• Compute, classify, and record numerical data to maintain complete financial records.
• Verify the accuracy of figures, calculations, and postings related to business transactions recorded by other staff members.
• Approach all interactions with guests and employees in a friendly, service-oriented manner, ensuring a welcoming environment.
• Adhere to all standards and regulations to promote safe and efficient hotel operations.
• Initiate and complete the end of day process, including balancing daily work and maintaining cashiering responsibilities.
• Manage all Front Office computer system operations/functions and handle guest requests promptly.
• Maintain proper records, including log books and other documentation.
• Be familiar with and enforce all hotel policies and house rules.
• Complete initial direct bills daily, attach necessary documentation, and place on the Property.
• Prepare and distribute the Daily Flash Report.
• Ensure that all employees are attentive, friendly, helpful, and courteous to guests, managers, and fellow employees. Ideal Background
• Minimum 1 year of hotel or related field experience.
• High School diploma or equivalent college coursework in relevant areas a plus.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills to address guest issues and emergencies.
• Familiarity with Windows OS, approved spreadsheets, and word processing.
• Clear communication skills.
• Quick and accurate decision-making abilities.
• Ability to thrive in high-pressure situations.
• Effective problem-solving skills, including prevention and resolution.
• Capability to assimilate complex information and adapt as necessary.
• Proficiency in financial data analysis and basic arithmetic.
• Comfort working in a self-managed environment.
• Active listening and conflict resolution skills.
• Maintaining composure and professionalism under pressure.

XML job scraping automation by YubHub

The eCommerce Coordinator will focus on executing supporting business goals by analysing sales and inventory data, preparing reports, and aiding in forecasting.

Key responsibilities include assisting with tracking performance against KPIs, identifying trends and providing financial insights to help make strategic decisions and ensure the right products are available to customers.

The role requires strong analytical skills, good communication, and proficiency in Excel.

As a eCommerce Coordinator you will:

Trading & Commercial Support

• Assist in compiling weekly and monthly performance reports; highlighting key trends for review

• Support the tracking and impact reporting of OOS items and product availability, cascading this clearly and consistently to all key colleagues where it affects our plans and communications

• Maintain and update evergreen and ad hoc reports with accuracy and timeliness

• Help gather insights from customer feedback and returns to support optimisation efforts

• Own staff gifting assortment and logistics in partnership with the People Team

• Execute the implementation of price changes across platforms, ensuring deadlines are met and support the scoping of a more efficient way to scale this process

• As needed - support with NPD merchandising updates (or similar) or QA

• As required support in trouble shooting across the Digital Team as it pertains to stock availability and cover (inc customer care)

Operational Excellence

• Establish global working relationships with supply chain to track product availability and deliver timelines

• Execute stock updates and provide details of the process to aid scoping of an automated solution. With a keen eye share any anomalies or surprises for escalating, challenging where stock has moved to and solutions to retain

• Help align trading calendars with order forecasts and shipping schedules, updating the website with any delays or changes to SLA

• Act as a critical partner for major eventing co-ordinating stock requirements and re-dress globally ensuring we are optimised in our assortment and availability

• Coordinate the receipt of ancillary items (e.g., gift wrap, samples) into the correct warehouses keeping trade and product updated

• Maintain Subscription SKU tracking

• Own tracking loyalty stock levels ensuring we do not go out of stock

• Stay informed of legal updates and assist in implementing compliance changes across the site

• Collaborate with product and content teams to support major eventing and new product development (NPD) tracking

• Communicate peak cutoffs, SLA planning, and shipping optimisations/changes to broader team

XML job scraping automation by YubHub