This role sits within the Integrity & Authenticity (I&A) team, where you will function both as a policy owner and work closely with threat investigative and enforcement teams.

Key responsibilities include drafting, maintaining, and iterating on Fraud & Scams policies; conducting regular structured policy reviews; developing detailed threat models for fraud and scam vectors; and staying current on the fraud and scam landscape.

You will also design and architect automated enforcement systems and human review workflows that scale effectively while maintaining high precision and recall.

Additionally, you will serve as the primary policy point of contact for ML and Engineering teams developing fraud detection classifiers, working to translate policy intent into technical artifacts and training signals.

If you have experience working as a Trust & Safety professional with a focused background in fraud, scams, or financial crime, particularly in a tech platform or AI context, you may be a good fit for this role.

Preferred qualifications include experience at a major technology platform, financial institution, or fraud intelligence firm in a policy, operations, or investigative capacity, familiarity with the generative AI risk landscape, and background in threat intelligence, financial crimes compliance (AML/KYC), or law enforcement focused on cyber-enabled fraud.

The annual compensation range for this role is $245,000-$285,000 USD.

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Responsibilities

• Execute end-to-end design and take projects from requirements and rough sketches to polished prototypes, embeddable UI components and SDKs.
• Create cohesive UX flows that drive core business outcomes, specifically focusing on activation, onboarding, and first-session clarity.
• Collaborate on research and support product and data science teams in running usability tests, interpreting funnels, and using those insights to iterate on your designs.
• Take the winning patterns we’ve built for games and adapt them for new verticals.
• Utilize and expand our existing design system to ensure speed and consistency across all surfaces.
• Work side-by-side with engineers to ensure your designs are implemented to a high standard.
• Proactively find opportunities to smooth out friction points in the user journey.
• Use our products inside real games (starting with sim racing and Rocket League) to validate how your UI feels in a live gaming environment.
• Immerse yourself in the problem space to truly understand what the gamer needs.

Skills

• 3+ years of experience designing software products (B2C, B2B2C a plus)
• Proficiency in Figma and prototyping tools, including implementing AI in your workflow
• Interest in how data informs design. You are eager to learn how to balance qualitative research with quantitative insights.
• Understanding how to use components and styles to work efficiently, even if you aren't building the system from scratch.
• You are comfortable with ambiguity and fast changes. You are resourceful (perhaps leveraging AI in your own workflows) and don’t need a perfectly clear path to get started.
• You can explain your design rationale clearly to engineers and product managers.
• A genuine interest in gaming, AI, or coaching.

You WILL NOT enjoy this role if

• You don’t like to make judgment calls and iterate as you go.
• You prefer slow, methodical processes. We ship fast. If you struggle when requirements change mid-sprint, this will be stressful.
• You need a large team to hide behind. This is a high-ownership IC role. Even as a junior/mid-level designer, you are responsible for your output.
• You need step-by-step instructions. We will support you, but we expect you to propose solutions rather than waiting to be told exactly what to draw.

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