You'll work across three key areas that define Databricks' networking stack:

Ingress Control Plane: Build the control plane for Databricks' global ingress layer. Enable programming of API gateways with static and dynamic endpoints, simplify service onboarding, and make it easy to expose APIs securely across clouds.

Service-to-Service Communication: Design scalable mechanisms for service discovery and load balancing across thousands of clusters. Provide networking abstractions so product teams don't need to worry about underlying connectivity details.

Overload Protection: Build intelligent rate limiting and admission control systems to protect critical services under high load. Ensure reliability and predictable performance for both customer-facing and internal workloads.

We're looking for someone with a strong proficiency in one or more languages such as Java, Scala, Go, or C++, and experience with service-oriented architectures and large scale distributed systems. Familiarity with cloud platforms (AWS, Azure, GCP) and container/orchestration technologies (Kubernetes, Docker) is also required. A track record of shipping infrastructure that supports mission-critical workloads at scale is essential.

The pay range for this role is $166,000-$225,000 USD.

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Responsibilities: Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues. Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions. Assist users with software installations, account setups, and password resets. Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Level 2 or specialized teams with detailed documentation. Maintain and update IT knowledge base articles and self-service wikis for common issues. Perform routine maintenance tasks, such as software updates and system backups, as directed. Assist with onboarding new employees, including setting up workstations and accounts. Adhere to company IT policies, procedures, and security protocols. Provide new hire onboarding and offboarding service support

Basic Qualifications: High school diploma or equivalent; Associate’s degree in IT, Computer Science, or related field preferred. 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply) Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications. Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP). Strong communication and customer service skills to assist non-technical users effectively. Ability to prioritize tasks and manage time efficiently in a fast-paced environment. CompTIA A+, Network+, or similar certifications are a plus but not required. Ability work after hours and graveyard shifts

Preferred Skills and Experience: Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools. Basic knowledge of Active Directory and user account management. Willingness to learn and adapt to new technologies and processes

Compensation and Benefits: $90,000 - $110,000 + Equity (USD hourly) Base salary is just one part of our total rewards package at xA, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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At Cloudflare, we are on a mission to help build a better Internet. As a Customer Solutions Engineer (CSE), you will be the trusted technical advisor throughout a customer's lifecycle. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent.

Responsibilities:

As a critical member of the Account Team, you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers. You will be part of a regional team and will work closely with Customer Success Managers (CSMs) working with the regional customers of Cloudflare.

From a technical perspective, as part of the account team, your primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices.

Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics.

Provide customers with clear proactive technical guidance and expertise across all our products.

Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations.

Proactively identify opportunities for expansion for existing customers.

Promote retention by capturing and communicating gaps in product or features.

Contribute towards the success of the CSE role through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices.

The role requires 15-30% travel to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates.

Experiences might include a combination of the skills below:

Deep understanding of how the internet works and the desire to expand that knowledge.

Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP.

Reverse and forward proxies and the applications of both.

Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust.

Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3.

Enjoying the adventure of troubleshooting and solving technical problems.

Understanding why Cloudflare plays an increasingly important role on today's internet.

Demonstrated experience with a coding language (e.g. JavaScript, Python, etc) and a desire to expand those skills.

Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts.

It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends.

Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence.

Ability to manage a project, work to deadlines, and prioritize between competing demands.

Great communication skills & stakeholder management skills.

Ability to read and write in an additional APAC language.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul.

Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here's the deal - we don't store client IP addresses never, ever.

We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations.

Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.

We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.

All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities and encourages applicants with disabilities to apply.

If you need assistance or an accommodation due to a disability, please let us know.

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We're looking for a Senior Platform Software Engineer to join our Transport team, which is at the core of our evolution towards a resilient and scalable cloud future. As a member of this team, you'll design, build, and operate the foundational platform that allows our services to run in an isolated, highly available, and globally distributed fashion.

As a Senior Platform Software Engineer, you'll have an outsized impact on every dbt Labs customer, tackling complex distributed systems problems while collaborating across product engineering, security, and infrastructure teams. This is a hands-on role where whatever you work on touches all of dbt Cloud and all of our customers at the same time.

In this role, you can expect to:

• Join a senior, distributed team: Become part of a closely-knit group of senior engineers at the intersection of application and infrastructure, working asynchronously with ongoing communication in public Slack channels.

• Architect and build platform infrastructure: Design, build, and operate foundational components of our multi-cell platform, including service routing, cloud networking, and the control plane for managing account lifecycles.

• Drive seamless migrations: Develop and automate the tooling to migrate customer accounts from legacy environments to the new multi-cell architecture at scale.

• Develop scalable backend services: Write robust, high-quality backend services and infrastructure code, primarily in Go and Python, with opportunities to work with Rust.

• Tackle cloud networking challenges: Collaborate on network architecture design, including VPC management, load balancing, DNS, PrivateLink, and service mesh configurations to support single-tenant and multi-tenant deployments.

• Automate for scale: Design and implement automation using tools like Argo Workflows, Kubernetes, and Terraform to enhance the reliability, efficiency, and scalability of our platform.

• Collaborate and mentor: Work closely with product engineering teams, security, and customer support to unblock feature conformance, define technical direction, and mentor other engineers.

• Own and troubleshoot: Take strong ownership of distributed systems, troubleshoot complex issues across application and network layers, and participate in an on-call rotation to maintain high availability.

You are a good fit if you have:

• Worked asynchronously as part of a fully-remote, distributed team

• Are an experienced backend or platform engineer, proficient in languages like Go or Python, with a history of building large-scale distributed systems.

• Have deep expertise in modern cloud infrastructure, including extensive hands-on experience with a major cloud provider (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform).

• Thrive at the intersection of product and infrastructure, with a passion for building internal platforms and automation that enhance developer productivity and platform reliability.

• Bring familiarity with cloud networking concepts, including load balancing, DNS, VPCs, proxies, and service mesh technologies , or have a strong desire to learn and grow in this domain.

• Take strong ownership of your work from end-to-end, demonstrating a systematic, customer-focused approach to problem-solving and a track record of contributing to complex technical projects.

• Are a proactive and collaborative communicator, skilled at articulating technical concepts to both technical and non-technical partners and working effectively across team boundaries.

You'll have an edge if you have:

• Direct experience with cell-based or multi-tenant architectures, particularly with building tooling for large-scale account migrations.

• A proven track record of building internal developer platforms or self-service infrastructure that empowers other engineers.

• Hands-on experience with cloud networking tools such as nginx, Istio, Envoy, AWS Transit Gateway, PrivateLink, or Kubernetes CNI/service mesh implementations.

• Deep expertise in multi-cloud strategies, including tools for cross-cloud management and cost optimization.

• Advanced proficiency with our core technologies, including extensive professional experience with both Go and Python, and an interest in or exposure to Rust.

• Advanced industry certifications (e.g., AWS Certified Solutions Architect – Professional, AWS Advanced Networking Specialty, Certified Kubernetes Administrator) or contributions to open-source cloud-native projects.

Qualifications

• 5+ years of professional software engineering experience, particularly in platform, infrastructure, or backend roles supporting SaaS applications.

• A Bachelor's degree in Computer Science or a related technical field is preferred, though equivalent practical experience or bootcamp completion with relevant work history will be considered.

Compensation & Benefits

Salary: We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Labs' total rewards during your interview process.

In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York Metro, San Francisco, DC Metro, Seattle, Austin), an alternate range may apply, as specified below.

• The typical starting salary range for this role is: $147,000 - $178,000 USD

• The typical starting salary range for this role in the select locations listed is: $163,000 - $198,000 US

Equity Stake Benefits

• dbt Labs offers: unlimited vacation, 401k w/3% guaranteed contribution, excellent healthcare, paid parental leave, wellness stipend, home office stipend, and more!

• Equity or comparable benefits may be offered depending on the legal limitations

Our Hiring Process (All Video Interviews)

• Interview with a Talent Acquisition Partner (30 Mins)

• Technical Interview with Hiring Manager (60 Mins)

• Team Interviews with Cross Collaborators (4 rounds, 45 Mins each)

• Final Values Interview (30 Mins)

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply,we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.

If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: London

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.

The Partner Solutions Engineer is an experienced PreSales role within the Solutions Engineering team. Partner Solutions Engineers work closely with our partners to educate, empower, and ensure their success delivering Cloudflare security, reliability and performance solutions.

What you'll do as a Partner Solutions Engineer

Your role will be to build passionate champions within the technology ranks at your Partner accounts, aid your Partner organizations to drive sales for identified opportunities, and collaborate with your technical champions to build revenue pipeline. As the technical partner advocate within Cloudflare, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.

You have strong experience in large Pre-Sales partner and account management as well as excellent verbal and written communications skills in English, suited for both technical and executive-level engagement. You are comfortable speaking about the Cloudflare vision and mission with all technical and non-technical audiences. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms.

You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with partners and customers, and look forward to helping them realize the full promise of Cloudflare.

On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. Specifically, we are looking for you to:

• Build and maintain long term technical relationships with our EMEA partners to increase Cloudflare’s reputation and authority within the partner solution portfolio through demonstrating value, enablement, and uncovering new areas of potential revenue

• Drive technical solution design conversations and guide partners in EMEA through use case qualification and collaborative technical wins through demonstrations and proofs-of-concepts

• Evangelize and represent Cloudflare through technical thought leadership and expertise

• Be the voice of the partner internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your partner and customer needs

Travel up to 40% throughout the quarter to support partner engagements, attend conferences and industry events, and to collaborate with your Cloudflare teammates

Examples of desirable skills, knowledge and experience:

• Fluency in English (verbal and written)

• Experience managing technical sales within large partners and accounts:

• Developing champion-style relationships

• Driving technical wins

• Assisting with technical validation

• Experience and expertise in one or more of the core industry components of Cloudflare solutions:

• SASE concepts and Zero Trust Networking architectures

• Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management

• Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP

• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP

• HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans

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You'll partner with engineers to build dev tools that empower developer workflows and deployment infrastructure. Ensure reliability of multi-cloud Kubernetes clusters and pipelines. Implement metrics, logging, analytics, and alerting for performance and security across all endpoints and applications. Automate operations and engineering, focusing on automation so we can spend energy where it matters.

You'll also build machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

We're looking for someone with 5+ years of experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field. You should have deep proficiency with coding languages such as Golang or Python, and deep familiarity with container-related security best practices. Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus.

Perks & Benefits:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

OTE Range: $205,000–$270,000 + Offers Equity

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Your primary focus will be on delivering an Airbnb network platform that is flexible, efficient, always available, and scales with the needs of the business. You will work closely with peers across Cloud Infra, Security, Reliability, and many other partner teams across the company to achieve this goal.

Key responsibilities include:

• Providing meaningful input to technical designs and direct hands-on contributions to projects in the cloud networking space
• Growing, leading, and managing a small team of talented engineers
• Supporting your team's professional growth and maintaining high performance through mentorship and coaching
• Working with tech leads, peers, and partners to define and execute on a coherent vision and roadmap for Airbnb's cloud network infrastructure and related components
• Working with open source communities (e.g. istio) to build the next generation service mesh for all Airbnb back-end services
• Building cross-region gateways and load balancers for global Airbnb services
• Working with external partners and internal engineering and security teams to deliver edge security systems that protect Airbnb services
• Nurturing a culture of technical quality from design, through code review, to production
• Building strong partnership and alignment with teams across engineering
• Nurturing relationships with open source communities and external service partners

As a successful candidate, you will have a strong background in engineering management, with 2+ years of experience and 8+ years of relevant software development experience in a fast-paced tech environment. You will also have experience with a public cloud provider (AWS, GCP, Azure) and their networking service offerings, as well as experience running large-scale networking systems and software (e.g. proxies, DNS, gateways).

Additionally, you will have excellent communication skills and the ability to work well with teams across the engineering organization (e.g. reliability, compute, security, etc.). You will also have strong problem-solving skills and experience leading teams on-call for production infrastructure.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Field Solutions Engineer, you will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer.

Responsibilities

• As critical members of Cloudflare’s Enterprise Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.

• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).

• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.

• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.

• Minimum 3 years of experience in a customer-facing sales or consulting role (note: doesn't have to be in tech).

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts.

• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.

• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields.

• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.

• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.

• You have a knack for understanding problems and finding creative ways to solve them.

• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Cloud Engineer for Developer Platform, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers, following a consultative approach, to get the most value possible from their Cloudflare investment.

Key Responsibilities:

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.

• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.

• Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.

• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.

• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.

• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.

Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Requirements:

• 3+ years of experience in a customer facing position as a Consultant delivering services.

• Demonstrated experience with:

• Developing serverless code in a CI/CD pipeline using an Agile methodology.

• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP.

• Scripting languages.

• A scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.

• Infrastructure as code tools like Terraform.

• Strong experience with APIs.

• CI/CD pipelines using Azure DevOps or Git.

• Implementation and troubleshooting experience, knowledge of tools to troubleshoot, observability, logs, etc.

• Good understanding and knowledge of:

• Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs.

• Security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS, certificates, OWASP.

• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3.

Preferred Qualifications:

• You have worked with a Cybersecurity company or products and have performed migrations using migration tools.

• You have developed application security and performance capabilities.

• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.

• The work will be performed in English. Fluency in a second regional European language is a strong advantage.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals

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You will partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.

Ensure reliability of multi-cloud Kubernetes clusters and pipelines.

Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.

Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.

Automate operations and engineering.

Focus on automation so we can spend energy where it matters.

Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

We are looking for a highly skilled engineer with 5+ years of experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.

Deep proficiency with coding languages such as Golang or Python.

Deep familiarity with container-related security best practices.

Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns.

Experience with GPU-enabled clusters is a bonus.

Production experience with Kubernetes templating tools such as Helm or Kustomize.

Production experience with IAC tools such as Terraform or CloudFormation.

Production experience working with AWS and services such as IAM, S3, EC2, and EKS.

Production experience with other cloud providers such as Google Cloud and Azure is a bonus.

Production experience with database software such as PostgreSQL.

Experience with GitOps tooling such as Flux or Argo.

Experience with CI/CD such as GitHub Actions.

Perks and benefits include paid parental leave, monthly health and wellness allowance, and PTO.

Compensation includes a base salary, equity, and a variety of benefits.

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As a collaborative but highly autonomous working environment, each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting.

Responsibilities:

• Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

• 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
• Deep proficiency with coding languages such as Golang or Python.
• Deep familiarity with container-related security best practices.
• Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns.
• Experience with GPU-enabled clusters is a bonus.
• Production experience with Kubernetes templating tools such as Helm or Kustomize.
• Production experience with IAC tools such as Terraform or CloudFormation.
• Production experience working with AWS and services such as IAM, S3, EC2, and EKS.
• Production experience with other cloud providers such as Google Cloud and Azure is a bonus.
• Production experience with database software such as PostgreSQL.
• Experience with GitOps tooling such as Flux or Argo.
• Experience with CI/CD such as GitHub Actions.

Perks & Benefits:

• We offer Cresta employees a variety of medical benefits designed to fit your stage of life.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

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You will partner with engineers to build dev tools that empower developer workflows and deployment infrastructure. You will ensure the reliability of multi-cloud Kubernetes clusters and pipelines. You will also implement metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.

You will focus on automation so we can spend energy where it matters. You will build machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

We're looking for someone with 5+ years of experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field. You should have deep proficiency with coding languages such as Golang or Python. You should also have deep familiarity with container-related security best practices.

Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns, is required. Experience with GPU-enabled clusters is a bonus.

Production experience with Kubernetes templating tools such as Helm or Kustomize, and production experience working with IAC tools such as Terraform or CloudFormation, is a plus.

Production experience working with AWS and services such as IAM, S3, EC2, and EKS, and production experience with other cloud providers such as Google Cloud and Azure, is a bonus.

Experience with GitOps tooling such as Flux or Argo, and experience with CI/CD such as GitHub Actions, is a plus.

Compensation for this position includes a base salary, equity, and a variety of benefits.

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At Cloudflare, we're on a mission to help build a better Internet. We're looking for builders who see the cracks in the Internet that everyone else has simply learned to live with.

As a Technical Support Engineer Intern at Cloudflare, you'll work directly with customers and cross-functional teams to tackle a variety of technical challenges. You'll gain hands-on experience with our products, learn the inner workings of Cloudflare's offerings, and deepen your understanding of internet technologies.

Responsibilities

• Collaborate with senior engineers to analyze and troubleshoot customer issues
• Track support requests using our ticketing system
• Participate in team meetings to discuss and share feedback
• Help create and update technical documentation and run books
• Provide feedback on our product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs
• Perform other duties/projects as assigned

Requirements

• Currently pursuing an undergraduate degree in a Computer Sciences or related field
• Self-driven and capable of learning new technologies/systems/features with some guidance
• Fundamental understanding of how the Internet works (OSI Model)
• Experience using Linux
• Experience in command line and tools, including curl, dig, traceroute, openssl and git
• Experience writing scripts in Bash, Python, JavaScript, or other scripting languages
• Awareness of what DNS, SSL/TLS and HTTP is and how these function
• Awareness of or experience installing and configuring web servers like Apache, Nginx, and IIS
• Must be able to work 40 hours a week
• Must be able to commit to a 12 week program

Bonus Points

• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• You are familiar with Cloudflare and have a site actively using our platform

Super Bonus Points

• You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

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You are an expert in Developer Platform products or equivalent and will focus on building and deploying serverless applications with scale, performance, security and reliability leveraging: Workers, Workers KV, Workers AI, D1, R2, Images, and many other products.

This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected to be around 40%.

Experience might include a combination of the skills below:

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.
• Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.
• Proven experience with Cloudflare or similar with Workers, Javascript/Typescript and Workers APIs.
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.
• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.

Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

• 3+ years of experience in a customer facing position as a Consultant delivering services.
• Demonstrated experience with:

Developing serverless code in a CI/CD pipeline using an Agile methodology. Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP Scripting languages A scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills. Infrastructure as code tools like Terraform. Strong experience with APIs. CI/CD pipelines using Azure DevOps or Git. Implementation and troubleshooting experience, knowledge of tools to troubleshoot, observability, logs, etc. Good understanding and knowledge of:

Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs. Security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS, certificates, OWASP. Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3.

Strong advantage if:

You have worked with a Cybersecurity company or products and have performed migrations using migration tools. You have developed application security and performance capabilities. Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.

The work will be performed in English. Fluency in a second regional European language is a strong advantage.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We are looking for an Application Security and Performance Consultant to join our Professional Services team. As a Consultant, you will be responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.

Responsibilities

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer
• Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process
• Provide guidance to the customer to configure their CPEs and integration points
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations

Requirements

• 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Demonstrated experience with security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3
• Working experience with infrastructure as code tools like Terraform
• Strong experience with APIs
• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty

What Makes Cloudflare Special?

We are not just a highly ambitious, large-scale technology company. We are a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

GetType

experienceLevel: senior employmentType: full-time workplaceType: hybrid category: Engineering industry: Technology salaryRange: requiredSkills: [TCP/IP, TLS, DNS, HTTP, DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs, Python, JavaScript, Bash, DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates, Speed, Latency, Caching, HTTP/3, TLSv1.3, Terraform, APIs] preferredSkills: []

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

As a Customer Solutions Engineer (CSE), you will be the trusted technical advisor throughout a customer’s lifecycle. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent.

Responsibilities

As a critical member of the Account Team you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers:

• You will be part of a regional team and will work closely with CSMs supporting the regional book of business

• From a technical perspective, as part of the account team, your primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices

• Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics

• Provide customers with clear proactive technical guidance and expertise across all our products

• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations

• Proactively identify opportunities for expansion for existing customers

• Promote retention by capturing and communicating gaps in product or features

• Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices

Experiences might include a combination of the skills below:

• 10 years of prior post-sales customer relationship management

• Deep understanding of how the internet works and the desire to expand that knowledge

• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

• Reverse and forward proxies and the applications of both

• Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust

• Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3

• Enjoying the adventure of troubleshooting and solving technical problems

• Understanding why Cloudflare plays an increasingly important role on today’s internet

• Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.

• Ability to manage a project, work to deadlines, and prioritize between competing demands

• Fluent in English and Russian, Ukrainian, or Hebrew is a must.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value on diversity and inclusion.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

The Cloudflare Associate Solution Engineering Program is a 12-month rotational experience designed to launch your career in pre-sales engineering. You'll combine technical depth, customer problem-solving, and business acumen to make Cloudflare's technology accessible and valuable for customers across Asia-Pacific.

Responsibilities

• Shadow customer calls and technical deep-dives with Enterprise and Strategic accounts
• Build and deliver product demonstrations tailored to customer use cases (web security, performance, serverless computing)
• Participate in workshops on Cloudflare technologies: Workers, Zero Trust, DNS, DDoS mitigation, WAF
• Collaborate with Sales, Product, and Engineering teams to solve customer technical questions
• Document customer requirements and translate them into solution architectures
• Rotate between GCR, ANZ, and ASEAN customer teams every 4 months
• Contribute to internal tooling, demo environments, or solution accelerators

Requirements

• Have graduated within the past 2 years (or have equivalent demonstrated technical experience through boot camps, self-study, or professional work)
• Can explain core networking concepts (e.g., how DNS resolution works, what happens when you visit a URL, difference between TCP/UDP)
• Are available to start in July 2026 and commit to 12 months including regional rotations
• Communicate fluently in English (written and verbal)
• Can manage multiple concurrent projects with competing deadlines
• Are authorized to work without sponsorship

Nice to Have

• Internship or project experience in a customer-facing, consulting, or technical sales environment
• Proficiency in Mandarin, Cantonese, or Bahasa Indonesia (for serving regional customers)
• Scripting skills in Python, JavaScript, Bash, or similar
• Hands-on experience with web technologies: HTML/CSS/JS, HTTP APIs, or cloud platforms (AWS/GCP/Azure)
• Demonstrated ownership of technical projects (GitHub portfolio, conference talks, open-source contributions)

Technologies you'll work with:

• Cloudflare's edge network
• Workers (serverless)
• Zero Trust security
• DNS/CDN
• DDoS mitigation
• WAF
• API Gateway
• R2 storage
• Stream
• Images

XML job scraping automation by YubHub

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

We were named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist.

We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You'll Do

Do you love solving complex technical problems and interacting with people? As a Technical Support Engineer Intern at Cloudflare, you'll work directly with customers and cross-functional teams to tackle a variety of technical challenges.

You'll gain hands-on experience with our products, learn the inner workings of Cloudflare's offerings, and deepen your understanding of internet technologies. This role also provides opportunities to develop valuable technical and professional skills, as well as job shadowing experiences to explore different roles within the company.

Join us to enhance your skill set while making a real impact!

Responsibilities

• Collaborate with senior engineers to analyze and troubleshoot customer issues
• Track support requests using our ticketing system
• Participate in team meetings to discuss and share feedback
• Help create and update technical documentation and run books
• Provide feedback on our product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs
• Perform other duties/projects as assigned

Skills and Requirements

• Currently pursuing an undergraduate degree in a Computer Sciences or related field
• Self-driven and capable of learning new technologies/systems/features with some guidance
• Fundamental understanding of how the Internet works (OSI Model); Cloudflare has a variety of products that presently impact Layers 3, 4 & 7
• Experience using Linux
• Experience in command line and tools, including curl, dig, traceroute, openssl and git
• Experience writing scripts in Bash, Python, JavaScript, or other scripting languages
• Awareness of what DNS, SSL/TLS and HTTP is and how these function
• Awareness of or experience installing and configuring web servers like Apache, Nginx, and IIS
• Must be able to work 40 hours a week
• Must be able to commit to a 12 week program

Bonus Points

• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• You are familiar with Cloudflare and have a site actively using our platform

Super Bonus Points

• You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

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You will have the chance to define and influence large infrastructure initiatives such as global traffic load balancing and disaster recovery, next-gen service mesh, cross-region gateways, and edge security. Airbnb is a member of the Cloud Native Computing Foundation (CNCF) end-user community, and we work closely with the open-source community (e.g., k8s, istio) and peer companies to tackle cloud-native engineering challenges at scale.

In this role, you will:

• Work with open-source communities (e.g., istio) to build the next-generation service mesh for all Airbnb back-end services;
• Build cross-region gateways and load balancers for global Airbnb services;
• Work with external partners and internal engineering and security teams to deliver edge security systems that protect Airbnb services;
• Design the multi-region network architecture on public clouds and build software and operation tools to manage Airbnb's production network;
• Work with product and engineering teams to optimize the network performance for Airbnb services;

You will be a full-cycle developer with strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle. You will have excellent communication skills and the ability to work well within a team and with teams across the engineering teams.

You will be passionate about efficiency, availability, technical quality, and system quality. You will have led a team that is on-call for production infrastructure before.

If you are passionate about building scalable and reliable systems, and you want to make an impact on the industry and open-source communities, then we want to hear from you!

XML job scraping automation by YubHub

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

About the Department

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

About the Team

Domain management is the foundation for any online presence and Cloudflare Registrar is our answer to a simple and straightforward experience. The Registrar product manages the full lifecycle of the domains, including searching/registering for new domains and transferring/renewing existing ones. Onboarding domains on Cloudflare is the gateway to the vast array of Cloudflare services.

What You'll Do

We are looking for a talented systems engineer to be part of our engineering team. Come be part of the team and work with a group of passionate, talented engineers that will be creating innovative products. The amount of requests being processed is massive and we utilize all the latest technology to ensure its scalability and availability.

Responsibilities

• Designing, building, running and scaling tools and services that support the full spectrum of domain management.
• Analyzing and communicating complex technical requirements and concepts, identifying the highest priority areas, and carving a path to delivery.
• Improving system design and architecture to ensure stability and performance of the internal and customer-facing compliance concerns.
• Working closely with Cloudflare's Trust and Safety team to help make the internet a better place.
• Ongoing monitoring and maintenance of production services, including participation in on-call rotations.

Requirements

• 5+ years of experience as a software engineer with a focus on designing, building and scaling data infrastructure.
• Experience with product teams to understand goals and develop robust and scalable solutions that align with the customer need.
• Strong communication skills, especially around articulating technical concepts for technical and non-technical audiences.
• Experience working on, and deploying, large scale systems in Typescript, Go, Ruby/Rails, Java, or other high performance languages.
• Experience (and love) for debugging to ensure the system works in all cases.
• Strong systems level programming skills.
• Excited by the idea of optimizing complex solutions to general problems that all websites face.
• Experience with a continuous integration workflow and using source control (we use git).

Bonus Points

• Experience with Cloudflare Developer Platform.
• Experience with Ruby or Go (or a strong desire to learn).
• Experience working with OpenAPI.
• Experience with AI coding tools.
• Experience with Kubernetes.
• Experience with Kibana, Grafana, and/or Prometheus.
• Experience with relational databases (e.g. Postgres).
• Experience with Gitlab and Gitlab CI.
• Experience with DNS (and DNSSEC).
• Experience in the registry/registrar industry.

Equity

This role is eligible to participate in Cloudflare's equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!

The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

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Your goal is to help customers be successful and derive the most value possible from their Cloudflare investment. As a CSE, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have natural curiosity and desire to identify root causes of unique problems and find the most elegant and efficient solutions.

Fundamentally, you are enamored with how the internet works. You will work closely with the Customer Success Manager (CSM) as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support.

Responsibilities:

• Serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers

• Be part of a regional team and work closely with CSMs supporting the regional book of business

• From a technical perspective, as part of the account team and your primary responsibilities, deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices

• Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics

• Provide customers with clear proactive technical guidance and expertise across all our products

• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations

• Proactively identify opportunities for expansion for existing customers

• Promote retention by capturing and communicating gaps in product or features

• Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices

• The role requires 20-50% travel to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates

Experiences might include a combination of the skills below:

• 5+ years of prior post-sales customer relationship management

• Deep understanding of how the internet works and the desire to expand that knowledge. For example:

• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

• Reverse and forward proxies and the applications of both

• Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust

• Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3

• Enjoying the adventure of troubleshooting and solving technical problems

• Understanding why Cloudflare plays an increasingly important role on today’s internet

• Ability to proactively identify and solve problems, then build sustainable solutions to prevent recurrence

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.

• Ability to manage a project, work to deadlines, and prioritize between competing demands

Bonus!

• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2

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At Cloudflare, we are on a mission to help build a better Internet. We run one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Technical Support Engineer, you will work directly with our customers and cross-functionally to solve a variety of technical issues. This is a position where you will learn the inner workings of Cloudflare's products and gain a deeper understanding of internet technologies.

Responsibilities

Do you love solving complex technical problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team.

You will work directly with our customers and cross-functionally to solve a variety of technical issues. This is a position where you will learn the inner workings of Cloudflare's products and gain a deeper understanding of internet technologies.

Requirements

• Experience: 2+ years of experience in a Technical Support role, Web Developer Support, or a similar position, with a proven track record of resolving diverse technical issues or foundational experience gained through a relevant degree and projects, internships, or academic coursework that demonstrates strong technical aptitude and problem-solving skills.

• Community Engagement: Active participation in web development communities, with a demonstrated commitment to staying current with industry trends and sharing knowledge with peers.

• Internet Fundamentals: Fundamental understanding of how the Internet works (OSI Model), with knowledge of Cloudflare's products that impact Layers 3, 4, and 7.

• Technical Proficiency: Skilled in analyzing and troubleshooting DNS, SSL/TLS, HTTP, and optimizing website performance.

• Tooling Expertise: Proficient in command line interfaces and experienced with tools such as browser developer tools, cURL, Git/Wrangler/npm, Postman, TCPDump/Wireshark, SSH, OpenSSL, and similar utilities.

• Video Technology: Experienced with video encoding and streaming solutions, understanding the associated technical challenges.

• Scripting Skills: Competent in writing scripts in Bash, Python, JavaScript, or other scripting languages.

• Customer-Centric Communication: Comfortable communicating through various support channels, with a strong commitment to putting the customer first in every interaction.

Bonus

• You have a site actively using our platform

• You are familiar with any of the following Cloudflare products: Cloudflare Workers, Stream, Pages, R2

Availability And Schedule Requirements

• Flexibility to work varying work schedules including; Pacific time, holidays, weekends, more than 5 days in a row, or additional hours

• Ability to work on-site as needed out of one of our US based offices

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Responsibilities

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio for the Sub Saharan Africa region, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer's needs.

Requirements

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Fluent English (written & spoken). Fluent Afrikaans would be a plus.
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
• Understanding of “how the internet works”.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some travel (10-15 days per quarter): we expect to travel to customer offices, conferences and/or do talks.

Benefits

• All the resources and training required to be effective for the role, will be provided.
• Previous experience in a pre-sales SE or consulting role.
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
• Exposure to emerging technical landscape trends in Security such as Zero Trust.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organisations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

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In this role, you will have a deep specialization in Identity and Access Management (IAM) and FedRAMP High/Moderate environments. You will have hands-on experience supporting IAM solutions, including deep familiarity with protocols such as SAML, SSO, LDAP, and WS-Federation. You will have advanced knowledge of Active Directory, Entra ID (Azure AD), and Okta. You will be an expert in troubleshooting synchronization errors, managing complex group membership logic, and overseeing cross-platform identity lifecycle management. You will have experience supporting major SaaS applications, including Office 365, Google Workspace, Salesforce, and Workday. You will have proven ability to isolate and resolve network-layer impediments. You will be skilled in leveraging diagnostic utilities such as Wireshark, Fiddler, and DNS lookup tools to identify root causes. You will have excellent relationship management skills with the ability to remain calm, composed, and articulate during high-pressure customer situations. You will be a quick study with the ability to master new technologies rapidly in a fast-paced environment. You will have strong analytical and organizational skills; comfortable working both as a collaborative teammate and an independent contributor with minimal supervision. You will have a genuine passion for solving complex problems and advocating for customer success.

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xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

About the Role

Grok and X are powered largely from our own on-premise infrastructure which enables us to move at speed and efficiency when deploying vast amounts of capacity. People wouldn't be able to enjoy participating in the townhall on X or use Grok to understand the universe if it weren't for our Edge networking infrastructure.

We are seeking two senior engineers that help architect, develop, and build our peering and transit infrastructure with associated routing policies, eDNS, cloud connectivity, CGNAT, and load balancer fleets. The two successful candidates will have great Python skills to remove repetitive engineering cycles and auto-mitigate customer impacts.

Responsibilities

• Architect, develop, and maintain peering and transit infrastructure, including routing policies, eDNS, cloud connectivity, CGNAT, and load balancer fleets.

• Leverage Python scripting to automate repetitive engineering tasks and proactively mitigate customer impacts.

• Manage and troubleshoot DNS infrastructure to ensure reliable performance.

• Oversee and resolve issues related to cloud VPCs and connected network hardware.

• Diagnose and resolve complex TCP/IP issues to maintain seamless network operations.

• Collaborate with cross-functional teams to enhance infrastructure efficiency and support xAI's AI platforms.

Required Qualifications

• 7+ years of experience with edge network hardware, including load balancers, CGNAT, routers, and switches.

• 7+ years of routing experience in backbones, peering, and transit areas with expertise in traffic engineering.

• 5+ years of experience using Python scripting to automate deployments and break/fix tasks.

• 3+ years of experience managing DNS infrastructure.

• 3+ years of experience managing and troubleshooting cloud VPCs and connected network hardware.

• Proven ability to troubleshoot complex TCP/IP issues.

Preferred Qualifications

• Experience with A10 Networks, NGINX, or open-source load balancer/CGNAT software.

• Familiarity with Route53 and UltraDNS.

• Expertise in GCP, AWS, and OCI VPC architecture and troubleshooting.

• Knowledge of Kubernetes Ingress.

• Experience with CDN, Fastly, and Cloudfront.

• Demonstrated success in on-call rotations and incident response in high-stakes environments.

• Strong problem-solving skills and adaptability in a fast-paced, ambiguous setting.

Annual Base Salary

$180,000 - $440,000 USD

Benefits

Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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Grok and X are powered largely from our own on-premise infrastructure which enables us to move at speed and efficiency when deploying vast amounts of capacity. People wouldn’t be able to enjoy participating in the townhall on X or use Grok to understand the universe if it weren’t for our Edge networking infrastructure.

Responsibilities

• Architect, develop, and maintain peering and transit infrastructure, including routing policies, eDNS, cloud connectivity, CGNAT, and load balancer fleets.

• Leverage Python scripting to automate repetitive engineering tasks and proactively mitigate customer impacts.

• Manage and troubleshoot DNS infrastructure to ensure reliable performance.

• Oversee and resolve issues related to cloud VPCs and connected network hardware.

• Diagnose and resolve complex TCP/IP issues to maintain seamless network operations.

• Collaborate with cross-functional teams to enhance infrastructure efficiency and support xAI’s AI platforms.

Required Qualifications

• 7+ years of experience with edge network hardware, including load balancers, CGNAT, routers, and switches.

• 7+ years of routing experience in backbones, peering, and transit areas with expertise in traffic engineering.

• 5+ years of experience using Python scripting to automate deployments and break/fix tasks.

• 3+ years of experience managing DNS infrastructure.

• 3+ years of experience managing and troubleshooting cloud VPCs and connected network hardware.

• Proven ability to troubleshoot complex TCP/IP issues.

Preferred Qualifications

• Experience with A10 Networks, NGINX, or open-source load balancer/CGNAT software.

• Familiarity with Route53 and UltraDNS.

• Expertise in GCP, AWS, and OCI VPC architecture and troubleshooting.

• Knowledge of Kubernetes Ingress.

• Experience with CDN, Fastly, and Cloudfront.

• Demonstrated success in on-call rotations and incident response in high-stakes environments.

• Strong problem-solving skills and adaptability in a fast-paced, ambiguous setting.

Annual Base Salary

$180,000 - $440,000 USD

Benefits

Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Solutions Engineer Intern, you'll join Cloudflare's APAC Solutions Engineering, Center of Excellence (COE) team as part of a small cohort of interns working directly with the team running an internal AI initiative. The goal is to build AI capabilities across SE, Sales, and GTM functions in APAC.

Responsibilities

• Build and test an AI agent or internal chatbot to help SE and Sales teams work faster, built on Cloudflare Workers AI and AI Gateway
• Design and prototype a demo that shows Cloudflare's AI platform capabilities for a real customer use case
• Write scripts or lightweight tools that cut manual work out of GTM workflows
• Dig into usage or productivity data to see what impact the tools your team built are actually having
• Present your work at a team showcase or sprint review

Success Looks Like

• Ship at least one internal AI tool that SE or GTM colleagues are actively using
• Contribute to tools or demos that make a real difference to how the team works
• Leave with at least one piece of work the wider team can pick up and use

Requirements

• Can write working code in Python, JavaScript, or a similar language and ship things independently
• Have a basic understanding of how the web works: HTTP, REST APIs, DNS, TLS
• Can explain what you built and why, to a technical or non-technical audience
• Are curious and self-directed. You try things before asking
• Able to commit to a minimum 12 week summer internship from May to August 2026
• Able to work from office 3-5 days a week in Singapore

It would be awesome if you also:

• Have played around with LLMs, AI APIs, or prompt engineering, even just in side projects, coursework, or a hackathon
• Have used any part of the Cloudflare developer platform: Workers, R2, Pages, or anything similar
• Have experience with data analysis or lightweight dashboarding (Python, notebooks, etc.)
• Have shipped something as part of a team: a university capstone, hackathon project, open source contribution, or a previous internship

Technologies we work with

Cloudflare Workers, Workers AI, AI Gateway, Vectorize, Pages, R2, D1, KV · Python · JavaScript / TypeScript

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At Cloudflare, we're on a mission to help build a better Internet. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code.

As a Systems Reliability Engineer on one of our Production Engineering teams, you'll be building the tools to help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a reliable, yet flexible, platform to help product teams release new software efficiently and safely.

Core platforms we operate at Cloudflare include:

• Kubernetes
• Kafka
• Developer tools, CI, and CD systems
• Vault, Consul
• Terraform
• Temporal Workflows
• Cloudflare Developer Platform

Responsibilities

• Build software that automates the operation of large, highly-available distributed systems.
• Ensure platform security, and guide security best practices
• Document your work and guide fellow developers towards optimal solutions
• Contribute back to the open source community
• Leave code better than we found it

Requirements

• Recent career experience with Go or Python and at least 3 years experience in the role of full-time software engineer (any language). Rust is an added bonus.
• Experience with deploying and managing services using Docker on Linux
• A firm grasp of IP networking, load balancing and DNS
• Excellent debugging skills in a distributed systems environment
• Source control experience including branching, merging and rebasing (we use git)
• The ability to break down complex problems and drive towards a solution

Bonus Points

• Experience with Deployment, StatefulSets, Persistent Volumes Claims, Ingresses, CRDs on Kubernetes
• Operational experience deploying and managing large systems on bare metal
• Experience as a Site Reliability Engineer (SRE) for a large-scale company
• You have practical knowledge of web and systems performance, and extensively used tracing tools like ebpf and strace.
• Alerting and monitoring (Prometheus/Alert Manager), Configuration Management (salt)

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era.

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.

Okta's Workforce Identity Cloud Security Engineering group is looking for an experienced and passionate Staff Site Reliability Engineer to join a team focused on designing and developing Security solutions to harden our cloud infrastructure.

We encourage you to prescribe defence-in-depth measures, industry security standards and enforce the principle of least privilege to help take our Security posture to the next level.

Our Infrastructure Security team has a niche skill-set that balances Security domain expertise with the ability to design, implement, rollout infrastructure across multiple cloud environments without adding friction to product functionality or performance.

We are responsible for the ever-growing need to improve our customer safety and privacy by providing security services that are coupled with the core Okta product.

This is a high-impact role in a security-centric, fast-paced organisation that is poised for massive growth and success.

You will act as a liaison between the Security org and the Engineering org to build technical leverage and influence the security roadmap.

You will focus on engineering security aspects of the systems used across our services.

Join us and be part of a company that is about to change the cloud computing landscape forever.

As a Staff Engineer, you should be able to identify gaps, propose innovative solutions, and contribute to roadmaps while driving alignment across multiple teams within the organisation.

Additionally, you should serve as a role model, providing technical mentorship to junior team members and fostering a culture of learning and growth

What are we looking for?

We are looking for a security-first SRE engineer who doesn't just 'flag' issues but builds the automation to solve them.

You should have a deep-seated intuition for cloud-native security and a proven track record of hardening large-scale GCP and AWS environments.

As a Technical SME, you will design and build production infrastructure with a 'security-at-scale' mindset.

What You Will Work On?

Security Evangelism: Lead initiatives to strengthen our security posture for critical infrastructure and promote best practices across the engineering organisation.

Incident Response & Reliability: Respond to production security incidents, perform root cause analysis, and build automated preventions to ensure high performance and reliability.

Automated Hardening: Identify manual security processes and automate them using custom tooling and CI/CD integrations.

Architecture & Documentation: Develop technical documentation, runbooks, and procedures for a 24x7 online environment.

Platform Evolution: Continuously evolve our monitoring platforms, moving from simple auditing to active, automated prevention.

Minimum Required Knowledge, Skills, & Abilities:

Experience: 8+ years of experience architecting and running complex cloud networking and infrastructure, with at least 7+ years specialised in DevSecOps or Cloud Security.

GCP Expertise: Minimum 3+ years of deep, hands-on experience securing GCP (GKE, GCE, Shared VPC etc).

Infrastructure as Code (IaC): 10+ years of experience using Terraform and Chef to manage complex cloud resources and OS hardening.

Automation Mastery: Expert-level proficiency in Go, Python, or Ruby for building custom security tooling and automated remediation.

Hardened Containers: Proven track record of securing containerised workloads, including image scanning, K8s RBAC, and runtime security tools (e.g., CrowdStrike Falcon, Falco, or gVisor).

Unflappable Troubleshooting: A 'see a problem, fix the problem' mindset with the ability to debug complex networking, IAM, or performance issues under pressure.

Security Foundations: Strong grasp of Linux internals, OS hardening (CIS benchmarks), and IP protocols (TLS/SSL, DNSSEC, BGP).

Education: BS in Computer Science or equivalent professional experience.

Key Responsibilities:

IAM & Secrets Management: Design and maintain large-scale production IAM policies and secrets management workflows.

Infrastructure Hardening: Implement and maintain Public Key Infrastructure (PKI) and ensure all GCE/GKE environments meet strict compliance standards.

Operational Excellence: Utilise industry-standard tools like OSQuery, Splunk, Chronicle, Nessus, or Qualys/Crowdstrike to monitor system health and security telemetry.

Strategic Rollouts: Lead the phased transition of security policies from Audit/Detection mode to Blocking/Prevention mode, ensuring zero impact on production uptime.

Bonus Points For:

Multi-Cloud IAM Governance: Experience designing a unified IAM framework across AWS and GCP, utilising federated Identities such as Workload, Workforce Identity Federation with understanding of SAML & OIDC auth mechanism and automated 'Least Privilege' enforcement.

Cloud-Native Reliability Engineering: Deep understanding of multi-cloud reliability patterns, maintaining high availability (HA) during security patching or infrastructure-wide hardening.

Hardened Kubernetes Orchestration: Advanced experience securing GKE, EKS, and kOps, specifically implementing Pod Security Standards, Network Policies, and Admission Controllers for a 'Zero-Trust' posture.

Threat Modeling: Security Reviews & Threat Modeling at both Design & Implementation scope.

The Okta Experience - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/

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Your role will be to build champions and enable technical teams alongside our Benelux sales organisation to drive pipeline and close deals. As the technical advocate inside Cloudflare, you will work closely with teams across Sales, Product, Engineering, Customer Support and our channel partners to ensure our customers succeed with Cloudflare security, reliability, and performance solutions.

We are looking for someone with strong experience in pre-sales, partner and account management, and excellent verbal and written communication skills in Dutch and English, suited for both technical and executive-level engagement. You should be comfortable speaking about the Cloudflare vision with all audiences.

Specifically, we are looking for you to:

• Build and maintain long-term technical relationships with prospects, customers and ecosystem organisations across Benelux through demonstrating value, enablement, and uncovering new areas of potential revenue
• Drive technical solution design conversations through use case qualification and collaborative technical wins through demonstrations and proofs-of-concept
• Develop passionate technical champions within the technology ranks of your accounts, helping them drive sales for identified opportunities and build revenue pipeline
• Evangelize and represent Cloudflare through technical thought leadership and expertise
• Be the voice of the market internally at Cloudflare, engaging with and influencing Product and Engineering teams to meet the needs of your accounts and their customers

You will travel requirement in the Benelux to support engagements, attend conferences and industry events, and collaborate with Cloudflare teammates.

Examples of desirable skills, knowledge and experience include:

• Fluency in Dutch and English (verbal and written)
• Ability to communicate complex technical concepts to both technical and non-technical audiences, including C-level stakeholders
• Strong presentation and storytelling skills (whiteboarding, demos, executive briefings)
• Experience managing technical sales cycles end-to-end
• Ability to articulate business value and ROI of technical solutions, not just features
• Experience working within an integrated account team (alongside Account Executives, Customer Success, BDRs, and channel partners)
• Networking technologies including TCP/IP, UDP, DNS (authoritative and recursive, DNSSEC), IPv4/IPv6, BGP routing, Autonomous Systems, subnetting
• Tunneling and connectivity: GRE, IPsec, MPLS, SDWAN
• Cloud networking concepts: VPCs, peering, interconnect
• DDoS attack types (L3/L4/L7) and mitigation strategies
• Web Application Firewall (WAF) rule configuration and tuning
• VPN concepts and their limitations relative to Zero Trust approaches
• API security: API Gateway, rate limiting, schema validation, abuse prevention
• Bot management concepts and detection techniques
• SASE concepts and Zero Trust Networking architectures (ZTNA, CASB, SWG, DLP, RBI as integrated platform)
• Zero Trust Network Access (ZTNA) vs. traditional VPN architecture
• HTTP technologies and reverse proxy architecture: WAF, CDN, caching mechanics
• Detailed understanding of the flow from user to application, including hybrid cloud architectures
• Working knowledge of major cloud platforms: AWS, Azure, GCP (architecture patterns, native security tooling, VPC/peering models)
• Familiarity with Infrastructure-as-Code concepts (e.g. Terraform)
• Cloudflare Workers and the edge compute model (JavaScript/TypeScript)
• Familiarity with related primitives: KV, Object storage, serverless compute
• Familiarity with the competitive landscape across Cloudflare's product areas
• Understanding of why customers move from on-premises appliances to cloud-delivered security
• Awareness of relevant industry verticals: Financial Services, eCommerce, Gaming, Media, SaaS, Healthcare

We value intellectual curiosity, adaptability, and a collaborative spirit. On the Solutions Engineering team, you will find an environment where everyone brings different strengths and jumps in to help each other. If you are passionate about technology and look forward to helping customers and ecosystem organisations realise the full promise of Cloudflare, we'd love to hear from you.

What makes Cloudflare special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend

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At Cloudflare, we are on a mission to help build a better Internet. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

About the Department

Domain management is the foundation for any online presence and Cloudflare Registrar is our answer to a simple and straightforward experience. The Registrar product manages the full lifecycle of the domains, including searching/registering for new domains and transferring/renewing existing ones.

Responsibilities

Designing, building, running and scaling tools and services that support the full spectrum of domain management.

Analyzing and communicating complex technical requirements and concepts, working with technical leaders to carve a path to delivery.

Improving system design and architecture to ensure stability and performance of the internal and customer-facing compliance concerns.

Ongoing monitoring and maintenance of production services, including participation in on-call rotations.

Requirements

3+ years of experience as a software engineer with a focus on designing, building and scaling data infrastructure.

Strong communication skills, especially around articulating technical concepts for technical and non-technical audiences.

Experience working on, and deploying, large scale systems in Typescript, Go, Ruby/Rails, Java, or other high performance languages.

Experience (and love) for debugging to ensure the system works in all cases.

Strong systems level programming skills.

Excited by the idea of optimizing complex solutions to general problems that all websites face.

Experience with a continuous integration workflow and using source control (we use git).

Bonus Points

Experience with Cloudflare Developer Platform.

Experience with Ruby or Go (or a strong desire to learn).

Experience working with OpenAPI.

Experience with AI coding tools.

Experience with Kubernetes.

Experience with Kibana, Grafana, and/or Prometheus.

Experience with relational databases (e.g. Postgres).

Experience with Gitlab and Gitlab CI.

Experience with DNS (and DNSSEC).

Experience in the registry/registrar industry.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Solutions Engineer, you will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.

• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).

• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.

• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.

• Familiarity with Zero Trust Framework and SASE related concepts.

• 12 years plus of experience in a customer-facing sales or consulting role.

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts.

• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.

• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.

• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.

• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.

• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.

• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

• An undergraduate degree in Computer Science, Engineering or a related field.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields.

• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.

• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.

• You have a knack for understanding problems and finding creative ways to solve them.

• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Compensation

• Boston based hires: Estimated annual salary of $202,000 to $253,000 base & Commission Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!

The below is a description of our benefits for employees in the United States, and benefits may vary for

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era.

The Platform Network Engineering Team -----------------------------------

Auth0 by Okta is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for over 100 million daily logins worldwide.

Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

The Senior Software Engineer Opportunity ---------------------------------------

You will be part of the Platform Network engineering team responsible for all connectivity of Auth0. You will play a key engineering role as we evolve our network architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access.

What you’ll be doing ------------------

Implement internal and edge networking infrastructure and design solutions that work at global scale and with multi-cloud and multi-region constraints.

Carry cross-team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc.

Design and develop new services, tools, and automation to expose network functionality to other Okta engineering and operations teams.

Research and implement solutions addressing cross-cutting concerns such as routing, failover, and scaling.

Participate in the team’s on-call rotation.

What you’ll bring to the role ---------------------------

Have 3+ years of software development experience in cloud-native services like API.

Demonstrable knowledge of TCP/IP, DNS, HTTP, TLS.

Have DevOps experience using cloud-agnostic, cloud-native technologies.

Have experience managing infrastructure with Terraform.

Have experience contributing to Go-based services.

Have a passion for working on global distributed systems that are highly reliable, maintainable, scalable, and secure.

Tend to deliver work incrementally to get feedback and iterate over solutions.

Bring the right attitude to the team: ownership, accountability, and attention to detail.

And extra credit if you have experience in any of the following!

A 'Product Mindset' toward infrastructure,building internal networking tools that are self-service, well-documented, and easy for application teams to consume.

Experience with using cloud providers such as AWS or Azure and major content delivery networks.

Experience implementing and scaling Service Mesh architectures to manage service-to-service communication, observability, and security.

Knowledge of Istio/Envoy Proxy and the Kubernetes Gateway API to provide flexible, self-service ingress solutions for product teams.

Experience designing and maintaining multi-cloud networking topologies and hybrid connectivity (Direct Connect, Cloud Interconnect) at scale

Salary and Benefits -------------------

The annual base salary range for this position for candidates located in Canada is between $136,000-$187,000 CAD.

Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can

The Okta Experience -------------------

Supporting Your Well-being

Driving Social Impact

Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate.

Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.

We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process.

In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations.

For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/

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Identity is the key to unlocking the potential of AI. As an AEM DevSecOps Engineer at Okta, you will oversee and automate our AEM infrastructure with a primary focus on security, reliability, and automated compliance.

Key Responsibilities:

• Identity & Access Management: Configure and manage Auth0 integrations for AEM, including token validation, OIDC/SAML configurations, and custom login modules to ensure secure user authentication.

• Headless Security: Oversee the security of AEM Headless deployments, including protecting GraphQL endpoints, managing CORS policies, and ensuring secure communication for decoupled front-end frameworks (React/Angular).

• Edge & CDN Protection: Manage and configure CDN (e.g., Cloudflare, Akamai, or Adobe-managed CDN) to optimize performance and implement DDoS mitigation strategies.

• Traffic Filtering: Implement and maintain Traffic Filter Rules and Web Application Firewall (WAF) configurations at the CDN level to block malicious spikes and sophisticated application-layer attacks.

• Automated Security Scanning: Integrate security tools (SAST/DAST) and secrets detection into CI/CD pipelines (Jenkins, GitLab) to identify vulnerabilities early in the development cycle.

• Environment Hardening: Install and manage AEM author, publish, and dispatcher instances with a focus on Dispatcher security hardening, SSL certificate automation, and ModSecurity configurations.

• Observability & Incident Response: Monitor system performance and security logs using tools like Splunk or New Relic to proactively address threats and performance bottlenecks.

• Compliance Auditing: Regularly audit the platform and its integrations (Adobe Analytics, Target) to ensure alignment with corporate security policies and industry standards.

Required Skills & Experience:

• Experience: 5+ years in administering and securing AEM environments.

• Identity Services: Proven experience integrating Auth0 or similar Identity Providers (IdP) for enterprise-scale authentication.

• Architectural Knowledge: Strong understanding of Headless CMS security best practices, including API key management and JWT authentication.

• Network Security: Expertise in managing CDNs and implementing DDoS mitigation and WAF rules.

• Technical Stack: Proficiency in Apache Sling, JCR, OSGi, and web servers like Nginx or Apache.

• Automation: Hands-on experience with scripting (Python) and CI/CD tools (Jenkins, CircleCI) to automate security and deployment workflows.

• Cloud Experience: Experience with cloud-based AEM implementations, such as AEM as a Cloud Service (AEMaaCS) or AWS/Azure.

• Diagnostic Skills: Proficiency in analyzing log files, thread dumps, and heap dumps to resolve security incidents or performance outages.

The Okta Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a member of the growing team of product managers, your responsibilities include:

• Own the product vision for your area. Ensure that it aligns with the overall product and company vision.

• Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.

• Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.

• Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.

• Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.

• Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.

• Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.

• Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities.

Desirable Skills, Knowledge, and Experience: The ideal candidate is entrepreneurial-minded and thrives in a fast-paced and goal-driven environment. You have outstanding communication and collaboration skills and are able to work with a diverse group, get consensus, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details.

• BS/MS in a technology- or business-related field

• Experience in building, configuring or using Load Balancing products, specifically with a focus with both public and private traffic load balancing.

• 5+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products

• Exceptional communication, presentation, organizational and analytical skills

• Demonstrated ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders

• Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment

• Experience balancing execution, agility, and culture at a fast growing business.

• Strong technical abilities. You are intimately familiar with modern software development practices used to build and deploy applications. You've preferably been working full time on a software delivery team.

• Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view.

• Working knowledge of how the internet works at layers 3 through 7.

Bonus Points:

• A solid understanding of RESTful API design & documentation.

• Ability to validate early ideas through quantitative and qualitative methods (A/B and multivariate testing, user testing, etc).

Experience in user experience (UX) design a plus.

• Hands-on experience with command-line tools used for interacting with APIs, debugging and testing (e.g. curl, dig, etc.)

• Scripting/programming experience (Python, Go, etc.) and/or experience with web frameworks

• Domain expertise (e.g. as a practitioner or technology provider) in several of: HTTP content delivery, network performance, browser technologies and Internet security.

• Pricing strategy and revenue forecasting experience.

Compensation:

• For Bay Area based hires: Estimated annual salary of $179,000 - $246,000

• For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $172,000 - $237,000

• For Colorado based hires: Estimated annual salary of $156,000 - $215,000

Equity:

This role is eligible to participate in Cloudflare’s equity plan.

Benefits:

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

What you'll do as a Specialist Solution Engineer

You will work with our clients to understand their business needs and understand their current applications landscape and access architecture with the goal of helping them develop a security posture that meets their needs while also keeping their employees and assets safe according to the most recent standards in cyber security. You will do this with the technological solutions in the Cloudflare One product portfolio, which encompasses different Zero Trust offerings, including our cutting edge Remote Browser Isolation and email security solutions.

Responsibilities

• Serve as a trusted advisor to our customers; helping them find the best solution for their business needs with Cloudflare One.
• Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare One portfolio
• Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
• Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs
• Articulate the benefits of the Cloudflare One product portfolio vs competing solutions
• Promote retention by capturing and communicating gaps in product or features

Skill Requirements

• Curiosity and Learning Agility
• 8+ years of prior Technical Sales, Systems Engineering, or related experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Familiar with trends in cyber security (e.g. RAT/trojans, malware, ransomware, phishing, adware, cryptomining, spam, botnets, info stealing, scareware)
• Fundamental understanding of customer network and application architectures.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• SASE concepts and Zero Trust Networking architectures
• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
• IdP/authentication, SAML, OTP
• SaaS application integration and tenant controls
• VPN and remote access challenges
• SIEM and log analytics platforms
• Client OS fundamentals and software distribution
• Ability to jump in with hands-on configuration when needed
• Ability to manage a project, work to deadlines, and prioritize between competing goals

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks
• DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions

Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to diversity, equity, and inclusion.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Available Location:

Available locations: Denver, CO

What you'll do as a Senior Solutions Engineer, Majors Accounts

The Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Reporting to the Solution Engineering Manager, the Majors Accounts Solutions Engineer is a Senior level role.

You are a customer-facing technologist within the Cloudflare Solutions Engineering team. You have strong experience in large account pre-sales management as well as excellent verbal and written communications skills suited for executive-level engagement. You are comfortable speaking about the Cloudflare vision and mission with C-level customer executives.

Your role will be to build passionate champions within the technology ranks at your accounts, drive sales for identified opportunities, and leverage your relationships with these technical champions to build a revenue pipeline where no opportunities yet exist. You will work within a high-profile pursuit team dedicated to certain strategic accounts, working closely with the majors account executives attached to these accounts.

Responsibilities

• Build and maintain long-term technical relationships with the technical buyers (executives, managers, and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
• Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of Cloudflare as a part of the customer’s infrastructure, including the coordination of Cloudflare colleagues throughout the sales and procurement cycle.
• Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
• Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with Cloudflare product suites.
• Be the voice of the customer internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your customers’ needs.
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity, and other industry events with thought leadership and expertise.

Desirable Skills, Knowledge, and Experience

• Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO).
• Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts. Experience in managing various stakeholder relationships to build consensus on security solutions/projects.
• Experience managing technical sales within large accounts.
• Developing champion-style relationships
• Driving technical wins
• Assisting with technical validation
• A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):

Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication Cloud computing technologies such as AWS, GCP, Azure, and others Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.

Compensation

Compensation may be adjusted depending on work location.

For Denver, Colorado-based hires: Estimated annual salary of $208,000 - $254,000. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and fun!

The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance

Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan

Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers,at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project’s inception, we’ve protected over 20 million registered voters and helped to safeguard the integrity of elections in several states.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Professional Services Consultant for Zero Trust Services/SASE and Network Services, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.

Responsibilities:

Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.

Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.

Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.

Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.

Provide guidance to the customer to configure their CPEs and integration points.

Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.

Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.

Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

5+ years of experience working in a customer-facing technical implementation or onboarding team, security engineering team, security operations center or other highly technical team

Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

Deep understanding of Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs

Deep understanding of Zero Trust technologies such as Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB and Cloud Email Security

Deep understanding of SSO, ADFS, LDAP and SAML and the role of the IdP for SSO.

Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS

Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3

Network transformation technologies such as MPLS, SD-WAN or WAN Optimization

Ability to manage a project, work to deadlines, and prioritize between competing demands

Demonstrated technical experience (hands-on-keyboard) with:

Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies

Software distribution & deployment in Microsoft, Mac and Linux environments

Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc

Windows & Linux Server system administration

Windows, MacOS and Linux client endpoints troubleshooting

Experience debugging Network connectivity issues using Network Troubleshooting Tools

Preferred but not mandatory:

Software distribution via Mobile Device Management platforms

Experience with Microsoft Active Directory, GPO, AzureAD an Intune

Experience with Zero Trust Implementation and deep understanding of the Zero Trust Frameworks like NIST will be a huge plus

Experience implementing or understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2

Security skills and certifications such as CISSP, GCIA GCIH, GCFA, GCFE, CCIE, CCNP, JNCIE or MCSE will be a huge plus

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Responsibilities

As a Partner Solutions Engineer, you will be responsible for building passionate champions within the technology ranks at your Partner accounts, aiding your Partner organisations to drive sales for identified opportunities, and collaborating with your technical champions to build revenue pipeline.

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. You have strong experience in large Pre-Sales partner and account management as well as excellent verbal and written communications skills in both local and English, suited for both technical and executive-level engagement.

You are comfortable speaking about the Cloudflare vision and mission with all technical and non-technical audiences. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms.

You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with partners and customers, and look forward to helping them realise the full promise of Cloudflare.

On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Specifically, we are looking for you to:

• Build and maintain long term technical relationships with our partners to increase Cloudflare's reputation and authority within the partner solution portfolio through demonstrating value, enablement, and uncovering new areas of potential revenue

• Drive technical solution design conversations and guide partners in India through use case qualification and collaborative technical wins through demonstrations and proofs-of-concepts

• Evangelise and represent Cloudflare through technical thought leadership and expertise

• Be the voice of the partner internally at Cloudflare, engaging with and influencing Cloudflare's Product and Engineering teams to meet your partner and customer needs

Travel up to 40% throughout the quarter to support partner engagements, attend conferences and industry events, and to collaborate with your Cloudflare teammates in local and English.

Examples of desirable skills, knowledge and experience:

• Minimum 10 years experience in a pre-sales SE or consulting role

• Fluency in local and English (verbal and written)

• Experience managing technical sales within large partners and accounts:

• Developing champion-style relationships

• Developing partner technical competencies

• Driving technical wins

• Assisting with technical validation

• Experience with or curiosity in any of the core industry components of Cloudflare solutions (and passion to learn more):

• Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP

• Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management

• HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development

• SASE concepts and Zero Trust Networking architectures

• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organisations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorisation to receive software or technology controlled under these U.S. export laws without sponsorship for an export licence.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, colour, religion, sex, gender identity, sexual orientation, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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As a Senior Named Solutions Engineer, Public Sector, you will be responsible for collaborating with clients from early-stage ideation through to planning for production. You will sit alongside our peers in our clients, and contribute your energy, ideas and opinion on solving the hard problems we face in our industry today.

On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients.

A key aspect will be offering good practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product.

As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own.

Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives.

For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with.

Building on a track-record of success such as that demonstrated with recent projects with the NCSC (https://www.ncsc.gov.uk/news/ncsc-new-pdns-partnership), this role has an emphasis on supporting our clients in both local and central government, as well as select private sector clients where appropriate.

Previous experience in supporting the public sector is beneficial, however not mandatory.

This is where your experience will help. Who we are The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team.

Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering.

In short, if we are to solve complex problems we need a diverse, curious and collaborative team.

Cloudflare’s mission is one which is both simple and timeless, to help build a better Internet.

This requires a broad set of services and associated knowledge of Internet performance and security technology.

We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare.

In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided.

As mentioned, the emphasis on working with public sector clients would benefit from having previously held Security Clearance (SC) status, however this is not mandatory.

Examples of desirable skills, knowledge and experience Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery.

We're serious about building a diverse team.

When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms.

You are naturally curious, and an avid builder who is not afraid to get your hands dirty.

You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare.

On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next.

Additional experience might include a combination of the skills below:

• Showing up in the right-way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed.

• 10+ years of experience in the IT industry (mid-level or senior engineering level experience).

• Ability to manage a project, work to deadlines, and prioritise between competing demands.

• Demonstrating empathy with customers and quickly identifying challenges and pain points they face.

• Understanding of “how the internet works”.

For example:

• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;

• Can explain the difference between authoritative DNS & recursive DNS?

• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;

• Understanding of how customers make buying decisions, how to explain ROI.

• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.

• You're OK with some in-region travel (15~30 days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events.

Bonus!

• Previous experience in a pre-sales SE or consulting role.

• (note: doesn't have to be in tech);

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;

• Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Solutions Engineer, you will work closely with our Enterprise prospects and customers in Greater China region to educate, empower, and ensure their success on the Cloudflare platform. You will leverage your technical expertise in Cloudflare’s global distributed network and technology to find best-fit solutions for prospects, to train and onboard new customers via video-conference, in person, or through documentation, and to support the long-term success of the customer.

Responsibilities

• Technical keystone through the entire sales cycle - pre and post sales
• Work closely with Enterprise prospects and customers in Greater China region
• Educate, empower, and ensure their success on the Cloudflare platform
• Leverage technical expertise in Cloudflare’s global distributed network and technology
• Find best-fit solutions for prospects
• Train and onboard new customers via video-conference, in person, or through documentation
• Support the long-term success of the customer

What We're Looking For

• Passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms
• Naturally curious, and an avid builder who is not afraid to get your hands dirty
• Appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare

Additional Experience

• Ability to manage a project, work to deadlines, and prioritize between competing demands
• Hands on technically
• Understanding of “how the internet works”
• Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other
• Can explain the difference between authoritative DNS & recursive DNS
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike

Bonus Points

• Previous experience in a sales or consulting role covering East China region
• Fluency in Mandarin and English to support regional customers
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• You've built a web application before, or contributed to an existing application in a meaningful way
• You can describe the differences between CSRF, XSS and SQLi in detail, and Cloudflare’s role in defending against them
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2

What Makes Cloudflare Special?

• We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
• Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
• Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
• Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
• 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

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You'll gain hands-on experience with our products, learn the inner workings of Cloudflare's offerings, and continue to extend and deepen your understanding of foundational internet technologies. This role also provides opportunities to develop valuable technical and professional skills as well as job shadowing experiences to explore different roles within the company.

Responsibilities:

• Own the toughest technical challenges and escalations within the scope of the Customer Support while maintaining high standards of individual and team performance
• Maintain clear, timely, and productive communications with customers via our ticketing system and phone support channels
• Become a go-to resource for technical and process knowledge inside and outside the Support organization
• Proactively identify and execute on opportunities for team growth and improvement
• Assist with training and mentoring other team members
• Help create and update technical documentation and runbooks
• Provide feedback on our product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs
• Perform other duties/projects as assigned

Required Skills and Experience:

• 5-7 years of experience working in a technical Customer Support role supporting large enterprise and SMB clients
• Excellent written and verbal communication skills
• Self-driven and comfortable learning new technologies and systems on an ongoing basis
• Strong understanding of how the Internet works at OSI Model layers 3, 4, and 7
• Strong understanding of DNS, SSL/TLS, and HTTP(S) protocols
• Strong understanding of HTTP reverse proxying, caching, and load balancing
• Experience using Linux and associated command line tools, including curl, dig, traceroute, openssl, git, etc.
• Experience writing scripts in Bash, Python, JavaScript, or other scripting languages

Preferred Skills and Experience:

• Prior experience with the Cloudflare platform, especially for personal projects/websites
• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• Experience configuring network or application firewalls
• Experience with web development and/or web hosting
• Degrees or certifications in Computer Science, Information Technology, and related fields
• Fluency in Mandarin, Spanish, and/or Portuguese

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Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request.

As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

What you’ll do as a Senior Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales.

You will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.

Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer.

As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Senior Solutions Engineer, you are the technical customer advocate within Cloudflare.

To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.

Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.

• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).

• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.

• The role requires 20-30% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.

• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.

• Familiarity with Zero Trust Framework and SASE related concepts.

• 12 years plus of experience in a customer-facing sales or consulting role.

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts.

• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.

• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You’ve built web applications before, or contributed to existing web applications in a meaningful way.

• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn’t always mean Anterior Cruciate Ligament.

• You’re not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.

• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare’s role in defending against them.

• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

• An undergraduate degree in Computer Science, Engineering or a related field.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields.

• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.

• You want to be constantly learning new things and teaching what you’ve learned to the broader team through internal and external blog posts, team demos, and product training sessions.

• You have a knack for understanding problems and finding creative ways to solve them.

• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Compensation

Compensation may be adjusted depending on work location.

• Dallas based hires: Estimated annual salary of $200,000 to $250,000 base + commission.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.

Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!

The below is a description of our benefits for employees in the United States, and below is a description of our benefits for employees in the United States, and bene

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At Cloudflare, we're on a mission to help build a better Internet. Today, the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Strategic Solutions Engineer, you will be a customer-facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations.

Your role will be to convince these decision makers of the long-term value of thinking of Cloudflare as a strategic technology partner. You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long-term solution architecture with Cloudflare as a centrepiece.

Responsibilities

• Build and maintain the long-term technical relationship of key accounts, ensuring the successful design, proof, and adoption of Cloudflare as a part of the customers' critical infrastructure.

• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers' landscape.

• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs.

• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts, and demo proof-of-concept labs.

• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity, and Industry-focused events with thought leadership and expertise.

Requirements

• 10+ years of relevant experience

• Experience interacting with senior-level executives to communicate a message of network and security transformation

• Fundamental understanding of customer network and application architectures

• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP

• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS

• IdP/authentication, SAML, OTP

• SaaS application integration and tenant controls

• VPN and remote access challenges

• SIEM and log analytics platforms

• Client OS fundamentals and software distribution

Preferred Skills

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout

• End-user and application security risks

• DDoS, malware, phishing, viruses

• Knowledge of competitive market around CDN providers, Web application Firewall, Remote access solutions, Next-generation Firewalls, CASB solutions, DDOS mitigations solutions, SD-WAN solutions, Secure Gateway solutions

• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure, and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

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The successful applicant will have a track record of working with large enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.

Responsibilities:

• Land an end-to-end value proposition for web security & performance that spans the breadth of Cloudflare Product offerings.
• Empower customers in their security adoption journey, helping them to define a secure strategy,
• Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites
• Work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform
• Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
• Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
• Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.

Key Skills:

• 7+ years experience in a pre-sales SE role;
• Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts.
• Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack.
• Customer Focus. Customer obsessed leader with an 'I will get it done' approach to solving customer challenges.
• Value Realisation. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.
• Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.

Technical Skills:

• Understanding of 'how the internet works'. For example: Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS;
• Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• Experience in cloud computing, preferred if strong background in architecting applications on AWS or GCP;
• Technical expertise in cloud infrastructure, integrating front end web technologies such as Next.JS/React, with compute and databases;
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• You've built a web application before, or contributed to an existing application in a meaningful way;
• You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them;
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organisations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorisation to receive software or technology controlled under these U.S. export laws without sponsorship for an export licence.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition or any other characteristic protected by law.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

About the role: The IT Operations team keeps Anthropic running , we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.

Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.

Responsibilities

End-User Support

Triage and resolve issues across hardware, software, networking, and accounts , primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers

Communication & Documentation

Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves

Operational Improvement

Help streamline onboarding and other high-volume operations as the company scales Contribute to automation efforts Maintain and improve device management, identity, and access systems Assist with scripting (Bash, Python) to automate repetitive tasks

You may be a good fit if you

Have 5-7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment Are an excellent communicator who genuinely enjoys helping people solve problems Have strong troubleshooting skills and are methodical, curious, and persistent Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android Have significant experience with Google Workspace administration Have experience with Slack administration , workspace management, permissions, and troubleshooting Have substantial experience supporting and administering additional SaaS tools Understand identity and access fundamentals , SSO, MFA, directory services Are familiar with MDM fundamentals and endpoint management concepts Have experience with basic scripting (Bash or Python) for automation Take ownership of problems and follow through until they're resolved Think beyond the immediate fix , you ask 'why did this happen?' and 'how do we prevent it?' Are organised enough to manage competing priorities without things falling through the cracks Propose solutions when you see a process that doesn't scale Are looking to develop deeper technical skills and take on more complex systems administration challenges over time

Strong candidates may also

Be familiar with zero-trust security concepts and endpoint security tooling Have experience with networking basics , DNS, DHCP, VPNs, networking fundamentals Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) Have experience using AI tools to improve personal or team productivity

Location

This role is based in one of our offices (San Francisco or Seattle). There is a 4 day per week in office expectation. If you will be based out of the Seattle office we expect you to be in-office 5 days/week.

What Makes This Role Unique

You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts , you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.

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This role focuses on automating processes, building and implementing robust observability solutions, and ensuring seamless operations for mission-critical AI infrastructure.

The ideal candidate will combine strong coding abilities with hands-on data center experience to build scalable reliability services, optimize system performance, and minimize downtime,including close partnership with facility operations to address physical infrastructure impacts.

In an era where AI workloads demand near-zero downtime, this position plays a pivotal role in bridging software engineering principles with physical data center realities.

By prioritizing automation and observability, team members in this role can reduce mean time to recovery (MTTR) by up to 50% through proactive monitoring and automated remediation, based on industry benchmarks from high-scale environments like those at hyperscale cloud providers.

Responsibilities:

• Design, develop, and deploy scalable code and services (primarily in Python and Rust, with flexibility for emerging languages) to automate reliability workflows, including monitoring, alerting, incident response, and infrastructure provisioning.

• Implement and maintain observability tools and practices, such as metrics collection, logging, tracing, and dashboards, to provide real-time insights into system health across multiple data centers,open to innovative stacks beyond traditional ones like ELK.

• Collaborate with cross-functional teams,including software development, network engineering, site operations, and facility operations (critical facilities, mechanical/electrical teams, and data center infrastructure management),to identify reliability bottlenecks, automate solutions for fault tolerance, disaster recovery, capacity planning, and physical/environmental risk mitigation (e.g., power redundancy, cooling efficiency, and environmental monitoring integration).

• Troubleshoot and resolve complex issues in data center environments, including hardware failures, environmental anomalies, software bugs, and network-related problems, while adhering to reliability principles like error budgets and SLAs.

• Optimize Linux-based systems for performance, security, and reliability, including kernel tuning, container orchestration (e.g., Kubernetes or emerging alternatives), and scripting for automation.

• Understand network topologies and concepts in large-scale, multi-data center environments to effectively troubleshoot connectivity, routing, redundancy, and performance issues; integrate observability into data center interconnects and facility-level controls for rapid diagnosis and automation.

• Participate in on-call rotations, post-incident reviews (blameless postmortems), and continuous improvement initiatives to enhance overall site reliability, including joint exercises with facility teams for physical failover and recovery scenarios.

• Mentor junior team members and document processes to foster a culture of automation, knowledge sharing, and adaptability to new technologies.

Basic Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a closely related technical field (or equivalent professional experience).

• 5+ years of hands-on experience in site reliability engineering (SRE), infrastructure engineering, DevOps, or systems engineering, preferably supporting large-scale, distributed, or production environments.

• Strong programming skills with proven production experience in Python (required for automation and tooling); experience with Rust or willingness to work in Rust is a plus, but strong coding fundamentals in at least one systems-level language (e.g., Python, Go, C++) are essential.

• Solid experience with Linux systems administration, performance tuning, kernel-level understanding, and scripting/automation in production environments.

• Practical knowledge of containerization and orchestration technologies, such as Docker and Kubernetes (or similar systems).

• Experience implementing observability solutions, including metrics, logging, tracing, monitoring tools (e.g., Prometheus, Grafana, or alternatives), alerting, and dashboards.

• Familiarity with troubleshooting complex issues in distributed systems, including software bugs, hardware failures, network problems, and environmental factors.

• Understanding of networking fundamentals (TCP/IP, routing, redundancy, DNS) in large-scale or multi-site environments.

• Experience participating in on-call rotations, incident response, post-incident reviews (blameless postmortems), and reliability practices such as error budgets or SLAs.

• Ability to collaborate effectively with cross-functional teams (software engineers, network teams, site/facility operations, mechanical/electrical teams).

Preferred Skills and Experience:

• 7+ years of experience in SRE or infrastructure roles, ideally in hyperscale, cloud, or AI/ML training infrastructure environments with multi-data center setups.

• Hands-on experience operating or scaling Kubernetes clusters (or equivalent orchestration) at large scale, including automation for provisioning, lifecycle management, and high-availability.

• Proficiency in Rust for systems programming and performance-critical components.

• Direct experience integrating software reliability tools with physical data center infrastructure.

• Experience with observability tools and practices, such as metrics collection, logging, tracing, and dashboards.

• Familiarity with containerization and orchestration technologies, such as Docker and Kubernetes (or similar systems).

• Experience with Linux systems administration, performance tuning, kernel-level understanding, and scripting/automation in production environments.

• Understanding of networking fundamentals (TCP/IP, routing, redundancy, DNS) in large-scale or multi-site environments.

• Experience participating in on-call rotations, incident response, post-incident reviews (blameless postmortems), and reliability practices such as error budgets or SLAs.

• Ability to collaborate effectively with cross-functional teams (software engineers, network teams, site/facility operations, mechanical/electrical teams).

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Key responsibilities include:

• Providing second-line technical assistance for hardware, software, and network issues via phone, email, or in-person.
• Diagnosing and resolving complex technical problems, including system crashes, network connectivity issues, and software conflicts.
• Managing and administering user accounts, permissions, and access controls in systems like Active Directory.
• Assisting with the deployment, configuration, and maintenance of hardware (desktops, laptops, servers, and peripherals) and software applications.
• Monitoring and maintaining IT systems, including performing patch management, updates, and basic server administration.
• Documenting and updating IT service tickets with detailed resolutions and escalating unresolved issues to Level 3 experts or specialized teams.
• Contributing to and maintaining IT knowledge base articles and self-service wikis to enhance user self-sufficiency.
• Supporting IT projects, such as system upgrades, migrations, or new technology rollouts.
• Training and mentoring Level 1 technicians, providing guidance on troubleshooting techniques and best practices.
• Ensuring compliance with company IT policies, security standards, and data protection protocols.

The ideal candidate is a problem-solver with strong technical expertise, excellent communication skills, and a commitment to delivering outstanding customer service.

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FinOps Support

• Understand current scales of Containers, VM Scale Sets, VMs, DB Pools, App Services and DB’s – resizing and re-scaling as necessary.
• Delete unused assets (e.g. Web & Call Centre Base Images) and alter IaC templates to make such assets optionally configurable.
• Continue the weekly scaling of environments as necessary.
• Become responsible for RI’s and Savings Plans
• Monitor and manage orphaned Azure resources

Service and Security Operations Management

• Shape and implement systems, processes, and methodologies to ensure effective and timely monitoring of Vista’s services
• Take ownership of, and lead the response to, suspected and confirmed security incidents – feed all findings back into system design as a cycle of continuous improvement
• Proactively assist in the delivery of high-quality security outcomes for Vista’s global operations, including conducting regular reviews of our security posture

Product and Technical Support

• Remain current on all aspects of Vista Cloud technology, deployment, and operational processes
• Train internal support teams and act as the escalation point for queries related to security events, providing a resolution path for issues, whether hands-on assistance or simply direction on how to approach issue resolution
• Provide technical advice and assistance for staff across Vista on security incidents as needed
• Conduct regular reviews of work quality and throughput with the Head of Cloud Operations and other Managers (NZ and overseas), and drill down into the analysis of any problems where required to ensure consistency of approach and that standards are being maintained
• Provide advice to the Development Team on possible security remediations to software problems found by vulnerability tools
• Pro-actively work on increasing security scores and manage internal systems regarding security state / posture and maturity

Additional Responsibilities

• Assist the Project Management Office (PMO) with Statement of Work (SoW) scoping and technical reviews and provide security advice to implementation teams
• Utilize appropriate tools to log requests with the services team
• Create material for monthly reports regarding Security state/ posture and maturity

Requirements

• Relevant tertiary degree in business or technology (preferred)
• Azure or AWS Certification
• Knowledge and experience using FinOps tools
• Strong Server Administrator Experience MCSE / MCSA
• Strong understanding of Active Directory, Domains, DNS, DHCP
• Strong understating of IP / networking and enterprise architecture
• Strong understanding of firewalling, Security, and compliance related elements
• Knowledge of DevOps / Repo, deployment pipelines, and approval processes for IaC (infrastructure as code)
• Understanding of compliance requirements
• Strong problem solving and analytical skills
• Willingness to learn and grow within the IaC and security space
• Experience with software design processes
• Commitment to excellent client service, including the ability to develop and maintain positive working relationships with staff and customers

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Responsibilities

TCPWave DDI Engineering

• Design, deploy, and manage TCPWave DDI infrastructure (DNS, DHCP, IPAM).
• Migrate legacy DDI platforms (e.g., Nokia QIP) to TCPWave.
• Configure DNS views, zones, forwarders, RPZ, and DNSSEC.
• Manage DHCP scopes, failover configurations, and IP allocation strategies.
• Maintain IPAM structure, network containers, VRFs, VLAN mappings.

DNS Architecture & Security

• Manage internal and external DNS (authoritative & recursive).
• Implement DNS security controls (RPZ, DNS logging, DDoS protection).
• Integrate with security platforms such as:
• Cisco Umbrella
• Splunk
• Monitor DNS performance and mitigate DNS-based attacks.

Automation & API Integration

• Develop automation workflows using TCPWave REST APIs.
• Integrate DDI with:
• ServiceNow (ITSM integration)
• CI/CD pipelines
• Ansible / Python automation
• Enable self-service IP provisioning.
• Automate DNS record lifecycle management.

Operations & Support (24x7 Model)

• Provide L2/L3 support for DDI incidents.
• Troubleshoot DNS resolution failures, DHCP conflicts, IP allocation issues.
• Participate in change management and release governance.
• Ensure compliance with ISO standards and internal audit controls.

High Availability & Performance

• Design HA architecture for DNS/DHCP clusters.
• Ensure disaster recovery readiness and replication strategies.
• Conduct capacity planning and performance tuning.
• Monitor DNS query trends and anomaly detection

Qualifications

• 5–10 years in DNS/DHCP/IPAM engineering
• 3+ years hands-on TCPWave experience
• Bachelor’s degree in Computer Science / IT / Engineering (preferred)
• Relevant certifications (Linux, DNS, Network, Security) are a plus

Job Info

• Job Identification: 59688
• Job Category: Enterprise Technology
• Posting Date: 03/06/2026, 05:57 AM
• Apply Before: 03/12/2026, 02:30 PM
• Degree Level: Bachelor's Degree or equivalent
• Job Schedule: Full time
• Locations: 15 Plot No 13, Chennai, TN, 600119, IN (Hybrid)
• Preferred Degree: Bachelor Degree
• Remote: Yes

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Job Responsibilities

Design, Develop, and Maintain Infrastructure as Code (IaC)

Design, develop, and maintain Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation.

Implement and Operate Reliable, Scalable Cloud Infrastructure

Implement and operate reliable, scalable cloud infrastructure primarily on AWS (e.g., EC2, ECS, RDS, S3, Lambda, ElastiCache, SQS, SES, Auto Scaling, Load Balancers).

Lead and Participate in Architecture Reviews

Lead and participate in architecture reviews focusing on reliability, scalability, security, and performance.

Develop and Manage Robust Monitoring, Alerting, and Logging Solutions

Develop and manage robust monitoring, alerting, and logging solutions (e.g., CloudWatch, Prometheus, Grafana, ELK, etc.) to detect and resolve issues proactively.

Perform Incident Management

Perform incident management, postmortems, root cause analysis, and implement continuous improvement strategies.

Collaborate with Software Engineering Teams

Collaborate with software engineering teams to improve CI/CD pipelines, deployment automation, and release management.

Automate Infrastructure Operations

Automate infrastructure operations, reduce manual toil, and improve reliability using scripting (Python, Bash, Node.js, or Ruby).

Maintain and Troubleshoot Environments

Maintain and troubleshoot environments involving web servers, databases, firewalls, DNS, load balancers, and networking.

Ensure Systems Compliance

Ensure systems are compliant with security standards, including patching, hardening, and secure access policies.

Provide On-Call Support

Provide on-call support, participate in incident rotations.

Monitor and Maintain Service-Level Objectives (SLOs)

Monitor and maintain service-level objectives (SLOs), SLAs, and error budgets to ensure reliability targets are met.

Provide Support and Solution Handling

Provide support and solution handling to incident and tickets assigned.

Pre-Requisites

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Minimum 2 years of experience in SRE, DevOps, Cloud Infrastructure, or Systems Administration roles.
• Solid hands-on experience with AWS Cloud services including (but not limited to):
• Compute: EC2, Lambda, ECS, Auto Scaling
• Networking: VPC, Load Balancers, Route 53
• Messaging & Storage: SQS, S3, RDS, ElastiCache, SES
• Monitoring: CloudWatch, X-Ray
• Proficient in Infrastructure as Code using Terraform and/or CloudFormation.
• Experience with CI/CD tools (e.g., GitLab CI, Jenkins, CodePipeline, ArgoCD).
• Strong understanding of Linux and Windows system administration and troubleshooting.
• Comfortable with one or more scripting/programming languages such as Python, Node.js, Bash, Ruby, or JSON/YAML for automation.
• Strong grasp of network fundamentals, including DNS, HTTP(S), TLS/SSL, firewalls, and TCP/IP.
• Experience with containerization and orchestration (Docker, ECS, or Kubernetes is a plus).
• Familiar with observability tools and incident management best practices.
• Vietnamese citizen based in Ho Chi Minh City.

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We are seeking an IT Executive to join our team in Pune. As an IT Executive, you will be responsible for providing technical support to users, troubleshooting problems, and maintaining workstation. You will also conduct remote troubleshooting of computer problems, maintain PC desktop systems, and install PC's, network printers over the local area network.

Responsibilities:

• Basic troubleshooting skills and VLAN's knowledge
• Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation
• Conduct remote troubleshooting of computer problems
• Maintenance of PC desktop systems
• Installation of PC's, network printers over the local area network
• Installation and troubleshooting of software's, including operating systems
• Installation and configuration of Office365 client software's
• Keeping inventory of PC's and other computer peripherals
• IT enablement for new users in terms of system configuration, deployment & email
• Attending & resolving day to day desktop calls

Desired Skills:

• Experience in supporting and troubleshooting desktop, laptops, peripherals, applications and windows operating system related issues
• Basic knowledge of networking, VPN, DNS, DHCP, TCP/IP and antivirus, Jira related troubleshooting
• Knowledge of Perforce, Outlook configuration
• Assertive communication skills (written/verbal) with the ability to deal with users at all levels in organization and customer service orientation
• Excellent listening skills
• Exposure on remote management tools and workflow
• Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively

Benefits:

• Medical insurance
• Term insurance
• Accidental insurance
• Lunch/dinner provided at subsidized rates

Role Information:

• IN Studio: Keywords India
• Location: Asia Pacific
• Area of Work: IT & Infosec
• Service: Support
• Employment Type: Full Time
• Working Pattern: In-Office

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Responsibilities

• Provide technical support for internal and external employees and stakeholders
• Troubleshoot complex issues requiring detailed knowledge of systems and applications
• Implement, monitor, and maintain network and server systems
• Set up and configure desktop computers and peripherals
• Create, edit, and disable digital identity accounts with respective security levels
• Perform hardware and software upgrades to achieve optimum performance levels
• Contribute to IT teams' goals by accomplishing related duties as required
• Create, edit, and maintain IT documentation, processes, and policies
• Assist new production projects by proposing technical solutions and with their implementation

Skills

• Experience with hardware and software troubleshooting
• Familiar with Google and Windows environment
• Experience in troubleshooting DNS, DHCP, GPO, Networking, Workstation/laptop issues, BYOD devices
• Experience with Windows and Google-oriented infrastructure: Windows 10/11, Windows Server 2016/2019, Exchange Server, Office 365, Active Directory, File Server, PowerShell, Hyper-V, DNS, WSUS, RDP
• Hands-on experience with IT infrastructure (Servers, Switches, Wifi, Network patching)
• Understanding of networking and subnetting fundamentals
• Exposure to Linux (Server and Client configuration, Ubuntu, Debian, OpenSUSE)
• VMware vSphere Hypervisor 6.7/7 or similar virtualized platforms
• Exposure to Next-Gen Firewalls (Site-to-site VPN IPsec or OpenVPN, Security policy, NAT configuration)
• A basic understanding of cyber-security

Requirements

• 1 to 5 years experience within an IT support, helpdesk, desktop type of position
• Graduate in Computer Science, Information Technology, related field, or relevant work experience
• High-level of problem-solving skills
• Strong interpersonal and collaborative skills
• Good written and oral English communication skills
• End-user oriented
• An ability to stick to strict deadlines

Benefits

• Public holiday
• Annual paid leaves, Special leaves, other types of leaves
• Health insurance, welfare pension insurance, occupational accident insurance etc
• Commuting costs are covered up to 30,000 JPY per month
• Fukurikosei club (Relo Club) and Language program

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The role will have primary responsibility for technical decisions and guiding the company-wide AD architecture. This position will have a focus on on-premises directory services and identity management, as well as their cloud-based counterparts, such as Azure Active Directory.

Responsibilities

• Overall responsibility for the company-wide Active Directory infrastructure
• Plan and deploy Active Directory Domain Services inter-forest and intra-forest migrations
• Plan and deploy the extension of active directory to Azure domain services and future-proof the existing environment
• Plan, coordinate and execute any life cycle activities with regard to Active Directory and surrounding systems
• Plan and execute large-scale Active Directory Domain Services, Federation Services, and Certificate Services upgrades
• Assess the sizing and health of acquisition Active Directory deployments in support of consolidation efforts
• Design and deploy various identity management solutions such as Azure Active Directory Premium
• Design and implement solutions for customers based around core Microsoft technologies, such as DFS, DHCP, DNS, File and Print Services, IIS, etc.
• Keep up on emerging technologies and understand how they can add value to existing infrastructures
• Work with regional and infosec teams closely as SME for active directory

Requirements

• Strong Risk & Security awareness
• Strong verbal and written communication skills
• The ability to translate business needs into technical requirements
• Must love documentation. Creating detailed design or migration documents is a regular occurrence
• Expert-level Active Directory Domain Services experience including Azure AD
• Capable of designing and deploying AD Certificate Services and Azure domain services
• Strong scripting skills. PowerShell 3.0+ experience is very strongly preferred
• Must be able to speak about topics such as routing and switching, storage, virtualization, and server hardware as it relates to the above technologies and responsibilities

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We’re looking for a Security Engineering Lead to own and drive Anthropic’s Corporate Security programme. This is a player-coach Tech Lead Manager (TLM) role: you’ll be both the most senior technical individual contributor on corporate security and the people leader for a lean, high-impact team of Security Engineers.

Corporate Security at Anthropic encompasses everything that protects our people, endpoints, networks, SaaS ecosystem, and corporate data—the full surface area outside of production infrastructure. The scope is broad and the team is deliberately small, which means you’ll need deep technical skills across multiple domains, strong judgment about where to invest, and a bias toward automation and engineering-driven solutions over manual process.

You’ll report into Security leadership and partner closely with IT, Infrastructure Security, Detection & Response, and GRC teams. This role is high-visibility and high-autonomy: you’ll be expected to define the roadmap, make architectural decisions, and represent Corporate Security across the company.

Responsibilities:

Technical Leadership & Hands-on Engineering

• Own the security architecture, tooling, and controls for Anthropic’s corporate environment end-to-end, including endpoint fleets (macOS, Windows, ChromeOS), campus and office networks, SaaS applications, mobile devices
• Design, build, and ship security automation, integrations, and internal tooling—including leveraging Claude and LLMs to accelerate security workflows
• Define and enforce security baselines, hardening standards, and configuration policies across all corporate platforms
• Define what it means to operate safely in an environment where AI agents act more like humans than actual humans
• Evaluate, select, deploy, and operate corporate security tools (EDR/XDR, MDM, ZTNA, CASB/SSPM, email security, DLP, browser security, etc.)
• Drive vulnerability management for corporate assets, including patch orchestration, risk-based prioritization, and exception management
• Lead security reviews of new SaaS adoptions, corporate infrastructure changes, and IT projects

People Leadership & Team Building

• Manage, mentor, and grow a purposefully lean team of Security Engineers; set clear expectations, run effective 1:1s, and create an environment where engineers do the best work of their careers
• Hire and build the team as scope expands—own the hiring bar and pipeline for Corporate Security Engineering roles
• Balance your own IC contributions with the team’s needs; know when to go deep on a problem yourself and when to delegate and coach
• Foster a culture of operational excellence, blameless incident review, and continuous improvement

Strategy & Cross-Functional Partnership

• Define and own the Corporate Security roadmap, aligning investments to Anthropic’s risk profile and growth trajectory
• Partner with IT Operations to ensure security is embedded in endpoint provisioning, network design, and SaaS lifecycle management
• Collaborate with Detection & Response on telemetry coverage, detection engineering, and incident handling for corporate-sourced events
• Partner with Infrastructure and Security Engineering teams to ensure security standards are consistent across all of Anthropic
• Communicate security posture, risks, and investment needs to Security leadership and cross-functional stakeholders clearly and persuasively

You may be a good fit if you:

• Have 8+ years of Security Engineering experience in a corporate/enterprise security domain (endpoint security, network security, SaaS security, identity, or a combination)
• Have 2+ years of experience managing or tech-leading a team of engineers, with a demonstrated track record of developing talent and shipping results through others
• Are a strong engineer who still writes code regularly—you can prototype a tool, write a detection, build an integration, or debug a complex configuration issue
• Have deep experience with macOS fleet security (this is our primary platform) and solid working knowledge of Windows and ChromeOS security
• Have hands-on experience deploying and operating EDR/XDR, MDM, ZTNA/zero trust, and identity security solutions at scale
• Understand modern SaaS security challenges: shadow IT, OAuth token sprawl, data exfiltration paths, SaaS-to-SaaS integrations, and SSPM/CASB tooling
• Can work independently with high autonomy, manage ambiguity, and make sound risk-based prioritization decisions in a fast-paced environment
• Have excellent communication skills and can translate complex security topics into clear recommendations for technical and non-technical audiences

Strong candidates may have:

• Securing corporate environments at high-growth AI, cloud, or developer-tools companies
• Maturing a Corporate Security function from early stage, including defining scope, selecting the initial toolset, and hiring the founding team
• Advanced macOS security (system extensions, endpoint security framework, MDM profile engineering, Declarative Device Management)
• Network security architecture for hybrid/multi-office environments, including SD-WAN, ZTNA, DNS security, and network segmentation
• Browser security and isolation technologies (e.g., Island, Talon/Palo Alto, Chrome Enterprise)
• Proficiency in Python, Go, or similar languages for building sec

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role:

The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.

Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.

Responsibilities

End-User Support

• Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
• Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
• Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
• Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
• Handle escalations requiring cross-team coordination
• Participate in an on-call rotation for urgent issues outside business hours
• Provide hands-on support for user technology, AV systems, conference rooms, and printers

Communication & Documentation

• Communicate clearly with users of all technical levels
• Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
• Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves

Operational Improvement

• Help streamline onboarding and other high-volume operations as the company scales
• Contribute to automation efforts
• Maintain and improve device management, identity, and access systems
• Assist with scripting (Bash, Python) to automate repetitive tasks

You may be a good fit if you

• Have 5-7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
• Are an excellent communicator who genuinely enjoys helping people solve problems
• Have strong troubleshooting skills and are methodical, curious, and persistent
• Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
• Have significant experience with Google Workspace administration
• Have experience with Slack administration — workspace management, permissions, and troubleshooting
• Have substantial experience supporting and administering additional SaaS tools
• Understand identity and access fundamentals — SSO, MFA, directory services
• Are familiar with MDM fundamentals and endpoint management concepts
• Have experience with basic scripting (Bash or Python) for automation
• Take ownership of problems and follow through until they're resolved
• Think beyond the immediate fix — you ask 'why did this happen?' and 'how do we prevent it?'
• Are organised enough to manage competing priorities without things falling through the cracks
• Propose solutions when you see a process that doesn't scale
• Are looking to develop deeper technical skills and take on more complex systems administration challenges over time

Strong candidates may also

• Be familiar with zero-trust security concepts and endpoint security tooling
• Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
• Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
• Have experience using AI tools to improve personal or team productivity

Location

This role is based in one of our offices (San Francisco, Seattle or New York). We expect you to be in-office 4 days per week during your first few months, with the opportunity to work remotely up to 2 days per week after that. If you will be based out of the Seattle office we expect you to be in-office 5 days/week.

What Makes This Role Unique

You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.

Deadline to apply:

None. Applications will be reviewed on a rolling basis.

Salary

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$170,000 - $230,000USD

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What you'll do

• Design, develop, and maintain scalable APIs and automation services in Python and/or Go to manage platform operations (e.g., provisioning, configuration, access control, DNS updates).
• Automate infrastructure lifecycle workflows across Kubernetes/OpenShift and related systems.

What you need

• 5+ years of professional software engineering experience using Python and/or Go (Golang).
• Proven experience designing and implementing RESTful or gRPC APIs.

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What you'll do

• Work collaboratively as a technical liaison for the Head of Online Services on all projects
• Become a trusted and productive member of the senior engineering leadership team of Online Services.

What you need

• 10 years of demonstrable software engineering experience
• Experience building and operating multi-tiered customer facing applications and services

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