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They will work closely with Product Managers and Engineers to identify bottlenecks, streamline workflows, enhance decision-making processes, and scale our Product&#39;s impact.</p>\n<p>Working as an extension of the product leadership team, they will balance hands-on tactical execution with strategic initiatives, bringing a pragmatic eye for scale and operationalization in a fit-for-purpose way.</p>\n<p>The Research Product Team is responsible for launching our new models into the wild. They are the connective tissue between our Research Org, our internal product teams, and our users themselves.</p>\n<p><strong>Responsibilities:</strong></p>\n<p>Inputs to Product Teams – Ensuring product teams have the information they need to make great decisions</p>\n<ul>\n<li>Voice of customer synthesis and feedback routing from strategic to tactical</li>\n<li>Create high-leverage engagement points with partners throughout the product lifecycle</li>\n<li>Establish rigor in understanding users via reliable metrics, dashboards, and clear hypotheses</li>\n<li>Establish mechanisms for measuring product success and impact, including analytics dashboards and reporting systems</li>\n<li>Streamline the most important decision points for teams and impacted partners</li>\n</ul>\n<p>Ops of the Product Org – Creating the operating systems that enable product teams to thrive</p>\n<ul>\n<li>Support team rhythms, rituals, and operational models (offsites, Monthly Business Reviews, Team town halls, etc)</li>\n<li>Create reliable run-of-business systems across product</li>\n<li>Improve common product development processes and tooling</li>\n<li>Facilitate effective collaboration between Product, Engineering, Sales, Customer Success, and Marketing teams</li>\n</ul>\n<p>Outputs from Product Teams – Amplifying product impact by connecting what we build to those who need it</p>\n<ul>\n<li>Run Early Access Programs (EAPs) and beta programs that validate hypotheses and improve products</li>\n<li>Maintain launch motions that allow us to ship with confidence and monitor impact</li>\n<li>Create cross-team roadmap visibility that drives cross-functional alignment</li>\n<li>Make clear to all of Anthropic what Product is working on and how it&#39;s going</li>\n</ul>\n<p><strong>You may be a good fit if you have:</strong></p>\n<ul>\n<li>4+ years of experience in product operations, program management, or related operational roles in hyper-scaling tech companies</li>\n<li>Mission-aligned 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production.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.</li>\n<li>Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.</li>\n<li>A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership , you have been the one person in the room representing customer programs to the head of the commercial org.</li>\n<li>Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.</li>\n<li>Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.</li>\n<li>Strong 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the position</li>\n<li>Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.</li>\n<li>Visa sponsorship: We do sponsor visas! However, we aren&#39;t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.</li>\n</ul>\n<p><strong>How we&#39;re different</strong></p>\n<p>We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles.</p>\n<p>We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We&#39;re an extremely collaborative group, and we host frequent research discussions to ensure that we</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_662a65c2-4a9","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anthropic","sameAs":"https://www.anthropic.com/","logo":"https://logos.yubhub.co/anthropic.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/anthropic/jobs/5189045008","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$400,000-$400,000 USD","x-skills-required":["B2B enterprise marketing","Customer marketing","Executive programs","Customer advisory boards","Executive briefings","Early access programs","Co-marketing investment","Customer references","Cross-functional operating skills","Clear written and verbal communication","Genuine interest in AI"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:51:17.384Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA | New York City, NY"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"B2B enterprise marketing, Customer marketing, Executive programs, Customer advisory boards, Executive briefings, Early access programs, Co-marketing investment, Customer references, Cross-functional operating skills, Clear written and verbal communication, Genuine interest in AI","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":400000,"maxValue":400000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_19c71669-d2f"},"title":"Head of Customer Programs","description":"<p>This role will establish and lead the Customer Programs function inside Enterprise Marketing , the team accountable for how Anthropic engages its most strategic customers.</p>\n<p>The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map.</p>\n<p>A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. 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You will hire and manage a team covering advisory boards, executive briefings, early access programs, and more.</p>\n<p>The right candidate has built customer programs at a high-growth B2B company before, is credible in a room of Fortune 500 executives, and operates comfortably with GTM and company leadership.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.</li>\n</ul>\n<ul>\n<li>Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.</li>\n</ul>\n<ul>\n<li>Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.</li>\n</ul>\n<ul>\n<li>Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.</li>\n</ul>\n<ul>\n<li>Act as the voice of strategic customers inside Anthropic , bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.</li>\n</ul>\n<ul>\n<li>Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.</li>\n</ul>\n<ul>\n<li>Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.</li>\n</ul>\n<ul>\n<li>Partner cross-functionally on execution , this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.</li>\n</ul>\n<p>You may be a good fit if you have:</p>\n<ul>\n<li>10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.</li>\n</ul>\n<ul>\n<li>Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.</li>\n</ul>\n<ul>\n<li>A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership , you have been the one person in the room representing customer programs to the head of the commercial org.</li>\n</ul>\n<ul>\n<li>Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.</li>\n</ul>\n<ul>\n<li>Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.</li>\n</ul>\n<ul>\n<li>Strong cross-functional operating skills , you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.</li>\n</ul>\n<ul>\n<li>Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.</li>\n</ul>\n<ul>\n<li>Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.</li>\n</ul>\n<ul>\n<li>Genuine interest in AI and in helping the world&#39;s largest enterprises adopt it responsibly.</li>\n</ul>\n<p>Annual compensation range for this role is $400,000 - $400,000 USD.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_19c71669-d2f","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anthropic","sameAs":"https://www.anthropic.com/","logo":"https://logos.yubhub.co/anthropic.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/anthropic/jobs/5189045008","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$400,000 - $400,000 USD","x-skills-required":["B2B enterprise marketing","Customer marketing","Executive programs","Customer advisory boards","Executive briefings","Early access programs","Co-marketing investment","Customer references","Cross-functional operating skills","Clear written and verbal communication"],"x-skills-preferred":["AI","Artificial intelligence research and development","Machine learning","Data analysis","Reporting"],"datePosted":"2026-04-18T15:38:35.041Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA | New York City, NY"}},"employmentType":"FULL_TIME","occupationalCategory":"Marketing","industry":"Technology","skills":"B2B enterprise marketing, Customer marketing, Executive programs, Customer advisory boards, Executive briefings, Early access programs, Co-marketing investment, Customer references, Cross-functional operating skills, Clear written and verbal communication, AI, Artificial intelligence research and development, Machine learning, Data analysis, Reporting","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":400000,"maxValue":400000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_dc96434b-7be"},"title":"Customer Programs Manager, Customer Advisory Boards","description":"<p>This role will establish and lead the Customer Programs function inside Enterprise Marketing. The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map.</p>\n<p>A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. You will work closely with the office of our Chief Commercial Officer and Sales leadership to represent what we are asking of our top customers, what they are getting from us, and what they are telling us , with workstreams and a team behind you. You will also be the standing voice of these customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.</li>\n</ul>\n<ul>\n<li>Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.</li>\n</ul>\n<ul>\n<li>Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.</li>\n</ul>\n<ul>\n<li>Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.</li>\n</ul>\n<ul>\n<li>Act as the voice of strategic customers inside Anthropic , bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.</li>\n</ul>\n<ul>\n<li>Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.</li>\n</ul>\n<ul>\n<li>Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.</li>\n</ul>\n<ul>\n<li>Partner cross-functionally on execution , this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.</li>\n</ul>\n<p>You may be a good fit if you have:</p>\n<ul>\n<li>10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.</li>\n</ul>\n<ul>\n<li>Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.</li>\n</ul>\n<ul>\n<li>A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership , you have been the one person in the room representing customer programs to the head of the commercial org.</li>\n</ul>\n<ul>\n<li>Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.</li>\n</ul>\n<ul>\n<li>Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.</li>\n</ul>\n<ul>\n<li>Strong cross-functional operating skills , you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.</li>\n</ul>\n<ul>\n<li>Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.</li>\n</ul>\n<ul>\n<li>Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.</li>\n</ul>\n<ul>\n<li>Genuine interest in AI and in helping the world&#39;s largest enterprises adopt it responsibly.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_dc96434b-7be","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anthropic","sameAs":"https://www.anthropic.com/","logo":"https://logos.yubhub.co/anthropic.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/anthropic/jobs/5189047008","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$255,000-$320,000 USD","x-skills-required":["Customer Advisory Boards","Executive Briefings","Early Access Programs","Co-Marketing Investment","Customer References","Strategic Account Management","Cross-Functional Team Leadership","Program Design and Execution","Reporting and Analytics","Communication and Presentation"],"x-skills-preferred":["AI and Machine Learning","Cloud Computing","Data Analysis and Visualization","Digital Marketing","Event Planning","Project Management","Sales Enablement"],"datePosted":"2026-04-18T15:38:12.618Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA | New York City, NY"}},"employmentType":"FULL_TIME","occupationalCategory":"Marketing","industry":"Technology","skills":"Customer Advisory Boards, Executive Briefings, Early Access Programs, Co-Marketing Investment, Customer References, Strategic Account Management, Cross-Functional Team Leadership, Program Design and Execution, Reporting and Analytics, Communication and Presentation, AI and Machine Learning, Cloud Computing, Data Analysis and Visualization, Digital Marketing, Event Planning, Project Management, Sales Enablement","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":255000,"maxValue":320000,"unitText":"YEAR"}}}]}