXN, and local currency corridors

Design seamless on/off-ramp flows that feel as simple as traditional banking, even for users who have never touched crypto

Ensure interoperability with fiat rails (ACH, Fedwire, SWIFT, SEPA, PIX, SPEI) so stablecoins become a natural extension of existing payment infrastructure

Compliance, Risk & Custody

Navigate US state licensing, MiCA, and LatAm crypto regulations to ship compliant products in every market we serve

Embed AML/KYC, Travel Rule, and transaction monitoring requirements into the product from day one

Evaluate wallet infrastructure, custodians, and key management solutions that meet institutional-grade security standards

Partnerships & Go-to-Market

Evaluate and manage partnerships with stablecoin issuers, liquidity providers, custodians, and banking partners

Enable Sales and Customer Success to position stablecoin products and close deals with CFOs and treasury teams

Ship, measure, and iterate,track adoption metrics and ruthlessly prioritize based on data and business impact

What We're Looking For:

Required

4+ years in product management at a stablecoin infrastructure provider, crypto exchange, cross-border payments company, or fintech building on blockchain rails

Deep stablecoin expertise: issuance and redemption mechanics, reserve models, on-chain settlement, ecosystem dynamics, and how stablecoins interact with treasury flows and FX

Strong understanding of fiat rails: ACH, wires, RTP, SWIFT, SEPA, PIX, SPEI,and how reconciliation, settlement timing, and fiat conversions work alongside stablecoin flows

Blockchain infrastructure literacy: EVM chains, Solana, Layer 2s, wallet architecture, key management, and custody. Able to converse with engineers on API docs and system design

Regulatory fluency: AML/KYC frameworks, Travel Rule, MiCA, US state-by-state licensing, and how compliance requirements vary by jurisdiction

Analytical rigor: comfortable with SQL, dashboards, and building data-driven business cases

Exceptional communication: can write strategy memos and product specs that align cross-functional stakeholders

Strongly Preferred

Track record of owning complex, regulated financial products from concept through production at scale

Relationships in the stablecoin ecosystem,issuers, custodians, liquidity providers, or regulators

Experience with multi-market products serving LatAm, US, and/or European customers

Familiarity with developer platforms, API design, and ecosystem-driven products

Background in traditional payments or banking

Why This Role Matters:

Cross-border payments move $150+ trillion annually through slow, expensive, opaque systems. Stablecoins are the most promising technology to fix this,but most stablecoin products today are built for crypto-native users, not the finance teams at global businesses who move billions daily. At Jeeves, you'll bridge that gap and shape how thousands of global businesses adopt stablecoin-powered finance.

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We're looking for a Senior Manager to lead a team of Relationship Managers, coach them, and drive commercial results across a growing book of accounts. You'll start with 4 to 5 direct reports, intentionally small so you have space to build the right systems, coaching rhythms, and workflows before scaling up. You'll also help us figure out what great RM management looks like at scale, leveraging AI to free your team up for the work that actually matters: building real relationships with customers.

Responsibilities:

• Put customers first: Make sure your team's work starts and ends with the customer. Growth that erodes trust isn't growth. You're building a team that earns the right to expand relationships, not one that just chases numbers.

• Lead and coach your team: Run regular 1:1s, business reviews and deal reviews. Give direct, honest feedback. Help each person on your team get meaningfully better at their job.

• Drive expansion revenue: Own your team's commercial targets across product attach, upsell, and wallet share growth. Know which accounts to push and when.

• Use technology to scale: Identify where AI and automation can take operational work off your team's plate so they spend more time talking to customers. Build native automations, design AI-forward workflows, and partner with RevOps and Engineering to push the limits of what your team can do with fewer manual processes.

• Stay nimble and test constantly: Run small experiments to find signal. Test messaging, segmentation, cadence, and channels. Look at the data, learn fast, and adjust. The competitive landscape shifts regularly, and your team's approach needs to shift with it.

• Work cross-functionally: Translate what you're hearing from customers into something Product, Operations, Marketing, and Compliance can act on.

Requirements:

• 8+ years in account management, customer success or expansion sales with commercial ownership, with at least 3 years managing a revenue-owning team.

• A track record of running experiments and iterating quickly in a fast-moving, competitive environment.

• Strong coaching instincts. You've hired and developed reps, and you can point to people whose careers you've shaped.

• AI fluency is a must. You should have real experience automating processes and leveraging data to make your team more effective. We're not looking for someone who configures off-the-shelf tools. We want someone scrappy who builds native automations and is always looking for ways to do more with less.

• Demonstrated ability to gain trust and buy-in from a team, especially in a fast-paced environment where things are still being figured out.

• Experience building relationships with key stakeholders and customers. You're comfortable networking, representing the team at events, and developing the kind of rapport that turns customers into advocates.

Nice to Have:

• Experience managing people in different functional sub-roles (vertical specialists, scaled account managers, strategic RMs) with related but distinct goals.

• Pre-sales or net-new sales experience in addition to post-sale expansion.

• Background in fintech, banking, or SaaS serving startups and growth-stage companies.

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Program Manager, Go To Market

Job Description

At Stripe, we're building a financial infrastructure platform for businesses. Millions of companies,from the world's largest enterprises to the most ambitious startups,use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

As a Program Manager, Go To Market, you'll design and drive programs that help Stripe's Sales and Partner, and Channel teams execute with clarity and consistency. You'll own end-to-end delivery for critical GTM initiatives,translating strategy into scalable plays, field-ready rollouts, and durable operating cadences.

Responsibilities

Strategy and Execution

Be accountable for building and driving large-scale GTM programs end-to-end,aligning stakeholders, defining the plan and operating model, and ensuring measurable outcomes. Drive the 'full-stack' of change management (stakeholder engagement, champions, communications, and enablement) so programs land successfully with Sales and Partners.

Pipeline Hygiene and Forecasting Cadence

Support operating rhythms that improve pipeline quality, stage discipline, and forecast consistency. Partner with Sales Operations and Sales leadership to drive adoption, surface risk, and ensure leaders have reliable visibility into performance drivers.

Global Initiatives

Provide central project management support on high-priority global initiatives (i.e. 'Big Rocks' workstreams) to drive decision-making, action, visibility, accountability, and impact.

Partner/Channel GTM

Support partner-inclusive motions that embed partners into the selling process (from opportunity identification through close and expansion). Coordinate partner readiness (offers, positioning, assets, and co-selling rhythms) and enable the 'operating handshake' across teams to reduce friction and increase speed.

Executive Reporting and Business Reviews

Build concise exec-ready readouts that connect program activity to outcomes (pipeline created, conversion, win rate, cycle time, partner influence) and drive decisions in WBR/MBR/QBR forums.

Program Scalability and Foundation

Develop a roadmap for the foundational requirements to operate the program efficiently and at scale. Drive scalability through process refinement and automation, collaborating closely with critical cross-functional teams to build the needed tools, dashboards, and automation.

Stakeholder Alignment and Communication

Set goals and targets for programs, run key forums/updates, and keep executives and cross-functional partners informed on progress, risks, and decisions. Build strong collaborative relationships across Stripe.

Requirements

Minimum Requirements

• 4+ years of experience in program management, GTM strategy/operations, business operations, management consulting, or a related discipline.
• A strong track record of delivering complex, cross-functional programs in a changing, ambiguous environment end-to-end (from problem definition through rollout and adoption).
• Deep problem-solving and analysis experience (solving business problems,commercial, operational, financial) in a Sales-oriented environment.
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite.
• The ability to seamlessly transition from strategy, high-level to very detailed, and a willingness to 'roll up your sleeves'.
• Ability to influence cross-functional stakeholders to align and execute on common objectives.

Preferred Qualifications

Experience operating with incomplete data and reprioritizing as business needs change.

• Prior experience supporting enterprise GTM motions (Sales-led and/or partner-led) and partnering with senior stakeholders through executive-facing cadences (QBRs, exec briefings, account/territory planning).
• Background in GTM programs that improve field execution,such as sales plays, partner co-sell motions, enablement rollouts, pipeline discipline, or launch/readiness programs across Sales, Marketing, and Product.
• Experience partnering with Data Science or building dashboards/automation for program observability.
• Familiarity with pipeline and forecasting operating rhythms (e.g., weekly forecast, MBR/QBR inputs) and improving pipeline hygiene at scale.
• Experience partnering closely with Sales Strategy and Operations on process and tooling improvements (e.g., dashboards, workflow automation, data quality initiatives).
• Comfort with SQL or analytics tools to interrogate program and user data.
• Prior payments or fintech experience.

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You will partner with senior leaders on workforce planning and headcount decisions, feeding into BFL's global people strategy. You will lead employee relations matters in the US with sound judgement and a solid grasp of relevant employment law. You will act as the regional voice in broader People team conversations, surfacing NA-specific insights, risks, and opportunities to the global team.

In addition to People Partnering, you will own the smooth running of core People Ops processes for NA, including employee lifecycle events, onboarding, offboarding, compliance, and HRIS hygiene. You will ensure US employment practices are compliant across every state where BFL operates, partnering with Legal where needed. You will collaborate with People Ops colleagues in Europe to maintain consistent global standards while adapting processes for the US context.

You will use data and tooling to keep NA People Ops running cleanly and at scale – spot inefficiencies and fix them. You will be the person on the ground when something needs sorting fast and Europe is hours ahead.

The ideal candidate Manager has 6+ years of People/HR experience, with meaningful time in a Business Partnering or People Partner role. They must have worked in tech, preferably in deep tech (AI, infrastructure, developer tooling, fintech, or similar). They should have experience working within or alongside a European-headquartered company, understanding the cultural nuances and time zone dynamics.

They should have a solid command of US employment law, knowing when to act and when to escalate to counsel. They should be comfortable operating across both strategic partnering and hands-on People Ops – the hybrid nature of the role energises them. They should have strong coaching instincts and the credibility to influence VP-level stakeholders. They should have a data-informed approach, using people metrics to tell stories and drive decisions.

Experience as the first or only People Partner in a region, or in an early-stage/scaling environment, is a plus. Experience building or improving people processes from scratch is also a plus.

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Wonderschool is solving one of the most critical market problems in the U.S.: childcare access and affordability. We're building an AI-powered platform that enables providers to operate financially sustainable childcare businesses at scale.

As Product Manager for Fintech & Payments, you will own core financial products that drive usage, revenue, and profitability. You'll move fast, identify and ship high-leverage product improvements, and create tools that providers prefer over any alternative.

What You'll Own

• Lead product development for tuition payments and other provider-facing financial tools
• Grow total payments volume, product adoption, and net revenue
• Improve provider NPS and reduce friction across the billing experience
• Drive profitability and improve unit economics through product and pricing strategy
• Work end-to-end with engineering, design, and data to ship features weekly
• Talk to providers every week and turn insights into product decisions
• Use modeling, experimentation, and data to drive prioritization and iteration
• Scale internal workflows and product surfaces using AI and automation tools

What You'll Need

• Strong product judgment and an instinct for what users want
• Background as a software engineer or ability to work deeply with engineering teams
• Experience with payments, fintech, or in a high-bar finance role (e.g., investing, banking)
• Proven track record of delivering 0→1 products that generate measurable financial results
• Strong analytical thinking; can model impact and drive decisions with data (SQL or similar is a plus)
• Extreme ownership and urgency , ships fast, iterates constantly, and fixes broken experiences
• Bias toward outcomes , knows how to set and hit aggressive goals
• Interest in small business empowerment, with a preference for those who've built or supported business owners
• Based in San Francisco, with the ability to work in-office 3–5 days/week

What Success Looks Like

• Payments volume and adoption grow significantly month-over-month
• Providers prefer our financial tools and use them to grow their income
• Unit economics improve meaningfully through product changes
• High NPS and reduced support load signal strong usability and product-market fit
• You identify quick wins, iterate fast, and consistently ship value

Why Join Wonderschool

We operate with urgency, clarity, and focus. As a Series B company with significant capital and a rapidly growing customer base, we're building real products that generate revenue and deliver economic value. If you care about solving hard financial problems and want to build with speed and ownership , you'll thrive here.

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The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers.

In this role, you will lead a team of 5–7 high-performing Account Executives (AEs) dedicated to driving revenue growth and acquiring new customers within Brex's Growth segment. You'll empower your team to exceed ambitious targets, delivering impactful results that directly contribute to Brex’s success.

The ideal candidate has a proven track record of leading and scaling successful B2B SaaS and/or Payments sales teams, ideally within fintech, travel, spend management, banking, or financial services industries. You thrive in dynamic environments, combining strategic thinking with hands-on coaching to unlock your team’s full potential.

Responsibilities:

• Lead a High-Performing Team: Guide, coach, and support a team of Account Executives (AEs) to consistently meet and exceed quotas, fostering a culture of excellence and accountability.
• Scale the Team: Recruit, hire, onboard, and train new AEs to support growth while improving internal enablement programs to ensure long-term success.
• Sales Strategy and Planning: Own weekly forecasting and ensure team members maintain an updated and accurate pipeline.
• Collaborate with Cross-Functional Teams: Partner with Marketing, Product, and Customer Success to develop and execute sales strategies that align with Brex’s overall goals and objectives.
• Win Deals: Build and maintain relationships with key decision-makers at mid-market companies to drive revenue growth and customer acquisition.
• Leverage Data: Continuously monitor and analyze sales performance metrics to identify trends, address challenges, and uncover opportunities for improvement.

Requirements:

• 5+ years of B2B SaaS sales experience, ideally within fintech, travel, or spend management industries
• 2+ years of experience managing a high-performing sales team with a consistent record of achieving or exceeding quotas
• Demonstrated success in driving revenue growth and acquiring new customers
• Consistent track record of achieving quota
• Strong leadership, coaching, and team-building capabilities
• Excellent communication and interpersonal skills to inspire teams and build relationships with stakeholders
• Excellent prospecting skills and the ability to train others to generate pipeline
• Superb organizational skills and the ability to help others become organized
• Bachelor’s degree in business, marketing, or a related field

Compensation: The expected OTE range for this role is $207,000 - $230,000.

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As part of this role, you will:

• Lead a team of 7+ backend and full-stack engineers
• Hire, mentor, and retain high-performing engineers across experience levels
• Help shape the organization structure as the payment rails group scales
• Coach emerging leaders within the group
• Drive predictable execution against company and product goals
• Foster a healthy, engaging, and high-performing team environment
• Uphold a high bar for technical quality, reliability, and system stability
• Align engineering work with Mercury's values and long-term strategy
• Partner closely with product and design to identify and prioritize high-impact work
• Collaborate across teams to build cohesive products and simpler, more maintainable systems
• Balance new development with ongoing maintenance and operational excellence

The ideal candidate for the role:

• Has 5+ years of experience managing software engineering teams at multiple organizations
• Has been hired as an external manager previously and knows how to gain domain knowledge to have positive impact quickly
• Experience operating in high-responsibility/high-impact domains
• Comfortable with ambiguity and growing scope
• Track record of leading through cross-functional and cross-team coordination
• Brings strong technical judgment and credibility
• Is familiar with our tech stack (especially Haskell), or excited to learn it
• Has experience in finance, fintech, or banking systems (payments experience is a plus)

If this role interests you, we invite you to explore our public demo at demo.mercury.com.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.

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This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers.

As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities:

• Manage and expand some of our most important ISV customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications:

• Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.
• Experience selling through ISV partners

Travel: Approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation: The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $132,192 - $165,240.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600.

This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

This role is eligible to earn commissions.

Applications for this role will be accepted on an on-going basis.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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This role is hands-on and execution-focused, supporting high-volume marketing review workflows while helping improve processes, guidance, and training as the program continues to mature. You will partner closely with Marketing, Legal, Product, and other cross-functional teams to enable compliant, high-quality marketing at scale.

Responsibilities: Review and approve marketing materials across channels (e.g., web, SEO, campaigns, email, product marketing, and promotional content) for compliance with internal policies and applicable regulations (e.g., UDAAP, FTC advertising standards). Ensure marketing claims are accurate, substantiated, and appropriately disclosed, including validation of performance-related claims. Manage a high-volume intake of marketing reviews, including triaging requests, prioritizing based on risk, and meeting turnaround expectations in a fast-paced environment. Partner with Marketing, Product, and Legal teams to translate regulatory requirements into clear, actionable, and solutions-oriented guidance. Track, document, and maintain records of marketing reviews to support audit readiness and reporting expectations. Identify and escalate higher-risk or complex issues with clear recommendations to senior compliance leadership. Support and improve marketing compliance policies, procedures, training, and review workflows to increase efficiency and reduce rework. Take ownership of recurring issues or gaps and drive practical, scalable solutions, while supporting partner bank expectations, audits, and regulatory inquiries.

Requirements: 4–6 years of experience in compliance, legal, risk, or a related function within banking, financial services, or fintech. Experience reviewing marketing materials or customer-facing content in a regulated environment. Working knowledge of key marketing and consumer protection regulations (e.g., UDAAP, FTC advertising rules; familiarity with Reg Z, CAN-SPAM, TCPA, or similar is a plus). Strong attention to detail and ability to assess risk and apply regulatory requirements pragmatically. Clear and effective written and verbal communication skills, with the ability to provide concise, solutions-oriented feedback. Ability to manage multiple priorities and deadlines in a high-volume, fast-paced environment. Demonstrated ownership and strong problem-solving skills, with the ability to navigate ambiguity and improve processes. Collaborative, hands-on working style with a focus on execution and cross-functional partnership.

Nice to have: Experience supporting or scaling a marketing compliance review program. Familiarity with fintech products across payments, card programs, and complex banking products. Experience working with partner banks or within a bank partnership model. Experience or familiarity with AI tools or AI-generated marketing content, including understanding associated compliance risks and review considerations.

Compensation: The expected salary range for this role is $159,000-$198,000. However, the starting base pay will depend on several factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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As a Manager, Compliance Marketing, you will: Review and approve marketing materials across channels (e.g., web, SEO, campaigns, email, product marketing, and promotional content) for compliance with internal policies and applicable regulations (e.g., UDAAP, FTC advertising standards) Ensure marketing claims are accurate, substantiated, and appropriately disclosed, including validation of performance-related claims Manage a high-volume intake of marketing reviews, including triaging requests, prioritizing based on risk, and meeting turnaround expectations in a fast-paced environment Partner with Marketing, Product, and Legal teams to translate regulatory requirements into clear, actionable, and solutions-oriented guidance Track, document, and maintain records of marketing reviews to support audit readiness and reporting expectations Identify and escalate higher-risk or complex issues with clear recommendations to senior compliance leadership Support and improve marketing compliance policies, procedures, training, and review workflows to increase efficiency and reduce rework Take ownership of recurring issues or gaps and drive practical, scalable solutions, while supporting partner bank expectations, audits, and regulatory inquiries

Requirements: 4–6 years of experience in compliance, legal, risk, or a related function within banking, financial services, or fintech Experience reviewing marketing materials or customer-facing content in a regulated environment Working knowledge of key marketing and consumer protection regulations (e.g., UDAAP, FTC advertising rules; familiarity with Reg Z, CAN-SPAM, TCPA, or similar is a plus) Strong attention to detail and ability to assess risk and apply regulatory requirements pragmatically Clear and effective written and verbal communication skills, with the ability to provide concise, solutions-oriented feedback Ability to manage multiple priorities and deadlines in a high-volume, fast-paced environment Demonstrated ownership and strong problem-solving skills, with the ability to navigate ambiguity and improve processes Collaborative, hands-on working style with a focus on execution and cross-functional partnership

Nice to have: Experience supporting or scaling a marketing compliance review program Familiarity with fintech products across payments, card programs, and complex banking products Experience working with partner banks or within a bank partnership model Experience or familiarity with AI tools or AI-generated marketing content, including understanding associated compliance risks and review considerations

Compensation: The expected salary range for this role is $159,000- $198,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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This role is hands-on and execution-focused, supporting high-volume marketing review workflows while helping improve processes, guidance, and training as the program continues to mature. You will partner closely with Marketing, Legal, Product, and other cross-functional teams to enable compliant, high-quality marketing at scale.

Responsibilities:

• Review and approve marketing materials across channels (e.g., web, SEO, campaigns, email, product marketing, and promotional content) for compliance with internal policies and applicable regulations (e.g., UDAAP, FTC advertising standards)
• Ensure marketing claims are accurate, substantiated, and appropriately disclosed, including validation of performance-related claims
• Manage a high-volume intake of marketing reviews, including triaging requests, prioritizing based on risk, and meeting turnaround expectations in a fast-paced environment
• Partner with Marketing, Product, and Legal teams to translate regulatory requirements into clear, actionable, and solutions-oriented guidance
• Track, document, and maintain records of marketing reviews to support audit readiness and reporting expectations
• Identify and escalate higher-risk or complex issues with clear recommendations to senior compliance leadership
• Support and improve marketing compliance policies, procedures, training, and review workflows to increase efficiency and reduce rework
• Take ownership of recurring issues or gaps and drive practical, scalable solutions, while supporting partner bank expectations, audits, and regulatory inquiries

Requirements:

• 4–6 years of experience in compliance, legal, risk, or a related function within banking, financial services, or fintech
• Experience reviewing marketing materials or customer-facing content in a regulated environment
• Working knowledge of key marketing and consumer protection regulations (e.g., UDAAP, FTC advertising rules; familiarity with Reg Z, CAN-SPAM, TCPA, or similar is a plus)
• Strong attention to detail and ability to assess risk and apply regulatory requirements pragmatically
• Clear and effective written and verbal communication skills, with the ability to provide concise, solutions-oriented feedback
• Ability to manage multiple priorities and deadlines in a high-volume, fast-paced environment
• Demonstrated ownership and strong problem-solving skills, with the ability to navigate ambiguity and improve processes
• Collaborative, hands-on working style with a focus on execution and cross-functional partnership

Nice to have:

• Experience supporting or scaling a marketing compliance review program
• Familiarity with fintech products across payments, card programs, and complex banking products
• Experience working with partner banks or within a bank partnership model
• Experience or familiarity with AI tools or AI-generated marketing content, including understanding associated compliance risks and review considerations

Compensation: The expected salary range for this role is $159,000-$198,000. However, the starting base pay will depend on several factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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You'll treat both the Stripe App Marketplace (as a product and channel) and the broader partner ecosystem (the network of technology partners, platforms, SIs, and integrations that extend Stripe) as your "product." Your work will ensure that our ecosystem is marketed as a cohesive, world-class strategic advantage for Stripe.

Key responsibilities include:

• Defining the value proposition of the Marketplace and broader ecosystem for developers, customers, partners, and internal teams , with clear messaging for both supply (partners building on Stripe) and demand (users adopting solutions).
• Building messaging and competitive positioning frameworks that show how our ecosystem extends Stripe's core products and differentiates us vs. alternatives.
• Partnering with Product, Partnerships, PMM, and Partner Marketing to launch new Apps and Marketplace categories and ecosystem solutions , ensuring they're woven into product launches and big moments (Sessions, Tour, announcements).
• Developing GTM playbooks, solution briefs, pitch decks, and battlecards so field teams can sell ecosystem and Marketplace solutions.
• Collaborating with Partner Marketing on case studies, demand gen, and narratives that showcase ecosystem adoption and network effects.
• Tracking adoption patterns, benchmark against competitors, and provide insights to product and partnerships teams on where to invest. Engage Analyst Relations to elevate Stripe's ecosystem visibility externally.

Requirements include:

• 5-7 years of relevant work experience spanning product marketing, platform/ecosystem marketing, partner marketing, or product management.
• At least 3-5 years of marketing or go-to-market experience in a B2B SaaS or platform environment.
• Experience positioning and marketing a marketplace, ecosystem, or platform product.
• Experience working cross-functionally with product, partnerships, and sales teams.
• Experience developing positioning frameworks, competitive analysis, and GTM strategies.

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As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Join the team as Twilio’s next Compliance Operations Specialist 1.

About the job:

At Twilio, our mission is to power the future of communications. We believe that communication should be at the heart of every product and customer experience. In this role you will be monitoring the use of Twilio products, voice, SMS and email, to ensure that the traffic on Twilio’s platform is legal, compliant, and wanted. To do this you will also ensure that all traffic is following Twilio’s Voice Policy, Messaging Policy, Acceptable Use policy and meets CTIA requirements.

We are looking for someone that is passionate about preventing fraud and abuse. The ideal candidate has some experience in research and investigation skills and enjoys challenging and complex case work.

Responsibilities:

In this role, you’ll:

Investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in compliance investigations

Protect Twilio customers and consumers through ongoing identification of bad actors, non-compliant activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives.

Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful.

Use call detail records & aggregate traffic data to identify patterns and trends that determine a set list of actions.

Resolve urgent issues impacting businesses, carriers and consumers worldwide.

Use Twilio’s tools and your own investigative powers to detect and prevent non-compliant activity.

Provide support for customers by email, to ensure customers have an excellent experience with Twilio.

Qualifications:

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

*Required:

Willingness to work a non-traditional schedule, weekends, holidays and evenings may be required.

You have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications

Experience working in a fast paced, ambiguous environment, with a strong bias for action

You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.

You are detail-oriented with good organizational skills and comfortable with ambiguity.

You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.

You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.

You have good time management and organizational skills and are comfortable working under pressure.

Desired:

Basic knowledge of Zendesk, Airtable, Looker or similar tools

Basic understanding APIs and related technologies

Background in telecommunications is desired.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic.

Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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Your primary responsibility will be to review and recommend monetization and pricing strategies for new product launches and our existing portfolio. You will also be responsible for owning and delivering on cross-functional projects and commercial go-to-market initiatives.

In addition, you will help shift from a commercial strategy and operations function to an AI-powered builder program. You will be responsible for deciding, building, and monitoring key pricing and monetization KPIs across our product and go-to-market portfolio.

As a Senior Pricing and Monetization Manager, you will be the pricing and monetization expert and go-to-partner for monetization and commercial strategy. You will work closely with key stakeholders such as product, product marketing, sales, data science, and finance.

To be successful in this role, you will need to have a background in fintech, business banking, retirement, e-commerce, payroll, or HR back office SaaS. You will also need to have experience with AI-native operators who can go from strategy to execution quickly, building agents instead of processes.

You will be responsible for presenting and working on topics for our executives, board, and senior leaders across Gusto. You will need to have exceptional cross-functional stakeholder management and relationship-building skills.

The salary for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000.

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We're looking for a Senior Pricing and Monetization Manager to focus across our platform portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

As a Senior Pricing and Monetization Manager, you will:

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

We're looking for someone with a background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS. You should also have experience with B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field. Additionally, you should be an AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.

The ideal candidate will have a strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis. You should also have exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.

You should be a clear, concise communicator, able to distill complex ideas for any audience. You should thrive in fast-moving environments; able to pivot quickly and manage competing priorities. You should be curious, growth-oriented, and genuinely passionate about pricing.

Nice to have:

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques.
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

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Our mission is to power the future of communications, believing that communication should be at the heart of every product and customer experience.

As a Compliance Operations Specialist 1, you will be monitoring the use of Twilio products, voice, SMS and email, to ensure that the traffic on Twilio's platform is legal, compliant, and wanted. You will also ensure that all traffic is following Twilio's Voice Policy, Messaging Policy, Acceptable Use policy and meets CTIA requirements.

In this role, you'll: Investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in compliance investigations Protect Twilio customers and consumers through ongoing identification of bad actors, non-compliant activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful Use call detail records & aggregate traffic data to identify patterns and trends that determine a set list of actions Resolve urgent issues impacting businesses, carriers and consumers worldwide Use Twilio's tools and your own investigative powers to detect and prevent non-compliant activity Provide support for customers by email, to ensure customers have an excellent experience with Twilio

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

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Responsibilities:

• Drive impact by developing new products, improving features, and optimizing conversion rates
• Own the end-to-end user experience across web, mobile, and backend systems
• Analyze user behavior using analytics tools to enhance core critical metrics
• Understand, define, analyze and document client requirements and struggles by conducting regular meetings
• Collaborate with cross-functional teams including R&D, Payments, Customer Support, CRM, Design, and Analytics
• Conduct product and market research to identify trends, innovations, and strategic opportunities
• Define and execute product roadmaps

Requirements:

• 4+ years of experience as a Product Manager, Solution Architect, System Analyst or Product Owner in E-commerce, FinTech, iGaming industry
• iGaming experience is a strong advantage
• Strong proficiency in interpreting information and developing data-informed products
• Skilled in translating business needs into features and product improvements
• A quick learner, active listener, and clear communicator with strong presentation abilities
• Experience with general security technologies, processes, and concepts
• Familiarity with marketing and advertising is desirable
• Excellent communication, presentation, influencing, and reasoning skills. Ability to clearly communicate complex concepts with both technical and non-technical partners
• Strong leadership and interpersonal skills, and the ability to work cross-functionally
• Strong business judgment and decision-making skills. Ability to identify, prioritize, and articulate high-impact initiatives
• Broad experience with web applications, user journeys, and acquisition funnels
• Solid understanding of UI/UX principles
• Experience leading projects driven using Waterfall and Agile methodologies
• Ability to learn and adjust quickly to a dynamic and changing environment
• Fluent in English – both written and verbal (required)

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

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We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.

In this role, you'll:

• Manage and strategically expand relationships with our High Tech customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio.
• Drive the entire sales process from prospecting to deal closure, including launch.
• Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.
• Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs.
• Effectively communicate with all levels of the customer organization such as developers, managers, and executives.
• Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

We are always looking for people who will bring something new to the table!

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This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services.

As an Associate Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses.

In this role, you'll:

Manage and expand some of our most important Regulated Verticals customer accounts.

Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.

Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.

Serve on a cross-functional account team with representatives from product, finance, support, and services teams.

Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

Generates and maintains an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.

If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

We are always looking for people who will bring something new to the table!

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Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

As a Staff Product Manager, you will play a central role in shaping the future of our core banking product and the broader platform that powers it. You'll help define the systems, capabilities, and product foundations that enable new banking experiences, while partnering cross-functionally to bring products from concept through launch and scale.

This role is based in our Menlo Park, CA, New York, NY, and Washington, DC offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do:

• Lead a team of engineers, designers, researchers, data scientists, and operators to better understand customers and their most pressing needs
• Establishing a product vision and shared set of priorities across the team and the company, which meet the most important needs of our customers
• Collaborate with cross functional stakeholders such as legal, compliance, operations, finance, and customer success to ensure products are built the right way
• Drive execution from concept through launch, including defining success metrics and iterating based on results

What you bring:

• Bachelor’s, Master's, or equivalent experience
• At least 5 years of direct product management experience building high-quality consumer products; 7+ years preferred
• Superb product and business sense
• Excellent analytical and communication skills
• A strong sense of urgency and speed, with the ability to manage multiple priorities in a fast-moving environment
• High standards and a strong work ethic - you always bring your best and expect your colleagues to do the same
• Delight in bringing innovation and impact to customers, particularly in complex and dynamic environments
• Experience in fintech products is a plus, but not required

What we offer:

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $191,000-$225,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $168,000-$198,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $150,000-$176,000 USD

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Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Banking team’s mission is to design best-in-class financial experiences that empower users to manage and move their money with confidence. We work cross-functionally with product, engineering, content design, and research to deliver solutions that are accessible, user-focused, and scalable. The team operates like a nimble startup within Robinhood,lean, innovative, and collaborative.

As a Senior Product Designer, you’ll play a central role in shaping the visual and interaction design of Robinhood’s Gold Card and banking products. You’ll work from 0 to 1, building entirely new systems while maintaining a cohesive design identity. Your focus will be on delivering best-in-class craft, with opportunities to prototype and explore motion to create polished, engaging experiences!

This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Drive end-to-end design of key features across our banking tools and experiences
• Create visually compelling, cohesive designs that elevate our user experience
• Collaborate closely with cross-functional partners including Product, Engineering, Content, and Research
• Contribute to and evolve our design system for banking products
• Help set the standard for design craft and product excellence across the team

What you bring

• 5+ years of experience as a product designer with a strong visual design portfolio
• Demonstrated success designing consumer-facing products, ideally in fintech or adjacent spaces
• Experience taking products from concept to launch
• Strong systems thinking and the ability to build and maintain scalable design systems
• Bonus: Prototyping and motion design skills to bring interactions to life

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet , a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones.

Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC): $166,000-$195,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL): $146,000-$172,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL): $129,000-$152,000 USD

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Our mission is to democratize finance for all.

An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history.

If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact.

Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers.

We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Vulnerability Management team’s mission is to reimagine security as an engineering and design challenge by building scalable, automated defense systems that proactively identify and reduce risk.

The team is driving a shift toward an intelligence-driven defense model, leveraging advanced technologies like AI and machine learning to move beyond traditional “scan-and-patch” approaches and make security seamless for developers.

As a Senior Vulnerability Management Engineer, you will lead the transformation of vulnerability management into a self-scaling security platform.

You’ll architect next-generation automated defense systems, using Agentic AI and machine learning to continuously discover, prioritize, and remediate risk at scale,helping make security efficient, proactive, and embedded into the development lifecycle.

This role is based in our Toronto, Canada office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community.

Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Set Strategic RBVM Vision: Act as the technical lighthouse, defining the multi-year roadmap and driving the move toward Risk-Based Vulnerability Management (RBVM), prioritizing vulnerabilities based on real-world exploitability and business context.

• Architect Agentic AI Systems: Design and deploy AI agents that autonomously triage findings, correlate threat intelligence, and generate production-ready remediations (e.g., automated Pull Requests for dependency updates and config drift).

• Build Exposure Intelligence: Develop systems that correlate vulnerabilities with runtime context and infrastructure topology (Kubernetes/AWS) to accurately model real-world blast radius and ensure engineers only fix what is actually exploitable.

• Automate Triage & Self-Healing: Create “paved roads” and CI/CD guardrails that prevent specific vulnerability categories from ever reaching production, reducing manual toil for the entire engineering organization.

• Data-Centric Visibility: Build high-fidelity dashboards using LLM-powered summarization to translate complex security signals into actionable insights for engineering leadership.

• Lead Emergency Response: Orchestrate the technical response to high-impact zero-days by rapidly performing cross-environment blast-radius analysis.

• Drive Execution Ownership: Take full ownership of operational security work, ensuring that critical vulnerabilities are systematically eradicated while maintaining high engineering velocity.

What you bring

• Experience: 5+ years in Security Engineering with a track record of leading high-impact automation or security platform initiatives at a Senior or Staff level.

• AI & Agentic System Fluency: Hands-on experience building or deploying agentic systems or LLM orchestration frameworks (e.g., LangChain, AutoGPT) to solve complex security or engineering problems at scale.

• Bug Bounty & Exploit Proficiency: Active experience participating in or managing Bug Bounty programs; a deep understanding of how attackers exploit vulnerabilities and how to translate those findings into systemic fixes.

• Engineering Excellence: Strong software engineering background with proficiency in Go or Python and a history of building scalable, API-driven security tooling.

• Modern Infrastructure Depth: Deep knowledge of securing AWS and Kubernetes-based architectures.

• Vulnerability Domain Knowledge: High familiarity with vulnerability categories, exploitability, and modern risk frameworks (CVSS, EPSS, CISA KEV).

• Detection Ecosystems: Experience with modern platforms like Snyk, Semgrep, Wiz, EndorLabs, or TruffleHog.

• Velocity Mindset: A commitment to reducing security friction and a track record of working effectively with high-velocity engineering teams.

Nice to have

• Fintech Experience: Experience navigating security in highly regulated or high-growth financial environments.

• Security as Code: Experience implementing “Security as Code” within large-scale CI/CD environments.

What we offer

• Challenging, high-impact work to grow your career

• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership

• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs

• Lifestyle wallet – a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.

• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!

• Exceptional office experience with catered meals, events, and comfortable workspaces.

• Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team.

The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.

The expected base pay range for this role is based on the location where the work will be performed.

Base Pay Range: Toronto, ON $165,750-$195,000 CAD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws.

Inclusion is built into how we hire and work,welcoming different backgrounds, perspectives, and experiences so everyone can do their best.

Please review the Privacy Policy for your country of application.

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This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

• Set the organic growth strategy and own the roadmap, OKRs, and budget.
• Build Brex’s AEO/GEO playbook.
• Co-own the technical SEO roadmap with web engineering.
• Run content strategy and production for organic.
• Unify our presence across Reddit, G2, YouTube, and other community and review surfaces into one discoverability strategy.
• Get sales and partnerships up to speed on how organic and AI search are changing, and what that means when they’re in a competitive deal.

Requirements:

• Experience: 8+ years in SEO, organic growth, or digital marketing, with at least 3 years leading a team and owning strategy and budget at a B2B SaaS, fintech, or technology company.
• Pipeline orientation: You connect organic channels to pipeline, revenue, and business outcomes.
• Technical SEO depth: You can read crawl logs, diagnose Core Web Vitals issues, direct schema implementations, and partner credibly with engineers on site architecture decisions.
• AI visibility fluency: You’ve actively experimented with citation strategies, structured content for model consumption, or measured share of voice in answer engines.
• Content instincts: You can tell the difference between content that earns trust and content that fills a page.
• Vendor management judgment: You’ve managed agencies and know how to hold them to outcomes, not just deliverables.
• Comfort with ambiguity: You make consequential decisions with incomplete data.
• Experimentation mindset: You treat failure as a feedback loop.

Bonus points:

• You’ve navigated a major Google algorithm update that materially impacted your business and can walk through how you diagnosed, adapted, and recovered.
• You understand how retrieval-augmented generation systems select and rank sources, and you can translate that into actionable content and structural strategy.
• You use AI and automation tools in your own workflows.
• Experience in a regulated or compliance-sensitive industry.

Compensation: The expected salary range for this role is $220,000 - $276,000.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.

We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Marketing at Brex

Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior.

If you want your creativity to drive growth and shape perception, this is the place

What you’ll do

Brex’s buyers find and evaluate us across a growing set of surfaces: Google, AI answer engines, Reddit, G2, YouTube. No single person owns visibility across all of them today. You will.

As Director of Organic Growth & Discoverability, you’ll own everything between paid acquisition and brand that drives a buyer from first discovery to qualified lead. You set the strategy, build the team, decide how we work with agencies, and carry the number. You report to the Head of Growth Marketing.

This is what we expect in the first 12–18 months:

• Grow qualified organic traffic and improve conversion from organic visitors to activated users and pipeline.
• Move Brex’s share of voice in AI-generated answers for corporate cards, expense management, and business banking. Stand up the tracking to know if you’re winning.
• Recover and surpass keyword positions lost to competitors in recent algorithm shifts.
• Stand up a content production engine that ships work that ranks, without every piece needing a senior review.
• Cut the vendor stack down. Make what’s left accountable and tell us what should move in-house.
• Hire and develop the team. You'll inherit some of it, grow it from there, and set the editorial, technical, and AI-native bar for the work.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday.

Responsibilities

• Set the organic growth strategy and own the roadmap, OKRs, and budget. You’re accountable for how Brex shows up organically.
• Build Brex’s AEO/GEO playbook. Own how Brex shows up in ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews: citation strategy, content structured for model retrieval, and the tracking to tell us what’s moving.
• Co-own the technical SEO roadmap with web engineering: site architecture, Core Web Vitals, schema, crawl, page performance. Translate SEO needs into specs engineers can ship.
• Run content strategy and production for organic. Set the editorial bar, own the calendar, and build a production process that doesn’t bottleneck on you.
• Unify our presence across Reddit, G2, YouTube, and other community and review surfaces into one discoverability strategy instead of a collection of side projects.
• Get sales and partnerships up to speed on how organic and AI search are changing, and what that means when they’re in a competitive deal.
• Be a culture carrier for the Growth Marketing team. Model the AI-native, high-ownership way of working we're building toward.

Requirements

• Experience: 8+ years in SEO, organic growth, or digital marketing, with at least 3 years leading a team and owning strategy and budget at a B2B SaaS, fintech, or technology company.
• Pipeline orientation: You connect organic channels to pipeline, revenue, and business outcomes, not just traffic and rankings. You think in SQLs, activation rates, and CAC efficiency.
• Technical SEO depth: You can read crawl logs, diagnose Core Web Vitals issues, direct schema implementations, and partner credibly with engineers on site architecture decisions.
• AI visibility fluency: You’ve actively experimented with citation strategies, structured content for model consumption, or measured share of voice in answer engines. We can’t train this on the job.
• Content instincts: You can tell the difference between content that earns trust and content that fills a page. You have experience building or managing content operations at scale with high editorial standards.
• Vendor management judgment: You’ve managed agencies and know how to hold them to outcomes, not just deliverables. You also know when to stop outsourcing and bring work in-house.
• Comfort with ambiguity: You make consequential decisions with incomplete data. You like building a function from scratch more than running one that’s already humming.
• Experimentation mindset: You treat failure as a feedback loop. You run experiments, kill what doesn’t work quickly, and double down on what does.

Bonus points

• You’ve navigated a major Google algorithm update that materially impacted your business and can walk through how you diagnosed, adapted, and recovered.
• You understand how retrieval-augmented generation systems select and rank sources, and you can translate that into actionable content and structural strategy.
• You use AI and automation tools in your own workflows. You’re a practitioner, not just a strategist.
• Experience in a regulated or compliance-sensitive industry.

Compensation

The expected salary range for this role is $220,000 - $276,000. However, the starting base pay will depend on a number of factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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We are seeking a Product Manager to support the design, build, and implementation of SWIFT connectivity and cross-border financial messaging capabilities across institutional payment and settlement workflows. This role will focus on SWIFT MT and ISO 20022 (MX) message integration, structured data mapping, and interoperability between traditional banking rails and digital asset settlement infrastructure.

The successful candidate will work cross-functionally with engineering, banking operations, compliance, treasury, and external banking partners to deliver secure, compliant, and resilient integration with global financial messaging networks. This role is execution-focused and well suited for someone who understands payments infrastructure and wants hands-on exposure to regulated cross-border financial systems.

Key responsibilities include:

• Supporting the product roadmap for SWIFT integration, including MT and ISO 20022 (MX) messaging standards, and assisting in translating banking and treasury requirements into detailed product requirements documents, technical specifications, and workflow diagrams.

• Partnering closely with engineering to implement SWIFT connectivity models such as Alliance Cloud, service bureau arrangements, or API-based integration layers.

• Supporting reconciliation, settlement tracking, and repair processes across correspondent banking flows, and coordinating testing and certification with external banks, BIC holders, and service providers.

• Monitoring operational performance including message failure rates, repair volumes, and settlement timing, and driving improvements based on data analysis.

• Collaborating with compliance and risk teams to embed sanctions screening, travel rule requirements, and AML controls directly into messaging and settlement workflows.

Requirements include:

• Foundational understanding of SWIFT MT and ISO 20022 (MX) messaging standards and cross-border correspondent banking flows, including nostro and vostro account structures.

• Familiarity with SWIFT connectivity models and global payment rails such as Fedwire, CHIPS, ACH, RTP, and SEPA, and how messaging interacts with underlying settlement systems.

• Ability to interpret message schemas, structured data fields, and validation rules, and to work with engineering on API design considerations including authentication, permissions, rate limits, and resiliency.

• Comfortable working with data using SQL, Excel, or scripting tools to analyze settlement activity, reconciliation breaks, and operational metrics.

• 4+ years of experience in product management, payments operations, banking technology, or financial infrastructure, ideally within a regulated financial institution, fintech, or payment service provider.

• Demonstrated exposure to cross-border payments, treasury operations, or financial messaging systems.

• Strong analytical and systems-level thinking with the ability to break down complex payment workflows into structured documentation.

• Understanding of regulatory and operational requirements applicable to U.S. and international clearing systems and messaging networks.

Preferred qualifications include:

• Experience supporting SWIFT integrations, ISO 20022 migration initiatives, or correspondent banking implementations.

• Familiarity with BIC codes, RMA relationships, message lifecycle management, and bank certification testing processes.

• Exposure to digital asset settlement, blockchain-based infrastructure, or tokenized money.

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You will operate fluidly across the full technology stack,spanning backend systems, frontend experiences, and mobile integrations,while applying modern engineering practices and leveraging cutting-edge AI tools to accelerate development velocity and improve overall efficiency.

Key Responsibilities:

• End-to-End Development: Design, build, and maintain scalable backend services and high-quality, user-centric frontend applications.

• Fintech Core Systems: Architect and optimize critical modules for Payments, Clearing, and Settlement, ensuring data integrity, accuracy, and system resilience.

• Mobile Integration: Contribute to Android application development and ensure consistency of business logic across web and mobile platforms.

• Engineering Excellence: Produce clean, maintainable, and well-tested code; actively participate in code reviews and continuously elevate engineering best practices.

• AI-Driven Development: Demonstrate strong fluency in AI concepts and tooling; effectively leverage state-of-the-art AI solutions to prototype, accelerate development cycles, and deliver production-ready systems at speed.

• Problem Solving: Diagnose and resolve complex technical challenges, particularly in high-concurrency environments and financial-grade security contexts.

Requirements:

• Experience & Seniority: 5+ years of professional software development experience.

• Fullstack Mastery:

• Backend: Proficient in Kotlin (our core stack).

• Frontend: Expert in React.js or Vue.js, with experience in building complex web applications.

• Mobile: Hands-on experience or a strong willingness to work with Android.

• Domain Expertise: Mandatory experience in Fintech, Payment Gateway, or E-commerce Settlement systems.

• Location & Language:

• Based in Shenzhen or Hong Kong.

• Fluency in Mandarin and professional proficiency in English for cross-border collaboration.

Benefits:

• Legacy-Free Innovation: At Kody, you aren't maintaining decades-old spaghetti code. You’ll own the architecture of a global fintech platform built from the ground up with a modern stack (Kotlin + React).

• International Mobility & Growth: Based in the heart of Asia’s financial hub, you’ll collaborate with global teams and navigate international payment regulations.

• Flat Hierarchy, High Velocity: Say goodbye to endless "alignment meetings." Here, the shortest distance between an idea and its deployment is your code. You’ll have direct impact on the company’s trajectory.

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Your responsibilities will include:

• Designing, building, and maintaining scalable backend services and high-quality, user-centered frontend applications.
• Architecting and optimizing key modules such as payment, clearing, and settlement, ensuring data consistency, accuracy, and system stability and reliability.
• Participating in Android application development to ensure business logic consistency and reusability between web and mobile endpoints.
• Writing clear, maintainable, and high-quality code, actively participating in code reviews, and continuously improving team engineering standards and best practices.
• Applying AI-driven development concepts and practices, leveraging front-end AI tools to build prototypes, accelerate development workflows, and rapidly achieve production-level deployment.
• Identifying and resolving complex technical issues, particularly in high-concurrency scenarios and financial-grade security requirements.

Requirements:

• At least 5 years of professional software development experience.
• Strong self-motivation, ability to independently handle core modules, and resolve complex technical challenges.
• Proficiency in Kotlin (our core technology stack), with a deep understanding of microservices architecture and distributed systems.
• Experience with React.js or Vue.js, with a strong background in building complex web applications.
• Familiarity with Android development or a strong willingness to learn.
• Experience with AI tools such as Copilot, Claude Code, or Antigravity.
• Background in fintech, payment gateways, or e-commerce clearing settlement systems, with a deep understanding of data consistency and financial-grade security mechanisms.

Benefits:

• No legacy code maintenance: You will lead the development of a modern technology stack (Kotlin + React) from scratch.
• International growth opportunities: You will work with a global team, participate in international payment regulations, and contribute to business logic development.
• Flat management, rapid iteration: You will collaborate with a flat management structure, making decisions that directly impact the company's growth trajectory.

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This role plays a critical part in shaping intelligent wallet experiences, optimizing payment operations, and enabling data-driven decision-making across global markets. The position sits at the intersection of product, data, engineering, risk, and operations, translating business needs into scalable AI-powered solutions.

You will be responsible for defining and driving the product vision and roadmap for AI-enabled capabilities within the Razer Gold Digital Wallet platform. This includes identifying high-impact opportunities to apply AI to improve wallet performance, risk management, operational efficiency, and customer experience.

Key responsibilities include:

• Defining and prioritizing AI initiatives based on business value, feasibility, and regulatory considerations
• Leading the design and delivery of AI-powered wallet features such as fraud and risk detection, transaction monitoring, and customer behavior and spending insights
• Working closely with data science and engineering teams to define model requirements, performance metrics, and deployment strategies
• Ensuring AI models are production-ready, reliable, and scalable within the wallet infrastructure

You will collaborate with data science, engineering, risk, compliance, finance, and operations teams to deliver AI-driven product capabilities. You will also act as the bridge between technical AI teams and business stakeholders.

Requirements:

• Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Fintech, Engineering, or a related field
• Minimum 5 years of experience in Product Management or Product Ownership roles within fintech, digital payments, or technology-driven environments
• Proven experience delivering digital wallet, mobile app, payments, or fintech products, including end-to-end product lifecycle management from concept to production (0 → 1 or scale-up)
• Hands-on experience managing mobile applications (iOS/Android), including feature design, user experience optimization, release management, and performance monitoring
• Demonstrated experience working with AI/ML-enabled products or data-driven systems
• Solid understanding of AI/ML concepts such as predictive modelling, classification and anomaly detection, model evaluation, performance monitoring, data pipelines, and model deployment
• Strong familiarity with digital wallet or payment ecosystems, including transaction flows, settlement processes, and operational workflows
• Experience working with data analytics tools such as SQL, Excel, and Business Intelligence platforms (e.g., Tableau, Power BI, Looker) to support data-driven decision-making
• Experience working in Agile/Scrum environments, including backlog management, sprint planning, and cross-functional delivery coordination
• Strong stakeholder management and cross-functional collaboration skills, with the ability to work effectively across engineering, data, risk, compliance, and business teams
• Excellent communication, documentation, and problem-solving abilities, with strong attention to detail and execution discipline
• Experience working in global digital commerce or multi-market platforms with cross-border regulatory or operational considerations
• Experience in a startup or high-growth technology environment is a plus

Pre-requisites:

• Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Fintech, Engineering, or a related field
• Minimum 5 years of experience in Product Management or Product Ownership roles within fintech, digital payments, or technology-driven environments
• Proven experience delivering digital wallet, mobile app, payments, or fintech products, including end-to-end product lifecycle management from concept to production (0 → 1 or scale-up)
• Hands-on experience managing mobile applications (iOS/Android), including feature design, user experience optimization, release management, and performance monitoring
• Demonstrated experience working with AI/ML-enabled products or data-driven systems
• Solid understanding of AI/ML concepts such as predictive modelling, classification and anomaly detection, model evaluation, performance monitoring, data pipelines, and model deployment
• Strong familiarity with digital wallet or payment ecosystems, including transaction flows, settlement processes, and operational workflows
• Experience working with data analytics tools such as SQL, Excel, and Business Intelligence platforms (e.g., Tableau, Power BI, Looker) to support data-driven decision-making
• Experience working in Agile/Scrum environments, including backlog management, sprint planning, and cross-functional delivery coordination
• Strong stakeholder management and cross-functional collaboration skills, with the ability to work effectively across engineering, data, risk, compliance, and business teams
• Excellent communication, documentation, and problem-solving abilities, with strong attention to detail and execution discipline
• Experience working in global digital commerce or multi-market platforms with cross-border regulatory or operational considerations
• Experience in a startup or high-growth technology environment is a plus

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As a secondary priority, you will also own Fifth Dimension's strategic partnership program: building and managing alliances with technology partners, channel and referral partners, and industry associations that accelerate our reach and credibility across the CRE ecosystem.

Reporting to the CEO, you will operate as the connective tissue between Fifth Dimension and the global institutions that define commercial real estate.

This is a senior IC role.

This role is ideal for someone who: Understands that a 15-month sales cycle is not slow, it's strategic Has navigated investment committees, board approvals, and multi-stakeholder procurement Thinks in terms of account architecture Sees partnerships as distribution infrastructure Knows the quarterly metrics or milestones needed to land the 15-month long sell.

What You'll Do Cultivate Enterprise Accounts (the core of the role) Own a named book of Tier 1 enterprise accounts: institutional asset managers, mega-REITs, sovereign wealth-backed platforms, and large family offices Provide full transparency of progress through leading metrics, given the long deals cycles of Enterprise Accounts. Build trusted relationships with COOs, CIOs, CFOs, and portfolio managers across these firms Navigate complex buying processes with 5 to 10 stakeholders, budget cycles, IT security reviews, and investment committee approvals Develop account-specific strategies that map Fifth Dimension's intelligence layer to each firm's operational pain: fund-level data isolation, co-investor reporting complexity, acquisition integration Progress accounts from first meeting through proof of concept to signed enterprise agreement

Build and Manage Strategic Partnerships Develop channel and referral relationships with CRE consultancies, brokerages, and advisory firms that influence technology adoption, where success is revenue multiplication and not just logo borrowing. Establish Fifth Dimension's presence and credibility within industry associations: ULI, NAREIT, PREA, CREFC, and others that lead to preferential rates, placements, introductions and ultimately, deals. Create co-marketing and co-selling motions with partners that generate qualified enterprise pipeline Identify, negotiate, and operationalise partnerships with technology and integration partners (Yardi, MRI, Argus, and similar platforms) Track partner performance and ROI with the same rigour you'd apply to your own pipeline Shape Market Strategy Contribute directly to Fifth Dimension's US enterprise positioning, pricing, and go-to-market strategy based on what you learn from tier-1 accounts Partner with Product, Solutions, and Engineering to translate enterprise requirements into roadmap direction Turn early wins into case studies and reference accounts that accelerate the next wave of enterprise deals

What We're Looking For Must Have 7+ years in enterprise sales, business development, or strategic partnerships, with at least 3 years focused on commercial real estate or PropTech Experience at venture-backed startups and in financial services - could be with real assets or other asset types Proven track record navigating 12+ month enterprise sales cycles with $250K+ ACV outcomes Experience building and managing strategic partnerships with technology vendors, channel partners, or industry bodies Executive presence and credibility with C-suite stakeholders at firms managing $40B+ in AUM A consultative, relationship-first approach to business development. You sell by understanding, not by pitching Experience with complex, technical products (AI/ML, deeptech, fintech, or similar enterprise software) Based in New York. Willingness to work in-office 3x/week (Midtown Manhattan) Travel readiness: 25%+ for client meetings, industry events, and 2x annual London trips

Nice to Have Deep understanding of institutional CRE buyers: how fund structures work, how investment committees make decisions, what makes a COO say yes to new technology Existing relationships at target accounts: Blackstone, Brookfield, Starwood, Mitsui, or similar institutional platforms Familiarity with CRE technology ecosystems: Yardi, MRI, CoStar, Argus, DealCloud

Why Join Fifth Dimension? You will own the relationships that define Fifth Dimension's enterprise future. This is not a role where you inherit an account list and maintain it. You will build the account and partnership architecture from the ground up. Work with a genuinely differentiated AI product that enterprise CRE firms need, not a nice-to-have Join at a Series A growth stage where your work directly shapes company trajectory Help build the category leader in AI-powered commercial real estate If you want to build something lasting with the patience and precision it requires, we should talk.

Compensation and Benefits $160K–$180K base salary Performance-based bonus tied to account progression and partnership milestones Meaningful equity on a standard vesting schedule 2% company-sponsored 401(k) contributions Healthcare, dental, and life insurance Unlimited PT

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Responsibilities:

Cultivate Enterprise Accounts (the core of the role): hôn a named book of Tier 1 enterprise accounts: institutional asset managers, mega-REITs, sovereign wealth-backed platforms, and large family offices Provide full transparency of progress through leading metrics, given the long deals cycles of Enterprise Accounts. Build trusted relationships with COOs, CIOs, CFOs, and portfolio managers across these firms Navigate complex buying processes with 5 to 10 stakeholders, budget cycles, IT security reviews, and investment committee approvals Develop account-specific strategies that map Fifth Dimension's intelligence layer to each firm's operational pain: fund-level data isolation, co-investor reporting complexity, acquisition integration Progress accounts from first meeting through proof of concept to signed enterprise agreement

Build and Manage Strategic Partnerships: Develop channel and referral relationships with CRE consultancies, brokerages, and advisory firms that influence technology adoption, where success is revenue multiplication and not just logo borrowing. Establish Fifth Dimension's presence and credibility within industry associations: ULI, NAREIT, PREA, CREFC, and others that lead to preferential rates, placements, introductions and ultimately, deals. Create co-marketing and co-selling motions with partners that generate qualified enterprise pipeline Identify, negotiate, and operationalise partnerships with technology and integration partners (Yardi, MRI, Argus, and similar platforms) Track partner performance and ROI with the same rigour you'd apply to your own pipeline

Shape Market Strategy: Contribute directly to Fifth Dimension's US enterprise positioning, pricing, and go-to-market strategy based on what you learn from tier-1 accounts Partner with Product, Solutions, and Engineering to translate enterprise requirements into roadmap direction Turn early wins into case studies and reference accounts that accelerate the next wave of enterprise deals

What We're Looking For: Must Have: 7+ years in enterprise sales, business development, or strategic partnerships, with at least 3 years focused on commercial real estate or PropTech Experience at venture-backed startups and in financial services - could be with real assets or other asset types Proven track record navigating 12+ month enterprise sales cycles with $250K+ ACV outcomes Experience building and managing strategic partnerships with technology vendors, channel partners, or industry bodies Executive presence and credibility with C-suite stakeholders at firms managing $40B+ in AUM A consultative, relationship-first approach to business development. You sell by understanding, not by pitching Experience with complex, technical products (AI/ML, deeptech, fintech, or similar enterprise software) Based in New York. Willingness to work in-office 3x/week (Midtown Manhattan) Travel readiness: 25%+ for client meetings, industry events, and 2x annual London trips

Nice to Have: Deep understanding of institutional CRE buyers: how fund structures work, how investment committees make decisions, what makes a COO say yes to new technology Existing relationships at target accounts: Blackstone, Brookfield, Starwood, Mitsui, or similar institutional platforms Familiarity with CRE technology ecosystems: Yardi, MRI, CoStar, Argus, DealCloud

Why Join Fifth Dimension? You will own the relationships that define Fifth Dimension's enterprise future. This is not a role where you inherit an account list and maintain it. You will build the account and partnership architecture from the ground up. Work with a genuinely differentiated AI product that enterprise CRE firms need, not a nice-to-have Join at a Series A growth stage where your work directly shapes company trajectory Help build the category leader in AI-powered commercial real estate

If you want to build something lasting with the patience and precision it requires, we should talk.

Compensation and Benefits: $160K–$180K base salary Performance-based bonus tied to account progression and partnership milestones Meaningful equity on a standard vesting schedule 2% company-sponsored 401(k) contributions Healthcare, dental, and life insurance Unlimited PTO $100/month wellbeing budget $1,000 annual training budget 14 weeks paid parental leave (primary caregiver), 6 weeks (secondary caregiver) Tailored support for exceptional life challenges (IVF, ADHD/Autism diagnosis, gender-affirming care, therapy, and more)

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

Mid-Level Retirement Account Executive (401k Sales)

As a Mid-Level Retirement Account Executive at Gusto, you will support small and mid-sized businesses by helping them adopt, expand, and convert 401(k) and retirement plans.

In this role, you’ll act as a consultative retirement advisor, engaging customers through a blend of inbound opportunities and targeted outbound outreach into high-propensity accounts within Gusto’s existing customer base.

You’ll lead structured, compliant sales conversations, guide customers through decision steps, and move opportunities toward closure using defined workflows and AI-enabled tools.

This role focuses on high-volume SMB deal cycles, while also supporting slightly more complex mid-sized customers that require deeper discovery and coordination.

You’ll guide business owners through retirement decisions by educating them on plan options, compliance basics, tax advantages, and employee benefits,driving meaningful ARR growth while building strong sales fundamentals.

Key Responsibilities

Inbound & Targeted Outbound Retirement Sales Motion

Manage a mix of consultative inbound retirement opportunities and targeted outbound outreach into high-propensity customer segments

Execute a structured, insight-led outbound motion into Gusto’s customer base, tailoring outreach based on company maturity, payroll signals, benefits footprint, and prior engagement history.

Own high-volume SMB retirement sales cycles from discovery through close, with exposure to moderately complex mid-size customer deals

Own the end-to-end sales process for high-propensity SMB accounts, from initial discovery of retirement needs to final plan adoption and “Plan Sponsor” authorization.

Leverage AI-powered tools to prioritize opportunities, personalize follow-ups, and reduce administrative work

Consultative Retirement Engagement

Conduct daily consultative retirement conversations to understand customer goals related to hiring, retention, tax strategy, and compliance

Educate customers on 401(k) basics, plan design options, pricing, employer match considerations, and conversion timelines

Clearly articulate the value of Gusto’s retirement solution as a simple, modern alternative to legacy providers

Competitive Plan Migration & Switcher Management

Partner with customers who maintain existing 401(k) plans with external providers and are seeking to migrate to Gusto’s Retirement platform

Lead discovery to collect and review existing plan documentation, contracts, and service agreements, ensuring a clear understanding of plan structure, pricing, and fiduciary obligations

Collaborate closely with Gusto’s Legal, Compliance, and Retirement Operations teams to design a compliant switcher strategy that meets regulatory requirements and platform capabilities

Guide customers through the end-to-end plan switcher process, setting clear expectations, mitigating risk, and ensuring a seamless transition to Gusto’s retirement offering

Pipeline Management & Sales Execution

Maintain an organized retirement sales pipeline in Salesforce, including accurate call notes, opportunity updates, and follow-up tasks

Support forecasting accuracy by keeping pipeline stages and close dates up to date

Partner cross-functionally with Retirement Product, Marketing, Operations, and Compliance to ensure smooth deal handoff and onboarding

Market Insight & Customer Feedback

Capture complex customer questions, objections, and competitive insights from daily conversations

Share feedback with leadership and cross-functional partners to help refine messaging, sales plays, and enablement

Quota Ownership & Performance Accountability

Own and work toward achieving a monthly ARR quota driven by new 401(k) sales, plan switchers, and customer expansion

Operate with consistency and urgency in a high-activity, high-expectation sales environment

Continuous Improvement & Team Contribution

Participate in daily team huddles and 1:1s to review priorities, pipeline, and skill development areas

Actively seek coaching and apply feedback to improve discovery, objection handling, and close rates

Contribute to team success by sharing learnings, talk tracks, and wins

Here’s What We’re Looking For

2-4 years of quota-carrying sales experience as an Account Executive, Account Manager, or similar role

Prior experience with outbound prospecting, including calls and email-based outreach

Experience in SaaS, benefits, fintech, or financial services preferred

Interest in or exposure to 401(k), retirement, or benefits sales is a plus

Familiarity with Salesforce CRM and sales engagement tools

Strong communication, organization, and time-management skills

Learner’s mindset with a deep commitment to continued growth and development

Motivation to thrive in a fast-paced, metrics-driven role while helping small businesses support their employees’ financial futures

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Your focus will be on designing regional frameworks for Executive Account-Based Marketing (ABM) that target high-value 'in-market' accounts and active buying groups. You will craft tailored engagement plans for senior enterprise executives, startups, and ecosystem stakeholders to reinforce Stripe as the leader in Financial Infrastructure and enterprise-ready organisation to support all business models.

Key responsibilities include:

• Designing regional frameworks for Executive ABM
• Crafting tailored engagement plans for senior enterprise executives, startups, and ecosystem stakeholders
• Managing Executive Hospitality & Events, including overseeing end-to-end execution of executive events and ensuring they are strategic experiences designed to drive deeper account engagement and foster long-term client CxO level relationships
• Leading Executive Programs for Corporate Events, including defining event objectives, success metrics, and scope for major executive programs
• Developing strategies to build an authentic, authoritative presence for senior Stripe leaders on channels like LinkedIn, focusing on value-driven education rather than self-promotion

To succeed in this role, you will need to have a deep understanding of cultural nuances across hubs like Singapore, Tokyo, China, and Australia, as well as a commercial mindset and ability to navigate complex global structures and influence stakeholders across Sales, Product, and Communications.

You will also need to have 8+ years of relevant B2B marketing experience leading an Executive marketing function across multiple customer segments, including specific experience in executive content, event management, partnership marketing, and high-touch executive programs.

In addition, you will need to have a proven track record in defining and executing Executive marketing strategies that achieve funnel metrics and KPIs, strong written and verbal communication skills in English, and demonstrated leadership and collaboration skills across functions.

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Key responsibilities include: Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements. Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises. Be accountable for securing the 'technical win' by unblocking technical challenges Interact with customers daily to understand their needs and design solutions to better serve them. Design and develop 'Scopes of Work' by breaking down customer challenges into a project plan Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage Work with AEs and PMs to identify customer-specific feature requests. Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.

Ideal candidate will have: Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realise business goals. Prior experience developing with Python, Java and/or other web development languages. Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement. A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership. Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers. High level of comfort communicating effectively across internal and external organisations. Intellectual curiosity, empathy, and ability to operate with high velocity.

Nice to have: GenAI Experience Forward deployed engineering experience Machine Learning Experience

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You will be accountable for securing the “technical win” by unblocking technical challenges. You will interact with customers daily to understand their needs and design solutions to better serve them. You will design and develop “Scopes of Work” by breaking down customer challenges into a project plan. You will work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage. You will work with Account Executives and Project Managers to identify customer-specific feature requests. You will drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.

Ideally, you'd have a strong engineering background with prior experience working with clients in a pre or post-sales capacity to realise business goals. You should have prior experience developing with Python, Java and/or other web development languages. You should have experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement. You should have a track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership. You should have presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers. You should have a high level of comfort communicating effectively across internal and external organisations. You should have intellectual curiosity, empathy, and ability to operate with high velocity.

Nice to haves include GenAI Experience, Forward deployed engineering experience, and Machine Learning Experience.

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The ideal candidate will have hands-on experience administering Marketo, Salesforce, and LeanData, and deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.

Responsibilities:

• Own and evolve the GTM systems architecture, ensuring Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach, and Clay.io work together as a best-in-class, integrated ecosystem.
• Lead the design, governance, and optimization of data orchestration workflows using LeanData, including routing, prioritization, handoffs, and conversion logic across Marketing, SDR, and Sales teams.
• Design and execute a future-state operational roadmap focused on scaling B2B demand generation, ABM, and partner-led growth through automation, improved data flows, and AI-powered insights.
• Build automated lifecycle processes for lead scoring, enrichment, qualification, and cross-functional handoffs using LeanData, Zapier, Clay, Segment, and AI agents.
• Enhance sales productivity by implementing agentic workflows (e.g., automated follow-ups, enrichment workflows, SDR assistance tools) in Outreach and Salesforce.
• Manage data governance across Salesforce, Marketo, and Segment, ensuring reliable attribution, reporting, and pipeline visibility.
• Create AI-informed dashboards and reporting on pipeline performance, lead velocity, conversion, campaign effectiveness, and partner impact.
• Partner with RevOps, Sales Systems, and Engineering to operationalize cross-functional processes that reduce manual work and improve efficiency.
• Support partner/VAR motions through automated attribution, routing rules, partner engagement workflows, and integrated co-marketing processes.
• Continuously evaluate new tools, AI capabilities, and operational improvements that elevate our GTM infrastructure.

Requirements:

• 4+ years in Marketing Operations or Revenue Operations supporting B2B sales-led funnels.
• Hands-on experience administering Marketo, Salesforce, and LeanData.
• Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.
• Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
• Experience using AI-driven tools or agentic workflows to automate SDR tasks, enrich lead data, or accelerate GTM execution.
• Strong analytical, system design, and documentation skills; able to translate business needs into scalable technical workflows.
• Experience collaborating with Sales, SDR, RevOps, and System/Engineering teams.

Bonus Points:

• Experience in FinTech or enterprise B2B SaaS environments.
• Familiarity with conversational marketing/ABM platforms like Qualified.
• Experience with tools like LeanData and Outreach in support of lead routing and SDR/BDR workflows.
• Experience with paid funnel operations is a plus (Google Ads, LinkedIn Ads, etc.).
• Understanding of partner/VAR operational workflows and partner attribution logic.
• Ability to design scalable integrations using tools like Segment, Zapier, or Workato-style platforms.

Compensation:

The expected salary range for this role is $134,696 - $168,370.

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In this role, you will specialise in backend development, designing and optimising robust microservices to ensure scalability, security, and reliability. You will support full-stack efforts, collaborate with cross-functional teams on payments, fraud detection, and compliance initiatives, and contribute to the creation of a high-scale financial products platform.

Responsibilities:

• Develop and optimise microservices for high-concurrency transactions using Go, Postgres, and Kafka.
• Collaborate on system architecture, testing, and monitoring to ensure uptime and performance.
• Build internal tools using frontend technologies as needed to support operational efficiency.
• Support the Technical Lead in risk mitigation and align with engineering, product, and compliance teams to drive project success.
• Contribute to the development of secure, scalable systems for handling financial data and transactions.
• Iterate rapidly on feedback to deliver high-quality solutions in a dynamic environment.

Basic Qualifications:

• 5+ years of software engineering experience, with a strong focus on backend development.
• Proficiency in Go or similar languages and experience with databases (e.g., Postgres) and streaming systems (e.g., Kafka).
• Familiarity with building distributed systems for high-scale, low-latency environments.
• Knowledge of handling secure financial data.
• Ability to contribute to frontend development for internal tools when required.
• Strong communication and problem-solving skills, with a collaborative mindset.

Preferred Skills and Experience:

• Experience in fintech, payments, or regulatory frameworks (e.g., PCI-DSS, AML/KYC).
• Prior work in a fast-paced, startup-like environment on greenfield projects.
• Comfort navigating ambiguous requirements and iterating based on feedback.
• Passion for leveraging AI to transform financial systems.

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Your primary responsibility will be to ensure that our guests have an excellent experience on our platform, from booking to check-out. You will be the first point of contact for guests who have issues or concerns, and you will work closely with our internal teams to resolve these issues.

Responsibilities:

• Provide exceptional customer service to our guests via phone, email, and chat.
• Respond to guest inquiries and resolve issues in a timely and professional manner.
• Work closely with our internal teams to resolve issues and improve our processes.
• Collaborate with our guest experience team to develop and implement strategies to improve guest satisfaction.
• Analyze data and metrics to identify trends and areas for improvement.

Requirements:

• 5+ years of experience in a customer-facing role, preferably in a fintech or customer experience environment.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience working in a customer experience or guest experience role.
• Knowledge of Airbnb's products and services.
• Experience working with data and analytics tools.
• Certification in customer experience or a related field.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and growing company.
• Collaborative and supportive work environment.
• Professional development opportunities.
• Flexible work arrangements.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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This role sits within the Affiliates pillar of the Financial Crime, Compliance & Risk Oversight (FinCRO) organization, and you will be reporting to the APAC Affiliates Lead.

As the named RC & MLRO of Stripe Japan, you will lead/assist in the registration of Stripe Japan as a Funds Transfer Business Operator (FTBO) with the Kanto Local Finance Bureau (KBF), under the oversight of the Japan Financial Services Agency (JFSA).

In your role as the RC & MLRO, you will be the principal decision-maker and strategic lead on regulatory compliance and financial crime risk management decisions, serving a critical role in ensuring Stripe’s continued safe growth and success in Japan.

You will also be the public face of FinCRO in Japan.

The ideal candidate must have deep subject matter expertise and a proven track record building and evolving tech-forward regulatory compliance and financial crime programs (collectively, compliance programs).

Key Responsibilities

• Strategic Leadership: Develop and implement a robust and effective compliance strategy for Japan, aligning with global FinCRO objectives and business goals, leveraging AI, data science and automation wherever possible.

• Regulatory Compliance and Financial Crimes Programs Oversight: Act as the RC & MLRO, owning and enhancing Stripe Japan's compliance programs, in particular, ensuring the financial crime program is designed to efficiently and effectively prevent, detect, and report money laundering, terrorist financing, and other financial crimes.

• Regulatory Management: Proactively engage with local regulators to shape the future of fintech oversight, advocating for tech-enabled compliance solutions.

• External influence: Act as a thought leader in the payments industry, representing Stripe in external forums and groups to help modernize regulatory expectations for the fintech era.

• Partner and Relationship Management: Build and maintain trust and strong, collaborative relationships with key financial partners, including banks, payment networks, and other third-party providers.

• Advisory and Consultation: Exercise oversight to ensure Stripe’s program and controls are fit for purpose.

Qualifications

• Experience: 10+ years of experience in financial crime, with a significant focus on financial services, fintech, or payments, and deep contacts - and influence - across the industry

• Regulatory Knowledge: Deep and current knowledge of financial crimes and other relevant financial services laws and regulations across Japan.

• Communication: Exceptional communication skills, with the ability to articulate complex regulatory concepts to both technical and non-technical audiences.

• Strategic Mindset: Ability to think strategically and translate complex regulatory requirements into creative and practical solutions.

• Problem-Solving: Strong analytical and problem-solving skills, with a data-driven approach to decision making

• Resilience: Define and iterate on Stripe Japan’s risk appetite, ensuring a defensible stance as Stripe explores new, high-growth verticals and opportunities

• Data proficiency: High data literacy, ability to work closely with data teams to identify emerging financial crime patterns and validate the effectiveness of detection models

• Certifications: CAMS (Certified Anti-Money Laundering Specialist) or other relevant professional certifications are a plus.

Nice to Have

• Experience working in a global, matrixed organization.

• Deep competence navigating the regulatory guardrails amidst a high-growth environment

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Our team collaborates with many cross-functional teams at Stripe to deliver innovative solutions that address evolving user needs. You will develop the long-term vision and strategy for your pillar and create and execute on a compelling roadmap.

Responsibilities:

• Develop the long-term vision and strategy for your pillar and create and execute on a compelling roadmap
• Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence Stripe's roadmap effectively
• Collaborate with engineering, design, legal, and other teams to jointly shape product experiences that delight Stripe’s users
• Ensure we are building a reliable, performant platform, including system reliability, API extensibility, and latency
• Use metrics to inform your point of view and leverage analytics to measure success

Requirements:

• 7-12+ years of industry product management experience
• Experience in payments, fintech, financial infrastructure, or a closely adjacent domain
• Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale
• Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems
• Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins
• Experience working on products that require aligning multiple stakeholders, developing joint roadmaps, and navigating competing priorities between internal goals and external partner objectives
• Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility
• Background delivering successfully on multi-quarter roadmaps and aligning and influencing diverse stakeholders to achieve shared goals
• Strong business acumen and comfort with complex ecosystem and platform-level problems

Preferred qualifications:

• Bachelor's degree (or relevant degree equivalent): Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences
• Demonstrated success and strong execution track record in building payment products
• Experience working at scale , you’ve managed products handling high transaction volumes where availability, latency, and marginal basis points matter

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Responsibilities:

Serve as the first point of contact, embodying X Payments’s commitment to trust and excellence in every customer interaction. Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision, addressing issues related to login access, card usage, transaction status, transfers, and account settings. Troubleshoot complex customer issues, guiding users through solutions and educating them on product features, policies, and processes. Handle disputes and fraud claims with accuracy, capturing critical details and escalating to appropriate teams when necessary. Document all interactions thoroughly in our CRM system, ensuring timely follow-up and resolution. Proactively identify and flag technical or recurring issues to internal teams (Product, Risk, Compliance) to drive platform improvements. Stay up-to-date on company policies, regulatory requirements, and platform updates to provide accurate and compliant information. Meet performance metrics, including average handle time, first contact resolution, and customer satisfaction (CSAT) targets. Uphold a positive brand experience, even in high-pressure situations, while maintaining vigilance when handling sensitive information and escalating suspicious activity per protocols. Contribute insights to shape a scalable, customer-focused support model that maximises satisfaction and operational efficiency.

Basic Qualifications:

2+ years of experience in customer support, ideally in fintech, banking, or a fast-paced digital environment. Proven experience managing customer interactions via phone, chat, and email in a support or contact centre setting. Exceptional verbal and written communication skills, with a focus on clarity, tone, and professionalism. Strong problem-solving skills and attention to detail, with the ability to balance empathy with policy adherence. Proficiency in navigating support platforms such as ACD systems, ticketing tools, CRMs, and knowledge bases. Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability for urgent situations.

Preferred Skills and Experience:

Familiarity with financial services, debit/credit cards, mobile apps, or payment platforms. A strong sense of ownership, with enthusiasm for resolving complex customer issues and driving continuous improvement. A passion for problem-solving and enhancing customer experiences through creative solutions. High energy and a proactive attitude to deliver results in a dynamic, fast-paced environment. A sense of humour and adaptability to thrive in a rapidly evolving fintech landscape.

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As a Senior Marketing Operations Manager, you will define and maintain the systems, processes, and operational rigor that align Marketing, SDR, Sales, and Partner teams. You will champion operational excellence by improving lead management, automating revenue processes, increasing funnel velocity, and enabling more efficient cross-functional alignment.

Responsibilities:

• Own and evolve the GTM systems architecture, ensuring Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach, and Clay.io work together as a best-in-class, integrated ecosystem.
• Lead the design, governance, and optimization of data orchestration workflows using LeanData, including routing, prioritization, handoffs, and conversion logic across Marketing, SDR, and Sales teams.
• Design and execute a future-state operational roadmap focused on scaling B2B demand generation, ABM, and partner-led growth through automation, improved data flows, and AI-powered insights.
• Build automated lifecycle processes for lead scoring, enrichment, qualification, and cross-functional handoffs using LeanData, Zapier, Clay, Segment, and AI agents.
• Enhance sales productivity by implementing agentic workflows (e.g., automated follow-ups, enrichment workflows, SDR assistance tools) in Outreach and Salesforce.
• Manage data governance across Salesforce, Marketo, and Segment, ensuring reliable attribution, reporting, and pipeline visibility.
• Create AI-informed dashboards and reporting on pipeline performance, lead velocity, conversion, campaign effectiveness, and partner impact.
• Partner with RevOps, Sales Systems, and Engineering to operationalize cross-functional processes that reduce manual work and improve efficiency.
• Support partner/VAR motions through automated attribution, routing rules, partner engagement workflows, and integrated co-marketing processes.

Requirements:

• 4+ years in Marketing Operations or Revenue Operations supporting B2B sales-led funnels.
• Hands-on experience administering Marketo, Salesforce, and LeanData.
• Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.
• Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
• Experience using AI-driven tools or agentic workflows to automate SDR tasks, enrich lead data, or accelerate GTM execution.
• Strong analytical, system design, and documentation skills; able to translate business needs into scalable technical workflows.
• Experience collaborating with Sales, SDR, RevOps, and System/Engineering teams.

Bonus Points:

• Experience in FinTech or enterprise B2B SaaS environments.
• Familiarity with conversational marketing/ABM platforms like Qualified.
• Experience with tools like LeanData and Outreach in support of lead routing and SDR/BDR workflows.
• Experience with paid funnel operations is a plus (Google Ads, LinkedIn Ads, etc.).
• Understanding of partner/VAR operational workflows and partner attribution logic.
• Ability to design scalable integrations using tools like Segment, Zapier, or Workato-style platforms.

Compensation: The expected salary range for this role is $134,696 - $168,370. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.

We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.

We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Data at Brex

The Data organization develops insights, models, and data infrastructure for teams across Brex, including Sales, Marketing, Product, Engineering, and Operations.

Our Data Scientists, Analysts, and Engineers work together to make data,and insights derived from data,a core asset across the company.

What you’ll do

As a Data Analyst II (DA), you will play a central role in enhancing the operational tracking and reporting capabilities of different business teams across Brex.

You will work closely with Data Scientists, Data Engineers, and partner teams to drive meaningful insights for the business through visualizations, self-service tools, and ad-hoc analyses.

This is a high-impact role in a fast-paced fintech environment where your work will directly influence strategic decisions.

Where you’ll work

This role will be based in our New York office.

We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home.

We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday.

As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Apply data visualization and storytelling skills in creating business intelligence solutions (such as Looker and/or Hex dashboards) that enable actionable insights.

Perform ad-hoc analyses and deep dives to investigate business questions, surface trends, and provide data-driven recommendations.

Develop self-service data tools and processes that empower business stakeholders to independently monitor the performance and health of their respective areas.

Collaborate closely with Data Scientists and Data Engineers to identify data sources, enable data pipelines, and support the development of analytical data models that operationalize reports and dashboards.

Implement and maintain rigorous data quality checks to ensure the integrity and robustness of datasets used across dashboards, reports, and analyses.

Partner with various departments,including Sales, Operations, Product, and Finance,to understand their data needs and deliver tailored analyses and reporting that support strategic planning.

Contribute to the automation of recurring analyses and reporting workflows using Python.

Requirements

3+ years of experience in data analytics or a related role in a professional setting.

2+ years of experience working directly with Sales, Operations, Product, or equivalent business teams.

Fluency in SQL to manipulate data and perform complex analyses (CTEs, window functions, joins across large datasets).

Experience with Python for data analysis, automation, or scripting.

Experience with business intelligence and data visualization tools (Looker, Hex, Tableau, or similar).

Strong quantitative and analytical skills with a demonstrated ability to translate data into business insights.

Strong communication skills and the ability to work effectively with stakeholders across different functions and levels of technical fluency.

Experience with generative AI and LLM-based tools (Claude Code, Cursor, GitHub Copilot) to perform and accelerate analyses, automated reporting, and build self-service data tools.

Bonus points

Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, Databricks).

Familiarity with dbt for data modeling and transformation.

Exposure to data pipeline orchestration tools (e.g., Airflow).

Experience in fintech, financial services, or payments.

Comfort operating in a fast-paced, high-growth environment with evolving priorities.

Compensation

The expected salary range for this role is $93,600 - $117,000.

However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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This role will oversee all market-building activities in Japan, managing the full client pipeline from origination to deal closure, while cultivating strategic relationships with leading enterprises, institutions, partners, and regulators.

In addition to driving business development, you will also play a critical role in shaping our brand in Japan. This includes supporting marketing initiatives, participating in flagship conferences, and establishing thought leadership through an active offline presence.

As the face of LayerZero in the market, you will represent our vision to the local ecosystem, ensuring we are viewed as the leading interoperability infrastructure provider in Japan.

This role requires versatility, combining business development, partnership management, brand-building, and operational execution. Success will require entrepreneurship, critical thinking, and a high degree of ownership to adapt and execute in a complex and evolving environment.

Our team leaves egos at the door, works hard, has big ambitions, and is passionate about building the infrastructure operability layer of tomorrow. We expect the same from you.

The working environment is fast-paced with plenty of ambiguity, change, and odd hours. You have to be okay with that as we continue to grow and mature as an organization.

Responsibilities

• Market Leadership: Lead our Japan operations, developing and executing a strategy to expand adoption of our solutions across multiple verticals.

• Pipeline Ownership: Manage the entire sales pipeline from prospecting to deal closure, ensuring consistent growth opportunities.

• Client Management: Build and maintain strategic relationships with enterprises, ecosystem partners, and regulators in Japan.

• Deal Execution: Structure, negotiate, and close deals that drive adoption and long-term partnerships.

• Brand & Marketing: Support local marketing and partnership initiatives in collaboration with our marketing team, building our brand presence and ensuring consistent messaging in Japan.

• Thought Leadership: Represent the company at flagship conferences and industry events, becoming a visible and credible voice for LayerZero in Japan.

• Stakeholder Engagement: Contribute to ecosystem development by engaging with regulators, industry bodies, and thought leaders.

• Cross-functional Collaboration: Work closely with global BD, product, and marketing teams to ensure alignment and client success.

• Market Development: Identify and pursue new opportunities across Web3, financial services, and enterprise sectors, operating with entrepreneurial drive.

Requirements

• 6+ years of professional experience, ideally with exposure to technology, fintech, or Web3.

• Strong understanding of Japan’s business and regulatory environment, with networks across relevant industries.

• Proven ability to manage end-to-end business development, from origination to deal closure.

• Demonstrated success in managing senior-level relationships with enterprises, partners, and regulators.

• Experience supporting marketing campaigns and brand-building activities, including event and conference participation.

• Strong strategic thinking, sales acumen, and operational execution skills.

• Ability to thrive in ambiguity and take ownership in a fast-moving environment.

• Excellent communication and negotiation skills, with the ability to influence at the executive level.

• Entrepreneurial mindset, comfortable wearing many hats and acting as the face of the company in the market.

• Professional proficiency in both Japanese and English is required.

• A passion for building at the intersection of technology, finance, and innovation.

Benefits

Equal Opportunity Employer LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.

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You will be responsible for managing the full client pipeline, from prospecting to deal closure, while maintaining strategic relationships with institutions, financial service companies, and regulators. In addition to driving the sales pipeline, you will also play a critical role in shaping our brand in Hong Kong. This includes supporting marketing initiatives, participating in flagship conferences, and establishing thought leadership through an active offline presence.

As the face of LayerZero in the market, you will represent our vision to the local ecosystem, ensuring we are viewed as the leading interoperability infrastructure provider in Hong Kong. This is a high-impact role that requires a mix of strategic thinking, sales execution, and operational excellence.

You will represent our company in one of the most dynamic markets for digital assets and financial innovation, acting as both a relationship builder and a business operator. Our team leaves egos at the door, works hard, has big ambitions, and is passionate about building the infrastructure operability layer of tomorrow. We expect the same from you.

The working environment is fast-paced with plenty of ambiguity, change, and odd hours. You have to be okay with that as we continue to grow and mature as an organization.

Responsibilities:

• Market Leadership: Lead our Hong Kong operations, building and executing a strategy to expand our footprint in the stablecoin and RWA sectors.

• Pipeline Ownership: Manage the entire sales pipeline from prospecting to deal closure, ensuring a consistent flow of high-quality opportunities.

• Client Management: Build and maintain strategic relationships with key institutional clients, financial service firms, and regulators.

• Deal Execution: Structure, negotiate, and close complex deals that drive adoption of our technology in Hong Kong.

• Stakeholder Engagement: Represent the company in discussions with regulators, policymakers, and industry bodies to help shape the future of digital assets in the region.

• Cross-functional Collaboration: Partner with internal BD, product, and solutions teams to deliver value to clients and ensure alignment with global priorities.

• Market Development: Identify new opportunities across RWAs, stablecoins, and related sectors, acting as an entrepreneur within the organization.

Requirements:

• 6+ years of professional experience, with significant exposure to financial services, fintech, or digital assets.

• Strong understanding of stablecoins, RWAs, and the broader digital asset ecosystem.

• Proven ability to manage full-cycle business development, from origination to deal closure.

• Deep experience in managing institutional relationships, including regulators and financial service companies.

• Demonstrated ability to operate with high agency in ambiguous, fast-moving environments.

• Strong sales acumen combined with operational rigor and strategic thinking.

• Exceptional communication and negotiation skills, with the ability to influence senior decision-makers.

• Entrepreneurial mindset with the ability to wear many hats and independently drive market development.

• Professional proficiency in English is required, and fluency in Cantonese or Mandarin is a strong plus.

• A passion for building in the intersection of finance and technology.

Equal Opportunity Employer LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.

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About xAI

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

ABOUT THE ROLE:

The Payments team is seeking an experienced BSA/AML Investigator to help detect, prevent, and report financial crimes.

RESPONSIBILITIES:

• Independently investigate and resolve complex alerts and cases from transaction monitoring systems, including in-depth analysis of payment flows and user behaviours.
• Prepare, review, and recommend filing of Suspicious Activity Reports (SARs), ensuring high-quality narratives and supporting documentation.
• Assist with KYC and onboarding matters as required.
• Conduct Enhanced Due Diligence (EDD) on high-risk users and transactions; perform periodic reviews of customer risk profiles and recommend adjustments to risk ratings.
• Assist in tuning and optimising transaction monitoring rules and scenarios to reduce false positives while maintaining detection effectiveness.
• Mentor and provide guidance to junior team members on investigation techniques and regulatory requirements.
• Collaborate with internal teams (e.g., Product, Risk, Legal) on compliance-related initiatives and new product launches.
• Maintain expertise in evolving BSA/AML/OFAC regulations, FinCEN guidance, and payment industry financial crime trends

BASIC QUALIFICATIONS:

• 4+ years of hands-on experience in AML, ideally in fintech or banking.
• Familiarity with financial crime risks specific to digital payments, money transmission, wallets, or peer-to-peer platforms is highly desirable.
• Proven experience preparing and filing SARs, including high-quality, well-structured narratives , strongly preferred.
• In-depth knowledge of BSA/AML laws and regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, and related requirements.
• Proven familiarity with local, regional, and international regulatory bodies (e.g., FinCEN, FATF, or equivalent), with practical experience navigating their guidelines.
• Demonstrated ability to drive operational changes, manage competing priorities, and collaborate effectively across global teams and regions.
• Strong analytical mindset with structured problem-solving skills, a sense of urgency, and the capacity to work independently under minimal supervision.
• Excellent verbal, written, and presentation skills, paired with interpersonal abilities to influence stakeholders at all levels and advance strategic initiatives.
• Quick learner with adaptability to evolving technologies, regulations, and business needs.
• AML-related certifications (e.g., CAMS, CGSS) are preferred but not required.

COMPENSATION AND BENEFITS:

$125,000 - $150,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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Your work will span program strategy, hands-on casework, cross-functional collaboration, and operational scaling to improve key objectives such as recovery rates, customer experience and compliance.

Responsibilities:

• Casework & Process Expertise: Own complex and escalated collections cases end-to-end, building firsthand understanding of customer pain points, process gaps, and regulatory nuances to inform program decisions.

• Program Strategy & Execution: Design, launch, and manage collections programs aligned with business objectives, regulatory requirements, and customer experience goals.

• Scaling & Process Optimization: Identify opportunities to automate, standardize, and scale collections operations,reducing manual effort while improving efficiency and consistency as volume grows.

• Compliance & Quality Assurance: Ensure regulatory and policy compliance across all collections activities. Build and maintain QA frameworks,including audits and calibration,to uphold quality standards.

• Data & Performance Management: Monitor program performance through analytics, identify trends and areas for improvement, and develop data-driven strategies to optimize outcomes.

• Cross-Functional Collaboration: Partner with Product, Engineering, Compliance, and Operations teams to align collections programs with platform capabilities and drive long-term systemic improvements.

• Documentation & Enablement: Build and maintain process documentation, playbooks, and training materials that empower the team and reduce knowledge silos.

We're looking for someone who is equally comfortable in the details of a complex case and in the strategic design of programs that serve thousands of customers. You are a proactive problem solver who constantly challenges the status quo and pushes for innovation in how collections operations run.

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In this role, you will specialise in backend development, designing and optimising robust microservices to ensure scalability, security, and reliability. You will support full-stack efforts, collaborate with cross-functional teams on payments, fraud detection, and compliance initiatives, and contribute to the creation of a high-scale financial products platform.

Responsibilities:

• Develop and optimise microservices for high-concurrency transactions using Go, Postgres, and Kafka.
• Collaborate on system architecture, testing, and monitoring to ensure uptime and performance.
• Build internal tools using frontend technologies as needed to support operational efficiency.
• Support the Technical Lead in risk mitigation and align with engineering, product, and compliance teams to drive project success.
• Contribute to the development of secure, scalable systems for handling financial data and transactions.
• Iterate rapidly on feedback to deliver high-quality solutions in a dynamic environment.

Basic Qualifications:

• 5+ years of software engineering experience, with a strong focus on backend development.
• Proficiency in Go or similar languages and experience with databases (e.g., Postgres) and streaming systems (e.g., Kafka).
• Familiarity with building distributed systems for high-scale, low-latency environments.
• Knowledge of handling secure financial data.
• Ability to contribute to frontend development for internal tools when required.
• Strong communication and problem-solving skills, with a collaborative mindset.

Preferred Skills and Experience:

• Experience in fintech, payments, or regulatory frameworks (e.g., PCI-DSS, AML/KYC).
• Prior work in a fast-paced, startup-like environment on greenfield projects.
• Comfort navigating ambiguous requirements and iterating based on feedback.
• Passion for leveraging AI to transform financial systems.

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Brex's banking product is used by tens of thousands of businesses to store $10B+ in total deposits, and our AP platform moves over $1B across hundreds of thousands of transactions each month. This role will own the end-to-end product vision and execution across customer accounts, money movement, treasury capabilities, liquidity management, accounts payable workflows, and regulatory-compliant banking services.

As a member of the Product team, you will be at the forefront of Brex's mission to empower employees anywhere to make better financial decisions. With a deep understanding of the business, you will identify and scope out the most impactful opportunities for Brex to tackle. You will be responsible for aligning cross-functional teams , such as Engineering, Legal, Compliance, and Design , on key decisions.

Responsibilities:

• Define and drive Operating Account strategy - Own the multi-year product vision and roadmap for Brex's Operating Account platform spanning Banking and Accounts Payable , aligned to company-level priorities.
• Identify and prioritize high-leverage opportunities that drive AP attach, deepen operating behavior, and grow durable DDA balances through payment activity rather than balance-seeking alone.
• Identify customer challenges across increasing coordination and control complexity, from admin-initiated payments and centralized AP through decentralized, multi-stakeholder procurement workflows.
• Balance innovation with regulatory rigor, ensuring long-term scalability and resilience.

• Lead complex, regulated systems across Banking and AP - Oversee core banking and AP domains including accounts, ledger systems, payment rails (ACH, wires, RTP, international), bill pay, vendor management, treasury workflows, and embedded financial services.
• Drive the integration of banking and AP capabilities into a unified operating experience, ensuring that money movement, vendor payments, and account management work seamlessly together.
• Engage deeply with Engineering and Risk in discussions around APIs, ledger design, reconciliation, data models, and risk controls, to design reliable and scalable systems.

• Build and lead a high-performing PM team - Manage and develop a team of Product Managers spanning banking and AP, fostering ownership, clarity, and high standards.
• Elevate product craft across the organization, being at the forefront of how the role is changing as we incorporate agents - Establish strong operating rhythms for planning, prioritization, and cross-functional alignment.

• Deliver measurable business impact - Define success metrics tied to company outcomes such as operating account attach rate, DDA balance growth, AP transaction volume, revenue expansion, margin improvement, customer retention, risk loss rates, and operational efficiency.
• Drive structured decision-making using data, experimentation, and financial modeling , with a sharp focus on the relationship between AP behavior and balance durability.
• Hold teams accountable to clear impact targets and measurable results.

Requirements:

• 10+ years of product management experience, including leading and developing high-performing PM teams and building strong product cultures.
• Proven track record of setting and executing multi-quarter or multi-year strategies that delivered measurable business impact (growth, retention, revenue expansion, cost efficiency, or adoption).
• Strong business and systems thinking , able to translate complex operational or infrastructure challenges into simple customer experiences that drive adoption and long-term platform stickiness.
• Data-driven decision maker with experience defining success metrics, modeling business impact, and using SQL or similar tools to inform priorities and tradeoffs.
• Exceptional communicator who creates clarity in complex environments , distilling strategy, tradeoffs, and decisions into narratives that align executives and mobilize teams.
• Experience building trusted, mission-critical products where reliability, accuracy, and customer confidence are non-negotiable.
• High standards for product rigor and execution quality , consistently raising the bar for clarity of thinking, prioritization, and customer impact.

Bonus Points:

• Experience building or scaling accounts payable, payments, or money movement workflows, especially in B2B environments.
• Experience with financial infrastructure, fintech platforms, or regulated products.
• Familiarity with distributed systems, APIs, ledgers, payment rails, or financial data models.
• Experience improving or automating procurement, bill pay, vendor management, or operational finance workflows.
• Track record of driving deposit growth, balance-based revenue, or usage-driven platform adoption.

Compensation:

The expected salary range for this role is $340,000 - $425,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.

We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.

We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Data at Brex

The Data organization develops insights, models, and data infrastructure for teams across Brex, including Sales, Marketing, Product, Engineering, and Operations.

Our Data Scientists, Analysts, and Engineers work together to make data,and insights derived from data,a core asset across the company.

What you’ll do

As a Data Analyst II (DA), you will play a central role in enhancing the operational tracking and reporting capabilities of different business teams across Brex.

You will work closely with Data Scientists, Data Engineers, and partner teams to drive meaningful insights for the business through visualizations, self-service tools, and ad-hoc analyses.

This is a high-impact role in a fast-paced fintech environment where your work will directly influence strategic decisions.

Where you’ll work

This role will be based in our San Francisco office.

We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home.

We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday.

As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Apply data visualization and storytelling skills in creating business intelligence solutions (such as Looker and/or Hex dashboards) that enable actionable insights.

Perform ad-hoc analyses and deep dives to investigate business questions, surface trends, and provide data-driven recommendations.

Develop self-service data tools and processes that empower business stakeholders to independently monitor the performance and health of their respective areas.

Collaborate closely with Data Scientists and Data Engineers to identify data sources, enable data pipelines, and support the development of analytical data models that operationalize reports and dashboards.

Implement and maintain rigorous data quality checks to ensure the integrity and robustness of datasets used across dashboards, reports, and analyses.

Partner with various departments,including Sales, Operations, Product, and Finance,to understand their data needs and deliver tailored analyses and reporting that support strategic planning.

Contribute to the automation of recurring analyses and reporting workflows using Python.

Requirements

3+ years of experience in data analytics or a related role in a professional setting.

2+ years of experience working directly with Sales, Operations, Product, or equivalent business teams.

Fluency in SQL to manipulate data and perform complex analyses (CTEs, window functions, joins across large datasets).

Experience with Python for data analysis, automation, or scripting.

Experience with business intelligence and data visualization tools (Looker, Hex, Tableau, or similar).

Strong quantitative and analytical skills with a demonstrated ability to translate data into business insights.

Strong communication skills and the ability to work effectively with stakeholders across different functions and levels of technical fluency.

Experience with generative AI and LLM-based tools (Claude Code, Cursor, GitHub Copilot) to perform and accelerate analyses, automated reporting, and build self-service data tools.

Bonus points

Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, Databricks).

Familiarity with dbt for data modeling and transformation.

Exposure to data pipeline orchestration tools (e.g., Airflow).

Experience in fintech, financial services, or payments.

Comfort operating in a fast-paced, high-growth environment with evolving priorities.

Compensation

The expected salary range for this role is $93,600 - $117,000.

However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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You’ll own and grow a portfolio of high-value enterprise accounts, navigating board-level relationships and collaborating daily with Alchemy’s C-Suite and top-tier investors. You will:

• Orchestrate multi-year, multi-stakeholder deals spanning CTOs, innovation labs, product leads, and procurement at global scale.
• Design and execute multi-threaded strategies using MEDDPICC to land and expand seven- and eight-figure partnerships.
• Serve as a trusted advisor to executives defining their blockchain strategy.
• Bring market intelligence back to GTM leadership to directly influence Alchemy’s roadmap and category leadership.

We’re backed by the world’s leading VCs and institutions, including Lightspeed, Silver Lake, a16z, Coatue, Pantera, Addition, Stanford University, Coinbase, and Charles Schwab, among others.

Benefits & Perks:

• Medical, Dental, & Vision
• Gym Reimbursement
• Home Office Build-out Budget
• In-Office Group Meals
• Wellbeing & Mental Health Perks
• Learning & Development Stipend
• Company Sponsored Conferences & Events
• HSA and FSA Plans
• Fertility Benefits

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This role will be based in our San Francisco or New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday.

Responsibilities:

• Work with existing card only customers to upsell our business account suite of products (checking/treasury/sweep)
• Assist in creating Security Account Control Agreements (SACA) or Cash Covenants to provide higher credit limits to our customers
• Become trusted account advisors by managing accounts and being strategic in both inbound and outbound sales
• Engage with businesses at all points of the sales cycle - including prospecting, product demonstrations, onboarding, and closing
• Develop strategic plans with cross-functional team members to drive adoption of our products, more AUM, and higher revenue for the company
• Focus on self-development with daily training and enablement
• Work closely with Account Executives, Relationship Managers, Customer Success, and Client Sales to bring in referrals

Requirements:

• 3+ years of outbound sales experience in financial services, fintech, or with early stage companies
• Excellent communication skills to drive conversations with Executive C-Suite decision makers
• Experience carrying quota and a proven track record of hitting and exceeding quotas
• B.A or B.S degree from a 4-year university

Bonus points:

• Series 7 & 63 license (active or able to be re-activated)
• Familiarity with sales tools such as Gong, Salesforce, Outreach, etc.

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Your responsibilities will include:

Collaborating closely with management to plan and implement a strategic outreach plan Developing and implementing best practices for growing VGS's customer base and strategic partnerships Creating new business by aggressively finding, qualifying, and closing leads Identifying and capitalizing on up-sell and cross-sale opportunities Interface and nurture leads through various outbound channels including: phone, email, social media Working closely with Product and Engineering teams to drive product and business strategy

To be successful in this role, you will need:

BS/BA or a minimum of 5+ years of experience in Sales or Business Development role Experience managing inbound and outbound sales Exceptional ability to develop and maintain client relationships Technical expertise required Desire to help build a world-class sales organization Willingness to take ownership and execute Comfortable with selling a technical product to a technical audience Able to work and develop relationships with upper management and engineering Strong communication skills and excellent organizational ability Thoughtful and decisive judgment with the ability to work well in a dynamic and fast-paced environment Prior Business Development experience in Fintech and/or in Data Security is desired Prior experience at an emerging SaaS or Software entity

In addition to a competitive salary, you will also receive: Flexible work hours and flexible PTO Competitive health benefits VGS stock options 401k plan, with employer matching 4% and immediate vesting (available only for US employees) Life & disability insurance Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees) Global parental leave program Employee Assistance Program Home Internet reimbursement New hire home office set-up allowance Professional learning reimbursement

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In this role, you won't just manage a product, you'll own and shape core features of our platform and partner on our overall product strategy. As our first dedicated product hire, you'll partner closely with the CEO, sales, data science, and engineering to define what we build and why.

Your responsibilities will include:

• Translating vision into a defensible product roadmap by synthesizing customer insights, market signals, and business goals
• Acting as a strategic partner to the CEO and leadership team, shaping market positioning, competitive differentiation, and long-term platform bets
• Partnering with sales and customers to extract signal from wins, losses, and conversations, and turn it into product direction
• Driving alignment across engineering, sales, and leadership on priorities, trade-offs, and sequencing
• Setting design and UX standards as Spade moves from API-only to a full platform
• Establishing success metrics that hold the product accountable to outcomes, not outputs, using research, usage data, and market analysis to inform decisions
• Building the product function at Spade , processes, frameworks, and standards that scale as the team grows

To succeed in this role, you'll need:

• 5-9+ years of product management experience at a high-growth B2B startup
• Based in NYC
• Proven track record of building or launching products end-to-end, from early ideation through delivery and iteration
• Background in fintech or payments , you understand the key players, regulatory landscape, and nuances of building financial products
• Strong technical fluency , you can partner effectively with engineers, understand API-first products, and make informed trade-off decisions
• Exceptional communicator , you can make complex ideas feel simple for both technical and non-technical audiences
• Comfortable being the first and building a playbook
• Interest in leveraging AI to accelerate execution

Nice to have:

• Experience with transaction or payments data
• Familiarity with developer-facing or API-first products
• Prior experience working directly with a founder or CEO on product strategy
• Experience at a Seed – Series C fintech or financial infrastructure company
• Prior experience as the first or only Product hire at a company

Why join Spade?

• Be a cultural founder , As an early employee, you’ll play a meaningful role in defining and building our culture.
• Get in on the ground floor , We’re a small but well-funded team , joining now comes with limited risk and unlimited upside.
• Build the next generation of financial infrastructure , Our products will power the next wave of innovation in fintech, helping our customers deliver better, more transparent products and services to the consumer.

Benefits include:

• Competitive compensation and equity package
• Full medical, dental, and vision benefits for US-based employees
• Life & short-term disability insurance
• Unlimited PTO
• Early exercise program
• Extended post-termination exercise period
• 401K for retirement planning
• Hybrid team, with pet-friendly headquarters in NYC
• Paid parental leave
• Work from home stipend

Diversity & Inclusion at Spade:

Spade is an equal opportunity employer, committed to building a culture that is diverse, equitable, and inclusive. We believe that having people with different backgrounds, experiences, abilities, and perspectives not only helps us build the best products for our customers, but also helps us be the best version of ourselves.

Salary Range:

At Spade, we view total compensation as consisting of salary + equity + benefits. We recruit motivated and high-performing talent, and work to compensate people in line with the value they bring to our team. We aim to pay fairly and competitively, and consider a number of factors in developing compensation offers. These factors include years and breadth of experience, interview performance, market dynamics, and internal equity. The anticipated base salary range for this role is between $180,000 and $275,000 (depending on level), and an equity grant.

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This role is ideal for someone who thrives on hitting targets & metrics, is focused on becoming the top-performing salesperson in the industry, and remains relentlessly optimistic in the face of rejection.

As a Sales Development Representative, you will be the face of our company, reaching out to potential customers and introducing them to Mercury. You will conduct research to identify and target potential customers, collaborate with the sales team to develop and implement outreach strategies, and cold call, social and email prospecting to generate interest and schedule meetings.

You will also qualify leads to ensure they meet our ideal customer profile, build relationships with prospects to understand their needs and pain points, and schedule meetings with the sales team. Finally, you will track and report on sales metrics and pipeline activity.

To be successful in this role, you will need to have 1 year of experience in sales/business development or something you feel is equivalent. You should be a people person with excellent communication skills, a hustler with a proven track record of achieving and exceeding goals, and a team player who wants to level up with your teammates.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.

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We're looking for a Vertical Marketing Manager – Institutions to create the content and campaigns that help banks, asset managers, fintechs, and other enterprise audiences understand and adopt crypto.

Responsibilities

• Produce best-in-class institutional content, including case studies, research reports, explainer decks, solution briefs, whitepapers, and sales enablement materials tailored for banks, asset managers, fintechs, and other institutional stakeholders.
• Distill complex technical capabilities into language that resonates with more risk-conscious, ROI-focused decision makers.
• Plan and execute targeted marketing initiatives, from thought leadership series to data-driven reports that showcase how financial institutions are (or should) think about tokenization, managing digital assets, and incorporating crypto rails into their businesses.
• Work with Business Development and Investor Relations teams to ensure they have the right assets for every stage of the sales cycle.
• Plan and support LayerZero's participation in key events, roundtables, and forums that drive institutional conversations both online and in person.
• Be obsessed with data, finding interesting insights that go beyond the basic 101 content.
• Measure impact and iterate, tracking asset usage, campaign performance, and content engagement to continuously improve quality and effectiveness.

About You

• 3-5 years of experience in product marketing, content marketing, or sales enablement with a focus on institutional finance, fintech, or crypto strongly preferred.
• Ability to produce high-quality, multi-format content for technical or regulated audiences.
• Exceptional writing skills, able to craft content that is precise, credible, and persuasive for C-suite and technical decision-makers.
• Highly organized, with the ability to prioritize multiple deliverables and meet tight deadlines.
• Comfort working cross-functionally in a fast-paced, high-performance environment.
• Genuine interest in the intersection of crypto and institutional finance, and the trends shaping adoption.

Equal Opportunity Employer

LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.

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This is a backend engineering role at its core, we're looking for a strong backend engineer who knows how to work effectively with AI tools, understands where AI can accelerate development and product capabilities, and is comfortable integrating AI-powered features into production backend systems.

Given the global nature of our business and the collaborative nature of our team, fluency in English is required for daily work with engineering, product, and business teams across multiple regions. Fluency in Spanish or Portuguese is equally required , our LATAM teams, customers, and operational partners work in both languages, and you will too.

Responsibilities

• Backend Engineering - Design, build, and maintain scalable, reliable backend services that process financial transactions and serve Jeeves customers across 20+ countries.
• Write clean, testable, production-quality code in Go, Python, or Node.js/TypeScript; participate actively in design and code reviews.
• Build and consume RESTful and GraphQL APIs; design inter-service communication using gRPC, message queues, and event-driven architectures.
• Design and optimize relational and non-relational database schemas (PostgreSQL, MongoDB, Redis) for correctness, performance, and scale.
• Own backend features end-to-end , from scoping and technical design through deployment, monitoring, and iteration.
• Implement security best practices: authentication, authorization, input validation, and data protection across distributed services.

AI-Assisted Feature Development

• Integrate LLM API calls (e.g., OpenAI, Anthropic) into backend services as product features , such as spend categorization, document parsing, or natural language workflows , ensuring those integrations are reliable, observable, and cost-efficient.
• Build backend pipelines that consume AI-generated outputs safely: validate structured outputs, handle fallback scenarios, and design graceful degradation when AI services are unavailable or return low-confidence results.
• Collaborate with AI and data science teams to integrate model outputs into backend APIs , bridging experimental AI work and production systems.
• Use AI coding tools (GitHub Copilot, Claude, Cursor, etc.) fluently as part of your everyday development workflow.

Reliability & Operations

• Instrument services with structured logging, distributed tracing, and metrics for full operational visibility.
• Participate in on-call rotation; respond to production incidents and contribute to post-incident reviews.
• Contribute to CI/CD pipeline improvements, testing infrastructure, and deployment practices.

Cross-Regional Collaboration

• Work closely with engineering, product, compliance, and data teams across multiple time zones and regions , communicating in both English and Spanish or Portuguese as the situation requires.
• Contribute to a globally distributed engineering culture through thorough documentation, async design reviews, and thoughtful pull request feedback.
• Bring your regional perspective to product and engineering conversations , our LATAM customers have specific needs, and engineers who understand those markets make our product better.

Requirements

• 5+ years of professional backend engineering experience building and operating production systems.
• Fluent in English , professional fluency required for daily work with global teams in written and spoken contexts.
• Fluent in Spanish or Portuguese , required for collaboration with LATAM teammates, customers, and operational partners.
• Strong proficiency in at least one backend language: Go, Python, or Node.js/TypeScript.
• Experience designing and building RESTful APIs, microservices, and event-driven backend systems.
• Solid understanding of relational databases (PostgreSQL preferred): schema design, query optimization, and data modeling.
• Experience with cloud infrastructure (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and CI/CD pipelines.
• Demonstrated ability to integrate third-party APIs reliably in production , including error handling, retry logic, and observability.
• Experience working on globally distributed teams across time zones and regions.
• Comfortable using AI tools as part of everyday engineering work , integrating LLM API outputs into backend services and using AI coding assistants fluently.

Preferred Qualifications

• Experience in fintech, financial services, payments, or a regulated industry , familiarity with ledger systems, payment rails, or financial compliance (KYC/AML, PCI-DSS) is a strong plus.
• Prior experience at a startup or high-growth scale-up, comfortable building in ambiguity without heavy process support.
• Experience with multi-currency systems or cross-border payment processing.
• Familiarity with message queue systems (Kafka, RabbitMQ) and event-driven architecture.
• Global work experience , prior roles at companies operating across multiple countries and regulatory environments.
• Fluency in both Spanish and Portuguese.

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This leader will be responsible for defining Jeeves' global outbound strategy, coaching SDRs across multiple countries, optimizing our pipeline generation engine, and partnering cross-functionally to ensure alignment between SDR, Marketing, and Sales.

This is a high-impact role that requires operational excellence, strong sales enablement skills, and the ability to lead distributed teams in a fast-moving environment.

Key Responsibilities:

• Own the Global SDR Playbook & Strategy: Diagnose, optimize, and scale the global SDR motion,ensuring regional consistency while enabling local strengths.
• Lead, Coach & Develop a High-Performing SDR Team: Manage and mentor SDRs across multiple regions, providing structured 1:1s, real-time call coaching, and performance feedback.
• Drive Pipeline Generation & Conversion: Own global SDR pipeline output and conversion metrics across inbound, outbound, and partner-sourced motions.
• Collaborate Cross-Functionally: Partner closely with Sales leadership to align on ICPs, segmentation, vertical strategy, and opportunity handoff mechanics.

Minimum Qualifications:

• 5+ years of experience in B2B SaaS, fintech, or technology sales, with 3+ years managing SDR/BDR teams (ideally 8–12+ reps).
• Proven success building or scaling outbound SDR programs that consistently hit or exceed pipeline targets.
• Experience managing distributed or multi-region SDR teams across LATAM, NAM, and/or EMEA.

Preferred Qualifications:

• Prior experience in fintech, payments, credit, or financial infrastructure.
• Background building outbound programs for multi-vertical or multi-geography sales teams.
• Familiarity with AI-driven outbound tools and modern SDR productivity platforms.

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