Responsibilities

• Design and analyse marketing experiments to optimise campaigns, messaging, and channel performance across email, paid ads, social, and content marketing.
• Build attribution models and multi-touch conversion funnels to understand the customer journey from first touch to paid conversion.
• Develop predictive models to identify high-intent prospects, optimise lead scoring, and improve targeting for paid acquisition campaigns.
• Partner with marketing, growth, and revenue teams to translate business questions into rigorous analysis and clear recommendations.
• Create self-service dashboards and automated reporting that surface key marketing metrics (CAC, LTV, ROAS, conversion rates) for go-to-market teams.
• Build and maintain data pipelines that integrate marketing platforms (Google Ads, Meta, Iterable, Segment, etc.) with our product analytics.

Examples of what you could do

• Build propensity models to identify which free users are most likely to convert to plans based on usage patterns and engagement signals.
• Analyse cohort behaviour and retention patterns to optimise lifecycle marketing campaigns and reduce churn.
• Develop segmentation models to personalise messaging and targeting for different user personas (students, hobbyists, professional developers, enterprise teams).
• Build real-time alerting systems to flag anomalies in campaign performance or conversion metrics, automate bidding adjustments across platforms.

Required skills and experience

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or related field, OR equivalent real-world experience in data roles.
• 4+ years of experience in data science or related roles with a focus on marketing, growth, or business analytics.
• Strong SQL skills and experience working with large datasets, particularly event-level user behaviour data, and designing ETL workflows using dbt
• Proficiency in Python and data science libraries (pandas, scikit-learn, statsmodels, etc.).
• Experience designing and analysing A/B tests and experiments, including statistical rigor around sample sizing, significance testing, and causal inference.
• Experience building dashboards and visualisations (Looker, Tableau, Mode, or similar tools).
• Ability to translate ambiguous business questions into structured analysis and communicate findings clearly to non-technical stakeholders.

Preferred Qualifications

• Experience with modern data stack (dbt, BigQuery, Snowflake, Fivetran, etc.).
• Background in growth analytics, marketing analytics, or conversion rate optimisation at a SaaS or PLG company.
• Familiarity with marketing technology platforms (Google Analytics, Segment, Iterable, Marketo, HubSpot, etc.).
• Experience with attribution modelling, marketing mix modelling, or incrementality testing.
• Understanding of PLG (product-led growth) motions and self-serve conversion funnels.

Bonus Points

• Experience analysing freemium or usage-based pricing models.
• Understanding of developer tools, collaborative coding environments, or technical products.
• Experience with causal inference methods (difference-in-differences, synthetic control, propensity score matching).
• Familiarity with customer data platforms (CDPs) and event tracking implementation.
• Experience working with sales and customer success data to analyse expansion revenue and upsell opportunities.

Full-Time Employee Benefits Include

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

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San Francisco

Employment Type

Full time

Department

Data Science

Compensation

• $234K – $335K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Role

As an early member of our Data team within the Go-To-Market (GTM) organization, you will play a pivotal role in building a data-centric culture, enhancing decision-making processes, and driving strategic initiatives through analytics. This role involves a variety of projects aimed at developing canonical data sources and dashboards that enable the business to derive trustworthy, actionable insights. Most importantly, you should expect to be a core member of the GTM team, helping to bring our technology to a wide range of customers and supporting our self serve and sales led motions.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Embed with the GTM team as a trusted partner, identifying high-impact analytics problems and pioneering data-driven solutions.

• Establish a data-driven culture by driving the definition, tracking, and operationalizing of metrics

• Manage cross-functional data projects about revenue, pricing, sales, product, marketing, growth, and other topics core to the business.

• Create scalable pipelines for data collection, cleaning, and analysis from multiple sources, and manage the lifecycle of metrics and models from prototyping to production.

• Develop and refine tools such as dashboards and reports that empower the team to extract and analyze data independently.

• Conduct analyses to uncover insights and inform key decisions.

• Use presentations, memos, and tools to communicate complex data insights clearly and persuasively across the organization.

You might thrive in this role if you are/have:

• Over 10 years of experience in a relevant Data role within dynamic, outcome-driven organizations.

• Highly skilled in SQL, with extensive experience extracting large datasets and designing ETL workflows.

• Proficient in quantitative programming languages, Python preferred.

• Experienced in using business intelligence tools, such as Tableau and Looker, to communicate insights and enable self-serve.

• Familiar with advanced custom visualizations, such as streamlit and plotly dash.

• Adept at crafting clear data stories using decks, memos, and dashboards to drive decision-making at every level.

• Best-in-class attention to detail and unwavering commitment to accuracy.

• Demonstrated ability to build effective partnerships across diverse teams and influence decision making with data.

• Proven track record of delivering significant business impact, with a solid track record in Sales, Marketing, Finance, Growth, Support, or other GTM-related areas preferred.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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