At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We are seeking an exceptionally accomplished and visionary Majors Account Executive to join our Enterprise/Field Sales team. In this expert-level role, you will be the driving force behind Cloudflare's most strategic customer engagements, leading the charge in securing and expanding critical platform sales within focused accounts.

Responsibilities

Executive-Level Strategic Revenue Leadership: Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts.

Precision Forecasting & Pipeline Mastery: Lead with unparalleled accuracy in forecasting and demonstrate complete mastery of proactive pipeline management. Provide visionary insights and strategic guidance that shapes the direction of the sales organization.

Enterprise Architecture & Business Model Expertise: Exhibit an expert-level understanding of customer Enterprise Architecture across all four pillars (business, data, applications, technology), seamlessly mapping these to customer business models. Articulate precisely how Cloudflare fits into and optimizes a modern cloud operating model.

C-Suite Engagement & Executive Sponsorship: Lead and orchestrate complex customer engagements across numerous business units simultaneously, connecting the dots to solidify platform sales. Actively apply and manage executive sponsorship programs, ensuring direct engagement and influence with CIOs, CISOs, and CTOs.

Cross-Functional Leadership & Influence: Drive and lead highly complex virtual teams that include Product Managers, VPs, and SVPs to manage and close the most strategic customer opportunities. Proactively identify and resolve organizational roadblocks, leveraging company-wide learnings to ensure the most efficient delivery.

Digital Transformation Visionary: Serve as Cloudflare's leading voice on digital transformation, engaging deeply with customers on their key drivers for change (e.g., new offering development, customer capabilities). Expertly spot and seize opportunities for Cloudflare within broader market trends that influence these critical decisions.

Organizational Communication & Feedback: Connect themes from across departments and global locations to craft critical, crystal-clear messaging. Review performance and output across multiple organizations, providing feedback and solutions to enhance the entire organization’s performance. Deliver challenging news within a constructive learning context.

Long-Term Strategic Impact: Consistently articulate how decisions will impact Cloudflare years into the future, willing to trade short-term gains for significant long-term organizational benefit. Build trust by openly sharing learnings and modeling Cloudflare's highest expectations and standards.

Define Goals & Drive Efficiency: Play a key role in defining team goals and metrics each quarter, rigorously reviewing results. Deeply understand interdependencies within and across teams, proactively addressing roadblocks to achieve results with maximum efficiency.

Company-Wide Innovation & Problem Solving: Consistently and proactively address internal and external needs, driving urgency across the department and company to offer solutions that optimize efficiency. Constructively and humbly challenge the status quo to drive positive change and innovation company-wide, leveraging new insights for continuous iteration.

Inclusive Leadership & Future-Proofing: Serve as an exemplary leader, consistently bringing in diverse perspectives to not only address today's needs but also anticipate and solve future problems, contributing significantly to the greater good of Cloudflare.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We are seeking an exceptionally accomplished and visionary Senior Named Account Executive to join our Enterprise/Field Sales team. In this expert-level role, you will be the driving force behind Cloudflare's most strategic customer engagements, leading the charge in securing and expanding critical platform sales within focused accounts.

Responsibilities

Executive-Level Strategic Revenue Leadership:

• Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts.
• Precision Forecasting & Pipeline Mastery:
• Lead with unparalleled accuracy in forecasting and demonstrate complete mastery of proactive pipeline management.
• Provide visionary insights and strategic guidance that shapes the direction of the sales organization.
• Enterprise Architecture & Business Model Expertise:
• Exhibit an expert-level understanding of customer Enterprise Architecture across all four pillars (business, data, applications, technology), seamlessly mapping these to customer business models.
• Articulate precisely how Cloudflare fits into and optimizes a modern cloud operating model.
• C-Suite Engagement & Executive Sponsorship:
• Lead and orchestrate complex customer engagements across numerous business units simultaneously, connecting the dots to solidify platform sales.
• Actively apply and manage executive sponsorship programs, ensuring direct engagement and influence with CIOs, CISOs, and CTOs.
• Cross-Functional Leadership & Influence:
• Drive and lead highly complex virtual teams that include Product Managers, VPs, and SVPs to manage and close the most strategic customer opportunities.
• Proactively identify and resolve organizational roadblocks, leveraging company-wide learnings to ensure the most efficient delivery.
• Digital Transformation Visionary:
• Serve as Cloudflare's leading voice on digital transformation, engaging deeply with customers on their key drivers for change (e.g., new offering development, customer capabilities).
• Expertly spot and seize opportunities for Cloudflare within broader market trends that influence these critical decisions.
• Organizational Communication & Feedback:
• Connect themes from across departments and global locations to craft critical, crystal-clear messaging.
• Review performance and output across multiple organizations, providing feedback and solutions to enhance the entire organization’s performance.
• Deliver challenging news within a constructive learning context.
• Long-Term Strategic Impact:
• Consistently articulate how decisions will impact Cloudflare years into the future, willing to trade short-term gains for significant long-term organizational benefit.
• Build trust by openly sharing learnings and modeling Cloudflare's highest expectations and standards.
• Define Goals & Drive Efficiency:
• Play a key role in defining team goals and metrics each quarter, rigorously reviewing results.
• Deeply understand interdependencies within and across teams, proactively addressing roadblocks to achieve results with maximum efficiency.
• Company-Wide Innovation & Problem Solving:
• Consistently and proactively address internal and external needs, driving urgency across the department and company to offer solutions that optimize efficiency.
• Constructively and humbly challenge the status quo to drive positive change and innovation company-wide, leveraging new insights for continuous iteration.
• Inclusive Leadership & Future-Proofing:
• Serve as an exemplary leader, consistently bringing in diverse perspectives to not only address today's needs but also anticipate and solve future problems, contributing significantly to the greater good of Cloudflare.

Examples of Desirable Skills, Knowledge, and Experience

• 10+ years of expert-level experience selling complex, multi-million dollar technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding quota and closing transformative platform deals.
• Unparalleled in-depth knowledge of Cloudflare's entire product suite and the broader security landscape, coupled with the ability to educate both customers and partners at an expert level.
• Mastery in understanding Customer Enterprise Architecture (Business, Data, Applications, Technology) and adept at mapping Cloudflare solutions to complex business models and modern cloud operating environments.
• Proven ability to apply and manage executive sponsorship programs, with extensive experience engaging directly and influencing CIOs, CISOs, and CTOs.
• Demonstrated success in leading and orchestrating virtual teams comprising VPs and SVPs to manage and close the most strategic customer opportunities.
• Recognized authority on digital transformation, with a deep understanding of market trends and the ability to strategically position Cloudflare as a critical partner in driving customer innovation.
• Exceptional strategic communication, negotiation, and presentation skills, capable of delivering impactful messaging to the highest levels of the organization.

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At Cloudflare, we're on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

We were named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

Available Location:

Hybrid, Philadelphia, PA or New Jersey

About the Role

We are seeking an exceptionally accomplished and visionary Senior Majors Account Executive to join our Enterprise/Field Sales team. In this expert-level role, you will be the driving force behind Cloudflare's most strategic customer engagements, leading the charge in securing and expanding critical platform sales within focused accounts.

The ideal candidate possesses unparalleled sales leadership, a profound grasp of enterprise architecture across all four pillars (business, data, applications, technology), and the ability to articulate how Cloudflare seamlessly integrates into modern cloud operating models.

As a Senior Majors Account Executive, you will demonstrate the highest level of sales proficiency, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets.

You will be a recognized subject matter expert, providing in-depth education to customers and partners alike on Cloudflare’s extensive product ecosystem and its place within the broader security landscape.

This role demands the ability to apply executive sponsorship programs, actively engaging with CIOs, CISOs, and CTOs, and leading virtual teams that include VPs and SVPs to navigate and close complex, transformative opportunities.

You will shape our customers' digital transformation journeys, identifying opportunities within broader market trends and positioning Cloudflare as their indispensable strategic partner.

What You'll Do

Executive-Level Strategic Revenue Leadership

Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts.

Precision Forecasting & Pipeline Mastery

Lead with unparalleled accuracy in forecasting and demonstrate complete mastery of proactive pipeline management. Provide visionary insights and strategic guidance that shapes the direction of the sales organization.

Enterprise Architecture & Business Model Expertise

Exhibit an expert-level understanding of customer Enterprise Architecture across all four pillars (business, data, applications, technology), seamlessly mapping these to customer business models. Articulate precisely how Cloudflare fits into and optimizes a modern cloud operating model.

C-Suite Engagement & Executive Sponsorship

Lead and orchestrate complex customer engagements across numerous business units simultaneously, connecting the dots to solidify platform sales. Actively apply and manage executive sponsorship programs, ensuring direct engagement and influence with CIOs, CISOs, and CTOs.

Cross-Functional Leadership & Influence

Drive and lead highly complex virtual teams that include Product Managers, VPs, and SVPs to manage and close the most strategic customer opportunities. Proactively identify and resolve organizational roadblocks, leveraging company-wide learnings to ensure the most efficient delivery.

Digital Transformation Visionary

Serve as Cloudflare's leading voice on digital transformation, engaging deeply with customers on their key drivers for change (e.g., new offering development, customer capabilities). Expertly spot and seize opportunities for Cloudflare within broader market trends that influence these critical decisions.

Organizational Communication & Feedback

Connect themes from across departments and global locations to craft critical, crystal-clear messaging. Review performance and output across multiple organizations, providing feedback and solutions to enhance the entire organization’s performance. Deliver challenging news within a constructive learning context.

Long-Term Strategic Impact

Consistently articulate how decisions will impact Cloudflare years into the future, willing to trade short-term gains for significant long-term organizational benefit. Build trust by openly sharing learnings and modeling Cloudflare's highest expectations and standards.

Define Goals & Drive Efficiency

Play a key role in defining team goals and metrics each quarter, rigorously reviewing results. Deeply understand interdependencies within and across teams, proactively addressing roadblocks to achieve results with maximum efficiency.

Company-Wide Innovation & Problem Solving

Consistently and proactively address internal and external needs, driving urgency across the department and company to offer solutions that optimize efficiency. Constructively and humbly challenge the status quo to drive positive change and innovation company-wide, leveraging new insights for continuous iteration.

Inclusive Leadership & Future-Proofing

Serve as an exemplary leader, consistently bringing in diverse perspectives to not only address today's needs but also anticipate and solve future problems, contributing significantly to the greater good of Cloudflare.

Examples of Desirable Skills, Knowledge, and Experience

10+ years of expert-level experience selling complex, multi-million dollar technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding quota and closing transformative platform deals.

Unparalleled in-depth knowledge of Cloudflare's entire product suite and the broader security landscape, coupled with the ability to educate both customers and partners at an expert level.

Mastery in understanding Customer Enterprise Architecture (Business, Data, Applications, Technology) and adept at mapping Cloudflare solutions to complex business models and modern cloud operating environments.

Proven ability to apply and manage executive sponsorship programs, with extensive experience engaging directly and influencing CIOs, CISOs, and CTOs.

Demonstrated success in leading and orchestrating virtual teams comprising VPs and SVPs to manage and close the most strategic customer opportunities.

Recognized authority on digital transformation, with a deep understanding of market trends and the ability to strategically position Cloudflare as a critical partner in driving customer innovation.

Exceptional strategic communication, negotiation, and presentation skills, capable of delivering impactful messaging to the highest levels of customer

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Key responsibilities will include:

• Defining the target-state architecture for Finance and Legal applications, ensuring alignment with enterprise strategy and growth objectives.
• Leading the design and implementation of end-to-end architectural solutions for Finance and Legal systems, ensuring integration, scalability, and performance across the enterprise.
• Developing and maintaining a multi-year roadmap for modernization across ERP, FP&A, Legal, and Sales Compensation systems.
• Ensuring systems are designed with identity-first security principles, integrating with Okta and other IAM solutions for authentication, authorization, and compliance.

The ideal candidate will have:

• 15+ years of software engineering experience, including significant time as an Architect or Principal in ERP Systems (Oracle/Netsuite/SAP), FP&A Systems (Anaplan) and/or CLM systems (Aptus/Conga/Ironclad).
• Excellent storytelling and communication skills,comfortable presenting to both technical and executive stakeholders.
• Multiple ERP (Oracle or Netsuite) full cycle implementation experience.
• Deep understanding of the Finance business process areas – Order to Cash, Record to Report, Source to Pay, Plan to Report (FP&A), Treasury, Credit Collection, Revenue Recognition, and Subscription Billing, Contract Life Cycle Mgmt within Legal Ops.
• Demonstrated hands-on experience architecting functional and technical solutions within major business applications, with specific expertise in NetSuite (or Oracle), Aptus/Conga (or IronClad), Anaplan, Coupa, Scout, Tax engines such as Avalara, Vertex or OneSource – including understanding their data models and APIs in context of solution development and integrations.
• Architected and delivered AI Agents using leading LLMs Gemini, OpenAI or Claude.
• Experience with managing a Software and/or Vendor selection keeping in view the end state architecture of the enterprise.
• Proficient understanding of middlewares such as MuleSoft, Workato, Boomi, or Informatica for connecting Finance, Legal, CRM, and data platforms.
• Familiar with code, configuration, and system performance standards/reviews to ensure quality, scalability, and compliance with enterprise standards.
• Proficiency with AWS, Azure, or GCP, with knowledge of data lakes/warehouses (Snowflake, Redshift, BigQuery) for SaaS revenue and compliance analytics.
• Identity & Security: knowledge of SSO, OAuth, SAML, SCIM, and Zero Trust principles, with hands-on integration experience in Okta or similar IAM platforms.

In addition to the above skills and experience, the ideal candidate will be passionate about innovation, AI adoption, and continuous improvement aligned with Okta’s mission to build secure, intelligent, and connected business systems.

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At Cloudflare, we're on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

About The Role

Cloudflare is seeking an Enterprise Architect to drive impactful transformation for the IT Organisation. This role is an exciting opportunity to shape the future of our systems and processes as we scale to operating at $5 billion in revenue.

We are looking for a seasoned professional with deep expertise in building and designing systems at scale that serve the enterprise's needs.

In this position, you will be responsible for leading multiple complex workstreams and overseeing the technical delivery of solutions.

Key Responsibilities:

• Work with stakeholders and other members of the IT organisation to analyse the existing architectural landscape.

• Identify key areas of inefficiency and friction, building consensus on the root or critical problems to solve.

• Design, and drive cross-functional support for strategic initiatives purpose-built to transform those inefficiencies to strengths and foundationally change our operational system design.

Required Qualifications:

• Proven experience as an architect, with a clear track record of successfully building systems at scale.

• Deep understanding of common business application architecture as well as engineering systems.

• Excellent problem-solving skills, with the ability to design scalable, high-performance solutions.

• Strong communication skills and the ability to work with both technical and non-technical stakeholders.

Compensation

Compensation may be adjusted depending on work location and level.

Equity

This role is eligible to participate in Cloudflare's equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.

Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!

The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance

• Dental Insurance

• Vision Insurance

• Flexible Spending Accounts

• Commuter Spending Accounts

• Fertility & Family Forming Benefits

• On-demand mental health support and Employee Assistance Program

• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance

• Life & Accident Insurance

• 401(k) Retirement Savings Plan

• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave

• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul.

Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo

Since 2014, we've equipped more than 2,400 journalism and civil society organisations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project

In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1

We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever.

We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of?

We’d love to hear from you!

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Billing Solutions Architect

Role Details

You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs.

Responsibilities

Technical Expertise

Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.

Solution Development

Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.

Customer Success

Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.

Product Influence

Act as the 'voice of the customer,' providing actionable insights to influence product development and feature prioritization.

Knowledge Scaling

Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.

Technical Support

Help resolve complex technical issues for key customers, working with customer success and engineering teams.

Sales Support

Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.

Market Engagement

Participate in marketing events, including executive briefings, conferences, and trade shows.

Regional Expertise

Develop and maintain a deep understanding of the EMEA region's market dynamics, regulatory environment, and business practices related to payments and billing solutions.

Requirements

• 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
• 5+ years of current experience in the payments, fintech, or closely related industry
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems
• Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and local tax laws.
• Extensive experience with subscription, billing, and payment solutions
• Solid understanding of financial infrastructure industry trends and emerging technologies
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
• Executive presence and strong relationship-building skills
• Passion for customer success and dedication to championing the customer voice

Benefits

• Opportunity to shape the future of internet commerce
• Collaborative and innovative work environment
• Ability to travel up to 50% of the time

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior OIC and OPA Developer, you will be responsible for developing, governing, and standardizing all data movement and orchestration involving the Oracle Fusion ERP Cloud environment. This role designs the most complex and critical integration patterns using Oracle Integration Cloud and Oracle Process Automation ensuring technical solutions adhere to Enterprise Architecture and security standards.

Key Responsibilities:

• Architect and develop the most challenging, cross-functional, and real-time integration patterns for the Oracle Fusion program using Oracle Integration Cloud.
• Act as the technical gatekeeper for all Oracle integration and process automation design, ensuring strict adherence to enterprise standards. Define the long-term technical roadmap for the OIC/OPA platform.
• Personally drive the design and development of technical solutions (Interfaces, Conversions, Orchestrations and Workflows) within OIC, utilizing REST, SOAP, ERP, FTP, Other Application-specific Standard and Database adapters. Leverage Oracle AI Data (a.k.a Oracle ATP Database) for data staging and integration. Build BIP reports and ATP objects as needed to meet the requirements.
• Define and validate the technical security protocols for all endpoints and interfaces (e.g., OAuth, API Gateway configuration), ensuring data transmission is compliant and performant.
• Serve as the top integration expert, providing technical leadership and direction to developers building integrations.

Required Qualifications:

• 10+ years of direct experience architecting, designing, and governing enterprise-level integrations for major ERP/SCM/GTM systems.
• Expert-level, hands-on knowledge of Oracle Integration Cloud including strong familiarity with its various adapters, mapping, and orchestration capabilities.
• Proven experience working directly with a central Enterprise Architecture organization to define and enforce integration standards.
• Deep understanding of SOA, microservices, API management, and security protocols.

Preferred Qualifications:

• Experience in an organization transitioning to Oracle Cloud Ecosystem.
• Hands-on experience with other integration tools like GoLang, Boomi, etc.
• Experience setting up/using CI/CD tools like FlexDeploy
• General awareness of built-in adapter based integrations in various 3rd party softwares.
• Exposure to the Data Center Infrastructure industry
• Relevant professional product/functional certifications (e.g., OIC/OPA, Database)
• Working knowledge of AI Agent Studio for Oracle Fusion Cloud Applications.

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Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the Role: The Field Technology Director/ CTO - Strategic Industries role at Cresta is a senior technical leadership position that serves as the bridge between our customers and field sales teams. It is both strategic and customer-facing, focused on aligning Cresta's technology strategy with customer needs and market trends. This role also provides critical feedback to Cresta's Engineering and Product organizations to inform roadmap and feature prioritization.

As a trusted advisor and strategic partner, the Field CTO helps customers understand, adopt, and maximize value from Cresta's technology solutions. The role blends deep technical expertise with strong communication and business acumen to drive technology adoption, influence product direction, and build long-term customer relationships.

Responsibilities:

Customer & Field Engagement

• Act as the primary technical executive interface for strategic customers.
• Translate business challenges into technical solutions using Cresta's products and services.
• Partner with Sales, Customer Success, and Product teams to ensure technology alignment with customer needs.
• Deliver executive-level presentations, workshops, and architecture sessions to customer stakeholders.

Technology Evangelism

• Represent Cresta's technology vision at conferences, industry events, and customer meetings.
• Demonstrate thought leadership on trends in AI, cloud computing, data analytics, and security.
• Create and deliver compelling narratives that showcase how Cresta's technology drives innovation and business outcomes.

Product & Engineering Partnership

• Gather and synthesize customer feedback to inform product and engineering priorities.
• Identify and address gaps in technology adoption or deployment through cross-functional collaboration.
• Influence future product strategy with insights derived from real-world field engagements.

Strategic Leadership

• Serve as a trusted advisor to CXO-level executives on digital transformation and innovation.
• Collaborate with internal leadership to align go-to-market strategies with customer technology trends.
• Mentor and support solution architects and customer engineers.

Qualifications We Value:

• 10+ years in technology leadership roles (CTO, Architect, or equivalent).
• Strong expertise in enterprise architecture, cloud platforms, AI/ML, and data systems.
• Deep understanding of SaaS, APIs, and modern software development practices.
• Proven ability to influence C-suite stakeholders and technical decision-makers.
• Exceptional presentation and executive communication skills.
• Deep understanding of how enterprises leverage Generative AI solutions.
• Extensive experience with large-scale enterprise software implementations and complex use cases.
• Strong analytical and problem-solving abilities.
• Experience managing and advising on large-scale programs with multiple stakeholders and dependencies.

Success Metrics:

• Revenue growth and deal win rates within key accounts.
• Thought leadership visibility (talks, publications, events).
• Contributions to product innovation and roadmap evolution.
• Customer adoption and satisfaction with Cresta's technology solutions.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family.
• Flexible PTO to take the time you need, when you need it.
• Paid parental leave for all new parents welcoming a new child.
• Retirement savings plan to help you plan for the future.
• Remote work setup budget to help you create a productive home office.
• Monthly wellness and communication stipend to keep you connected and balanced.
• In-office meal program and commuter benefits provided for onsite employees.

Compensation at Cresta:

Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Compensation for this position includes a Base salary + Bonus + Equity.

We are hiring for multiple levels for this role and title and compensation will depend upon experience.

Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

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About the role: As part of a selective and growing team, Enterprise Architects also help define sales and execution processes for effective land-and-expand strategies.

Responsibilities: Leveraging domain expertise in Customer Experience (CX) and related ecosystems (e.g., Call Center infrastructure, Chat platforms, AWS services, Workforce Management, Automation, ChatBots, CRM, Integrations). Serving as the authoritative source on Cresta's platform integrations and their technical benefits. Owning the Technical Architecture blueprint from pre-sales to post-sales, ensuring technical wins by managing stakeholder expectations and collaborating across multiple levels (from end-users to executives) and with internal teams (Pre-sales Solution Engineers, engineering, and success organizations). Pre-sales: problem solving with end-customers to determine best solution architecture and integration approach. Post-sales: supporting the technical implementation team to help get customers up and running on Cresta. Along the way, closely collaborating with Sales, Product, Marketing, and Engineering in order to meet existing, new, and future customer needs.

Qualifications We Value: Experience with Telephony and Contact Center Infrastructure (AWS Connect, Genesys, Five9, etc.). Good understanding of integration options, APIs, iPaaS, UI Integrations. Highly experienced with AWS, GCP, Salesforce. Strong expertise in enterprise architecture, cloud platforms, AI/ML, and data systems. Has extensive experience in large scale enterprise software implementations and solutions architecture. Deep understanding of how enterprises leverage Generative AI solutions. Is highly organized: able to manage complex internal and external processes with many different stakeholders and timelines ensuring that all parties are kept in the loop with clear notes, action items, and next steps to keep projects on track and successful. Is able to build strong external relationships with external technical stakeholders and in general able to take a consultative and strategic approach to solving customer problems. Experience managing and advising on large-scale programs with multiple stakeholders and dependencies. Is willing to do some travel (if/when the world goes back to normal) but before then be willing to be on frequent video calls with customers in EST - PST time zones.

Product & Engineering Partnership: Gather and synthesize customer feedback to inform product and engineering priorities. Identify and address gaps in technology adoption or deployment through cross-functional collaboration. Influence future product strategy with insights derived from real-world field engagements. Report directly to the Field CTO and should be able to manage delivery for strategic accounts end-to-end.

Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family. Paid parental leave for all new parents welcoming a new child. Remote work setup budget to help you create a productive home office. Monthly wellness and communication stipend to keep you connected and balanced. 20 days of vacation time to promote a healthy work-life blend.

Compensation at Cresta: Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.

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You will be part of a team that supports CIOs in managing central challenges such as geopolitical and macroeconomic uncertainty, cybersecurity, digital transformation, and budget restrictions. As a Cyber GRC Senior Consultant, you will work with security, IT, and compliance teams to strengthen cybersecurity, manage cyber risks, and ensure regulatory compliance.

Key Responsibilities

• Participate in global projects in an international team, supported by over 330,000 technical professionals from our parent company
• Contribute to the development of consulting offerings and innovative go-to-market solutions for the C-Suite to make cyber risks understandable and reducible
• Lead and conduct risk analyses according to the NIST CSF
• Be responsible for conceiving innovative new services using AI and ML where they offer real added value
• Support pre-sales, sales, and account management activities from the perspective of a subject matter expert

Requirements

• You have a clear career progression and experience working with renowned consulting firms and large commercial sector customers
• You bring a strong passion for cybersecurity and actively follow current industry trends and developments
• Your cybersecurity expertise includes:

+ A relevant university degree (Bachelor or Master) in Information Security, Cybersecurity, or IT Security + At least 1-5+ years of experience in the field of Cyber Security/Information Security + A broad business competence profile, including stakeholder management, problem-solving ability, and resilience + Experience in collecting, validating, analyzing, documenting, and communicating information to stakeholders

Desired Skills

• Good knowledge of the NIST Cybersecurity Framework (CSF)
• A further university degree in Cyber or Information Security
• Cyber Due Diligence Assessments
• Cyber Risk Management for third parties and supply chains
• Review of Incident Response Plans
• Support in tenders, RFP responses, and offers
• Conducting Crisis Management Exercises (CMX)
• Certifications such as CISSP, CISM, CISA, GSLC, GSTRT, GCPM
• Participation in the development of Target Operating Models (TOMs) and RACI matrices
• Creation of Cyber Security Roadmaps
• Support in Post-Incident Reviews
• Analysis and summarization of Cyber Threat Intelligence Reports
• Implementation of Cyber Compliance Programs (DSGVO, DORA, ISO 27001, NIS2, SOX)
• Cyber Risk or Maturity Assessments
• Conception and/or implementation of Awareness Trainings
• Participation in Identity & Access Management Projects
• Participation in Privileged Access Management Projects

Ideal Candidate Profile

• Our ideal candidates have the following skills:

+ Strong business competence, particularly in stakeholder management and problem-solving + Experience in preparing and communicating complex information to stakeholders + Very good communication skills in German (C2) and English (C2) and project-related travel readiness + Enjoy working with customers from different industries + Experience in balancing technical and commercial requirements to develop practical solutions + Ability to build lasting business relationships at all levels + Ability to provide expert support and guidance to less experienced colleagues + Ability to explain complex cyber methods in a non-technical and understandable way (written and oral)

Benefits

You will be part of a team that supports CIOs in managing central challenges such as geopolitical and macroeconomic uncertainty, cybersecurity, digital transformation, and budget restrictions. Our team of business analysts, enterprise architects, and cyber security specialists combines operational, strategic, analytical, and innovative competencies to drive business-IT alignment, IT governance transformation, IT cost optimization, efficiency improvement, innovation promotion, and cyber risk, governance, and compliance topics.

About Infosys Consulting

You will be part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with a supportive, entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth.

Our consulting business is annually recognized as one of the UK's top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity, and dedicated training and career paths we offer to our consultants. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best.

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The Enterprise Architect - Retail & Omni-Channel will collaborate with the other key areas of the company (business/IT) to ensure that plans are based on the overall Strategy and Architecture direction, defining new requirements and driving innovative business processes and technical solutions.

You will be responsible for setting the future direction of these capabilities, outlining a roadmap that meets the strategic needs of the organisation and working with the relevant teams to assure their delivery.

Essential Duties and Responsibilities:

• Collaborate with IT leaders, other Enterprise Domain Architects and leaders in the business to document IT capability requirements (strategic) as part of annual/on-going planning and governance.
• Deliver Enterprise IT strategic roadmaps for Retail, eCommerce and Direct To Consumer channels (3+ year forward looking view) that are focused on technology capabilities for Business, Information (data) and Technology solutions.
• Ensure that roadmaps reflect invest/divest, retirement, and consolidation strategies for systems globally and that industry best practices and benchmarks are incorporated into deliverables.
• Ensuring that solution design is aligned with the target domain architecture and business roadmaps.
• Lead and deliver enterprise evaluations and analyses that adhere to established global IT project and requirements management methodologies, governance/check-point, release management, and tools standards for approved projects requiring IT solutions
• Partner with IT functions and their solution architects to design integrated IT solutions (including the build vs. buy decision) that translate business capability requirements and adhere to established global IT technology standards (infrastructure, application, integration, data).
• Provide Architecture consulting to solution architects within delivery/execution teams (design, build/test, conversion/cutover) for business and technical projects across the globe.
• Provide analysis and recommendations, via benchmarks and external industry point of view, on enterprise department performance for “Run and Maintain”.
• Support IT and business leaders with technology advisory services for engaging with the business to “solve” business problems via technology and process innovation relative to IT capability requirements.
• Act as informal mentor and coach to Solution Architects within other IT teams.
• Contribute and represent Retail and Omni-Chanel at the IT Architectural Board.
• Work directly with external vendors and advisory agencies to bring relevant best practices to the Enterprise Architecture team.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related discipline/experience preferred
• Minimum 5+ years of IT experience in an architecture role responsible for both business systems support and the successful delivery and deployment of IT technology-based solutions
• Well-versed in Enterprise Architecture, including network, data, application, system, and integration architecture.
• TOGAF Certification or other architecture professional certification a plus

Experience

• Apparel experience strongly desired, particularly with retail or wholesale.
• Consumer products, and/or apparel retailing experience preferred.
• SAP Retail or equivalent Retail Merchandising System experience preferred.
• Hybris, ATG, Sterling or other headless eCommerce platforms experience preferred.
• Point of Sale and other Retail System implementation experience preferred
• Understanding of technology directions, trends and strategic business impacts related to the retail industry.
• Proficiency in process management, technology evaluation, project management and business intelligence.
• Familiarity with the balanced scorecard concept, IT standards such as ITIL and COBIT and compliance topics such as Sarbanes-Oxley (SOX) and Payment Cards Industry (PCI) standards are preferred.
• Experience leading systems implementations to a successful conclusion.

Clear understanding of the software development lifecycle (SDLC) and project and business process management methodologies and tools.

Excellent written and verbal communication skills and presentation skills.

Ability to serve as a change agent and influence business direction.

• Ability to work effectively in a global and matrixed environment.

About your team

Our CRL (Consumer Goods, retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. We transform traditional organizations to digitally centric business models and drive new revenue streams.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology.  We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you.... Apply today!

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FinOps Support

• Understand current scales of Containers, VM Scale Sets, VMs, DB Pools, App Services and DB’s – resizing and re-scaling as necessary.
• Delete unused assets (e.g. Web & Call Centre Base Images) and alter IaC templates to make such assets optionally configurable.
• Continue the weekly scaling of environments as necessary.
• Become responsible for RI’s and Savings Plans
• Monitor and manage orphaned Azure resources

Service and Security Operations Management

• Shape and implement systems, processes, and methodologies to ensure effective and timely monitoring of Vista’s services
• Take ownership of, and lead the response to, suspected and confirmed security incidents – feed all findings back into system design as a cycle of continuous improvement
• Proactively assist in the delivery of high-quality security outcomes for Vista’s global operations, including conducting regular reviews of our security posture

Product and Technical Support

• Remain current on all aspects of Vista Cloud technology, deployment, and operational processes
• Train internal support teams and act as the escalation point for queries related to security events, providing a resolution path for issues, whether hands-on assistance or simply direction on how to approach issue resolution
• Provide technical advice and assistance for staff across Vista on security incidents as needed
• Conduct regular reviews of work quality and throughput with the Head of Cloud Operations and other Managers (NZ and overseas), and drill down into the analysis of any problems where required to ensure consistency of approach and that standards are being maintained
• Provide advice to the Development Team on possible security remediations to software problems found by vulnerability tools
• Pro-actively work on increasing security scores and manage internal systems regarding security state / posture and maturity

Additional Responsibilities

• Assist the Project Management Office (PMO) with Statement of Work (SoW) scoping and technical reviews and provide security advice to implementation teams
• Utilize appropriate tools to log requests with the services team
• Create material for monthly reports regarding Security state/ posture and maturity

Requirements

• Relevant tertiary degree in business or technology (preferred)
• Azure or AWS Certification
• Knowledge and experience using FinOps tools
• Strong Server Administrator Experience MCSE / MCSA
• Strong understanding of Active Directory, Domains, DNS, DHCP
• Strong understating of IP / networking and enterprise architecture
• Strong understanding of firewalling, Security, and compliance related elements
• Knowledge of DevOps / Repo, deployment pipelines, and approval processes for IaC (infrastructure as code)
• Understanding of compliance requirements
• Strong problem solving and analytical skills
• Willingness to learn and grow within the IaC and security space
• Experience with software design processes
• Commitment to excellent client service, including the ability to develop and maintain positive working relationships with staff and customers

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Role Details

Responsibilities

• Develop solutions for complex business problems using modern Salesforce constructs and custom development
• Estimate engineering effort during different stages of project life cycle
• Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards
• Build integrations with internal and external systems hosted in the cloud
• Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers
• Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

Requirements

• Bachelor's degree in Computer science engineering or equivalent with overall 5+ years of experience as a Senior Salesforce developer
• 5+ years of hands-on design and development experience in custom development with Salesforce Lightning and Apex
• Must have Proven experience with Salesforce Service Cloud, including designing and developing custom integrations on the Salesforce platform
• Must have good experience in Omnichannel implementation (Async Chat, Phone, Email) along with Amazon connect/CTI
• Experience with DevOps practices, CI/CD pipelines, and governance frameworks
• Experience handling and managing large volumes of data and transactions with Salesforce
• Solid understanding of SDLC processes and experience working on Agile projects with distributed teams
• Good experience and understanding of UI/JavaScript frameworks
• Experience building Restful services and good understanding of integration principles
• Good to have exposure to Salesforce package based development and enterprise architecture design patterns
• Good to have exposure to Agentforce
• Salesforce Platform Developer II certification strongly preferred

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You will identify, analyse, and resolve existing network security design weaknesses and vulnerabilities which could possess risk to existing infrastructure. Expert in closing zero-day security vulnerabilities taking along all infrastructure domain teams which could impact Ford's reputation across globe.

As a Network Security Engineering enterprise architect, you would lead future network security product development by contributing to the network Design (architecture) and Automation used across multiple Engineering Branches, Data Centres, Manufacturing Plants and Remote users.

This Role requires defining road map for ZTNA/SASE deployment using Prisma Access/Cloud, setup support model, automation to accelerate end user experience. The Global Network Security Engineering enterprise architect is responsible for successful setup of the products by working closely with Software developers from Ford and OEMs in consultation with Ford's Network and Security Operations Team.

This position will be part of Ford's Enterprise Tech department and will report to the Regional Network Delivery Manager, based in same or another region. The lead needs to ensure 'Always On' (24 x 7) availability of Ford Global Network Product offerings, working with Network & Security Peers from other regions.

Responsibilities

This role will also be driving towards supporting full observability and Monitoring, process response, and technical capability to ensure customer up time of 99.999%+. This position requires a wide range of skills and experience,

• This role involves collaborating closely with the network operations team to identify continuous improvement opportunities and working with the network engineering team and OEMs to devise and implement solutions. The implementation will be driven through automation in partnership with Ford's developers.
• Design and implement robust security architectures and frameworks to protect against threats and vulnerabilities.
• Ensure timely proactive identification and reporting of security gaps and vulnerabilities to the critical business information, systems and network infrastructure.
• Plan for End-to-end Network & Security projects implementation.

Qualifications

• Support the Major technical Incident Management Calls and Change Controls through STRONG Technical Network Knowledge, Operational capability, and strong communication skills.
• Perform configuration updates, such as modifying configurations, signature definitions or implementing new policies on various network security tools, as directed.
• Demonstrate technical excellence through technical knowledge.
• Collaborate with global leaders to support 24/7 network availability on a worldwide scale.
• Advocate and ensure that high quality Follow the Sun (FTS) is delivered to receiving teams. As well as support on-call schedule and shifts are available.
• Support continuous improvement in service management for Network Services leveraging enterprise tools and processes (Incident, Problem & Change) and focusing on customer value optimization.
• Supports implement best practices and processes for Network & Security Operations services to maintain availability, reliability, scalability, and security.
• Support for effective SRE Monitoring and FSO (Full Stack Observability) on system performance and overall health, troubleshoot issues, and implement corrective actions.
• Collaborate with the Network LAN/WAN & security Engineering/development teams to optimize infrastructure for application performance and scalability.
• Support team members to achieve technical network excellence thru experience, and network Certifications and support training requirements.
• Able to support the team to develop continued improvements leading to an 'always on network capability.
• Be able to leverage other network management tools used by the NOC in the identification and response to security connectivity incidents and faults.
• Develop security policies, standards, and procedures.
• Assist with security compliance audits to verify completeness of required configurations and verify system hardening.
• Participate in the problem investigation connectivity incidents related to security devices, provide recommendations to improve reliability and availability, or reduce recovery time.
• Support assurance of up-to-date SW releases, targeted LDOS, and PSIRTS (security updates).

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Location

Munich, Germany; Dublin, Ireland

Employment Type

Full time

Location Type

Hybrid

Department

About the role

We are looking for a Partner AI Deployment Engineer (ADE) to own OpenAI’s senior technical engagement with McKinsey, BCG, and Bain globally. This role is the primary technical point of contact for MBB advisory partners on complex enterprise proposals and transformation programmes, ensuring that OpenAI’s platform is positioned, architected, and deployed to support board-level AI agendas.

The role sits at the intersection of strategy, architecture, and execution. You will work directly with MBB partners and principals to translate executive ambition into scalable, production-ready AI programmes built on the OpenAI platform. You will operate across multiple industries and engagements, shaping solution direction, guiding architectural decisions, and orchestrating delivery across OpenAI and partner teams.

This role is based in Munich or Dublin. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

Act as the senior technical lead for McKinsey, BCG, and Bain across priority enterprise pursuits and transformation programmes.

• Serve as the primary technical counterpart to MBB Partners and Principals during proposal development and client engagements.

• Translate board-level AI strategies into executable technical architectures, delivery plans, and platform roadmaps.

• Provide architectural leadership across multiple concurrent programmes, ensuring consistency, quality, and alignment with OpenAI standards.

• Orchestrate ADEs and Forward Deployed Engineers (FDEs) across MBB-led engagements, engaging the right expertise at each phase.

• Guide partners and customers through critical decisions on platform design, scalability, governance, safety, and reliability.

• Support the development of repeatable industry solutions and transformation patterns built on the OpenAI platform.

• Act as a technical escalation point during complex or high-risk phases of delivery to reduce execution risk.

• Represent MBB partners internally, synthesising insights from large-scale programmes into actionable input for Product and Research teams.

You will thrive in this role if you:

• Have held a highly technical role at McKinsey, BCG, or Bain (e.g., Partner, Principal, Senior Expert, or equivalent) - preferred.

• Have 10+ years of experience in enterprise architecture, AI/ML platforms, solution delivery, or technology strategy.

• Bring a strong combination of deep technical expertise and commercial or advisory experience.

• Have led or supported large-scale enterprise transformation programmes alongside senior client executives.

• Possess industry expertise in at least one of the following: Financial Services; Pharma & Life Sciences; Healthcare; Retail.

• Are comfortable operating in ambiguous environments and balancing strategic intent with delivery constraints.

• Can engage credibly in boardrooms, executive workshops, and deep technical design sessions.

• Take ownership of outcomes and are comfortable leading without direct line authority.

• Bring a collaborative mindset and enjoy working across advisory partners, product teams, and GTM organisations.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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What you'll do

Implement AI solutions to enable efficiency, expansion, and transformation across EA Experiences, directly aligned with EA Experiences' goals. You will:

• Stay informed on the evolution of AI technologies and opportunities to drive efficiency, expansion, and transformation
• Have a deep understanding of AI technologies and solutions, specifically focusing on how they can be integrated into business processes and systems to enhance efficiency
• Collaborate EA Experiences teams to understand their business, processes, opportunities, and challenges.
• Identify opportunities for developing creative AI solutions that enable our teams to focus on creative and innovative work that keeps our fans at the center of what we do
• Be an AI evangelist, promoting the use of AI as a force-multiplier

What you need

• 4+ years experience rapidly prototyping and deploying robust production solutions incorporating software engineering, infrastructure, architectural, and security best practices
• Excellent Python development skills are required, C#, JavaScript, HTML, and CSS are strongly preferred
• Experience using agentic AI software engineering solutions such as Cursor, GitHub CoPilot, or Claude Code
• Extensive experience engineering AI solutions and excellent working knowledge of:
• Prompt and context engineering
• AI agents, agentic architectures, tool calling, and Model Context Protocol (MCP)
• AI assistants, RAG, embeddings, and vector databases
• Model tuning, evaluation, benchmarking, and guardrails
• An excellent understanding of architecture, design principles, and cloud services, such as:
• AWS (Azure, and GCP cloud services are optional)
• Enterprise architecture and microservices design
• Observability and telemetry
• Infrastructure as code and CI/CD
• Data science experience is beneficial
• Content production (e.g. marketing) is strongly beneficial
• Experience navigating the legal, ethical, and security implications for AI
• Thrive working both collaboratively and independently
• Excellent creative, critical thinking, and problem solving skills
• Enjoy and prioritize continual learning- and staying up to date with the newest technologies and solutions and can understand how they can benefit EA Experiences
• Demonstrated ability to clearly and succinctly articulate complex concepts at a senior level
• Experience integrating AI solutions specifically with AAA Console/PC games and businesses is beneficial
• Experience with game engines is beneficial (Unity, Unreal)

Why this matters

This role is a key part of our EA Experiences team, and will help us to create innovative AI solutions that keep our fans at the center of everything we do. As an AI Solutions Engineer, you will be working closely with teams across EA Experiences to develop and implement cutting-edge AI solutions that provide increased efficiency and help our teams focus on what matters most, our fans.

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What you'll do

• Lead the design and implementation of Synopsys' enterprise governance and enforcement layer for AI agents operating in production environments.
• Define and implement robust runtime controls, including permissions, approvals, guardrails, escalation, and exception handling, to ensure safe and compliant agent actions.

What you need

• 10+ years in enterprise architecture, platform engineering, systems engineering, or related roles.
• Hands-on experience delivering and operating production systems with security, reliability, and audit requirements.

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What you'll do

• Design and implement integrated environments over Signavio, LeanIX, CALM, WalkMe, and related technologies, ensuring seamless end-to-end interaction.
• Model business processes, conduct process mining initiatives, and deliver tailored solutions with measurable customer value.

What you need

• Abgeschlossenes Studium and at least 6 years of experience in integrations processes, enterprise architecture, or consulting, ideally in the SAP transformation environment.
• Leidenschaft for practical work with SAP Signavio, LeanIX, SAP Cloud ALM, and WalkMe.
• Expertise in developing efficient tool-chain solutions and clear communication of technical topics to management and stakeholders.

Why this matters

As a Senior Manager SAP Business Process Management, you will play a crucial role in driving business process optimization and digital transformation for our clients. Your expertise and leadership will enable us to deliver high-quality solutions that meet the evolving needs of our clients.

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What you'll do

As an Enterprise Architect, you will be reporting to the Director of Enterprise Architecture. You will work as an individual contributor.

• Define and maintain EA's enterprise architecture standards, reference architectures and technology roadmaps.
• Lead architecture for hybrid cloud platforms ensuring understanding to EA's scalability, performance and security requirements.

What you need

• 10+ years of experience in enterprise architecture, platform engineering and software engineering.

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What you'll do

Implement AI solutions to enable efficiency, expansion, and transformation across EA Experiences, directly aligned with EA Experiences' goals. You will:

• Stay informed on the evolution of AI technologies and opportunities to drive efficiency, expansion, and transformation
• Have a deep understanding of AI technologies and solutions, specifically focusing on how they can be integrated into business processes and systems to enhance efficiency
• Lead collaborative efforts with EA Experiences teams to understand their business, processes, opportunities, and challenges.
• Identify opportunities for developing creative AI solutions that enable our teams to focus on creative and innovative work that keeps our fans at the center of what we do
• Be an AI evangelist, promoting the use of AI as a force-multiplier

What you need

• 4 years + experience rapidly prototyping and deploying robust production solutions incorporating software engineering, infrastructure, architectural, and security best practices
• Python development skills, C#, JavaScript, HTML, and CSS is beneficial
• Experience using agentic AI software engineering solutions such as Cursor
• Extensive experience engineering AI solutions and excellent working knowledge of:
• Prompt and context engineering
• AI agents, agentic architectures, tool calling, and Model Context Protocol (MCP)
• AI assistants, RAG, embeddings, and vector databases
• Model tuning, evaluation, benchmarking, and guardrails
• A comprehensive understanding of architecture and design principles, and cloud services, such as:
• AWS, Azure, and GCP cloud services
• Enterprise architecture and microservices design
• Observability and telemetry
• Infrastructure as code and CI/CD
• Experience navigating the legal, ethical, and security implications for AI
• Thrive working both collaboratively and independently
• Excellent creative, critical thinking, and problem solving skills
• Enjoy and prioritize continual learning- and staying up to date with the newest technologies and solutions and can understand how they can benefit EA Experiences
• Demonstrated ability to clearly and succinctly articulate complex concepts at a senior level
• Experience integrating AI solutions specifically with AAA Console/PC games and businesses is beneficial

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