This is a travel-heavy role, with frequent trips, including international travel and multi-week on-site engagements. You will lead customer engagements, shape technical solutions, and ensure successful integration of our AI and autonomy products in real-world environments. You will work closely with internal engineering teams, influence product direction based on what you see in the field, and help scale best practices across deployments.

Responsibilities: Provide technical support and training to customers. Assist the sales team in pre-sales activities, e.g., demos. Assist in post-sales deployment and integration of Shield AI enterprise software products. Develop and maintain technical documentation and training materials. Troubleshoot and resolve technical issues. Help customers debug software/API integration issues. Collaborate with the engineering team to address customer feedback and improve products.

Required qualifications: Bachelor’s degree in Engineering, Computer Science, or a related field. 7+ years of industry experience 3+ years of experience in an integration/applications engineering role 3+ years of experience working in a startup environment. Strong technical background in software engineering. Strong proficiency in writing modern C++ code. Intermediate proficiency in writing Python code. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.

Preferred qualifications: Experience in the defense aviation or robotics industry. Experience building and running a small enterprise software applications/solutions engineering team.

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This is a travel-intensive role, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.

In this role, you will work closely with customers to understand their requirements, provide technical expertise during deployment, and ensure successful integration of our AI and autonomy products. You'll also collaborate internally with engineering teams, with opportunities to grow into technical leadership over time.

Responsibilities: Deploy with customers on site globally (~50% travel) to support software integration and development activities. Become an expert user of the Hivemind enterprise software stack and its various autonomy modules. Provide technical support and training to customers. Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions Assist in post-sales deployment and integration of Shield AI enterprise software products. Develop and maintain technical documentation and training materials. Help customers debug software/API integration issues. Collaborate with the product engineering team to address customer feedback and improve products.

Required qualifications: Bachelor's degree in Engineering, Computer Science, or a related field. 5+ years of industry experience 2+ years of experience in an integration/applications engineering role 2+ years of experience working in a startup environment. Strong technical background in software engineering. Strong proficiency in writing modern C++ code. Intermediate proficiency in writing Python code. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.

Preferred qualifications: Experience in the defense aviation or robotics industry. Experience building and running a small enterprise software applications/solutions engineering team. Advanced technical degree, especially in robotics or autonomy related fields

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This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI & Autonomy development.

Responsibilities

• Become an expert user of the Hivemind Enterprise Autonomy Software Development Kit.
• Deploy Hivemind AI infrastructure at customer sites.
• Provide technical training to customers for their autonomy development efforts.
• Assist customers in integrating Hivemind autonomy to their vehicles/platforms.
• Help customers debug software/API integration issues.
• Collaborate with the product and engineering teams to address customer feedback and improve products.
• Develop and maintain technical documentation and training materials
• Assist the sales team in answering complex technical queries from customers.
• Travel to and stay at customer sites as required (~30% travel).

Examples of Projects You will Work On:

• Autonomous teaming drones.
• Teaming between helicopters and drones.
• Autonomy on Robodogs.
• AI on Fighter Jets… and more that we aren’t allowed to publicly share!

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• 7+ years of experience of industry experience
• 3+ years of experience in an integration/applications engineering role
• 3+ years of experience working in a startup environment.
• Strong technical background in software engineering.
• Strong proficiency in writing modern C++ code.
• Intermediate proficiency in writing Python code.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Preferred qualifications:

• Experience in the defense aviation or robotics industry.
• Experience building and running a small enterprise software applications/solutions engineering team.

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Develop AI & Autonomy software capabilities using Hivemind for unmanned platforms across air/sea/space.

Examples of Projects You will Work On:

Autonomous teaming drones.

Teaming between helicopters and drones.

Autonomy on Robodogs.

AI Pilots for Fighter Jets

and more that we aren’t allowed to publicly share!

Enable customers to integrate Hivemind autonomy to their vehicles/platforms.

Debug software/API integration issues.

Deploy Hivemind AI infrastructure at customer sites.

Provide technical training to customers for their autonomy development efforts.

Collaborate with the product and engineering teams to address customer feedback and improve products.

Develop and maintain technical documentation.

Travel to and stay at customer sites as required for deployment / training / flight testing etc. (~30% travel).

This role requires a strong technical background in software engineering, with experience in modern C++ and Python programming languages.

The ideal candidate will have a bachelor’s degree in Engineering, Computer Science, or a related field, and at least 7 years of industry experience or 4 years of experience plus a master’s degree.

Experience in the defense aviation or robotics industry is preferred, as well as the ability to travel to the USA for up to 3 months at a time for training.

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