The ideal candidate will have 20-25 years of experience in Microsoft Dynamics CRM, Power Platform, and Azure ecosystem, with a strong understanding of integration patterns, data architecture, and cloud-native solutions. They will also have extensive experience in Financial Services (banking, insurance, capital markets) and a proven track record of building practices, driving revenue growth, and managing senior client relationships.

Responsibilities:

• Own end-to-end presales activities including RFP responses, proposals, and proactive pursuits.
• Design and present innovative solutions leveraging Dynamics CRM, Power Platform, Azure services, and integration frameworks.
• Collaborate with sales teams to identify opportunities and craft winning strategies.
• Act as a trusted advisor for clients on digital transformation initiatives.
• Drive proactive pipeline generation and client engagement.
• Build strong relationships with key stakeholders and influence decision-making at senior levels.

Team Enablement:

• Mentor and guide solution architects and consultants.
• Foster a culture of innovation and continuous learning within the practice.

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Key Responsibilities:

Configure and customize Dynamics 365 Customer Engagement modules. Implement and support Customer Service, Case Management, Queues, SLAs, Routing Rules, and Workflows. Build UI customizations, business rules, forms, and entities based on business requirements.

Configure Omnichannel capabilities, including Live chat, Voice channel, SMS & WhatsApp (if applicable), Social channels, Agent experience profiles, Workstreams and conversation flows. Set up agent scripts, macros, smart assist, and session templates.

Configure Unified Routing for automatic work item assignment. Set up routing rules, classification models, queues, and capacity profiles. Enable and optimize work distribution models across channels.

Work with telephony integration platforms such as Azure Communication Services, Webchat/Voice channels, CTI tool integrations. Support the implementation of intelligent call routing and agent desktop features.

Gather requirements and translate business needs into CRM functional solutions. Prepare solution documentation, configuration guides, and user documentation. Participate in design reviews, impact analysis, and architectural discussions.

Create and execute unit tests, integration tests, and UAT support. Assist in deployment activities across multiple environments. Ensure solution stability, performance, and adherence to best practices.

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Key responsibilities include:

• Strong understanding of Accounts Payable processes, controls, and best practices
• Hands-on experience with vendor master, three-way match, and invoice workflow/approvals
• Invoice & Vendor management process & record daily vendor invoice activities
• Increase automation in invoice processing and AP processes
• Closing and reconciliation of AP-related accounts in the month-end closing, including analysis of AP-related balance sheet accounts
• Handling intercompany settlements and reconciliations
• Involvement in internal and external audit processes

You will be a part of the continuous development and improvement of the processes and routines in your department, as well as in the organization.

In this role, you will report to the Global Senior AP Manager and be a part of the E&I and North America AP Team.

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Key Responsibilities

Configure and customize Dynamics 365 Customer Engagement modules. Implement and support Customer Service, Case Management, Queues, SLAs, Routing Rules, and Workflows. Build UI customizations, business rules, forms, and entities based on business requirements.

Configure Omnichannel capabilities, including: Live chat Voice channel SMS & WhatsApp (if applicable) Social channels Agent experience profiles Workstreams and conversation flows Set up agent scripts, macros, smart assist, and session templates.

Configure Unified Routing for automatic work item assignment. Set up routing rules, classification models, queues, and capacity profiles. Enable and optimize work distribution models across channels.

Work with telephony integration platforms such as: Azure Communication Services Webchat/Voice channels CTI tool integrations Support the implementation of intelligent call routing and agent desktop features.

Gather requirements and translate business needs into CRM functional solutions. Prepare solution documentation, configuration guides, and user documentation. Participate in design reviews, impact analysis, and architectural discussions.

Create and execute unit tests, integration tests, and UAT support. Assist in deployment activities across multiple environments. Ensure solution stability, performance, and adherence to best practices.

Requirements

6–12 years of experience in MS Dynamics CRM / Dynamics 365 CE. Strong experience in Omnichannel for Customer Service, Contact Center, or Unified Routing Plugins and Custom Workflow Activities (C#) – optional but beneficial.

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

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Key Responsibilities:

Configure and customize Dynamics 365 Customer Engagement modules. Implement and support Customer Service, Case Management, Queues, SLAs, Routing Rules, and Workflows. Build UI customizations, business rules, forms, and entities based on business requirements.

Configure Omnichannel capabilities, including: Live chat Voice channel SMS & WhatsApp (if applicable) Social channels Agent experience profiles Workstreams and conversation flows Set up agent scripts, macros, smart assist, and session templates.

Configure Unified Routing for automatic work item assignment. Set up routing rules, classification models, queues, and capacity profiles. Enable and optimize work distribution models across channels.

Work with telephony integration platforms such as: Azure Communication Services Webchat/Voice channels CTI tool integrations Support the implementation of intelligent call routing and agent desktop features.

Gather requirements and translate business needs into CRM functional solutions. Prepare solution documentation, configuration guides, and user documentation. Participate in design reviews, impact analysis, and architectural discussions.

Create and execute unit tests, integration tests, and UAT support. Assist in deployment activities across multiple environments. Ensure solution stability, performance, and adherence to best practices.

Requirements:

Required Experience: 6–12 years of experience in MS Dynamics CRM / Dynamics 365 CE. Strong experience in Omnichannel for Customer Service, Contact Center, or Unified Routing

Good to have: Hands-on experience with Power Platform (Power Automate, Power Apps). Knowledge of Chatbots / Virtual Agents (Power Virtual Agents). Exposure to Azure components: Functions, ACS, Event Hub, etc

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We are seeking a Senior Dynamics 365 F&O Specialist who thrives in that kind of environment. In this role, you will play a central part in transforming how our business operates by ensuring our ERP platform is not just functional, but a true competitive advantage.

You'll work hands-on within the system while collaborating across teams to drive automation, accuracy, and real-time visibility across Finance, Supply Chain, and Operations. This role is ideal for someone who combines deep technical expertise with a continuous improvement mindset,someone who sees systems not as static tools, but as platforms for ongoing transformation.

The expected contribution mightily to the Phillips Mission:

• Ensure the performance and continuous optimisation of the Dynamics 365 F&O platform, working closely with IT, Finance, Supply Chain, and Operations to align system capabilities with business needs

• Lead and actively contribute to hands-on development and configuration, including X++ customisations, workflows, and system enhancements in collaboration with developers and technical teams

• Guide and participate in the development of system integrations, partnering cross-functionally to connect F&O with CRM, Power Platform, and third-party systems to improve data flow and reduce manual processes

• Work with Business Analysts and key stakeholders to identify and drive process improvements, leveraging F&O capabilities to increase efficiency, automation, and scalability

• Support reporting and analytics development, collaborating with business and data teams to enable actionable insights through Power BI, SSRS, and dashboards

• Maintain system integrity, security, and compliance, coordinating with Finance and IT to ensure audit readiness and effective controls

• Coordinate and contribute to platform lifecycle activities, including upgrades, patches, and enhancements, in alignment with internal teams and Microsoft release cycles

• Contribute as a technical leader within the team, mentoring others, sharing best practices, and helping resolve complex system challenges collaboratively

What Success Looks Like:

• Quickly develop a deep understanding of current F&O configurations, integrations, and business processes

• Identify and deliver high-impact improvements that reduce manual effort and increase operational efficiency

• Build strong partnerships across IT and business teams, becoming a trusted technical leader

• Ensure the F&O platform consistently enables,not limits,business performance

What you will need to become a Phillips Virtuoso:

Experience & Expertise:

• 10+ years of experience with Microsoft Dynamics 365 Finance & Operations

• Strong hands-on experience with X++ development, configuration, and system customisation

• Experience with Azure-based integrations (Logic Apps, APIs, Data Integrator, etc.)

• Functional knowledge of Finance and Supply Chain modules (GL, AP/AR, Procurement, Inventory)

• Experience supporting reporting and analytics solutions (Power BI, SSRS)

Technical Stack:

• Dynamics 365 F&O, Azure Integration Services, Power Platform

• SQL Server, APIs (REST/OData), DevOps/LCS

Professional Skills:

• Strong analytical and problem-solving mindset

• Ability to work independently while collaborating effectively across teams

• Clear communicator who can translate technical concepts into business value

The expected pay range for a qualified person in this role is between $150,000.00 and $175,000.00 per year.

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Key Responsibilities:

Configure and customize Dynamics 365 Customer Engagement modules. Implement and support Customer Service, Case Management, Queues, SLAs, Routing Rules, and Workflows. Build UI customizations, business rules, forms, and entities based on business requirements.

Configure Omnichannel capabilities, including: Live chat Voice channel SMS & WhatsApp (if applicable) Social channels Agent experience profiles Workstreams and conversation flows Set up agent scripts, macros, smart assist, and session templates.

Configure Unified Routing for automatic work item assignment. Set up routing rules, classification models, queues, and capacity profiles. Enable and optimize work distribution models across channels.

Work with telephony integration platforms such as: Azure Communication Services Webchat/Voice channels CTI tool integrations Support the implementation of intelligent call routing and agent desktop features.

Gather requirements and translate business needs into CRM functional solutions. Prepare solution documentation, configuration guides, and user documentation. Participate in design reviews, impact analysis, and architectural discussions.

Create and execute unit tests, integration tests, and UAT support. Assist in deployment activities across multiple environments. Ensure solution stability, performance, and adherence to best practices.

Required Experience: 6–12 years of experience in MS Dynamics CRM / Dynamics 365 CE. Strong experience in Omnichannel for Customer Service, Contact Center, or Unified Routing

Good to have: Hands-on experience with Power Platform (Power Automate, Power Apps). Knowledge of Chatbots / Virtual Agents (Power Virtual Agents) Exposure to Azure components: Functions, ACS, Event Hub, etc

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We're looking for a Product Manager to help develop and deliver the D365 F&O roadmap, supporting Finance, Manufacturing and Supply Chain teams across the business.

This is a hands-on role where you'll contribute to the evolution of our ERP platform within a complex, multi-site organisation.

As Product Manager for D365 F&O, you'll support the product vision, help deliver the roadmap and ensure the platform continues to meet business needs.

You'll work closely with Finance, Operations, Engineering and external partners to improve, standardise and enhance ERP processes, balancing day-to-day change with longer-term improvements.

Key responsibilities include:

• Contributing to the D365 F&O product roadmap and ongoing prioritisation

• Working with business stakeholders to understand requirements and translate them into clear objectives and deliverables

• Supporting cross-functional discovery, backlog refinement and planning activities

• Helping maintain governance, quality and platform standards

You'll support a mix of BAU change, enhancements and project work, helping ensure the platform remains reliable, scalable and aligned with business priorities.

What makes this role exciting?

This role offers the opportunity to grow your product management experience in a complex enterprise environment.

You'll gain:

• Exposure to a core enterprise ERP platform used across the organisation

• The chance to work closely with a wide range of business and technology teams

• Involvement in shaping and improving ERP processes at scale

• Experience supporting vendor relationships and delivery partners

• A role in Biffa's wider digital transformation journey

If you enjoy learning, collaborating and improving platforms over time, this role offers strong development and impact.

What do I need to be successful?

• Solid experience working with Microsoft Dynamics 365 Finance & Operations

• Good understanding of Finance and/or Manufacturing ERP processes

• Experience working on cross-functional technology or change initiatives

• Confidence working with stakeholders to gather requirements and manage priorities

• An organised, delivery-focused mindset with good analytical skills

Experience with integrations, Power Platform, Azure services or Agile ways of working would be an advantage, but is not essential.

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Electronics Parts Coordinator

610 - Electronics - Banbury, Oxfordshire

TGR Haas F1 Team has been a stalwart of the FIA Formula 1 World Championship over the past decade. With more than 200 grand prix starts to our name, we pride ourselves on being an ambitious challenger within Formula 1 - and we want you to be part of that journey.

The first American Formula 1 team to compete in the sport since 1986, TGR Haas F1 Team made an immediate impression with a memorable points-scoring debut at the 2016 Australian Grand Prix. Ten years later, the team is still building momentum, guided by clear objectives and technical partnerships, and fresh from securing its second biggest points haul in a Formula 1 season.

Yes, you’ll learn from us, but we expect to learn from you too!

General Summary:

This role reports to the Electronics Operations Manager or their designee and is based in Banbury, UK. The role supports the delivery and contribution of departmental and organisational objectives. Responsible for supporting day‑to‑day operations within their area of responsibility, working collaboratively with colleagues and stakeholders to ensure high standards of service, compliance, and performance. Adherence to organisational policies and procedures, effective communication with line management, and a commitment to continuous improvement and inclusive ways of working is essential.

Role Principles

• Act with integrity, always upholding the highest professional and ethical standards.
• Drive innovation and change to continuously improve ways of working and outcomes.
• Pursue operational excellence, ensuring efficiency, quality, and continuous improvement.
• Collaborate inclusively, building strong partnerships to achieve shared goals.
• Maintain a customer‑focused approach, prioritising the needs of internal and external stakeholders.
• Champion sustainability by embedding responsible and environmentally conscious practices into everyday work.

Key Responsibilities:

_Role‑Specific Responsibilities_

• Ensure an effective electronics parts supply to all events.
• Working with various departments and technical partners this role will ensure components are delivered correctly and timely to the trackside electronics department.
• Promote teamwork and effective communications to develop working relationships between all personnel and departments.
• Management of the Electronic parts and assemblies within Haas component life system.
• Creation and management of component service schedules and return lists from events.
• Working with external suppliers and technical partners to ensure correct and timely component delivery.
• Working with Operations Manager and design team to produce long range component forecasting for internal manufacturing department.
• Maintain internal stock levels for components and consumables to ensure seamless operation of internal manufacturing department.
• Work alongside procurement and stores to create and publish the component list delivered to each event.
• Working with the trackside team to ensure trackside turnaround lists are actioned and prioritized within the electronics department.
• Provide predicted quantities for each event and mitigate any risks due to parts shortages.
• Works with the procurement department to filter the shortage list and highlight components which need to be re-ordered.
• Creation of part numbers in the Haas ERP system with the correct attributes to allow buyers to order parts and finance to track the spend accurately.
• Develop tools to make the electronics parts control more efficient and effective.
• Trackside support of the race team as deemed by the Electronics Operations Manager to mitigate risk and improve processes.
• Follows and enforces safety practices in all venues.

_Operational Delivery_

• Carry out day‑to‑day tasks efficiently and within agreed timescales.
• Ensure work meets expected service, quality, and compliance standards.
• Demonstrate accountability and professionalism in all activities.

_Team & Stakeholder Collaboration_

• Build positive working relationships with colleagues and stakeholders.
• Participate in meetings, briefings, and forums as required.
• Respond to queries within scope, escalating more complex matters when necessary.

_Compliance & Governance_

• Adhere to relevant legislation, organisational policies, and internal controls.
• Handle information responsibly, including confidential or sensitive data.
• Support audit, governance, and risk management activities as required.

_Continuous Improvement_

• Contribute ideas and feedback to improve processes and ways of working.
• Participate in team initiatives, projects, or improvement activities.

_Additional Responsibilities_

• Undertake any other reasonable duties consistent with the level and purpose of the role, as assigned by the line manager.

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Your responsibilities will include designing, developing, and maintaining business solutions using the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse). You will build and enhance both model-driven and canvas Power Apps that align with business requirements. Additionally, you will develop and configure Dynamics 365 solutions, working with out-of-the-box capabilities as well as custom extensions.

You will also implement business process automation with Power Automate, including integrations with D365 and external systems. Furthermore, you will design and maintain Power BI dashboards and reports that enable data-driven decision making. You will support data and document migration activities for Dynamics 365 and Dataverse.

You will participate in requirements workshops and translate business needs into technical solutions. You will collaborate with cross-functional and international teams in a SAFe/Agile environment. You will ensure solution quality, security, performance, and maintainability by following best practices.

You will provide technical input, documentation, and support throughout the solution lifecycle. You will act as a trusted technical contributor for customers and internal stakeholders.

To succeed in this role, you will need to have successfully completed a Bachelor's or Master's degree in Information Technology or an equivalent education. You will also need to have at least 2–5 years of experience developing solutions with Microsoft Power Platform and/or Dynamics 365.

You will need to have hands-on experience with Power Apps (model-driven and/or canvas), Power Automate, Dataverse, Power BI, and Power Virtual Agents. You will also need to be experienced in configuring and customizing Dynamics 365, whether on-premises or in the cloud.

You will need to have a solid understanding of ETL concepts, data modeling, and system integrations. You will also need to have worked with Dynamics 365 integrations and data exchange between systems.

You will need to be familiar with licensing concepts for both the Power Platform and Dynamics 365. You will also need to be able to explain technical solutions in clear, business-friendly language.

You will demonstrate strong analytical, problem-solving, and organizational skills. You will speak English fluently, and German is considered an advantage.

You will communicate effectively, collaborate well in teams, and have a strong commitment to delivering high-quality engineering services to customers.

You are willing to travel when required.

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Key responsibilities include designing, developing, and maintaining business solutions using the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse), building and enhancing both model-driven and canvas Power Apps, developing and configuring Dynamics 365 solutions, implementing business process automation with Power Automate, and supporting data and document migration activities for Dynamics 365 and Dataverse.

The ideal candidate will have successfully completed a Bachelor's or Master's degree in Information Technology or an equivalent education, with at least 2–5 years of experience developing solutions with Microsoft Power Platform and/or Dynamics 365. They will also have hands-on experience with Power Apps (model-driven and/or canvas), Power Automate, Dataverse, Power BI, and Power Virtual Agents, as well as a solid understanding of ETL concepts, data modeling, and system integrations.

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This is a critical role for someone who enjoys a blend of hands-on analysis and high-impact business partnership. You will be responsible for the monthly financial close for both manufacturing sites, including updating of accruals, expense analysis, and variance explanations. You will also lead monthly financial forecast cycles in partnership with the SO Finance Director, ensuring accuracy, alignment, and clear communication of risks and opportunities.

Key responsibilities include:

• Financial Close, Forecasting & Reporting: Oversee the monthly financial close for both manufacturing sites, including updating of accruals, expense analysis, and variance explanations. Lead monthly financial forecast cycles in partnership with the SO Finance Director, ensuring accuracy, alignment, and clear communication of risks and opportunities.
• Integrated Business Planning Leadership & Continuous Improvement: Partner with IBP leads to provide P&L and Inventory financial impact of supply planning changes. Develop financial modeling that provides visibility to the financial gaps and impact of supply and network strategies and target stock levels.
• Capital Expenditure (CapEx) & Systems Ownership: Oversee capex financial processes, including ERP Project Module management, PO/invoice reconciliation, project tracking, and financial governance.

Requirements include:

• BA/BS degree in Accounting or Finance required
• 4–6+ years of progressive cost accounting, manufacturing finance, or supply chain finance experience, including exposure to plant operations
• Strong understanding of factory cost accounting, standard costing, and general accounting principles
• Advanced Excel modeling skills; Power BI proficiency is a plus
• ERP experience required; Microsoft Dynamics 365 strongly preferred
• Excellent communication, partnership, and storytelling skills with the ability to influence across levels
• Highly organized, detail oriented, and adept at navigating multiple priorities in a fast-paced environment
• Demonstrated ability to work independently and drive outcomes with minimal supervision

Benefits include:

• Flexible vacation (take it when you need it)
• Really great benefits (yes, pet insurance is in there)
• Paid volunteer days off throughout the year (doing good is fun)
• Free six packs of oatmilk
• Genuinely great coworkers who are rooting for each other and the company to thrive

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Key Responsibilities:

Presales & Solutioning: Own end-to-end presales activities including RFP responses, proposals, and proactive pursuits. Design and present innovative solutions leveraging Dynamics CRM, Power Platform, Azure services, and integration frameworks. Collaborate with sales teams to identify opportunities and craft winning strategies.

Domain Expertise: Apply deep knowledge of Financial Services processes and regulatory requirements to solution design. Act as a trusted advisor for clients on digital transformation initiatives.

Business Development: Drive proactive pipeline generation and client engagement. Build strong relationships with key stakeholders and influence decision-making at senior levels.

Team Enablement: Mentor and guide solution architects and consultants. Foster a culture of innovation and continuous learning within the practice

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Biffa is undergoing a significant digital transformation, and Microsoft Dynamics 365 F&O sits at the heart of that journey. We’re looking for a Senior Product Manager to take full ownership of the D365 roadmap, driving value across Finance, Manufacturing and Supply Chain.

Role Details

As Senior Product Manager for D365 F&O, you will define the product vision, lead roadmap execution and ensure the platform delivers measurable commercial value. You will work closely with Finance, Operations, Engineering and external partners to modernise, standardise and optimise ERP processes across the business.

Key Responsibilities

• Define and own the D365 F&O product strategy and multi-year roadmap
• Translate business priorities into clear objectives, KPIs and deliverables
• Lead cross-functional discovery, prioritisation and backlog management
• Oversee end-to-end delivery — from design and configuration to adoption
• Establish governance frameworks to ensure platform integrity, compliance and performance

You’ll balance strategic initiatives, M&A activity, BAU change and enhancement requests — ensuring the platform remains scalable, secure and commercially aligned.

What Makes This Role Exciting?

This isn’t a support role — it’s enterprise ownership. You’ll have:

• Sole accountability for the D365 roadmap across the organisation
• Direct influence with senior leaders through a cross-functional product board
• Responsibility for vendor relationships and change budgets
• The opportunity to standardise and simplify ERP processes at scale
• A central role in Biffa’s wider digital transformation

If you enjoy shaping platforms rather than simply maintaining them, this role offers real impact.

What Do I Need to Be Successful?

• Deep, hands-on experience with Microsoft Dynamics 365 Finance & Operations
• Strong understanding of Finance and Manufacturing ERP processes
• Proven experience leading complex, cross-functional technology initiatives
• Strong stakeholder management and influencing capability at senior level
• A strategic, data-driven mindset with strong analytical and delivery focus

Experience with integrations, Power Platform, Azure services and Agile product frameworks will be highly beneficial.

Why Join?

• Enterprise-scale ERP ownership within a major transformation programme
• High visibility and influence across Finance and Operations leadership
• Opportunity to modernise and future-proof a critical business platform
• Autonomy to shape product strategy and governance
• Long-term career development within a purpose-driven organisation

Biffa – we’re changing the way people think about waste At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

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