Our engineering culture values collaboration and building great teams. You will work closely with developers, game studios, and other partners to find opportunities and address challenges towards providing a more rich experience for players while gaming and engaging with online communities.

Key Responsibilities:

• Design, build, and maintain features that help users connect and make friends through gaming on our platform, across desktop and mobile.
• Engage with developers, game studios, and other partners to find opportunities and address challenges towards providing a more rich experience for players while gaming and engaging with online communities.
• Collaborate with Engineers, Designers, Product Owners, and Data Scientists to build engaging, fun, and trusted experiences, while experimenting and iterating on ideas that enhance user interactions.
• Partner with our Content, Marketing, and ML teams to improve ranking and discovery systems, enabling users to find meaningful connections and relevant content.
• Build innovative features that help users discover new friendships and deepen existing ones, creating a trusted and welcoming environment.

Requirements:

• 8+ years of experience as a software engineer.
• Experience with React/TS, Python, or other modern programming languages.
• A track-record of shipping incremental and delightful features that improve the overall user experience.
• Comfortable switching between different technical stacks and learning new ones.
• Enjoy collaborating with product, design, and other stakeholders.
• Take a holistic approach to problem-solving.
• Experience leading projects, gathering requirements, supporting partners, and mentoring others.
• A Discord user who wants to make the product better!

Bonus Points:

• Experience working on a mobile native stack (iOS/Obj-C/Swift), Android (Java, Kotlin)
• Experience integrating or deploying on Steam (or similar platforms)
• Experience using Epic Games Online Services, Steamworks API, Playfab

US base salary range for this full-time position is $248,000 to $279,000 + equity + benefits.

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Key responsibilities:

Own the technical journey - Lead end-to-end onboarding for new customers,from authentication setup to data mart configuration

Integrate customer systems with Zus (APIs, SFTP, HL7, FHIR,the whole interoperability stack)

Translate messy business requirements into clean technical architectures

Build and maintain automated workflows that make implementations faster and more reliable

Drive customer success through technical excellence - Be the trusted technical advisor customers call when things get complicated

Run technical deep dives and implementation reviews that actually move the needle

Identify integration risks before they become blockers and solve them proactively

Train customers on best practices so they become power users, not support tickets

Innovate on process - Use AI tools (LLMs, automation platforms, scripting) to eliminate manual work and scale your impact

Build templates, scripts, and tooling that make the 10th implementation faster than the 1st

Document learnings and create repeatable playbooks through automation that make the whole team better

Collaborate with R&D - Partner closely with Product and Engineering to surface integration challenges and opportunities for platform improvement

Translate real-world customer integration patterns into product feedback and roadmap insights

Collaborate with R&D teams on emerging capabilities around AI, data pipelines, and developer tooling

Act as the voice of the customer when identifying opportunities to improve developer experience and reduce integration friction

You'll enjoy solving messy integration challenges, building automation that eliminates manual work, and partnering closely with Product and Engineering to continuously improve the platform.

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In this role, you will leverage Redox to develop strategic integrations with health systems and industry partners to enable order to results capabilities and digital health tools across major EHR vendors, including Epic. You will work with the Orders to Cash Product lead and others to execute EHR and other digital health tools strategy.

Key responsibilities include:

• Managing EHR implementation projects with Redox and customer partners to enable bidirectional interfaces
• Providing customer relationship management and pre-sale connectivity support to enable business growth
• Working with optimization and implementation team during customer onboarding to complete technical integration for EHR and other digital products
• Providing business reviews, performance dashboards, and analytics information to inform EHR strategy and to achieve account health and volume benchmarks
• Supporting customer success in efforts to help increase product adoption where technology can be used

The ideal candidate will have at least 4 years of experience managing complex Electronic Health Record (EHR) implementations or healthcare interoperability programs, as well as 3 years of experience in a customer-facing role with a proven track record of supporting sales cycles and managing external stakeholder expectations.

The US target range of our base salary for new hires is $144,500 - $205,537. You will also be eligible to receive pre-IPO equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.

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Summary: Performs patient check-in and check-out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills. Physician Practice Experience required. Familiarity with EPIC and registration/insurance verification a MUST.

Responsibilities: Maintains compliance with organisational policies and procedures. Maintains compliance with revenue cycle and financial audit guidelines. Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required. Accurately performs patient check-in and check-out procedures. Processes privileged patient health information (obtains current insurance verification and authorisation, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties. Orders and maintains clinical supplies, office supplies, and equipment. Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities. Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and teamwork.

Other Information: Education Requirements: High school diploma or general education degree (GED) required. Licensure/Certification Requirements: No licensure or certification required. Professional Experience Requirements: Prefer completion of an accredited medical administrative assisting programme and previous experience in a medical office. Knowledge/Skills/and Abilities Requirements: Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organisation. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Computer Skills: Ability to enter and process data accurately. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardised situations.

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As an Epic Inpatient Application Analyst, you will serve as the primary support contact for specific Epic Inpatient applications. This role involves working closely with clinical, operational, and administrative staff to optimise the use of the Epic system, ensuring it meets the needs of the healthcare organisation and supports the delivery of high-quality patient care.

Responsibilities:

Support essential inpatient clinical operations in a wide range of inpatient settings. Provide a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients' experiences. Collaborate with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems. Demonstrate a strong understanding of inpatient clinical workflows.

Develops and maintains collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements. Demonstrates knowledge of processes within the facility department; assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality. Designs, builds, and configures within assigned Epic system modules and any supporting third-party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system.

Designs and develops test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, including negative and regression testing; documents outcomes. Remains current on industry trends and vendor/application/system updates. Ensures that all software modifications/upgrades are working according to Epic specifications. Follows departmental standards for software configuration control, quality assurance, and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training if required. Troubleshoots issues or system deficiencies and initiates escalation procedures with minimal supervision as required. Provides recommendations for resolution of the problems found. Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Communicates project status of deliverables, shared issues, end-user concerns, and upcoming milestones. Actively participates in project, team, departmental, and other meetings as required. Reports status updates, accomplishments, tasks, and any barriers to the manager. Participates in the on-call responsibilities in support of a 24hrs/7days production systems environment; acts as the primary support contact for the application's end-users. Collaborating with Leadership in efforts to support clinical transformation via continuously improving integration, especially across ISD teams, project teams, and all sources of patient data. Providing feedback directly to team members • Understanding and incorporating the organisation’s mission, vision, and values in behaviours, practices, and decisions Embracing and leading change related to applications, clinical technologies, and their implementation across the enterprise Demonstrating support for diversity, inclusion, and culturally expansive efforts Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardisation protocols and objectives. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports

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