At Coinbase, our mission is to increase economic freedom in the world.

We are seeking a very specific candidate who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system.

As a Senior Product Manager, you will be responsible for leading the Trading Growth strategy for the Base App.

Your primary mission is to increase monthly active transacting users and trading market share by driving user acquisition, engagement, and retention.

Key Responsibilities:

• Own the Growth Engine: Lead the strategy and execution for acquisition and retention loops, including referral/affiliate programs, win-back flows, and gamification mechanics.

• Optimize Core Trading: Own end-to-end development for trading experiences.

• Master the Engagement Loop: Co-own high-intent systems like Watchlists and Price Alerts with the Trading team, using them as hooks to drive users back into the app via a sophisticated, ML-driven push notification and CRM strategy.

• Experiment at Scale: Drive a rigorous data-driven culture by running A/B tests on onboarding funnels, abandonment flows, and notification delivery to continuously improve conversion and execution quality.

• Build Growth Infrastructure: Oversee the “Growth Platform,” including the ML/policy layer for intelligent notifications, attribution tracking for paid marketing, and the Activity Tab UX.

• Cross-Functional Leadership: Collaborate with Engineering, Design, and Data Science to balance “0-to-1” trading primitives with “1-to-N” growth optimizations.

Requirements:

• 7+ years of Product Management experience, specifically within consumer-facing fintech, exchange, or onchain trading environments.

• Growth Mastery: Proven track record of scaling products via lifecycle marketing, referral loops, and retention mechanics.

• Trading Sophistication: Deep understanding of market structure, order types, execution quality, and liquidity.

• Analytical Rigor: Deep experience with data-driven development,defining North Star metrics, navigating attribution complexity, and running high-velocity experiments.

• Entrepreneurial Execution: The ability to thrive in high-ambiguity environments, making tough trade-offs to ship high-quality products on time.

• AI Fluency: Demonstrated ability to integrate generative AI tools into your daily workflow to increase efficiency and deliver business-ready outputs.

Nice to Haves:

• Direct experience contributing to or collaborating with onchain protocols and decentralized communities.

• Experience in brokerage or market-making environments (clearing, settlement, or microstructure)

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At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.

With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. We are originality in motion.

Our corporate values—Care, Integrity, Passion, Unity, and Excellence—are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:

• Treating everyone with care.
• Acting with unwavering integrity.
• Striving for excellence in all endeavors.
• Delivering on our commitments with passion.
• Collaborating as one unified team.

Job Purpose

The Senior Platform Engineer – MuleSoft Platform & Ops Automation is responsible for the stability, security, scalability, and automation of the MuleSoft Anypoint Platform across cloud and hybrid environments. This role owns the operational health of enterprise integration services, ensuring reliable API and integration execution while reducing manual effort through automation. The role combines deep platform administration expertise with DevOps and operational leadership, acting as the escalation point for complex incidents and platform design decisions. Working closely with architecture, application engineering, DevOps, and security teams, this role ensures MuleSoft remains a resilient, compliant, and high-performing enterprise integration platform.

How You Make an Impact (Job Accountabilities)

• Own the operational stability, performance, and availability of the MuleSoft Anypoint Platform across production and non-production environments
• Administer and optimize MuleSoft Runtime Manager, API Manager, Access Management, AnypointMQ, RPA, Intelligent Document Processing, Partner Manager, and Runtime Fabric or CloudHub deployments
• Administer and optimize use of Design Center, Exchange, and Anypoint Experience Hub for presentation and consumption of APIs to internal and external audiences.
• Monitor, report, and forecast on MuleSoft platform consumption to ensure accuracy in budget forecasting and environment expansion based on platform licensing.
• Administer and optimize delivery of software used on developer workstations such as Anypoint Studio, Anypoint Code Builder, Postman, and Github Desktop

• Design, implement, and maintain CI/CD pipelines to automate MuleSoft deployments, environment promotion, and rollback strategies

• Lead production incident response, root cause analysis, and preventative remediation for integration and API failures
• Implement observability, monitoring, alerting, logging, and SLA frameworks to ensure proactive detection and resolution of platform issues
• Enforce platform standards for security, configuration, and operational readiness in alignment with enterprise architecture and compliance requirements
• Support API gateway configuration, TLS certificates, policy enforcement, and secure integration patterns
• Plan and execute MuleSoft platform upgrades, patches, and capacity scaling initiatives
• Collaborate with infrastructure, security, network, application, DevOps, and architecture teams to deliver reliable, secure, and scalable integration solutions
• Engage with MuleSoft Account Managers, committees, and/or user groups to stay ahead of platform changes, new capabilities, and emerging technologies
• Manage platform documentation in tools such as LeanIX and ServiceNow CMDB
• Architect, implement, and support Disaster Recovery plans for the MuleSoft application environments
• Implement security best practices and solutions for users and applications consuming MuleSoft capabilities

What You Bring to the Role (Qualifications)

• Seven (7) or more years of experience supporting enterprise-class applications, middleware, or integration platforms
• Three (3) or more years of hands-on administration and engineering of the MuleSoft Anypoint Platform
• Strong experience operating MuleSoft in production environments including CloudHub, Runtime Fabric, or hybrid deployments
• Hands-on experience with Code, Container, and Artifact Repository tools such as Bitbucket, Github, Maven, JFrog, or similar
• Experience with CI/CD automation tools such as Jenkins, Azure DevOps, GitHub Actions, Sonarqube, or similar
• Hands-on experience with API-led connectivity, REST and SOAP web services, RAML, and OpenAPI
• Hands-on experience supporting EDI and B2B connectivity and message exchanges with 3rd parties
• Hands-on experience with Event Driven Architecture, Message Queueing, and Pub/Sub integration patterns
• Strong troubleshooting skills using MuleSoft debuggers, flow analyzers, and performance tuning techniques
• Experience with Linux systems, scripting (Python, Bash, etc), and automation for platform operations
• Ability to communicate technical issues and remediation plans to engineering teams and leadership

Competencies Desired

• Hands on admin Mulesoft platform experience – must have
• Hands on admin Webmethods experience – nice to have (legacy architecture)
• Platform Stability and Reliability
• Automation and DevOps Enablement
• Production Incident Leadership
• Security and Compliance Alignment
• Cross-Team Collaboration
• Technical Problem Solving
• Operational Documentation Discipline

Certifications Desired

• MuleSoft Certified Integration Architect
• MuleSoft Certified Platform Integration Architect

Working Conditions / Physical Requirements / Travel Requirements

• Primarily office or remote work with standard computer and virtual collaboration tools
• May participate in 24x7 on-call rotation to support production systems
• Travel requirements: Some may be required for team building and major project rollouts. Travel 5%.

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Responsibilities

The Monitoring and Support Engineer will be responsible for the following tasks:

• Ensuring that all incidents are handled within SLAs
• Initial troubleshooting of Infrastructure incidents
• Ensuring maximum network & service availability through proactive monitoring
• Ensuring all the incident and alert tickets contain detailed technical information
• Initial troubleshooting of Infrastructure incidents, restoration of services and escalation to level 3 experts if necessary
• Participating in Problem management processes
• Ensuring that all incidents and critical alerts are documented and escalated if necessary
• Ensuring effective communication to customers about incidents and outages
• Identifying opportunities for process improvement and efficiency enhancements
• Participating in documentation creation to reduce BAU support activities by ensuring that the Service Desks have adequate knowledge articles to close support tickets as level 1
• Participating in reporting on monitored data and incidents on company infrastructure
• Implementing best practices and lessons learned from initiatives and projects to optimize future outcomes

Requirements

• Bachelor's degree in a relevant technical field or equivalent experience
• Understanding of IT Infrastructure technologies, cloud solutions (Azure, Google, Meraki, etc.), standards and trends
• Technical background with 3+ years’ experience in IT operations role delivering IT infrastructure support, monitoring systems (PRTG, Observium, LibreNMS, Zabbix) and incident management
• Technical knowledge of the Microsoft Stack, Windows networking, Active Directory, Exchange
• Previous experience in System Administration of Linux/Unix OS, ChromeOS or Windows, mobile/embedded systems
• Networking skills and certification in Cisco CCNA level or CompTIA Network+ would be an asset
• Exceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences
• Strong analytical and problem-solving skills
• Strong customer service orientation

Benefits

• Flexible work arrangement
• Global exposure
• Private Medical Care
• EAP system for supporting Employees
• Cafeteria System
• Leisure Zones in the office

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