In addition to your technical expertise, you will interface with various engineering disciplines, customers, and vendors/suppliers, train operations, maintenance, and other personnel as required, and participate in check-out, commissioning, testing, start-up, and field support. You will also contribute to modification of existing procedures, standards, and practices to stay current with technology and assist with the implementation of improved methods.

As an Automation Tech III, you will identify safety risks, participate in safety reviews, and understand safety strategies, including interlocks, alarms, procedures, safety systems, etc. You will also provide direction and mentoring to other technicians in the execution of tasks as appropriate, perform complex system start-up, troubleshooting, and repairs in remote environments, and troubleshoot with end-users to advise repairs in-person and via phone, email, etc.

If you have a strong background in electrical, mechanical, agricultural, computer/information, or industrial technologies, and significant experience in automation, systems testing, automation support, field service, complex equipment repairs, etc., we encourage you to apply for this exciting opportunity.

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Key Responsibilities: Perform preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation. Schedule and organize own work activities, ensuring efficient operations. Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits. Responsible for proper return of all defective inventory for replenishment. Price service calls, offering discounts or converting to full contracts when needed. Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary). Prepare and develop sales quotes and follow through to close the sale. Call end-user customers, purchasing agents, and Bayer dealers to finalize and ask for the order. Interface heavily with Service Admin/MSRC billing processors to ensure proper and timely invoicing. Responsible to assist in collection activities within a given territory. In some cases, generate customer interest and communicate to Service Marketing Rep. Generate and communicate sales leads to respective sales rep for new product or disposable opportunities. Maintain company car, oil changes, tire rotation, etc., and tools in good working order valued at $35-$45K. Ensure all proprietary info is safe-guarded from non-Bayer personnel, including Service & Training Manuals, Diagnostic and Calibration software, BIT keys, etc.

Requirements: Associate's Degree in Electronics, IT Networking, Computer Science, or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline. Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience can be considered in lieu of degree. Technical trade skills in areas such as soldering, electrical installation & troubleshooting. Prior experience in a customer-facing role. Demonstrated ability to work in a fast-paced self-directed environment. Good verbal and written competencies, along with flexibility and good judgment. Ability to prioritize workload and tasks to maximize revenue. Proficient in Microsoft Office product suite & comfortability in using company-specific databases and CRM systems. Ability to travel within assigned territory and nationally, at times overnight and extended time periods. Must hold a valid driver's license.

Preferred Qualifications: Demonstrated knowledge of Medical Device & Radiology business. Prior experience in a Field Service Role and/or regulated industry.

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Responsibilities:

• Perform preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation.
• Schedule and organize own work activities, ensuring efficient operations.
• Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits.
• Responsible for proper return of all defective inventory for replenishment.
• Price service calls, offering discounts or converting to full contracts when needed.
• Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary).
• Prepare and develop sales quotes and follow through to close the sale.
• Call end-user customers, purchasing agents, and Bayer dealers to finalize and ask for the order.
• Interface heavily with Service Admin/MSRC billing processors to ensure proper and timely invoicing.
• Responsible to assist in collection activities within a given territory.
• In some cases, generate customer interest and communicate to Service Marketing Rep.
• Generate and communicate sales leads to respective sales rep for new product or disposable opportunities.
• Maintain company car, oil changes, tire rotation, etc., and tools in good working order valued at $35-$45K.
• Ensure all proprietary info is safe-guarded from non-Bayer personnel, including Service & Training Manuals, Diagnostic and Calibration software, BIT keys, etc.

Requirements:

• Associate's Degree in Electronics, IT Networking, Computer Science, or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline.
• Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience can be considered in lieu of degree.
• Technical trade skills in areas such as soldering, electrical installation & troubleshooting.
• Prior experience in a customer-facing role.
• Demonstrated ability to work in a fast-paced self-directed environment.
• Good verbal and written competencies, along with flexibility and good judgment.
• Ability to prioritize workload and tasks to maximize revenue.
• Proficient in Microsoft Office product suite & comfortability in using company-specific databases and CRM systems.
• Ability to travel within assigned territory and nationally, at times overnight and extended time periods.
• Must hold a valid driver's license.

Preferred Qualifications:

• Demonstrated knowledge of Medical Device & Radiology business.
• Prior experience in a Field Service Role and/or regulated industry.

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Responsibilities:

• Design and develop solutions within Salesforce Field Service Lightning
• Customize FSL components including work orders, service appointments, and scheduling
• Develop Apex, Lightning components, and automation for FSL use cases
• Integrate FSL with other enterprise systems such as ERP and middleware
• Collaborate with stakeholders to improve field service processes
• Support mobile solutions and offline capabilities
• Ensure performance, scalability, and usability of FSL implementations
• Troubleshoot and resolve platform issues
• Maintain technical documentation and best practices

Qualifications:

• 5 to 8 plus years of Salesforce development experience
• Hands-on experience with Salesforce Field Service Lightning
• Strong experience with Apex and Lightning components
• Understanding of scheduling and field operations workflows
• Experience with integrations and APIs
• Salesforce FSL certification preferred
• Strong problem-solving and collaboration skills
• Bachelor’s degree in Computer Science or related field

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing and walking within the office.
• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
• Visual acuity to read screens, documents, and reports.
• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
• Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

Additional Information: Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

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You will handle a variety of tour and inspection types , including Open Home, Private, and Occupied Tours , and coordinate inspection coverage in partnership with 1099 contractors and third-party vendors.

Responsibilities:

• Own and manage all tours and inspections scheduling operations in designated U.S. markets
• Monitor new listings and ensure Open Home tours are scheduled within 2 days of publication
• Coordinate multiple types of tours & Inspections (Open Home, Private, Occupied, and Virtual) while aligning with peak time windows and lead preferences
• Manually add and invite leads from various platforms (Zillow, Apartments.com, Zumper, etc.) to scheduled tours & Inspections
• Collaborate with internal and external tour & Inspections hosts, ensuring they have full tour context and access instructions
• Capture and manage potential resident attendance and interest data from each tour
• Ensure accurate and timely tour follow-ups by triggering internal support tickets
• React promptly to tour feedback and report urgent issues on Slack for resolution
• Schedule inspections through an automated bidding system (1099 tour hosts, Showami, or Inspectify)
• Maintain strong adherence to SLAs, with quick lead response and tour resolution timelines

Requirements:

• 1–3 years of experience in operations, scheduling, or customer service (real estate experience is a plus)
• Strong communication and coordination skills
• Experience working remotely and independently
• Comfortable with Google Workspace, Slack, and calendar-based task management

Nice to Have:

• Familiarity with real estate platforms (Zillow, Showami, Apartments.com)
• Prior experience with property management or scheduling field service teams
• Bilingual (English/Spanish)

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You'll be part of our team and shape the digital future of our customers together with us, with a clear focus on end-to-end value creation processes: from planning to procurement, logistics and production to sales, aftermarket and service processes.

Responsibilities

• Beratung und Konfiguration (Customizing) der Service-to-Satisfaction-Prozesse (Aftermarket) unter Einsatz des integrierten SAP-Produktportfolios – insbesondere S/4HANA Service, S/4HANA Service Cloud (CX-Komponenten) und SAP Field Service Management
• Mitwirkung und eigenverantwortliche Umsetzung von Service- bzw. Aftermarket-Projekten mit Schwerpunkt auf Service Management
• Durchführung von Workshops und Schulungen für Projektteams und Anwender:innen (Teil-)Projektleitung mit Budget- und Erfolgsverantwortung
• Transformation bestehender CRM- und ERP-Funktionalitäten in moderne SAP-Service-Prozesse
• Erweiterung der persönlichen Expertise im Bereich Service-to-Satisfaction sowie die Erweiterung eigener Beratungskompetenzen

What you need

• Abgeschlossenes Studium und mind. 3 Jahre Berufserfahrung in der Beratung (bzw. Inhouse Consulting), mit dem Fokus auf SAP-Service-Projekten
• Leidenschaft für Vertriebs- oder Serviceprozesse sowie deren Modellierung und Optimierung
• Expertise in der Anwendung und Implementierung der SAP-Lösungskomponenten S/4HANA Service, S/4HANA Service Cloud, SAP Field Service Management bzw. SAP CS, PM oder CRM

Why this matters

This role is part of our team and shapes the digital future of our customers together with us, with a clear focus on end-to-end value creation processes: from planning to procurement, logistics and production to sales, aftermarket and service processes.

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