Join the team as Twilio's next Software Engineer L3. This position is that of a Senior Software Engineer to join Twilio's Messaging Compliance Onboarding team. Programmable Messaging is Twilio's biggest product. To keep pace with the evolving messaging compliance ecosystem, we need strong engineers that can create innovative solutions to ensure compliance with Twilio partners.

In this role, you'll build and maintain multiple compliance program workflows, carrier/ecosystem integrations and customer interactions in the Compliance domain. You will design and develop elegant and scalable solutions across a wide variety of compliance program types including frontend UI experiences and backend APIs, that are highly available and responsive.

You will work through ambiguity, deliver quickly and with a high quality. Build towards achieving the next generation of architecture vision that empowers expansion of Compliance programs. Interact cross functionally across engineering teams within Twilio to align and build the product and architecture vision.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of experience and a strong fundamental knowledge of software development using JVM languages.

• Experience building web services incorporating best practices for external systems integration, including defensive and hardened approaches to mitigate downstream issues.

• Experience working with highly scalable APIs, high volume data pipelines and large distributed systems.

• Maintaining and operating cloud services.

• An unwillingness to settle for 'good enough', instead staying focused on longevity through well-tested code and continuous improvement.

• Demonstrated commitment to seeking diverse viewpoints and acting with intention to create an inclusive team environment.

• Excellent written and verbal communication skills. Ability to write down and present designs and decisions throughout the development lifecycle, collaborating with engineering and non-engineering roles.

Desired:

• 5+ years of Engineering experience, developing and maintaining high traffic services.

• Familiarity with DynamoDB, SQS, and data integration services like AWS glue

• Familiarity with LLMs, prompt optimizations to improve model accuracy, setting up evaluation pipelines

• Familiarity with Kubernetes, Temporal or similar workflow orchestration

• Experience working with frontend libraries like React or similar.

Compensation:

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $138,700 - $173,400

• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600

• Based in the San Francisco Bay area, California: $163,100 - $203,900.

This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Applications for this role are intended to be accepted until 4/10/2026, but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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This position requires a deep understanding of cryptocurrencies, blockchain technology, financial operations, and risk management. You will leverage deep understanding of traditional financial services, products and strategies as required to provide thought leadership and strategic support to Anchorage Digital clients and the goals they have to implement their own strategies.

Key Responsibilities:

• Efficiently manage all Counterparty and Client settlement requests within agreed SLAs.
• Monitor progress towards meeting established KPIs for trade operations.
• Support day-to-day spot, lending, and derivatives operations, ensuring all relevant processing and maintenance functions are completed accurately, within prescribed time-frames, and in accordance with established procedures.
• Utilize blockchain explorers, trading platforms, and other relevant software and tools to reconcile and monitor the activity of different digital assets across both internal ledgers and external systems (banks, custodians, etc.).
• Perform cash positioning and inventory management for various product flows to ensure that we have the right assets at the right place at the right time to optimize the firm’s treasury management, mitigate risks, and streamline client settlements.
• Work with engineering and product teams to streamline trading, settlement, and risk operations workflows
• Collaborate with the Accounting and Finance teams to ensure timely provision of accurate trade and settlement data and assist in the resolution of breaks.
• Develop and implement process improvement initiatives to ensure optimal operational efficiency

Requirements:

• 3+ years experience supporting the settlement activities of institutional clients in both traditional asset classes and crypto assets.
• Have experience with and understanding of crypto-native institutions.
• Demonstrated problem-solving skills and agility, to identify emerging risks quickly, brainstorm solutions, and pivot when goals change.

Preferred Qualifications:

• Experience in Python, SQL, low-code platforms is a plus.
• A passion for building early-stage startups.
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

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This position requires a deep understanding of cryptocurrencies, blockchain technology, financial operations, and risk management. The ideal candidate will possess strong technical skills, the ability to handle complex tasks, organisational knowledge, and effective communication and influence capabilities.

Key Responsibilities:

• Leverage deep understanding of traditional financial services, products and strategies as required to provide thought leadership and strategic support to Anchorage Digital clients and the goals they have to implement their own strategies.

• Efficiently manage all Counterparty and Client settlement requests within agreed SLAs. Monitor progress towards meeting established KPIs for trade operations.

• Support day-to-day spot, lending, and derivatives operations, ensuring all relevant processing and maintenance functions are completed accurately, within prescribed time-frames, and in accordance with established procedures.

• Utilize blockchain explorers, trading platforms, and other relevant software and tools to reconcile and monitor the activity of different digital assets across both internal ledgers and external systems (banks, custodians, etc.).

• Perform cash positioning and inventory management for various product flows to ensure that we have the right assets at the right place at the right time to optimise the firm’s treasury management, mitigate risks, and streamline client settlements.

• Work with engineering and product teams to streamline trading, settlement, and risk operations workflows

• Collaborate with the Accounting and Finance teams to ensure timely provision of accurate trade and settlement data and assist in the resolution of breaks.

• Develop and implement process improvement initiatives to ensure optimal operational efficiency

• Have an understanding of the crypto industry’s landscape, tokens and protocols, and the different verticals in which they’re deployed (staking, governance, etc.).

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Salesforce Engineer (GTM Systems)

Location

San Francisco

Employment Type

Full time

Department

Finance

Compensation

• $206K – $228K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Enterprise Platform team is responsible for equipping and enabling the Go To Market (GTM) as they seek to help customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our GTM team exists to help customers understand the transformational potential of OpenAI’s models, and we believe our own systems should reflect that same intelligence. We’re looking for a talented Salesforce Engineer to partner with our Financial Engineering, Finance Platform Technology, and Order-Management teams. This is an execution-heavy, builder role: you’ll take scoped technical outcomes, like new order-capture objects, fulfillment triggers, tax & billing integrations, SKU and entitlement governance—and turn them into well-tested, production-ready Salesforce configurations and custom code.

While you’ll still touch with OpenAI’s CPQ deployment when needed, the primary charter of this role is order-management logic, platform health, and compliance-ready automations that keep deals flowing cleanly from Opportunity close through invoicing and revenue recognition

In this role, you'll:

• Build order-to-cash solutions in Salesforce: Develop order-capture objects, fulfillment triggers, financial approval workflows, and entitlement logic that move deals cleanly from opportunity close through invoicing and revenue recognition.

• Engineer integrations with finance and billing systems: Connect Salesforce to ERP, tax engines, billing platforms, CLM, and e-signature tools to keep data accurate and auditable across the entire revenue lifecycle.

• Implement scoped technical outcomes: Take detailed requirements from the opportunity to order pod’s Lead Technologist and translate them into production-ready flows, validation rules, Platform Events, and Apex code where needed for scale or performance.

• Test, troubleshoot, and document: Own QA for new builds, resolve production issues quickly, and maintain clear documentation aligned with Copado-driven change-management, SOX/SOC2 controls, and deployment best practices.

• Partner cross-functionally: Collaborate daily with FinEng, Fin Systems, Order Management, Sales Ops, Billing, and Legal Ops to ensure SKUs, pricebooks, and workflows stay accurate, compliant, and resilient as our product catalog and policies evolve.

You might thrive in this role if you have:

• Advanced Salesforce development (Apex, async patterns, APIs) and data model expertise across opportunity, quote, order, and billing domains.

• Proven experience designing and implementing robust integrations using REST, Platform Events, and data sync patterns between Salesforce and external systems.

• QTC & finance-system experience: Familiarity with CPQ and order-management objects, product catalog governance, consumption- vs subscription-based pricing, tax & billing integrations, and data reconciliation with downstream ERPs.

• Execution and quality focus: Proven ability to build, test, and deploy scoped solutions in a regulated, change-controlled environment—keeping integrations intact and documentation audit-ready.

Collaborative problem-solver: Strong cross-functional communication skills and a track record of partnering with finance and operations teams to design resilient revenue workflows at scale.

• (Nice-to-have) Salesforce certifications (Platform Developer I/II, Appl

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Location

San Francisco

Employment Type

Full time

Department

Finance

Compensation

• $260K – $288K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Enterprise Platform team is responsible for enabling our Sales teams as they help customers deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our GTM team exists to help customers understand the transformational potential of OpenAI’s models, and we believe our own systems should reflect that same intelligence. We’re looking for a Salesforce Engineer to partner with Growth, Marketing, and Sales to build systems that power customer engagement, lifecycle activation, and pipeline creation—supported by strong data enrichment and orchestration across the GTM stack.

In this role, you'll:

• Build Lead-to-Opportunity solutions in Salesforce: Develop user experiences, automations, and data enrichment workflows that help capture, qualify, and route inbound and outbound demand efficiently—ensuring leads are enriched with accurate firmographic, technographic, and behavioral data and progressed through early pipeline stages with strong governance.

• Engineer integrations across the top-of-funnel stack: Connect Salesforce with marketing automation platforms, enrichment providers, sales engagement tools, routing engines, and event-driven data sources—supporting the orchestration of customer and account data across multiple upstream and downstream systems to enable accurate lead management and timely Marketing-to-Sales handoff.

• Test, troubleshoot, and document: Resolve production issues impacting lead capture, routing, enrichment, and sales engagement workflows while maintaining clear documentation aligned with scalable intake, change management, and deployment best practices for data movement across GTM systems.

You might thrive in this role if you have:

• Advanced Salesforce development (Apex, async patterns, APIs) and data model expertise across opportunity, quote, order, and billing domains.

• Proven experience designing and implementing robust integrations between Salesforce and external systems.

• Proven ability to build, test, document, and deploy scoped solutions using SDLC best practices.

• Strong cross-functional communication skills and a track record of partnering with GTM, Finance, and Operations teams to deliver complex requirements.

• Salesforce certifications (Platform Developer I/II, Application Architect) or prior experience in AI-driven or high-growth SaaS businesses.

Nice to Have

• Familiarity with lead management and sales engagement concepts including inbound lifecycle orchestration, outbound sequencing, enrichment-driven qualification, lead scoring and routing logic, and data reconciliation across marketing automation, sales engagement, and CRM systems to support accurate pipeline creation.

• Software development experience outside Salesforce.

• DevOps management.

• Salesforce Experience Cloud.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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