Staff Technical Program Manager, Community Support Engineering · Airbnb

Sat, 18 Apr 2026 15:53:45 GMT
Engineering

Airbnb · United States · $194,000-$242,000 USD · remote

We are seeking a Staff Technical Program Manager to join our Community Support Engineering team. As a Staff Technical Program Manager, you will be responsible for leading cross-functional initiatives aimed at increasing the productivity of our technical teams. You will develop a portfolio view of CSE programs' scope and objectives, collaborate with stakeholders to ensure technical feasibility, and drive projects end-to-end. You will also lead planning, execution, and delivery of large cross-functional initiatives, enable teams to deliver against the roadmap, and manage effective communications to leadership and across teams.

Your Expertise:

10+ years of experience in the software development industry with at least 7 years as a technical program manager.

Demonstrated ability to work calmly through ambiguity to detailed solutions.

Self-motivated, proactive and ability to adapt well and work with teams having different operating cadences.

Proven track record of influencing others in combination with strong analytical skills and allowing others to give feedback while understanding their viewpoints.

Experience developing processes where little exists and demonstrated flexibility to get things done.

Detail-oriented with the ability to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues.

Experience working in a highly cross-functional environment where communication with multiple groups is imperative.

Excellent written and oral business communication and people skills, with the ability to influence stakeholders.

Exhibit knowledge of Asana, Jira, or other equivalent task management tooling.

B.S. in Computer Science or a related technical discipline, or equivalent experience.

Nice to have:

Experience developing or working directly on various aspects of large-scale ML/AI platforms.

Experience with feature development of AI-powered product experiences.

Experience and passion for building and maintaining products leveraging AI models