You'll partner closely with our Life Sciences team, which builds deep scientific partnerships with research institutions and identifies high-impact deployment opportunities. Your focus is on the clinical and operational side of these institutions,translating interest into commercial agreements, driving new pipeline independently, and expanding Claude's footprint across partner organizations.

You'll also collaborate with Account Executives covering affiliated universities to ensure a unified Anthropic presence and identify cross-sell opportunities where academic medical centers and universities share governance or procurement.

Academic medical centers typically don't have large internal development teams, so you'll be selling to buyers who are thinking about integration into clinical systems, EHRs, and operational platforms,not building from scratch.

Note: This role will evolve as we scale. You'll help define the coverage model for academic medical centers as the team grows, and the scope may sharpen over time as we build out dedicated verticals.

Responsibilities:

• Own the full sales cycle for academic medical centers,from prospecting and qualification through negotiation and close
• Build and manage a pipeline of net-new opportunities, targeting clinical leadership, CMIOs, CIOs, and operational executives
• Partner with our Life Sciences team to commercialize relationships and identify expansion opportunities across partner institutions
• Coordinate with Account Executives covering affiliated universities to navigate shared governance and procurement
• Navigate complex procurement processes, including BAAs, compliance reviews, and multi-stakeholder buying committees
• Develop deep expertise in how Claude can support clinical workflows, administrative operations, and care delivery
• Partner with Solutions Architecture to scope technical implementations and integrations
• Represent Anthropic's mission and values in every customer interaction

Primary Use Case Focus:

• Clinical Documentation: Ambient listening, note generation, discharge summaries, clinical decision support
• Operational Efficiency: Prior authorization, revenue cycle optimization, scheduling, patient communication
• Care Coordination: Care management workflows, transitions of care, population health
• Administrative Workflows: HR, finance, compliance, quality reporting

You may be a good fit if you have:

• 5+ years of enterprise sales experience selling into academic medical centers or large health systems
• Direct experience selling enterprise software to medical centers OR major medical equipment/devices
• Demonstrated ability to navigate complex, multi-stakeholder sales cycles with CMIOs, CIOs, and clinical leadership
• Comfort with technical conversations about APIs, integrations, and healthcare data standards (HL7, FHIR)
• Track record of building pipeline from scratch and closing net-new business
• Understanding of healthcare compliance requirements (HIPAA, BAAs, security reviews)
• Genuine curiosity about AI and its potential to improve healthcare delivery

Strong candidates may also have:

• Experience selling to both the clinical and IT sides of health systems
• Existing relationships with academic medical center leadership
• Background in clinical operations, health IT, or healthcare consulting
• Experience with EHR integrations and clinical workflow design
• Familiarity with AI/ML applications in healthcare

Compensation & Logistics:

• Competitive base + variable compensation
• Equity participation
• Location: San Francisco preferred; remote (US) considered for exceptional candidates
• Travel: ~25-40% depending on territory

Annual compensation range for this role is $290,000-$435,000 USD

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You'll partner closely with our Life Sciences team, which builds deep scientific partnerships with research institutions and identifies high-impact deployment opportunities. Your focus is on the clinical and operational side of these institutions,translating interest into commercial agreements, driving new pipeline independently, and expanding Claude's footprint across partner organizations.

You'll also collaborate with Account Executives covering affiliated universities to ensure a unified Anthropic presence and identify cross-sell opportunities where academic medical centers and universities share governance or procurement.

Academic medical centers typically don't have large internal development teams, so you'll be selling to buyers who are thinking about integration into clinical systems, EHRs, and operational platforms,not building from scratch.

Note: This role will evolve as we scale. You'll help define the coverage model for academic medical centers as the team grows, and the scope may sharpen over time as we build out dedicated verticals.

Responsibilities:

• Own the full sales cycle for academic medical centers,from prospecting and qualification through negotiation and close

• Build and manage a pipeline of net-new opportunities, targeting clinical leadership, CMIOs, CIOs, and operational executives

• Partner with our Life Sciences team to commercialize relationships and identify expansion opportunities across partner institutions

• Coordinate with Account Executives covering affiliated universities to navigate shared governance and procurement

• Navigate complex procurement processes, including BAAs, compliance reviews, and multi-stakeholder buying committees

• Develop deep expertise in how Claude can support clinical workflows, administrative operations, and care delivery

• Partner with Solutions Architecture to scope technical implementations and integrations

• Represent Anthropic's mission and values in every customer interaction

Primary Use Case Focus:

• Clinical Documentation: Ambient listening, note generation, discharge summaries, clinical decision support

• Operational Efficiency: Prior authorization, revenue cycle optimization, scheduling, patient communication

• Care Coordination: Care management workflows, transitions of care, population health

• Administrative Workflows: HR, finance, compliance, quality reporting

You may be a good fit if you have:

• 5+ years of enterprise sales experience selling into academic medical centers or large health systems

• Direct experience selling enterprise software to medical centers OR major medical equipment/devices

• Demonstrated ability to navigate complex, multi-stakeholder sales cycles with CMIOs, CIOs, and clinical leadership

• Comfort with technical conversations about APIs, integrations, and healthcare data standards (HL7, FHIR)

• Track record of building pipeline from scratch and closing net-new business

• Understanding of healthcare compliance requirements (HIPAA, BAAs, security reviews)

Genuine curiosity about AI and its potential to improve healthcare delivery

Strong candidates may also have:

• Experience selling to both the clinical and IT sides of health systems

• Existing relationships with academic medical center leadership

• Background in clinical operations, health IT, or healthcare consulting

• Experience with EHR integrations and clinical workflow design

• Familiarity with AI/ML applications in healthcare

Compensation & Logistics:

• Competitive base + variable compensation

• Equity participation

• Location: San Francisco preferred; remote (US) considered for exceptional candidates

• Travel: ~25-40% depending on territory

Annual compensation range for this role is $290,000-$435,000 USD

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Our mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights. We partner with HIEs and other data networks to aggregate patient clinical history and then translate that history into user-friendly information at the point of care.

Responsibilities:

• Collaborate with our team to develop and implement new features and functionality
• Work closely with our engineering team to ensure seamless integration with our platform
• Provide exceptional customer support and resolve any issues that may arise

Benefits:

• Competitive compensation package including cash and equity
• Robust benefits including health insurance, wellness benefits, and 401k with a match
• Unlimited PTO and flexible work arrangements

If you're passionate about disrupting the current healthcare system and want to be part of a dynamic team, we encourage you to apply.

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Reporting to the Head of Customer Success & Delivery, this role will own how customers integrate with the Zus platform. They’ll be responsible for ensuring healthcare organisations and digital health builders can reliably ingest data, connect EHR systems, and deploy applications powered by Zus APIs.

This leader will oversee teams responsible for forward deployment engineering, and technical enablement, working closely with customer engineering teams to integrate Zus into production environments and connect to data networks.

You will guide customers through the complexity of healthcare interoperability, helping them translate real-world workflows into scalable integrations built on Zus.

This is a hands-on player-coach role. You will lead the team while also personally engaging in complex implementations, architecture discussions, and customer deployments.

You will champion the use of AI tools, automation frameworks, and reusable integration patterns to dramatically improve how quickly and reliably customers connect to the Zus platform.

The ideal candidate combines deep experience in healthcare interoperability, enterprise software implementations, API platforms, and AI-enabled engineering workflows with the leadership skills required to scale a delivery organisation.

Key responsibilities:

• Lead implementation and technical delivery - Own the technical delivery lifecycle following contract signature through production deployment and early adoption
• Lead and grow a team of Solutions Engineers and Forward Deployed Engineers - Develop career paths, performance expectations, and development plans for the team to ensure excellent execution of goals
• Ensure consistent, high-quality execution across multiple concurrent enterprise implementations
• Establish best practices for onboarding, implementation, integration, and go-live readiness
• Set customers up for success across multiple different high priority use cases
• Ensure customers achieve rapid time-to-value from the Zus platform

Act as player-coach for complex implementations - Personally engage on strategic or technically complex customer deployments

Guide integrations involving FHIR, HL7, CCD, APIs, SFTP pipelines, and EHR platforms

Troubleshoot complex interoperability and data pipeline issues

Work directly with engineering teams to deploy and operationalize Zus products

Serve as a trusted technical advisor to customer technical and operational stakeholders

Drive forward deployed engineering - Support customers in building production-grade applications and workflows on top of Zus APIs

Help customers operationalize clinical and operational data across care delivery workflows

Lead the development of reference architectures and deployment patterns

Identify integration opportunities that accelerate product adoption and expansion

Delivery training and technical enablement - Oversee technical onboarding and training programs for new customers

Enable customer engineering and product teams to effectively build on the Zus platform

Develop documentation, workshops, and enablement resources for technical users

Drive AI-enabled implementation and automation - Lead the adoption of AI tools and automation frameworks across the delivery organisation

Identify opportunities to automate manual implementation work using LLMs, scripting, and developer tooling

Develop reusable automation patterns for all parts of the Zus ecosystem

Help customers leverage Zus data to power AI-enabled workflows and analytics applications

Partner with Product and Engineering - Translate customer implementation patterns into platform improvement

Participate in technical discussions to find reusable integration patterns that can be embedded directly into the Zus platform

Communicate customer needs to the Product & Engineering teams

You're a good fit because you have:

• 10+ years of experience in technical implementation, solutions engineering, systems integration, or professional services leadership, preferably in healthtech, SaaS, or enterprise software
• Proven experience leading customer-facing teams and scaling implementation or professional services functions
• Deep expertise in healthcare data interoperability, including FHIR, HL7, CCD, and EHR integrations
• Strong understanding of APIs, data ingestion pipelines (ETL, JSON, CSV), and modern data platforms (e.g., Snowflake)
• Experience designing scalable implementation frameworks and reusable integration patterns
• Familiarity with secure environments and compliance frameworks (HIPAA, SOC 2)
• Executive presence and the ability to build trust with both technical and non-technical stakeholders
• Strong strategic thinking paired with a willingness to dive into complex technical or delivery challenges when needed
• A self-starter mindset and comfort operating in a fast-paced, evolving startup environment
• Passion for improving healthcare through better access to and use of data
• Willingness to travel up to ~25% for customer engagements, industry events, and company meetings
• Bachelor’s degree in Business, Engineering, or a related field (advanced degree a plus)

Additional Information:

We will offer you...

• Competitive compensation that reflects the value you bring to the team a combination of cash and equity
• Robust benefits that include health insurance, wellness benefits, 401k with a match, unlimited PTO
• Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it)

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