You will work closely with customers, data center technicians, and engineering teams to ensure the reliability, performance, and scalability of our infrastructure.

Key responsibilities include:

• Providing high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud.
• Diagnosing, triaging, and investigating reported customer issues and high-priority incidents, identifying root causes and escalating when necessary.
• Developing a deep understanding of customer workloads and use cases to provide tailored technical support.
• Coordinating remote troubleshooting and hardware interventions with Data Center Technicians.
• Creating and maintaining internal documentation, including troubleshooting guides, best practices, and knowledge base articles.
• Participating in an on-call rotation to support production clusters and ensure operational reliability.
• Collaborating with engineering teams to improve hardware reliability, software stability, and system performance.
• Implementing automation and scripting to streamline support workflows and reduce manual interventions.
• Performing in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware).
• Providing feedback to internal teams on common support issues to drive continuous improvements.
• Working with networking teams to troubleshoot connectivity issues affecting customer workloads.
• Supporting supercomputing infrastructure running GPU workloads at scale.
• Driving operational excellence by refining internal processes and support methodologies.

To succeed in this role, you will need:

• Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
• Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment.
• Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency.
• Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments.
• Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools.
• Hands-on experience with firmware updates, BIOS configurations, and driver management.
• Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers.
• Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms.
• Experience in scripting and automation (Python, Bash, Ansible, or similar).

If you're a curious and analytical individual with a passion for problem-solving and a desire to work in a fast-paced environment, we'd love to hear from you!

XML job scraping automation by YubHub

Your Core Responsibilities

• Optimise routes and vehicle utilisation to deliver top-class service.
• Manage driver availability and ensure compliance with regulations.
• Oversee vehicle checks, safety, and maintenance.
• Handle admin tasks like payroll, timesheets, tachograph records, and reporting.
• Drive cost-efficiency by analysing depot data and improving operations.

This is a hands-on role that requires problem-solving skills, a customer-focused approach, and proficiency with business software and MS Office, especially Excel.

Our essential requirements

• Knowledge of the local area.
• Ability to plan, prioritise, and meet tight deadlines.
• Solutions-driven mindset and a knack for problem-solving.
• Customer focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

XML job scraping automation by YubHub

The Traffic Administrator is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This is more than just a desk job! You’ll also have the chance to get hands-on with employee engagement and improvement initiatives.

Our Essential Requirements

• Knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Customer focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Benefits

• Competitive salary
• Opportunities for career growth and development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

XML job scraping automation by YubHub