Senior Product Engineer · Intercom

Sat, 25 Apr 2026 20:44:36 GMT
Engineering

Intercom · Berlin, Germany · hybrid

At Intercom, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.

We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.

As an experienced engineer you will:

Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.

Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure

Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.

Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

Grow your team’s capacity by mentoring other engineers and interviewing candidates.

This is a chance to be an integral part of building and growing a team.