Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's community of developers to adopt and deploy our solutions successfully.

If you have a passion for learning new technologies and want to help us drive the adoption and ubiquity of our products and platform, this is the place for you!

Key Responsibilities:

• Design, develop, edit, and deliver accurate and effective developer documentation for Okta products.
• Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.
• Follow our documentation guidelines to produce high quality documentation.
• Prioritize projects when working with multiple engineering teams.
• Collaborate with developers to review API documentation.
• Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

Requirements:

• Minimum 4 years relevant experience writing documentation for Cloud or Enterprise products.
• Bachelor’s degree or certificate in Technical Writing is preferred.
• Self-starter who thrives in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience writing SDK, CLI, or developer tools documentation.
• Experience writing developer documentation and release notes.
• Experience with Markdown, Visual Studio Code, Acrolinx, and source control tools such as Git and GitHub.
• Familiarity working with Jira and Confluence.
• Collaboration skills with other writers.

And extra credit if you have experience in any of the following!

• Strong ability to understand the application of security products in the real world and produce use case-based content.
• Knowledge of Okta or similar identity and access management solutions.
• Experience with DITA, OpenAPI, and Redocly.
• Experience working in an Agile environment.

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

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This role is ideal for someone who thrives in a dynamic environment, enjoys tackling ambiguous problems, and wants to influence our product roadmap directly. The ideal candidate will have a strong background in data analysis, statistical modeling, and machine learning, with a proven track record of delivering high-quality results in a fast-paced environment.

Key responsibilities include:

• Defining key metrics, understanding in-depth the performance of our AI products, and identifying opportunities for improvement.
• Designing and analyzing experiments (A/B tests, causal inference) to validate hypotheses and guide product decisions.
• Designing and implementing end-to-end data science projects, from data collection and preprocessing to model building, evaluation, and deployment.
• Evaluating model performance in training and production, identifying edge cases, and developing frameworks to measure user satisfaction.
• Working with engineering to ensure data quality and accessibility for analytics and ML.

Nice-to-have skills include familiarity with DBT or similar tools, and experience working on customer-facing products, enterprise products, and with the science team.

By joining our team, you will have the opportunity to work on exciting projects, collaborate with talented individuals, and contribute to the development of cutting-edge AI solutions.

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The ideal candidate will have 8+ years of experience in designing world-class complex enterprise products, preferably in the crypto or finance space. They should be able to define the strategy, and solve complex challenges across iOS and Web to turn simplicity out of complexity. The ability to take ownership of the design process, think holistically, and articulate design decisions that deliver both user and business value is essential.

In this role, you will:

• Pair with Product and Engineering to do research and engage with customers, explore a broad range of solutions, concepts and detailed designs and narrow down to the best solution using strong rationale.
• Anticipate gaps and opportunities in customer understanding that drive real business impact and think strategically about long-term decisions.
• Be proficient with sketching, flow diagrams, interface design tools and prototyping tools and use these regularly in their daily work.
• Design connected, holistic and modular systems that help us move faster in the future.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Product Design, Digital Assets role.

If you're a creative, humble, detail-oriented, self-aware, curious, thoughtful, and tenacious individual with a compelling portfolio of work that demonstrates high-quality design work, we encourage you to apply.

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The Data Platform team is the backbone of Anchorage Digital's information infrastructure. As data becomes the lifeblood of every product, compliance workflow, and client-facing report we produce, this team is responsible for building and operating a unified, scalable, and reliable data platform that serves the entire organization.

As a Data Platform Product Manager, you will own the strategy and execution for centralizing and formalizing the company's data infrastructure , spanning internal operational data, transaction and blockchain data, customer data, and external data sources.

Your mission is to transform a fragmented data landscape into a single source of truth that powers mission-critical reporting, business insights, and downstream product experiences across every team at Anchorage.

This is a force-multiplier role. Your work will elevate the quality, speed, and reliability of every product and team at the company.

You will define the standards, build the platform, and create the foundation that enables Anchorage to scale with confidence.

If you thrive at the intersection of complex data systems, cross-functional influence, and platform thinking, this is your opportunity to have outsized impact at a category-defining company in digital assets.

Below, we define our Factors of Growth & Impact to help Anchorage Villagers measure their impact and articulate feedback, coaching, and the rich learning that happens while exploring, developing, and mastering capabilities within and beyond the Member of Product, Data Platform role:

Technical Skills:

• Own the detailed prioritization of the data platform roadmap, balancing foundational infrastructure work, new capabilities, and technical debt.
• Demonstrate deep strategic thinking in shaping the platform roadmap, considering the unique data challenges of digital assets, blockchain protocols, and regulated financial services.
• Deliver complex, cross-functional projects with multiple dependencies across engineering, analytics, compliance, and operations teams.
• Work closely with engineering and data science counterparts to drive product development processes, sprint planning, and architectural decisions.
• Ability to understand and reason about system architecture , including data warehousing, ETL/ELT pipelines, streaming vs. batch processing, and modern data stack components , and communicate clear requirements to engineering.
• Drive comprehensive go-to-market strategy for internal platform adoption, including defining success metrics, tracking KPIs around data quality and platform usage, and iterating based on data-driven insights.

Complexity and Impact of Work:

• Lead and influence cross-functional teams while maintaining strong stakeholder relationships across the entire organization , from engineering to finance to compliance.
• Exercise independent decision-making and take full ownership of data platform strategy and execution.
• Contribute strategic insights that significantly impact company direction, operational efficiency, and product quality.
• Demonstrate platform leadership that elevates the performance and effectiveness of every team that depends on data.

Organizational Knowledge:

• Develop deep understanding of Anchorage's business model, product suite, regulatory environment, and organizational structure.
• Build and maintain strong relationships with stakeholders across all departments to ensure the data platform serves the company's most critical needs.
• Navigate and improve organizational data practices to enhance efficiency, compliance, and decision-making.
• Drive company objectives through strategic data platform decisions and initiatives.

Communication and Influence:

• Effectively influence and motivate teams across the organization to adopt platform standards and invest in data quality, even when those teams do not report to you.
• Enable cross-functional collaboration through clear, consistent communication about platform capabilities, timelines, and data governance expectations.
• Act as a thoughtful knowledge partner to senior leadership, translating complex data infrastructure topics into clear business impact.
• Proactively communicate platform goals, status updates, and data health metrics throughout the organization.

You may be a fit for this role if you:

• 5+ years of product management experience, with significant time spent on data platforms, data infrastructure, or data-intensive enterprise products.
• Proven experience building or scaling enterprise data platforms , including data warehousing, data lakes, ETL/ELT pipelines, or modern data stack tooling (e.g., Snowflake, Databricks, dbt, Airflow, Spark).
• Strong understanding of data modeling, data governance, and data quality frameworks.
• Experience working with diverse data types , including transactional data, customer data, financial data, and ideally blockchain or on-chain data.
• Track record of driving cross-functional alignment and adoption for internal platform products where you must influence without direct authority.
• Exceptional written and verbal communication skills, with the ability to convey complex data architecture concepts to both technical and non-technical audiences.
• Your empathy and adaptability not only complement others' working styles but also embody our culture of curiosity, creativity, and shared understanding.
• You self describe as some combination of the following: creative, humble, ambitious, detail oriented, hard working, trustworthy, eager to learn, methodical, action oriented, and tenacious.

Although not a requirement, bonus points if you have:

• You have hands-on experience with blockchain data indexing, onchain analytics, or crypto-native data infrastructure.
• You have built data platforms that serve both internal analytics consumers and external client-facing products (reports, statements, dashboards).
• You have experience supporting clients with data-related issues or concerns.

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