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As a Product Concern Engineer, you will be responsible for leading the Concern Identification and Resolution processes for our vehicle lines and providing support to the FCSD Program Manager.</p>\n<p>The Product Concern Engineer will analyze data from multiple sources to identify vehicle concerns that dealers cannot successfully repair. They will perform additional detailed analysis to define concerns, identify the scope of vehicles affected, make recommendations on elements required of a successful remedy, and support the Program Managers escalation of concerns to the Functional Stakeholders for resolution.</p>\n<p>The PCE will support those resolution efforts by coordinating service trials, performing service readiness actions to define parts and/or software requirements, and authoring bulletins and messages for dealers.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Identify technical vehicle concerns that dealers cannot repair using leading indicators and processes</li>\n<li>Facilitate Quicker Service Fix (QSF) process for assigned vehicle line(s)</li>\n<li>Develop supporting data and analysis to substantiate and define concerns</li>\n<li>Interface with Engineering activities to support global Concern Identification and Resolution efforts</li>\n<li>Represent FCSD CIDR in various engineering Functional Review Meetings to drive for concern resolution</li>\n<li>Support FCSD Program Manager with timely and accurate status updates in Concern Management Database</li>\n<li>Coordinate service trials to ensure feasibility of repair proposals from engineering</li>\n<li>Author Technical Service Bulletins (TSBs), Special Service Messages (SSMs) and Internal Service Messages (ISMs) and ensure global publication to applicable markets</li>\n<li>Review/monitor TSB/SSM/ISM articles generated by other activities</li>\n<li>Support and engage in bi-weekly TSB/SSM/ISM review process to ensure consistency of publications</li>\n<li>Interface with PS&amp;L team(s) to support accurate parts forecasting to prevent backorders for all CIDR led publications</li>\n<li>Support Escalated Handling Team requests and work with Engineering SMEs as required</li>\n<li>Work with FCSD Plant Vehicle Team (PVT) to support quality and launch initiatives</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<ul>\n<li>Bachelor of Science degree in Automotive Technology, Engineering, or related discipline</li>\n<li>Automotive service technical background required</li>\n<li>Dealer employment experience desired (fixed operations)</li>\n<li>FCSD field experience desired</li>\n<li>Experience leveraging AI tools within analysis and problem-solving environments</li>\n<li>Strong verbal communication, technical writing and presentation skills are a must</li>\n<li>Capacity to effectively manage multiple tasks</li>\n<li>Must be able to thrive within a small support team environment and using outside support teams</li>\n<li>Must be able to adapt quickly to vehicle service requests for support</li>\n<li>Experience with GCQIS, MMP, WERS, GCCT, GSAR and PTS is helpful</li>\n<li>Service part release process experience beneficial</li>\n<li>Understanding of serviced software development and deployment processes desired</li>\n<li>Same Posting Description for Internal and External Candidates</li>\n</ul>\n<p><strong>Even better, you may have...</strong></p>\n<ul>\n<li>FCSD field experience desired</li>\n<li>Experience with GCQIS, MMP, WERS, GCCT, GSAR and PTS is helpful</li>\n</ul>\n<p>You may not check every box, or your experience may look a little different from what we&#39;ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!</p>\n<p>As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:</p>\n<ul>\n<li>Immediate medical, dental, vision and prescription drug coverage</li>\n</ul>\n<ul>\n<li>Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more</li>\n</ul>\n<ul>\n<li>Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more</li>\n</ul>\n<ul>\n<li>Vehicle discount program for employees and family members and management leases</li>\n</ul>\n<ul>\n<li>Tuition assistance</li>\n</ul>\n<ul>\n<li>Established and active employee resource groups</li>\n</ul>\n<ul>\n<li>Paid time off for individual and team community service</li>\n</ul>\n<ul>\n<li>A generous schedule of paid holidays, including the week between Christmas and New Year’s Day</li>\n</ul>\n<ul>\n<li>Paid time off and the option to purchase additional vacation time.</li>\n</ul>\n<p>This position is a range of salary grades 6-8 and ranges from $72,480 -162,120.</p>\n<p>For more information on salary and benefits, click here: https://fordcareers.co/GSR</p>\n<p>Visa sponsorship is not available for this position.</p>\n<p>Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.</p>\n<p>Verification of employment eligibility will be required at the time of hire.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_4cb9d341-b65","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Ford Motor Company","sameAs":"https://efds.fa.em5.oraclecloud.com"},"x-apply-url":"https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/58676","x-work-arrangement":"hybrid","x-experience-level":null,"x-job-type":"full-time","x-salary-range":"$72,480 -162,120","x-skills-required":["Automotive service technical background","Dealer employment experience","FCSD field experience","Experience leveraging AI tools","Strong verbal communication","Technical writing and presentation skills"],"x-skills-preferred":["GCQIS","MMP","WERS","GCCT","GSAR","PTS"],"datePosted":"2026-03-09T10:57:58.704Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Allen Park, MI"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Automotive","skills":"Automotive service technical background, Dealer employment experience, FCSD field experience, Experience leveraging AI tools, Strong verbal communication, Technical writing and presentation skills, GCQIS, MMP, WERS, GCCT, GSAR, PTS","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":72480,"maxValue":162120,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b83ff585-57d"},"title":"Staff Technical Program Manager, AI / Agent Systems","description":"<p><strong><strong>About the Role</strong></strong></p>\n<p>We&#39;re looking for a senior, deeply technical TPM to own delivery of Replit&#39;s highest-stakes, most complex programs—starting with our evergreen Agent roadmaps. This is an IC role for someone who has previously been an engineering manager or senior engineer, can operate comfortably in AI/LLM-heavy systems, and brings order, momentum, and sharp decision-making to cross-team ambiguity. The ideal candidate uses AI and automation aggressively to scale themselves, but understands that the core value is clarity, tradeoffs, and execution, not just tooling.</p>\n<p><strong><strong>You Will</strong></strong></p>\n<ul>\n<li>Own end-to-end delivery of Replit&#39;s most complex, cross-functional programs, with Agent development as the primary, evergreen focus</li>\n<li>Drive execution across Product, Eng, Research, GTM, and Leadership—surfacing dependencies, risks, and disagreements early</li>\n<li>Operate as the technical glue between teams: able to follow architecture decisions, challenge assumptions, and translate tradeoffs without slowing velocity</li>\n<li>Establish and run program operating cadence (milestones, reviews, decision logs, retros) for long-running bets</li>\n<li>Use AI, automation, and agent workflows to scale program management (status synthesis, risk detection, incident follow-ups, guardrails, retros)</li>\n<li>Take on additional high-stakes programs as needed (e.g. Enterprise initiatives, external integrations, priority conflicts)</li>\n<li>Partner closely with EMs and PMs without duplicating their roles—this role exists where ownership is otherwise fragmented</li>\n</ul>\n<p><strong><strong>Required skills and experience</strong></strong></p>\n<ul>\n<li>8+ years of TPM experience (or equivalent) with a track record of leading complex, high-impact programs</li>\n<li>Deep technical fluency in systems like distributed architecture, infrastructure, platform engineering, or AI/ML</li>\n<li>Clear, direct communication style with strong decision-making skills</li>\n<li>Thrives in ambiguity and can drive progress independently—this is a high-impact IC role, not the foundation of a TPM organization</li>\n</ul>\n<p><strong><strong>Preferred Qualifications</strong></strong></p>\n<ul>\n<li>Background as an engineering manager or senior engineer</li>\n<li>Experience leveraging AI tools, agents, or automation to increase execution velocity—we&#39;d love to hear specific examples</li>\n<li>Values clarity and momentum over process for process&#39;s sake</li>\n</ul>\n<p><strong><strong>Bonus Points</strong></strong></p>\n<ul>\n<li>You&#39;ve led programs for AI/ML or agent-based systems</li>\n<li>You&#39;ve brought structure and accountability to cross-functional initiatives in fast-paced environments</li>\n<li>You have a portfolio of ways you&#39;ve used automation or tooling to scale your impact as a program manager</li>\n</ul>\n<p><strong><strong>Full-Time Employee Benefits Include:</strong></strong></p>\n<p>💰 Competitive Salary &amp; Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities</p>\n<p><strong><strong>Want to learn more about what we are up to?</strong></strong></p>\n<ul>\n<li>Meet the Replit Agent</li>\n<li>Replit: Make an app for that</li>\n<li>Replit Blog</li>\n<li>Amjad TED Talk</li>\n</ul>\n<p><strong><strong>Interviewing + Culture at Replit</strong></strong></p>\n<ul>\n<li>Operating Principles</li>\n<li>Reasons not to work at Replit</li>\n</ul>\n<p>To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.</p>\n<p>Compensation Range: $208K - $286K</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_b83ff585-57d","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Replit","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/replit.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/replit/1e1a651f-693d-4f9d-bfd9-280a50d28d13","x-work-arrangement":"hybrid","x-experience-level":"staff","x-job-type":"full-time","x-salary-range":"$208K - $286K","x-skills-required":["distributed architecture","infrastructure","platform engineering","AI/ML","TPM experience","clear communication style","strong decision-making skills"],"x-skills-preferred":["background as an engineering manager or senior engineer","experience leveraging AI tools, agents, or automation"],"datePosted":"2026-03-07T15:18:58.484Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Foster City, CA"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"distributed architecture, infrastructure, platform engineering, AI/ML, TPM experience, clear communication style, strong decision-making skills, background as an engineering manager or senior engineer, experience leveraging AI tools, agents, or automation","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":208000,"maxValue":286000,"unitText":"YEAR"}}}]}