Become part of our inclusive organisation and perform patient check-in and check-out procedures, process financial information, and provide patient billing information. Demonstrates effective customer service and computer skills.
\nResponsibilities:\nMaintain compliance with organisational policies and procedures.\nMaintain compliance with revenue cycle and financial audit guidelines.\nDemonstrate effective computer skills, file, answer phones in a timely and professional manner, providing complete and accurate information, and provide other administrative duties as required.\nAccurately perform patient check-in and check-out procedures. Process privileged patient health information (obtain current insurance verification and authorisation, code visits using accurate ICD and CPT codes), balance daily receipts, and respond to billing questions. Schedule patient appointments, entering all required demographic and clinical information into the system, and coordinate with other parties.\nOrder and maintain clinical supplies, office supplies, and equipment.\nMaintain compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participate in unit performance improvement activities.\nDemonstrate good customer service skills when interacting with patients, families, and visitors. Exhibit effective communication skills and teamwork.
\nEducation Requirements:\nHigh school diploma or general education degree (GED) required.
\nLicensure/Certification Requirements:\nNo licensure or certification required.
\nProfessional Experience Requirements:\nPrefer completion of an accredited medical administrative assisting programme and previous experience in a medical office.
\nKnowledge/Skills/and Abilities Requirements:\nLanguage Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organisation. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Computer Skills: Ability to enter and process data accurately. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardised situations.
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