Apprentice Automotive Mechatronics Technician

Your tasks will include:

• Completing a foundation and specialist training
• Learning vehicle and system operations, including maintenance, testing, and settings, as well as conducting measurements
• Acquiring knowledge of fault, malfunction, and cause diagnosis
• Conducting vehicle inspections according to road traffic regulations
• Assembling and maintaining parts, modules, and systems
• Acquiring knowledge in customer service

Requirements:

• Good high school diploma or equivalent
• Passion for automobiles
• Manual dexterity
• Enjoyment of technology, mechanics, and electronics
• Customer and service orientation
• Understanding of complex technical and electronic relationships

The Porsche Centre Würzburg is one of the official Porsche partners in Germany and part of the Autohaus Spindler Group, a large family-owned automotive business in the Unterfranken region with over 700 employees. Since 1950, there has already been a Porsche dealership contract. In the newly opened Porsche Centre in 2015, around 50 employees work exclusively for the sports car brand, both in the service and sales areas.

Start date: 01.09.2027 Duration: 3.5 years Comprehensive insight into all areas Fundamental training in the relevant departments Supportive and motivated team Attractive framework conditions

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You will be introduced to the basics of mechanics, hydraulics, and electronics in the field of passenger car technology as well as high-voltage technology.

You will learn to perform maintenance and repair work on vehicles in accordance with manufacturer specifications and guidelines.

You will be trained in the operation of various computer-aided measurement and testing devices as well as vehicle technical systems for fault diagnosis and maintenance.

You will acquire knowledge of fault and disturbance diagnosis to detect and rectify faults in vehicles.

You will take care of the assembly, disassembly, and maintenance of components, assemblies, and systems.

You will work on the installation, replacement, and upgrade of vehicles with accessories, special equipment, and special accessories.

Start of training: 01.08.2026

Requirements:

Enthusiasm for automobiles from our brands

Enjoyment of technology, mechanics, and electronics

Handicraft skills

Technical understanding of complex electronic systems

Self-initiative and willingness to learn

Independent, reliable, and precise working methods

Reliability and teamwork

Exclusive insights behind the scenes:

Safe training place

High takeover rate after successful training

Innovative and motivating working environment

Friendly and supportive team

Continuous training opportunities tailored to your talents: We know you can achieve great things

30 days of vacation

Corporate benefits (employee discounts at many companies)

Application notes:

We are always looking for new, motivated employees who can strengthen our team and therefore look forward to your application.

Start of training: 01. August 2026

Contact:

Arnd Hilbig

Leiter After Sales

arnd.hilbig@porsche-braunschweig.de

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Location

Dublin, Ireland

Employment Type

Full time

Department

About the Team

The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.

About the Role

We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.

As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.

The nature of this role will be low volume, high difficulty.

This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.

• Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.

• Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.

• In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.

• Design and refine incident response processes and documentation across strategic customers, engineering and support teams.

• Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.

• Provide support coverage during holidays and weekends based on business needs.

You might thrive in this role if you:

• Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.

• Have 5+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.

• Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).

• Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.

• Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.

• Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.

• Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.

Compensation, Benefits and Perks

This is a position with OpenAI Ireland Ltd., which controls the hiring and management of this position.

Total compensation includes an annual salary, generous equity, and benefits.

• Medical, dental, and vision insurance for you and your family

• Mental health and wellness support

• PRSA plan with 8% employer matching

• Unlimited time off

• Annual learning & development stipend ($1,500 USD equivalent per year)

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About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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