This role reports to the Global GTM Head for Manufacturing, Transportation, and Energy, with deep day-to-day collaboration with APJ sales, field engineering, and GTM leadership. You will operate at the intersection of industry expertise, customer engagement, and commercial strategy - helping Databricks win in a market where data and AI are redefining how physical products are built, delivered, and optimized.

Responsibilities:

• Lead the strategic and operational execution of GTM initiatives across the manufacturing and automotive industries in APJ, driving pipeline growth and accelerating customer adoption
• Build strong alignment with APJ sales, field engineering, marketing, partnerships, and product teams to develop and execute industry-specific GTM programs that convert market opportunity into revenue
• Cultivate and maintain executive-level relationships with customers, partners, and key industry stakeholders across the APJ region , with particular focus on Japan, Korea, and India
• Develop and deliver thought leadership through industry publications, conferences, and executive briefings to position Databricks as the platform of choice for the industry
• Provide ongoing analysis of market trends, competitive dynamics, and customer needs to sharpen our industry strategy and identify high-value growth opportunities
• Define, track, and report on key performance indicators (KPIs) for GTM initiatives, continuously refining plans based on data and field insights
• Travel regularly across the APJ region to support customer meetings, executive engagements, and industry events

Qualifications:

• Bachelor's degree in Business, Engineering, or a related field; MBA or equivalent post-graduate qualification strongly preferred
• 10+ years of leadership experience in the manufacturing sector, including at least 5 years in a GTM, strategy, or business development role within enterprise technology
• Proven success taking technology products or platforms to market with a clear industry focus and measurable commercial outcomes
• Expert-level domain knowledge in one or more of the following areas: software-defined vehicles, industrial AI, agentic supply chain management, or AI-driven engineering and R&D
• Familiarity with key manufacturing and automotive industry standards bodies and frameworks across the APJ region
• Strong understanding of the modern data and AI technology landscape , and how it applies to manufacturing operations, quality, supply chain, and innovation
• Demonstrated ability to influence and lead cross-functional teams without direct authority in a matrixed, fast-moving organization
• Track record of building trusted relationships with senior executives in a multilingual, multicultural market like APJ
• Exceptional communication skills , written and verbal , with the ability to translate technical and data concepts into compelling business narratives for executive audiences

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This role will establish and lead the Customer Programs function inside Enterprise Marketing , the team accountable for how Anthropic engages its most strategic customers.

The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map.

This leader brings these initiatives under one strategy and owner.

Responsibilities

• Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.
• Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.
• Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.
• Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.
• Act as the voice of strategic customers inside Anthropic , bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.
• Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.
• Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.
• Partner cross-functionally on execution , this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production.

Requirements

• 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.
• Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.
• A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership , you have been the one person in the room representing customer programs to the head of the commercial org.
• Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.
• Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.
• Strong cross-functional operating skills , you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.
• Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.
• Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.
• Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles.

We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we

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As a member of the Executive Briefing team at Stripe, you will be on the ground floor defining the strategy of our program and leading the evolution of our executive briefings in our South San Francisco HQ.

Responsibilities

• Evolve our global executive briefing motion: You will be a co-lead for our AMER executive briefings and will lead the charge to advance our strategy. You will build upon the program's foundation and evolve our offerings to exceed the expectations of our customers and key internal stakeholders.

• Elevate the in-person briefing experience: You will be the face of our executive briefing center (EBC) in our office in South San Francisco. You will work with workspace and account teams to continuously elevate the experience we are delivering to executives that visit us in the space.

• Build a trusted relationship with go-to-market teams. You’ll serve as a primary contact and partner to sales teams, provide guidance on executive briefings and manage priorities/expectations at every stage of the customer lifecycle.

• Design the customization of high-quality executive engagements. You are customer-obsessed and listen closely to our customers to understand their unique challenges. You connect with expert Stripe teams to collaborate and deliver inspiring narratives within our executive engagements. You will customize agendas and content to ensure briefings run effectively in virtual and in-person settings.

• Share customer feedback with sales and product teams: You’ll become an expert in the needs of customers and the expectations across the industry, documenting feedback that will influence product strategy and sales priorities.

Requirements

• BA/BS degree (in lieu of degree, 4 years of relevant work experience)

• 6+ years of executive briefing, consulting or marketing experience, preferably in B2B scenarios. Experience in executive engagement programs, strategic partnerships, sales or sales enablement is a plus

• Strong cross-functional collaboration skills with Leadership, Sales, Product, and Marketing teams to produce user-centric engagements

• Excellent problem-solving, critical thinking, written and verbal communication, and analytical skills

• Efficient project management experience. You have a strong track record of driving simultaneous projects and multiple initiatives

• High energy and infectiously optimistic attitude. Works well under pressure, meets tight deadlines and doesn’t get phased by rapidly changing environments

Preferred Qualifications

• Experience in the payments, financial technology, or adjacent industries or marketing FinTech solutions or marketing to FinTech companies

• Experience managing multiple vendors including catering, swag suppliers, etc

• Experience at a highly dynamic, high-growth tech company or consulting firm

• Experience working as part of an international team, split across multiple time zones.

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The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map.

A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. You will work closely with the office of our Chief Commercial Officer and Sales leadership to represent what we are asking of our top customers, what they are getting from us, and what they are telling us , with workstreams and a team behind you.

You will also be the standing voice of these customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership. You will hire and manage a team covering advisory boards, executive briefings, early access programs, and more.

The right candidate has built customer programs at a high-growth B2B company before, is credible in a room of Fortune 500 executives, and operates comfortably with GTM and company leadership.

Responsibilities:

• Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.

• Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.

• Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.

• Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.

• Act as the voice of strategic customers inside Anthropic , bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.

• Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.

• Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.

• Partner cross-functionally on execution , this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.

You may be a good fit if you have:

• 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.

• Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.

• A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership , you have been the one person in the room representing customer programs to the head of the commercial org.

• Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.

• Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.

• Strong cross-functional operating skills , you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.

• Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.

• Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.

• Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.

Annual compensation range for this role is $400,000 - $400,000 USD.

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A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. You will work closely with the office of our Chief Commercial Officer and Sales leadership to represent what we are asking of our top customers, what they are getting from us, and what they are telling us , with workstreams and a team behind you. You will also be the standing voice of these customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership.

Responsibilities:

• Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.

• Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.

• Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.

• Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.

• Act as the voice of strategic customers inside Anthropic , bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.

• Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.

• Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.

• Partner cross-functionally on execution , this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.

You may be a good fit if you have:

• 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.

• Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.

• A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership , you have been the one person in the room representing customer programs to the head of the commercial org.

• Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.

• Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.

• Strong cross-functional operating skills , you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.

• Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.

• Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.

• Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.

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