{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/experience-and-skills"},"x-facet":{"type":"skill","slug":"experience-and-skills","display":"Experience And Skills","count":3},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. 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Primarily supporting our Washington, D.C.-based U.S. Federal, State and Local Policy, Policy Strategy, and Global Government Relations teams, you will assist in efforts to both (1) navigate and respond to relevant tech policy, legislative, and regulatory processes, and (2) build internal AI-driven tools to enhance the efficacy and efficiency of our policy work.</p>\n<p>We expect your internship will touch on a wide range of cutting-edge work streams and projects for the Public Policy team and could include:</p>\n<p>Policy operations and advocacy - Maintaining internal policy knowledge bases and issue trackers. Monitoring and evaluating U.S. federal, state, and local legislation for impact on Cloudflare products. Providing timely updates on policy shifts. Drafting talking points, policy messaging, and presentation materials for external events, blog posts, and consultation responses. Collaborating with Legal, Trust &amp; Safety, Public Sector Sales, and other internal teams on regulatory inquiries and high-stakes policy issues. Analyzing new or proposed Internet- and Cloudflare-impacting regulations or legislation to guide advocacy and operational responses.</p>\n<p>AI Innovation and Tooling - Designing AI-driven prototypes, and developing and refining specialized prompts and internal AI interfaces to streamline policy team workflows and processes. Leveraging internal AI tools to synthesize vast amounts of public policy data into actionable insights, ensuring the team can respond to legislative shifts with higher speed and accuracy. Supporting the development of internal best practices for the responsible use of AI within the policy and legal functions.</p>\n<p>AI Policy &amp; Compliance Research: Track and analyze emerging artificial intelligence legislation and frameworks across North America, including US federal initiatives (e.g., Executive Orders, NIST AI RMF), state-level AI regulations (e.g., California, Colorado), and Canada’s Artificial Intelligence and Data Act (AIDA). Cybersecurity Regulatory Tracking: Monitor updates to cybersecurity mandates such as CISA’s Secure by Design guidelines, SEC incident reporting rules, and critical infrastructure protection frameworks. Public Sector Enablement: Assist the Public Sector legal team in reviewing and updating compliance materials related to FedRAMP, StateRAMP, and IRAP requirements, helping to accelerate our mission to secure government entities.</p>\n<p>Required Skills</p>\n<ul>\n<li>Education: Currently pursuing a Bachelor’s or Master’s degree with a focus on technology, engineering, public policy, law, or a related field.</li>\n<li>Tech-Forward Mindset: Strong demonstrated interest in Internet and technology policy, cybersecurity, privacy, and artificial intelligence issues.</li>\n<li>AI Experience and Skills: Prior experience building and deploying AI tools and applications using modern developer workflows, including AI-augmented coding or natural language programming (vibe coding).</li>\n<li>Analytical Rigor: Strong research, writing, and analytical skills. You are able to distill legislative and regulatory texts into clear, business-friendly advice and analysis.</li>\n<li>Initiative: Self-starter mentality. You are comfortable navigating ambiguity, developing and initiating new projects. You thrive in a fast-paced, highly collaborative environment.</li>\n<li>Curiosity: Willingness to learn, ask questions, and dig deep into novel issue sets with diligence, speed, and energy.</li>\n<li>Communication: Strong interpersonal and communications skills. You can articulate complex technology and policy concepts to cross-functional and public audiences.</li>\n</ul>\n<p>Bonus Points</p>\n<ul>\n<li>Prior experience teaching AI tooling or adoption to a non-technical user base.</li>\n<li>Prior experience (including internships, clinical work, or research) in government, a public policy organization, trade association, or a technology company.</li>\n<li>Familiarity with Cloudflare’s products, cloud computing infrastructure, and the general mechanics of how the Internet works.</li>\n</ul>\n<p>Compensation</p>\n<p>Estimated hourly pay of $24/hour.</p>\n<p>What Makes Cloudflare Special?</p>\n<p>We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_7b66ae56-05c","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Cloudflare","sameAs":"https://www.cloudflare.com/","logo":"https://logos.yubhub.co/cloudflare.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/cloudflare/jobs/7802906","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"internship","x-salary-range":null,"x-skills-required":["education","tech-forward mindset","ai experience and skills","analytical rigor","initiative","curiosity","communication"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:54:44.698Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"In-Office"}},"employmentType":"INTERN","occupationalCategory":"Engineering","industry":"Technology","skills":"education, tech-forward mindset, ai experience and skills, analytical rigor, initiative, curiosity, communication"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_ce32026a-aaf"},"title":"Social Support Specialist (Community Management and Moderation for Video Games)","description":"<p>Join us in our mission to build engaging player communities and offer outstanding experiences! As a Social Support Specialist, you will play a key role in managing and moderating online communities across multiple social and community platforms. You will help maintain a safe, respectful, and inclusive environment while supporting positive engagement and brand trust.</p>\n<p><strong>Role Overview</strong></p>\n<p>As a Social Support Specialist, you will be responsible for managing and moderating online communities across multiple social and community platforms. This includes enforcing moderation standards consistently, fairly, and without bias, escalating issues when required. You will also be responsible for identifying emerging community trends, risks, and recurring issues, and communicating insights and observations clearly to internal stakeholders to support proactive decision-making.</p>\n<p><strong>Requirements</strong></p>\n<p><strong>Leadership</strong></p>\n<ul>\n<li>Act as a subject matter expert on supported titles, maintaining a deep understanding of game mechanics to provide high-tier guidance and troubleshooting.</li>\n<li>Enforce moderation actions consistently, fairly, and without bias, escalating issues when required.</li>\n<li>Support incident response and sensitive situations with sound judgment and discretion.</li>\n</ul>\n<p><strong>Analytics</strong></p>\n<ul>\n<li>Identify emerging community trends, risks, and recurring issues.</li>\n<li>Communicate insights and observations clearly to internal stakeholders to support proactive decision-making.</li>\n</ul>\n<p><strong>Communication</strong></p>\n<ul>\n<li>Manage and moderate social media and community platforms (e.g., Discord, X, Facebook) in line with platform guidelines, community standards, and company policies.</li>\n<li>Actively engage with community members to encourage constructive dialogue and positive participation.</li>\n<li>Respond to community inquiries, concerns, and reports with professionalism and empathy.</li>\n<li>Accurately assess user-generated content, distinguishing humor, sarcasm, criticism, and genuine policy violations.</li>\n</ul>\n<p><strong>Business</strong></p>\n<ul>\n<li>Maintain a safe, inclusive, and respectful community environment that supports player trust and brand reputation.</li>\n<li>Ensure moderation practices align with company policies and community governance standards.</li>\n</ul>\n<p><strong>Experience and Skills</strong></p>\n<ul>\n<li>3+ years of experience in high-tier community support or moderation within the gaming industry.</li>\n<li>Strong subject matter expertise across supported titles, with a deep technical understanding of game mechanics to provide high-tier guidance and troubleshooting.</li>\n<li>Native-level English proficiency with a nuanced understanding of Western culture and social media etiquette.</li>\n<li>Deep familiarity with Western gaming culture and online community dynamics.</li>\n<li>Strong experience moderating social and community platforms such as Discord, X (Twitter), Facebook, and similar channels.</li>\n<li>Knowledge of Discord server management and Steam community tools.</li>\n<li>Demonstrated ability to remain neutral and objective when handling sensitive or emotionally charged content.</li>\n<li>High attention to detail and consistency in decision-making.</li>\n<li>Ability to foster inclusive, respectful, and welcoming online spaces.</li>\n<li>Proficiency with Zendesk and Sprout Social (nice to have).</li>\n<li>Knowledge of online harassment patterns, hate speech policies, and community governance best practices (nice to have).</li>\n<li>Ability to work across time zones or flexible schedules, including weekends when required (nice to have)</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<p>Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.</p>\n<ul>\n<li>We want you to stay healthy and happy - so we offer the attractive benefits package including HMO and Life Insurance, Employee Assistance Program, and Wellness Subsidy.</li>\n<li>We want you to grow with us - so we offer professional development opportunities e.g. online learning platform, training sessions and open vacancies exclusively for internal candidates.</li>\n<li>We want you to make an impact - so we have the Employee referral program - you can invite your friend to become a fellow Keywordian!</li>\n<li>We want you to be a part of our community - so we offer the unique chance to look behind the scenes of the gaming industry and the opportunity to gain valuable experience by collaborating with people from all over the world!</li>\n</ul>\n<p><strong>Phases of our recruitment journey:</strong></p>\n<ul>\n<li>You send us your application with your updated resume.</li>\n<li>After reviewing your candidacy, we invite you to an online Interview via Google Meet with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better.</li>\n<li>If the interview outcome is positive, we invite you to our online assessment to better evaluate your skills. Our tests will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!</li>\n<li>Once you submit your test, the assessment will take approximately several days to be evaluated.</li>\n<li>For some projects there might be a second/third interview with a Team Lead or an Operations Manager.</li>\n<li>At the end of our journey - hopefully you will receive an offer and become our new Keywordian!</li>\n</ul>\n<p>Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you&#39;re interested in joining our team, we highly encourage you to apply.</p>\n<p>That would be it from us - now we are waiting for your move!</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_ce32026a-aaf","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords Studios","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/F33CA92DB0","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Leadership","Analytics","Communication","Business","Experience and Skills"],"x-skills-preferred":["Zendesk","Sprout Social","Online harassment patterns","Hate speech policies","Community governance best practices"],"datePosted":"2026-03-09T10:55:48.023Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pasig, Metro Manila, Philippines"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Leadership, Analytics, Communication, Business, Experience and Skills, Zendesk, Sprout Social, Online harassment patterns, Hate speech policies, Community governance best practices"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_bc8eeaa3-9ac"},"title":"Customer Service Representative","description":"<p>The figure sought will be responsible for ensuring an excellent pre and post-sales customer service, managing and implementing the order cycle and coordinating the Customer Service team resources. It will be essential to possess management skills to ensure the achievement of business objectives and the continuous improvement of processes.</p>\n<p><strong>What you&#39;ll do</strong></p>\n<p>The candidate will enter a solid and structured company, with opportunities for growth and a stimulating, collaborative, and dynamic work environment, where the team works closely together to ensure maximum efficiency and mutual support.</p>\n<ul>\n<li>Manage the entire order cycle through the SAP system: receipt, insertion, and modification of orders, identification and management of priorities in order execution;</li>\n<li>Coordinate and support the Customer Service team, ensuring their motivation and performance;</li>\n<li>Insert customer records, manage returns, and handle any complaints;</li>\n<li>Respond promptly and efficiently to customer requests, providing information on order status and resolving any issues;</li>\n<li>Ensure administrative management of agent mandates and calculation of commissions;</li>\n<li>Interact with various company departments, as well as agents, area managers, and key account managers to ensure an optimal customer experience;</li>\n</ul>\n<p><strong>What you need</strong></p>\n<ul>\n<li>Previous experience in the role in productive contexts;</li>\n<li>Experience and skills in managing resources and teams;</li>\n<li>Desired degree in economic or linguistic disciplines or equivalent preparation;</li>\n<li>Essential excellent knowledge of written and spoken English (professional level, tested in the interview);</li>\n<li>Good ability to work in a team and relate to external customers in a professional manner;</li>\n<li>Excellent knowledge of Microsoft Office, particularly Excel, and preferred knowledge of SAP or similar software;</li>\n<li>Completing the profile: listening skills, excellent relational skills, order, precision, problem-solving attitude, and result-oriented.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_bc8eeaa3-9ac","directApply":true,"hiringOrganization":{"@type":"Organization","name":"FUCHS","sameAs":"https://jobs.fuchs.com","logo":"https://logos.yubhub.co/jobs.fuchs.com.png"},"x-apply-url":"https://jobs.fuchs.com/job/Buttigliera-d'Asti-Customer-Service-Team-Leader-AT-14021/1207649901/","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["previous experience in the role","experience and skills in managing resources and teams","degree in economic or linguistic disciplines","excellent knowledge of written and spoken English","good ability to work in a team","excellent knowledge of Microsoft Office","knowledge of SAP or similar software"],"x-skills-preferred":["listening skills","excellent relational skills","order","precision","problem-solving attitude","result-oriented"],"datePosted":"2025-12-19T16:59:33.030Z","employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Manufacturing","skills":"previous experience in the role, experience and skills in managing resources and teams, degree in economic or linguistic disciplines, excellent knowledge of written and spoken English, good ability to work in a team, excellent knowledge of Microsoft Office, knowledge of SAP or similar software, listening skills, excellent relational skills, order, precision, problem-solving attitude, result-oriented"}]}