Key responsibilities include:

• Developing and executing a communication strategy that defines the COO's voice, focusing on operational excellence, business impact, and the 'connective tissue' between Okta's vision and its execution.

• Leading communication workstreams for company-wide shifts, re-orgs, and COO strategy updates.

• Positioning the COO as an industry authority on Identity, SaaS operations, GTM innovation, and building a winning company through high-performance culture, by crafting high-impact, forward-thinking content, including keynotes/speeches, blogs, social, board presentations, and other public-facing content.

• Building and maintaining relationships with members of the Okta's executive leadership team to inform COO communications strategy and content.

• Partnering with teams across Global Communications, People, Marketing, Legal, Investor Relations, agency partners, and many others to ensure cohesive and consistent messaging.

• Using metrics to validate communication strategies and ensure the COO's organization is aligned with the company's Vision, Measures, and Targets (VMT).

• Proactively identifying and mitigating communication risks related to business operations, handling sensitive internal matters with the highest level of confidentiality.

Qualifications and core competencies include:

• 10-15+ years of relevant communications experience, ideally owning a C-level executive's thought leadership and communications platform in a high-growth SaaS or technology company.

• Proven strategic advisor, demonstrated success operating as a strategic partner,not just a content producer,with the ability to engage with and influence senior executives.

• Exceptional executive presence, the judgment and confidence to advise senior leaders in real-time and navigate high-profile, confidential projects with discretion.

• Organizational mastery, strong organizational skills to manage multiple concurrent priorities, navigate ambiguity, and deliver high-quality work on tight timelines.

• Communication versatility, strength in packaging content across a range of channels, including written communications, presentations, speeches, and video scripting.

• Industry and financial acumen, deep understanding of the technology/software industry; experience with financial communications (e.g., investor relations, earnings) is a significant bonus.

This is a high-impact role for a seasoned professional who acts as a strategic advisor and operational architect, not just a content producer.

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