We are seeking an experienced Engineering Manager to lead the Cloud Inference team for AWS. You will lead your team to scale and optimize Claude to serve the massive audiences of developers and enterprise companies using AWS. You will own the end-to-end product of Claude on AWS, including API, load balancing, inference, capacity and operations. Your team will ensure our LLMs meet rigorous performance, safety and security standards and enhance our core infrastructure for packaging, testing, and deploying inference technology across the globe. Your work will increase the scale at which Anthropic operates and accelerate our ability to reliably launch new frontier models and innovative features to customers across all platforms.

Responsibilities:

• Set technical strategy and oversee development of Claude on AWS across all layers of the technical stack.
• Collaborate across teams and companies to deeply understand product, infrastructure, operations and capacity needs, identifying potential solutions to support frontier LLM serving
• Work closely with cross-functional stakeholders across companies to align on goals and drive outcomes
• Create clarity for the team and stakeholders in an ambiguous and evolving environment
• Take an inclusive approach to hiring and coaching top technical talent, and support a high performing team
• Design and run processes (e.g. postmortem review, incident response, on-call rotations) that help the team operate effectively and never fail the same way twice

You may be a good fit if you:

• Have 10+ years of experience in high-scale, high-reliability software development, particularly infrastructure or capacity management
• Have 5+ years of engineering management experience
• Experience recruiting, scaling, and retaining engineering talent in a high growth environment
• Have experience scaling products, resources and operations to accommodate rapid growth
• Are deeply interested in the potential transformative effects of advanced AI systems and are committed to ensuring their safe development
• Excel at building strong relationships and strategy with stakeholders across engineering, product, finance, and sales
• Have experience working with external partners to align goals and deliver impact
• Enjoy working in a fast-paced, early environment; comfortable with adapting priorities as driven by the rapidly evolving AI space
• Have excellent written and verbal communication skills
• Demonstrated success building a culture of belonging and engineering excellence
• Are motivated by developing AI responsibly and safely
• Are willing and able to travel frequently between Seattle and the SF Bay Area

Strong candidates may also have experience with:

• Experience with machine learning infrastructure like GPUs, TPUs, or Trainium, as well as supporting networking infrastructure like NCCL
• Experience as a Product Manager
• Experience with deployment and capacity management automation
• Security and privacy best practice expertise

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as a collaborative effort, and we work closely with other researchers, engineers, and experts to advance our understanding of AI and its applications.

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