As a Consulting Architect – Observability, you will play a pivotal role in helping our customers realise the value of Elastic’s Solutions. Acting as a trusted technical advisor, you will work with enterprises to design, deliver, and scale architectures that improve application performance, infrastructure visibility, and end-user experience.
\nYou will translate business and technical requirements into scalable, outcome-driven solutions built on the Elastic Stack. You will lead end-to-end delivery of customer engagements , from discovery and design through implementation, enablement, and optimisation. You will partner with customers to architect, deploy, and operationalise Elastic solutions that drive measurable value and adoption.
\nYou will provide technical oversight, guidance, and enablement to customers and teammates throughout project lifecycles. You will collaborate cross-functionally with Sales, Product, Engineering, and Support to ensure successful outcomes and continuous improvement. You will capture and share best practices, lessons learned, and solution patterns across the Elastic Services community.
\nYou will guide customers in using Elastic Agents, Beats, Logstash time-series data ingestion, stream processing, and normalisation, and related technologies. You will design and implement custom dashboards, visualisations, and alerting for critical observability use cases in Kibana. You will optimise ingestion pipelines for performance, scalability, and resiliency at enterprise scale.
\nYou will have 5+ years as a consultant, architect, or engineer with expertise in observability, monitoring, or related domains. You will have strong experience with time-series data ingestion and processing, including pipelines with Elastic Agents, Beats, and Logstash. You will have knowledge of messaging queues (Kafka, Redis) and ingestion optimisation strategies.
\nYou will have understanding of observability concepts like distributed tracing, metrics pipelines, log aggregation, anomaly detection, SLOs/SLIs. You will have experience with one or more: Kubernetes, cloud platforms (AWS, Azure, GCP), or infrastructure as code. You will have familiarity with Elastic Common Schema (ECS), data parsing, and normalisation.
\nYou will have proven experience deploying Elastic Observability (APM, UEM, logs, metrics, infra, network monitoring) or similar solutions at enterprise scale. You will have hands-on expertise in distributed systems and large-scale infrastructure. You will have ability to design and build dashboards, visualisations, and alerting thresholds that drive actionable insights.
\nYou will have experience with Kubernetes, Linux, Java, databases, Docker, AWS/Azure/GCP, VMs, Lucene. You will have strong communication and presentation skills, with experience engaging directly with customers. You will have a Bachelor’s, Master’s, or PhD in Computer Science, Engineering, or related field, or equivalent experience.
\nYou will be comfortable working in highly distributed teams, both remote and on-site when needed. You may require significant travel to customer sites to support engagements and solution implementations; candidates should be comfortable with varying levels of travel based on business needs.
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\nYou'll collaborate with Elastic’s Professional Services, Engineering, Product, and Sales teams to accelerate adoption of the Elastic Observability platform, ensuring customers maximise the value of their data while achieving business outcomes. This is a highly impactful role, with opportunities to guide strategy, lead complex implementations, and mentor both customers and teammates.
\nKey responsibilities include:
\nRequired skills include:
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