At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Product Manager at Cloudflare, you are responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare sit at the intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty. On an average day, you might pitch a concept to senior leadership, create a launch plan with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, and pair with an engineer on implementation.

Responsibilities

As a member of the growing team of product managers your responsibilities include:

• Own the product vision for your area. Ensure that it aligns with the overall product and company vision.

• Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.

• Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.

• Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.

• Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.

• Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.

• Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.

• Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities.

Desirable Skills, Knowledge, and Experience

The ideal candidate is entrepreneurial-minded and thrives in a fast-paced and goal-driven environment. You have outstanding communication and collaboration skills and are able to work with a diverse group, get consensus, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details. You have several years of experience working with enterprise, SaaS, or security technologies. You have a passion for building SaaS products and want to solve the problems of performance, security, and reliability of the Internet. Specifically, for role, the ideal candidate would have experience working with DNS, Load Balancing or related technologies.

• BS/MS in a technology- or business-related field

• Experience in building, configuring or using Load Balancing products, specifically with a focus with both public and private traffic load balancing.

• 5+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products

• Exceptional communication, presentation, organizational and analytical skills

• Demonstrated ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders

• Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment

• Experience balancing execution, agility, and culture at a fast growing business.

• Strong technical abilities. You are intimately familiar with modern software development practices used to build and deploy applications. You've preferably been working full time on a software delivery team.

• Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view.

• Working knowledge of how the internet works at layers 3 through 7.

Bonus Points

• A solid understanding of RESTful API design & documentation.

• Ability to validate early ideas through quantitative and qualitative methods (A/B and multivariate testing, user testing, etc). Experience in user experience (UX) design a plus.

• Hands-on experience with command-line tools used for interacting with APIs, debugging and testing (e.g. curl, dig, etc.)

• Scripting/programming experience (Python, Go, etc.) and/or experience with web frameworks

• Domain expertise (e.g. as a practitioner or technology provider) in several of: HTTP content delivery, network performance, browser technologies and Internet security.

• Pricing strategy and revenue forecasting experience.

Compensation

Compensation may be adjusted depending on work location.

• For Bay Area based hires: Estimated annual salary of $179,000 - $246,000

• For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $172,000 - $237,000

• For Colorado based hires: Estimated annual salary of $156,000 - $215,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!

The below is a description of some of the benefits we offer:

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About the Role In this role, you will be responsible for identifying and researching prospective Cloudflare accounts in our Enterprise segment (2500 or more employees and/or strategic logos in the region), conducting outreach to the appropriate contacts within each account, sourcing meetings, and running discovery calls using sales qualification frameworks (e.g., BANT and CHIIP).

Responsibilities

• Be the first point of contact for customers that need help finding solutions
• Develop your customer centric sales skills to deliver a stellar customer experience
• Learn Cloudflare’s products and services in detail

Day in the Life of BDR at Cloudflare

• Own and meet target quota related to number of qualified opportunities, value of sales pipeline, and revenue
• Develop new business opportunities from paired AEs' named accounts (typically large-scale Enterprise companies)
• Identify target accounts with strategic timing and strong use cases through qualitative and data driven approach

Requirements

• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast-paced, dynamic environment
• Strong interpersonal communication skills
• Customer-oriented mindset with empathy and curiosity
• Aptitude to learn technical concepts/terms
• Ability to manage multiple tasks/projects simultaneously

What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

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This is not a traditional Operations role. It's a builder-operator role for those who thrive in ambiguity, move fast, and care deeply about outcomes.

As the Business Operations Lead - Technical Projects, you will own and deliver cross-functional initiatives from zero to one, operate across both hardware and software, and work deeply within Anduril's business systems to develop a clear understanding of how data and processes flow across the company.

You will develop analytics and tooling that shape decision-making, project manage across teams, and partner with senior leaders to bring structure, insight, and velocity to Anduril's highest-priority operational challenges.

Required qualifications include 3+ years of experience in consulting, business operations, strategy, or engineering/technical roles, being technical, strategic, a builder, self-driven, proactive, comfortable in ambiguity, and clear in communication.

Preferred qualifications include experience with technical systems in hardware + software environments, exposure to classified or regulated workflows, and background working in cross-functional, fast-paced environments without a playbook.

US Salary Range: $146,000-$180,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full-time offers; and are considered part of Anduril's total compensation package.

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$216K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the team

OpenAI’s Forward Deployed Engineering (FDE) team partners with customers to turn research breakthroughs into production-grade AI systems. FDE sits at the intersection of Product, Engineering, Research, and GTM. We embed deeply with users to solve high-leverage problems and surface patterns that shape our platform. We take frontier capabilities into the real world and translate customer signal into durable solutions, repeatable patterns, and product direction.

About the role

We’re hiring an Strategy and Ops Lead to build, run, and evolve the systems that enable the FDE team to execute at scale. This role sits at the core of the team and directly shapes how effectively we deploy frontier AI in the real world. You’ll turn fast-moving signals from the field and the business into clear operational plans, aligning project demand with FDE capacity, driving staffing decisions, and ensuring the portfolio scales predictably.

You will partner closely with Business, Product, and GTM stakeholders to improve how we prioritize, plan, and coordinate. Rather than leading a single program, you’ll run core operating rhythms for the team, such as portfolio reviews, execution tracking, and quarterly planning, ensuring leaders have clear visibility into risks and delivery progress as the organization scales. This is a senior IC role with broad ownership across the FDE operating model.

In this role you will

• Own FDE capacity planning, translating pipeline and active project demand into hiring forecasts.

• Run the operating rhythm across portfolio reviews and quarterly planning, ensuring leaders have visibility into priorities, risk, dependencies, and the decisions needed to keep execution moving.

• Determine how customer engagements should be staffed across FDE and partner channels, working with GTM and FDE leadership to make explicit tradeoff calls based on scope, strategic value, and capacity constraints.

• Codify and evolve the FDE operating model so each subsequent deployment becomes easier to scope and deliver.

• Identify and resolve emerging operational bottlenecks as FDE scales, implementing lightweight systems that improve execution without adding unnecessary overhead.

You might thrive in this role if you

• Bring 6+ years in technical program management, engineering operations, business operations, or similar operator roles supporting technical teams in fast-paced, high-ambiguity environments.

• Have built 0→1 operating mechanisms that scaled a technical team through rapid growth.

• Bring alignment to conflicting priorities and resource tradeoffs, driving teams toward measurable outcomes at pace.

• Break down ambiguous operational challenges into clear workstreams, anticipate risks early, and make sound decisions under pressure while balancing speed with long-term system health.

• Communicate clearly across engineering, product, GTM, and executive audiences, simplifying complexity and translating tradeoffs into actionable decisions.

• Influence senior leaders without formal authority, aligning teams with different incentives around clear, shared outcomes.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

Benefits

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241).

[OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-an

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This is a full-time position based in Japan. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

Complex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases. Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools. Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation. Become a subject matter expert in Airbnb policies and procedures. Explains and simplify complex information, provide appropriate context, and address complex questions with confidence. Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations. Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises. Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention. Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards. Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations.

Participating in Your Team’s Improvement Leverage your functional operational knowledge to proactively lead the team to succeed. Provide insights about community experience and continuous improvement opportunities to your Management. Supports the simplification of complex processes and ways of working within the team. Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. Supports onboarding of new employees. Be a positive force in the team and help management drive & land changes with the least frictions possible. Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder Engagement You build and maintain strategic partnerships to achieve team or functional goals. Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt. Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what. Build & nurture relationships outside of your team. You are on-call to handle emergency situations in the evenings & weekends. Inspire a culture where quality is a core principle.

Your Expertise Your background & experience 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts. Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.

Your Skills & Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in both English and Japanese.

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Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team. Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.).

In this role, you'll co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience.

As a Staff Software Engineer within Enterprise AI, you are the technical heartbeat of our products. Your role is to bridge the gap between bleeding-edge AI research and robust, full-stack production systems.

Responsibilities:

• Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
• Drive the development of sophisticated, stateful web applications.
• Serve as developer leader in distributed systems, data technologies, with strong software engineering skills.
• Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
• Mentor and elevate a team of high-performing engineers.
• Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role.
• Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React.
• Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.
• Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.
• Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
• Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
• Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.

Desired:

• Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.
• Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).

Travel:

This role will be remote and based in Colombia. Travel may be required to participate in project or team in-person meetings.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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This is a hands-on, investigative role requiring strong technical depth, understanding of modern software engineering and CI/CD systems, familiarity with cloud-native infrastructure (especially GCP), and the ability to work across multiple teams in a fast-paced environment.

Responsibilities

Threat Awareness & Rapid Assessment

• Continuously monitor emerging threats, including bad actor activity, 0-day vulnerabilities, public exploitation campaigns, bug bounty reports, and customer-reported security issues

• Quickly assess the applicability of these threats to Replit’s cloud infrastructure, SaaS services, internal tooling, and platform components.

Investigation & Impact Analysis

• Conduct targeted investigations to determine whether Replit is already impacted by a newly discovered threat, vulnerability, or exploit.

• Analyze logs, telemetry, and system behaviors using SIEM, metrics, Cloud Logging, and related tools.

• Identify gaps or weaknesses in existing detection or visibility and propose improvements.

Containment, Mitigation & Cross-Team Collaboration

• Research potential impact paths and develop mitigation strategies for confirmed or applicable threats.

• Partner closely with Security, SRE, and Engineering teams to coordinate and implement containment, patches, configuration updates, or code-level fixes.

• Document findings, mitigations, and follow-up actions clearly for internal teams.

Required Skills & Experience

• Strong understanding of software engineering fundamentals, including code structure, build systems, dependencies, and package ecosystems—enabling effective partnership with Engineering teams.

• Understanding of CI/CD pipelines and DevOps workflows, enabling collaboration with Infrastructure and DevOps teams.

• Solid knowledge of cloud architecture, especially Google Cloud Platform (GCP) services used in modern cloud-native deployments.

• Familiarity with SaaS architectures, identity systems, and integration patterns for effective collaboration with Cloud Security teams.

• Hands-on experience with SIEM, Cloud Logging, and log-based investigation workflows.

• Ability to perform investigations using log data, behavioral indicators, and threat intelligence.

• General understanding of vulnerability lifecycles, exploitability analysis, and common attack vectors.

Preferred Qualifications

• Experience with threat intelligence, security research, or vulnerability analysis.

• Familiarity with Kubernetes, containers, serverless infrastructure, or modern distributed systems.

• Ability to write scripts or small tools for investigation or automation (Python, Go, Bash).

• Experience working with bug bounty programs or coordinated vulnerability disclosure workflows.

• Experience in fast-paced, cloud-native, or AI/ML-driven environments.

What We Value

• Curiosity & initiative: Strong desire to understand attacker behaviors, emerging threats, and how they apply to real-world systems.

• Speed & analytical rigor: Ability to quickly assess high-risk vulnerabilities with clear, evidence-based reasoning.

• Collaboration: Comfort working across cross-functional teams spanning Security, SRE, Engineering, and Infrastructure.

• Clear communication: Ability to explain findings, risks, and mitigation strategies to stakeholders at all levels.

• Ownership mindset: Takes initiative to drive investigations, improvements, and remediations to completion

• Continuous learning: Passion for staying up to date on new vulnerabilities, exploit trends, and cloud-native security best practices.

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity

💹 401(k) Program with a 4% match

⚕️ Health, Dental, Vision and Life Insurance

🩼 Short Term and Long Term Disability

🚼 Paid Parental, Medical, Caregiver Leave

🚗 Commuter Benefits

📱 Monthly Wellness Stipend

🧑‍💻 Autonomous Work Environment

🖥 In Office Set-Up Reimbursement

🏝 Flexible Time Off (FTO) + Holidays

🚀 Quarterly Team Gatherings

☕ In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent

• Replit: Make an app for that

• Replit Blog

• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles

• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially

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