The main focus of this role will be supporting leaders with complex casework. Your work will include:

• Providing end-to-end support to managers on employee relations issues, including employee grievances, investigations, disciplinary matters, whistleblowing and complex performance and absence management.
• Advising on the interplay with the FCA's Conduct Rules and Senior Manager & Certification Regime.
• Provide employee relations support on organisational change programmes.
• Proactively identify areas for improvement within the function, and support with embedding best practice ways of working.
• Act as an escalation point for People Partners and People Advisors on complex ER matters.
• Supporting the wider team in the delivery of the ER strategy.
• Assisting in the development of the governance framework, working closely with the Compliance, Legal and Reward teams, in relation to employee conduct issues.
• Assisting with selected policy drafting and review in light of any employment law and/or regulatory changes.
• Supporting the design and delivery of Employee Relations training to the business and the wider People team.
• Support with ensuring accurate reporting of Employee Relations data to allow for the production of robust ER analytics, including trend analysis and insights.

Requirements:

• 4+ years of experience as an employee relations specialist, managing complex cases in either a HR or legal team, or as a lawyer with employment law and ER experience.
• Experience supporting organisational change and transformation programmes.
• Very strong understanding of UK employment law.
• Experience in the financial services sector is desirable.
• Experience or awareness of handling regulatory issues in the context of the SMCR, conduct, and remuneration matters.
• Capable of working in a fast-paced environment and keen to grow and develop within the organisation.

Benefits:

• Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers.
• Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team.
• Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.
• A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.
• Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including:

• Company-enhanced salary sacrifice pension scheme (7% employer contribution)
• Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Life Insurance at 4x your salary.
• 16 hours of paid volunteering time a year.
• Ability to buy or sell annual leave.
• Generous family-friendly policies.
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• Incentivised refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

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As a Field Quality Analyst (AI and systems integration), you will be responsible for designing and managing the development of an AI-powered Quality Issue Management Systems platform that centralizes company-wide Quality issues. You will collect and analyze relevant QI data across many sources to identify and integrate high-value features that enhance platform functionality. You will partner with cross-functional leadership to capture business intelligence needs and translate them into detailed technical specifications.

You will lead the platform transition by collaborating with IT to build, configure, and optimize the QIMS environment within Jira Cloud, ensuring alignment with global quality standards. You will execute rigorous testing and UAT (User Acceptance Testing) protocols to qualify the Jira project, working directly with IT developers to resolve technical bottlenecks.

You will implement AI/Machine Learning integrations to mine historical QIMS data, enabling rapid, automated 'Lessons Learned' retrieval to prevent the recurrence of known issues. You will build a CQ library platform to house CQ Issues, CAPA, CIP projects and leverage AI in notebookLM.

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviours and values you'll need for success at Logitech. In this role, you will:

Regular collaboration with a dedicated mentor to refine strategies and assess performance.

Working closely with data, IT, and AI teams to develop scalable analytical solutions.

Communication in English with global teams across different time zones.

Being on-site at the Logitech Hsinchu office.

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

As a Senior Enterprise Account Executive, you'll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market. Collaboration is key, between building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team.

Responsibilities

• Generate new business opportunities by selling directly to top tier digital analytics decision makers, including C-level executives and other key stakeholders
• Manage 6-18 month sales cycles, including dovetailing customer requirements with Mixpanel's current or adjusted roadmap
• Manage customer-side buying process from discovering / creating need, building a business case to a formal RFP, procurement to IT security review process
• Maintains accurate Salesforce records related to New Business opportunities, and delivers accurate weekly forecasts related to revenue targets.
• Approach all deals with a customer focused mentality. Develop relationships and uncover the needs of multiple key stakeholders to find value moments.
• Collaborate cross-functionally with key partners such as Solutions Engineering, Customer Success, Product, Marketing, and Legal to understand strategic enterprise use cases and needs
• Intimately understand Mixpanel's competition as well as technology partners to consult customers on our place in the broader analytics market.

We're Looking For Someone Who Has

• At least 7+ years of experience in full cycle SaaS Sales from prospect to close, as an Enterprise Account Executive or additional related cross-functional roles
• Proven ability to succeed in outbound prospecting and generating significant deal outcomes
• Passion for communicating value to senior stakeholders and figuring out creative ways to create success and develop new business cases internally for the company
• Proven ability to own, manage a complex sales cycle utilizing solution and value selling approaches resulting in exceeding activity, pipeline and revenue targets
• Expertise in engaging with C-level executives and managing high-stakes negotiations.
• Effective communicator and strong presenter, with proven ability to influence senior stakeholders
• Adaptability , you understand that change is constant, and you embrace it.
• Agility and resilience , you move quickly and encourage continued improvement.
• Strong work ethic, desire to learn, and a drive to excel.
• Curiosity for the product analytics space.

Bonus Points For

• Experience selling into high growth tech companies.
• Experience with Mixpanel or other analytics tools.
• Specific Industry experience in one or more of the following: Tech, Fintech, ecomm/retail, M&E

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

By joining Mixpanel, you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

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Account Director, Retail

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $232K – $350K • Offers Equity • Multiple ranges

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

As an Account Director focused on Retail, you will own executive-level relationships with leading retail organizations, including global brands, e-commerce platforms, and consumer goods companies. You’ll help these companies safely and effectively deploy OpenAI’s technology to transform customer experience, optimize supply chains, enhance merchandising strategies, and personalize consumer engagement.

This role blends market literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and retail-focused solution strategists to design secure, compliant, and high-impact AI deployments.

This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

In this role, you’ll:

• Manage a focused portfolio of retail accounts, developing and executing on long-term strategic account plans

• Lead complex, multi-stakeholder sales cycles spanning merchandising, operations, marketing, and commercial functions

• Partner with solutions and research engineering to design pilots that demonstrate measurable business and customer impact

• Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments

• Own a revenue and consumption target; manage forecasts and pipeline reporting

• Monitor industry and regulatory trends (e.g., FTC, consumer protection, etc.) to guide customer and product strategy

• Represent OpenAI at industry conferences and thought-leadership events (e.g., NRF, Shoptalk)

• Partner cross-functionally with marketing, partnerships, and communications to build the Retail go-to-market motion

We’re seeking someone with experience including:

• 14+ years selling complex enterprise software or platform-as-a-service solutions

• 4+ years selling to retail or consumer goods customers

• Experience managing C-suite relationships across merchandising, IT, marketing, and commercial teams

• Strong understanding of retail and consumer goods workflows (e.g., inventory management, customer analytics, e-commerce operations, marketing campaigns)

• Demonstrated ability to design and execute complex deal and partnership strategies

You might thrive in this role if you:

• Are customer-centric and can translate complex market and business needs into transformative AI solutions

• Are passionate about advancing consumer experiences through the safe and ethical use of AI

• Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up

• Are a strategist who anticipates industry shifts and guides enterprise customers through them

• Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve this, we are committed to advancing the state of the art in AI safety and developing new technologies that can help us better understand and mitigate the risks associated with AI.

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