You'll combine deep technical fluency with the leadership judgment needed to operate across segments, regions, and partner types,from global health foundations to leading research institutions to frontline non-profits. You'll set the vision for how we scale our expertise from a handful of flagship partnerships to an ecosystem of organisations operating as AI-native, and you'll be accountable for the team, processes, and cross-functional relationships that make that possible.

In collaboration with Beneficial Deployment’s Head of Nonprofits, Product, Engineering, Policy, and our broader GTM organisation, you'll help ensure our partners incorporate Claude into their work responsibly, effectively, and in ways that meaningfully accelerate their missions. You'll represent Anthropic as a senior technical leader on some of our most visible and consequential partnerships, while maintaining our best-in-class safety standards.

Responsibilities:

• Lead, grow, and mentor a globally distributed team of Architects supporting mission-driven non-profits across education, global health, economic mobility, and life sciences

• Set the vision, strategy, and operating model for how Applied AI shows up in Beneficial Deployments,from discovery through deployment, and from individual partnerships to ecosystem-wide infrastructure

• Establish hiring plans, team structure, and career development paths as we scale the team globally; set goals and reviews that promote growth, output, and a high bar for technical excellence

• Partner closely with segment leads and senior partner leadership to understand requirements and shape engagements on our highest-impact partnerships

• Drive the design of cohort-based accelerators, Claude Code enablement programmes, and other scalable mechanisms that multiply our impact across many organisations simultaneously

• Identify patterns across partners and segments to inform what we build at the ecosystem level,MCPs, evals, reference implementations, and shared infrastructure

• Collaborate with Product and Engineering to surface partner needs, influence roadmap, and ensure learnings from the field shape how Claude evolves

• Represent Anthropic externally with senior leaders at foundations, non-profits, research institutions, and government-adjacent organisations

• Travel to partner sites globally for workshops, technical deep dives, and relationship building

• Help shape team processes and culture as Beneficial Deployments scales, and contribute to the broader Applied AI leadership community at Anthropic

• Travel is 30-40% due to the global nature of the team (SF, NYC, London and Bengaluru) and events across Beneficial Deployments.

You may be a good fit if you have:

• 10+ years of experience in technical, customer-facing roles (Solutions Architect, Forward Deployed Engineer, Customer Engineer, Sales Engineer, or similar), with meaningful exposure to complex, high-stakes deployments

• 7+ years of engineering or technical leadership experience, preferably building and scaling customer-facing or forward-deployed teams globally

• Experience working with or inside mission-driven organisations,education, healthcare, scientific research, global development, or non-profits,and a genuine understanding of the constraints, incentives, and operating realities of these sectors

• Familiarity with common LLM implementation patterns, including prompt engineering, evaluation frameworks, agent frameworks, and retrieval systems; working knowledge of Python

• A track record of building teams in ambiguous, fast-moving environments, and comfort wearing multiple hats as the team scales

• Strong executive presence and the ability to foster deep, trusted relationships with senior partner leadership

• Excellent communication, collaboration, and coaching abilities, with a love of teaching and helping others succeed

• The ability to think holistically, identify core principles that translate across scenarios, and make ambiguous problems clear

• A passion for making powerful technology safe and societally beneficial, and for thinking creatively about risks and benefits beyond existing playbooks

Strong candidates may also have:

• Experience leading globally distributed teams across time zones and regions

• Background in philanthropy, global health, education technology, or scientific research

• Experience designing cohort-based or programmatic delivery models that scale technical expertise across many organisations

• A working understanding of emerging research in agents, evaluations, and AI safety

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You'll leverage your consultative sales expertise and passion for social impact to secure strategic partnerships with nonprofits, foundations, INGOs, educational institutions, and social enterprises across the EMEA market.

This is a player-coach role requiring someone who can personally close complex deals while building a high-performing regional team. You'll operate with significant autonomy across time zones while maintaining tight alignment with global strategy.

The ideal candidate brings deep experience in the EMEA nonprofit or social impact technology landscape, established relationships with mission-driven institutions, and a proven track record of building teams that drive revenue and mission impact simultaneously.

Responsibilities:

• Win new business and drive revenue for Anthropic within EMEA mission-driven organisations.
• Build and lead a regional team supporting EMEA customers, both inbound and outbound.
• Design and execute innovative sales strategies tailored to diverse EMEA contexts.
• Navigate complex stakeholder ecosystems including INGO executive teams, foundation programme officers, university leadership, trustees, executive directors, and IT departments.
• Develop and maintain relationships with key EMEA ecosystem players.
• Inform product roadmaps by gathering feedback from EMEA nonprofit and education users.
• Continuously refine the EMEA sales methodology by incorporating learnings into playbooks, templates, and best practices.

You May Be a Good Fit If You Have:

• 8+ years of B2B sales experience in nonprofit technology, EdTech, or social impact sectors, preferably in EMEA SaaS or emerging technologies.
• Track record of managing complex sales cycles within nonprofits, INGOs, foundations, or educational institutions.
• Experience building and scaling sales teams.
• Deep understanding of nonprofit or education sector operations.
• Demonstrated ability to navigate diverse stakeholder ecosystems.
• Scrappy mentality.
• Proven experience exceeding revenue targets.
• Excellent communication skills.
• Fluency in English required; proficiency in French valued given Francophone Africa coverage; additional European languages a plus.

Strong Candidates May Also Have:

• Active involvement in the EMEA nonprofit or education community.
• Existing relationships with major INGOs, foundations, or educational institutions.
• Familiarity with nonprofit data privacy requirements, AI ethics frameworks, and responsible technology deployment.
• Track record of building strategic partnerships with foundations or philanthropic advisors.
• Experience presenting at nonprofit conferences or education forums.
• Understanding of specific verticals: education technology, digital health, financial inclusion/economic mobility programmes.

Logistics:

• Location: London.
• Must be able to travel within EMEA (up to 30%) and to SF headquarters quarterly.
• Time Zone Coverage: Must maintain regular overlap with SF-based teams (typically 4-5 hours daily) while covering EMEA business hours.
• Travel: Regular travel within EMEA for customer meetings, conferences, and team gatherings; quarterly travel to SF for alignment and planning.

The annual compensation range for this role is €1-€1 EUR.

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You'll leverage your consultative sales expertise and passion for social impact to secure strategic partnerships with nonprofits, foundations, INGOs, educational institutions, and social enterprises across the EMEA market.

This is a player-coach role requiring someone who can personally close complex deals while building a high-performing regional team.

You'll operate with significant autonomy across time zones while maintaining tight alignment with global strategy.

Our team and verticals are evolving rapidly,the ideal candidate thrives in ambiguity, is energised by building from scratch, and can flex across changing priorities as we learn what works.

The ideal candidate brings deep experience in the EMEA nonprofit or social impact technology landscape, established relationships with mission-driven institutions, and a proven track record of building teams that drive revenue and mission impact simultaneously.

Responsibilities:

• Win new business and drive revenue for Anthropic within EMEA mission-driven organisations.

• Build and lead a regional team supporting EMEA customers, both inbound and outbound.

• Design and execute innovative sales strategies tailored to diverse EMEA contexts.

• Navigate complex stakeholder ecosystems including INGO executive teams, foundation programme officers, university leadership, trustees, executive directors, and IT departments to build consensus.

• Develop and maintain relationships with key EMEA ecosystem players.

• Inform product roadmaps by gathering feedback from EMEA nonprofit and education users.

• Continuously refine the EMEA sales methodology by incorporating learnings into playbooks, templates, and best practices.

• Partner effectively with SF-based teams across time zones.

• Help shape team processes and culture as we scale from 1 to N.

You May Be a Good Fit If You Have:

• 8+ years of B2B sales experience in nonprofit technology, EdTech, or social impact sectors, preferably in EMEA SaaS or emerging technologies.

• Track record of managing complex sales cycles within nonprofits, INGOs, foundations, or educational institutions, securing strategic deals by understanding both mission requirements and technical needs.

• Experience building and scaling sales teams, with proven ability to recruit, develop, and retain top talent while operating across multiple time zones and cultural contexts.

• Deep understanding of nonprofit or education sector operations, including INGO federated structures, European foundation giving, UK charity sector dynamics, and/or higher education procurement.

• Demonstrated ability to navigate diverse stakeholder ecosystems including trustees, executive directors, programme officers, and procurement committees.

• A scrappy mentality,comfortable wearing multiple hats, building from scratch, driving clarity in ambiguous situations, and doing whatever it takes to further the mission.

• Proven experience exceeding revenue targets while operating autonomously, managing an evolving pipeline across multiple market segments and time zones.

• Excellent communication skills with ability to adapt style across cultural contexts.

• Fluency in English required; proficiency in French valued given Francophone Africa coverage; additional European languages a plus.

• A genuine passion for social impact and experience with or commitment to advancing mission-driven work through technology.

Strong Candidates May Also Have:

• Active involvement in the EMEA nonprofit or education community through board service, advisory roles, or sector leadership.

• Existing relationships with major INGOs (Save the Children, Oxfam, IRC, MSF, CARE, World Vision), foundations, or educational institutions.

• Familiarity with nonprofit data privacy requirements, AI ethics frameworks, and responsible technology deployment.

• Track record of building strategic partnerships with foundations or philanthropic advisors.

• Experience presenting at nonprofit conferences (Bond Conference, NCVO Conference, Skoll World Forum) or education forums.

• Understanding of specific verticals: education technology, digital health, financial inclusion/economic mobility programmes.

Logistics:

• Location: London.

• Must be able to travel within EMEA (up to 30%) and to SF headquarters quarterly.

• Time Zone Coverage: Must maintain regular overlap with SF-based teams (typically 4-5 hours daily) while covering EMEA business hours.

• Travel: Regular travel within EMEA for customer meetings, conferences, and team gatherings; quarterly travel to SF for alignment and planning.

Annual compensation range for this role is £280,000-£330,000 GBP.

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As a dedicated Customer Success Manager, you'll be the strategic partner and trusted advisor to universities - helping them harness Claude's full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code to amplify their social impact.

You'll develop genuine partnerships with education institutions gaining a deep understanding of their mission, strategic objectives, programmatic goals, and technical capacity. Drawing on your education expertise, business acumen, and technical knowledge, you'll serve as a strategic advisor throughout their journey,helping them identify the right Claude capabilities for their specific objectives while providing best practices tailored to the unique constraints of institutions and education organisations.

You'll help universities scale their AI usage safely and effectively, implementing change management strategies and driving toward impact for students, faculty, and administrators.

Responsibilities:

• Build and maintain strategic relationships with key university decision-makers while serving as the primary point of contact between universities and Anthropic, navigating complex academic stakeholder ecosystems including faculty, administrators, IT departments, and procurement offices.

• Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions

• Monitor usage patterns and proactively drive adoption,identifying optimisation opportunities, addressing underutilisation across consumption-based (API) and seat-based products, and discovering new applications for Claude across departments and workflows

• Develop and execute change management strategies appropriate for universities, driving adoption through Train the Trainer programs, Centre of Excellence development, and organisational enablement that respects education institutions constraints and decision-making processes

• Create and maintain enablement resources ,identifying opportunities to develop scalable assets that drive efficiency across the partner portfolio

• Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socialising Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs

• Identify and create opportunities for thought leadership and community activation, developing 1:many engagement programs such as webinars, cohort-based learning, and peer networking that extend impact beyond individual partner relationships

• Design initiatives that showcase impactful use cases for teaching, learning and research, and helping them embed and deploy AI while uncovering its full range of capabilities in teaching, research, and administration.

If you have 5+ years of experience in higher education technology, preferably in SaaS or emerging technologies, with a strong background in Customer Success, you may be a good fit for this role.

The annual compensation range for this role is $200,000-$260,000 USD.

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As a dedicated Customer Success Manager, you'll be the strategic partner and trusted advisor to universities - helping them harness Claude's full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code to amplify their social impact.

You'll develop genuine partnerships with education institutions gaining a deep understanding of their mission, strategic objectives, programmatic goals, and technical capacity. Drawing on your education expertise, business acumen, and technical knowledge, you'll serve as a strategic advisor throughout their journey,helping them identify the right Claude capabilities for their specific objectives while providing best practices tailored to the unique constraints of institutions and education organisations.

You'll help universities scale their AI usage safely and effectively, implementing change management strategies and driving toward impact for students, faculty, and administrators.

Responsibilities:

• Build and maintain strategic relationships with key university decision-makers while serving as the primary point of contact between universities and Anthropic, navigating complex academic stakeholder ecosystems including faculty, administrators, IT departments, and procurement offices.

• Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions

• Monitor usage patterns and proactively drive adoption,identifying optimisation opportunities, addressing underutilisation across consumption-based (API) and seat-based products, and discovering new applications for Claude across departments and workflows

• Develop and execute change management strategies appropriate for universities, driving adoption through Train the Trainer programs, Centre of Excellence development, and organisational enablement that respects education institutions constraints and decision-making processes

• Create and maintain enablement resources ,identifying opportunities to develop scalable assets that drive efficiency across the partner portfolio

• Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socialising Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs

• Identify and create opportunities for thought leadership and community activation, developing 1:many engagement programs such as webinars, cohort-based learning, and peer networking that extend impact beyond individual partner relationships

• Design initiatives that showcase impactful use cases for teaching, learning and research, and helping them embed and deploy AI while uncovering its full range of capabilities in teaching, research, and administration.

You may be a good fit if you have:

• 5+ years of experience in higher education technology, preferably in SaaS or emerging technologies, with a strong background in Customer Success

• Demonstrated ability to navigate academic bureaucracies and build consensus among diverse stakeholders including faculty, administrators, and IT departments

• Deep understanding of higher education buying cycles, decision-making processes, and key pain points, with a track record of driving adoption across academic institutions

• Excellent communication skills with the ability to translate technical concepts for various audiences, from faculty and researchers to senior administration

• Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns

• Experience explaining and demonstrating technical products to various audiences

• Strategic mindset to identify growth opportunities and translate them into actionable expansion plans

• Strong cross-functional collaboration skills with ability to advocate effectively for customer needs

• Passion for both AI and social impact work, with strong interest in ensuring frontier AI systems are developed safely, ethically, and deployed to benefit society

• A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $200,000-$260,000 USD

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Your responsibilities will include:

• Leading, growing, and mentoring a globally distributed team of Architects supporting mission-driven non-profits across education, global health, economic mobility, and life sciences
• Setting the vision, strategy, and operating model for how Applied AI shows up in Beneficial Deployments
• Establishing hiring plans, team structure, and career development paths as we scale the team globally
• Partnering closely with segment leads and senior partner leadership to understand requirements and shape engagements on our highest-impact partnerships
• Driving the design of cohort-based accelerators, Claude Code enablement programs, and other scalable mechanisms that multiply our impact across many organisations simultaneously

You may be a good fit if you have:

• 10+ years of experience in technical, customer-facing roles (Solutions Architect, Forward Deployed Engineer, Customer Engineer, Sales Engineer, or similar), with meaningful exposure to complex, high-stakes deployments
• 7+ years of engineering or technical leadership experience, preferably building and scaling customer-facing or forward-deployed teams globally
• Experience working with or inside mission-driven organisations,education, healthcare, scientific research, global development, or non-profits,and a genuine understanding of the constraints, incentives, and operating realities of these sectors
• Familiarity with common LLM implementation patterns, including prompt engineering, evaluation frameworks, agent frameworks, and retrieval systems; working knowledge of Python

Strong candidates may also have:

• Experience leading globally distributed teams across time zones and regions
• Background in philanthropy, global health, education technology, or scientific research
• Experience designing cohort-based or programmatic delivery models that scale technical expertise across many organisations
• A working understanding of emerging research in agents, evaluations, and AI safety

XML job scraping automation by YubHub

You'll leverage your consultative sales expertise and passion for social impact to secure strategic partnerships with nonprofits, foundations, INGOs, educational institutions, and social enterprises across the EMEA market.

This is a player-coach role requiring someone who can personally close complex deals while building a high-performing regional team. You'll operate with significant autonomy across time zones while maintaining tight alignment with global strategy.

The ideal candidate brings deep experience in the EMEA nonprofit or social impact technology landscape, established relationships with mission-driven institutions, and a proven track record of building teams that drive revenue and mission impact simultaneously.

You'll win new business and drive revenue for Anthropic within EMEA mission-driven organisations. Navigate complex multi-stakeholder ecosystems to reach decision-makers, educate them about Claude, and help them succeed with Anthropic.

You'll build and lead a regional team supporting EMEA customers, both inbound and outbound. Establish team structure, hiring priorities, and operational processes for scaling,while rolling up your sleeves to close deals yourself.

You'll design and execute innovative sales strategies tailored to diverse EMEA contexts: nonprofit budget cycles and grant timelines, foundation giving patterns, and varying regulatory environments across jurisdictions.

You'll navigate complex stakeholder ecosystems including INGO executive teams, foundation programme officers, university leadership, trustees, executive directors, and IT departments to build consensus.

You'll develop and maintain relationships with key EMEA ecosystem players: nonprofit networks (Bond, NCVO, European Foundation Centre), education networks, and implementation partners.

You'll inform product roadmaps by gathering feedback from EMEA nonprofit and education users. Provide insights on regional requirements including data sovereignty, language support, and compliance needs.

You'll continuously refine the EMEA sales methodology by incorporating learnings into playbooks, templates, and best practices. Adapt global processes for regional contexts while contributing insights back to the global team.

You'll partner effectively with SF-based teams across time zones, maintaining regular cadence with Elizabeth Kelly and cross-functional stakeholders while operating with significant regional autonomy.

You'll help shape team processes and culture as we scale from 1 to N.

The ideal candidate has 8+ years of B2B sales experience in nonprofit technology, EdTech, or social impact sectors, preferably in EMEA SaaS or emerging technologies.

They have a track record of managing complex sales cycles within nonprofits, INGOs, foundations, or educational institutions, securing strategic deals by understanding both mission requirements and technical needs.

They have experience building and scaling sales teams, with proven ability to recruit, develop, and retain top talent while operating across multiple time zones and cultural contexts.

They have a deep understanding of nonprofit or education sector operations, including INGO federated structures, European foundation giving, UK charity sector dynamics, and/or higher education procurement.

They have demonstrated ability to navigate diverse stakeholder ecosystems including trustees, executive directors, programme officers, and procurement committees.

They have a scrappy mentality,comfortable wearing multiple hats, building from scratch, driving clarity in ambiguous situations, and doing whatever it takes to further the mission.

They have proven experience exceeding revenue targets while operating autonomously, managing an evolving pipeline across multiple market segments and time zones.

They have excellent communication skills with ability to adapt style across cultural contexts.

They have fluency in English required; proficiency in French valued given Francophone Africa coverage; additional European languages a plus.

They have a genuine passion for social impact and experience with or commitment to advancing mission-driven work through technology.

Strong candidates may also have active involvement in the EMEA nonprofit or education community through board service, advisory roles, or sector leadership.

They have existing relationships with major INGOs (Save the Children, Oxfam, IRC, MSF, CARE, World Vision), foundations, or educational institutions.

They have familiarity with nonprofit data privacy requirements, AI ethics frameworks, and responsible technology deployment.

They have a track record of building strategic partnerships with foundations or philanthropic advisors.

They have experience presenting at nonprofit conferences (Bond Conference, NCVO Conference, Skoll World Forum) or education forums.

They have understanding of specific verticals: education technology, digital health, financial inclusion/economic mobility programmes.

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Responsibilities:

Product Strategy & Vision

Define and own the long-term product strategy for student-focused learning tools, integrating learning science, adaptive learning, and AI-driven workflows. Translate complex educational, technical, and market insights into a clear product vision and roadmap across multiple feature areas. Drive product-market fit by synthesizing customer signals, competitive analysis, and research evidence to identify unmet or emerging student needs. Establish success metrics (OKRs, KPIs, learning efficacy measures) and ensure alignment with Microsoft’s broader AI strategy. Partner with researchers, educators, and data science teams to validate hypotheses, run experiments, and incorporate evidence-based instructional methods. Champion learning efficacy and motivational frameworks into product experiences. Identify opportunities to disrupt the education market with innovative, student-centered solutions that differentiate Copilot for Education.

Cross-Functional Leadership & Execution

Lead end-to-end product execution —from ideation to launch to iteration—ensuring high standards of quality, security, accessibility, and responsible AI. Collaborate with engineering, design, research, marketing, and data teams to deliver cohesive, scalable student experiences. Drive alignment resolving complex dependencies and influencing senior stakeholders to support product strategy and investments. Use data and AI-driven insights to continuously improve engagement, retention, and student outcomes. Leverage AI-powered tools and prototyping workflows to accelerate design exploration, experimentation, and iteration.

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