This is a high-impact role that requires operational excellence, strong sales enablement skills, and the ability to lead distributed teams in a fast-moving environment. You will be responsible for owning the Global SDR Playbook & Strategy, leading, coaching, and developing a high-performing SDR team, driving pipeline generation and conversion, and collaborating cross-functionally with Sales leadership, Marketing, and RevOps.

As a Global SDR Manager, you will personally prospect into strategic accounts to refine scripts, test new tactics, and model excellence. You will uphold high standards for messaging quality, persistence, and customer-centric outreach. You will also be responsible for managing and mentoring SDRs across multiple regions, providing structured 1:1s, real-time call coaching, and performance feedback.

To succeed in this role, you will need to have 5+ years of experience in B2B SaaS, fintech, or technology sales, with 3+ years managing SDR/BDR teams (ideally 8–12+ reps). You will also need to have proven success building or scaling outbound SDR programs that consistently hit or exceed pipeline targets. Experience managing distributed or multi-region SDR teams across LATAM, NAM, and/or EMEA is highly desirable.

You will be highly analytical, able to pull insights from dashboards, KPIs, and funnel metrics to drive performance. You will also have exceptional communication skills,clear, concise, and able to give actionable, motivating feedback. You will be comfortable working in a high-growth, ambiguous environment where experimentation and speed are essential. Trilingual English, Spanish, and Portuguese candidates will be prioritized.

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Responsibilities

Own the Global SDR Playbook & Strategy

Diagnose, optimize, and scale the global SDR motion,ensuring regional consistency while enabling local strengths. Define outbound strategy, activity frameworks, and pipeline targets across Mexico, Colombia, Brazil, North America, and EMEA. Build the global playbook for SDR excellence, including messaging frameworks, qualification criteria, objection handling, and productivity benchmarks.

Lead, Coach & Develop a High-Performing SDR Team

Manage and mentor SDRs across multiple regions, providing structured 1:1s, real-time call coaching, and performance feedback. Build a culture of accountability, creativity, and continuous improvement. Lead ongoing training on cold outreach, lead qualification, multi-channel prospecting, and effective use of tools.

Drive Pipeline Generation & Conversion

Own global SDR pipeline output and conversion metrics across inbound, outbound, and partner-sourced motions. Oversee lead routing, prioritization, and regional coverage models to ensure consistent flow of qualified opportunities. Identify patterns in high-performing outreach and scale winning tactics across all geographies.

Collaborate Cross-Functionally

Partner closely with Sales leadership to align on ICPs, segmentation, vertical strategy, and opportunity handoff mechanics. Work with Marketing to shape campaigns, tailor messaging, and refine targeting for global outbound programs. Collaborate with RevOps on dashboards, reporting, comp plans, and funnel optimization.

Lead From the Front

Personally prospect into strategic accounts to refine scripts, test new tactics, and model excellence. Uphold high standards for messaging quality, persistence, and customer-centric outreach.

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