The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high-value, loyal customers. This customer-facing role will be responsible for customers each having thousands of endpoints running the Tanium platform and solutions.
\nThe successful candidate will be able to manage a significant set of customers and use data and qualitative feedback to decide how best to engage resources to drive desired results. This position follows the Company's hybrid schedule, which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX or Durham, NC.
\nKey responsibilities include ensuring successful business outcomes for customers, understanding the unique complexity of customers, developing and maintaining relationships with customers, identifying opportunities for Tanium to be further integrated into customer business processes, and performing activities and data management to drive adoption and value against an agreed-upon plan with the customer.
\nThe ideal candidate will be a highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity. They will be curious, willing to learn from others in their discipline, their customers, and other roles at Tanium, and eager to contribute suggestions and ideas to further customer and Tanium goals.
\nXML job scraping automation by YubHub
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\nWorking in a highly collaborative team environment, interns will work closely with an assigned 1:1 mentor and other interns on a summer project contributing to our team’s success.
\nAs a Solution Engineering intern, you can look forward to translating your technical skills to support interactive pre-sales discovery meetings, to help analyse customer and prospects’ current technology and architecture as well as operational and business needs and to develop and present Tanium solutions where appropriate.
\nThis position follows the Company’s hybrid schedule which currently requires employees to work in the Addison, TX office a minimum of three days per week.
\nThe hourly rate for this internship is $27 per hour. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience.
\nIn addition to an hourly rate, interns will be eligible for a housing stipend, 401k matching, and a monthly allowance for communications reimbursement.
\nOur interns are paid an hourly wage to work full-time and receive a housing stipend.
\nAt Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionising the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.
\nWe are an organisation with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.
\nEach of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.
\nXML job scraping automation by YubHub
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