{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/direct-customer-inquiries"},"x-facet":{"type":"skill","slug":"direct-customer-inquiries","display":"Direct Customer Inquiries","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_fab805a5-662"},"title":"Serviceberater (m/w/d)","description":"<p>Here&#39;s your chance to join Porsche. Porsche Zentrum Recklinghausen is a successful car dealership that sells and services Porsche vehicles. We&#39;re looking for a Serviceberater (m/w/d) to join our team.</p>\n<p>Your tasks:</p>\n<ul>\n<li>Sell service packages, parts, and accessories and provide customer care and advice</li>\n<li>Handle direct customer inquiries and explain the work to be done on the vehicle</li>\n<li>Hand over repaired vehicles and explain the work done and the invoice</li>\n<li>Prepare the service appointment, including researching the reason for the customer visit, customer wishes, and potential problem areas</li>\n<li>Adhere to the Porsche Service Core Process (appointment arrangement, appointment preparation, vehicle acceptance, entry of repair/service into the workshop, quality control, vehicle return, and post-processing of appointments)</li>\n<li>Coordinate the service business</li>\n<li>Ensure a seamless and professional service experience for our customers</li>\n<li>Implement measures to retain and win back customers</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Completed technical training, e.g., as a Kfz-Mechatroniker (m/w/d) or Servicetechniker (m/w/d)</li>\n<li>Ideally, training as a certified Automobile Service Advisor (m/w/d)</li>\n<li>Experience in the after-sales sector and certification as a Service Assistant (m/w/d) is desirable</li>\n<li>Strong service and customer orientation</li>\n<li>Excellent communication skills combined with social competence towards different conversation partners</li>\n<li>Good manners and a sympathetic customer-oriented appearance</li>\n<li>High reliability, flexibility, and above-average willingness to work</li>\n<li>Self-motivation, initiative, and good organizational skills</li>\n<li>Ability to quickly grasp complex task assignments</li>\n<li>High stress tolerance</li>\n<li>Familiarity with MS Office</li>\n<li>Valid driver&#39;s license class B</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Balanced work-life balance: With 30 days of vacation per year, we support you in bringing your work and private life into harmony.</li>\n<li>Career paths that inspire: Discover various career opportunities and develop your talents in an environment that fosters your professional development.</li>\n<li>A role with significance: Take on responsible tasks that make a real difference.</li>\n<li>A motivated team: Work with a team that is not only qualified but also passionate about their work.</li>\n<li>A modern working environment: Experience a workplace that inspires you with modern technology and a professional atmosphere.</li>\n<li>Health and well-being: Enjoy additional protection through our company&#39;s health insurance and stay fit and mobile with our bike leasing program.</li>\n<li>Attractive employee offers: Benefit from exclusive discounts and special conditions that we offer our team members.</li>\n<li>Unique insurance offers: Take advantage of special offers from our in-house insurance agency, tailored to your needs.</li>\n</ul>\n<p>Contact:</p>\n<p>If you have questions, please contact:</p>\n<p>Kai Wortmann, Recruiting</p>\n<p>Tel.: 0231 57703 406</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_fab805a5-662","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Porsche Zentrum Recklinghausen","sameAs":"https://jobs.porsche.com","logo":"https://logos.yubhub.co/jobs.porsche.com.png"},"x-apply-url":"https://jobs.porsche.com/index.php?ac=jobad&id=20402","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["service package sales","customer care","direct customer inquiries","vehicle repair","quality control","team coordination","customer retention","customer acquisition"],"x-skills-preferred":[],"datePosted":"2026-04-22T17:32:45.050Z","employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Automotive","skills":"service package sales, customer care, direct customer inquiries, vehicle repair, quality control, team coordination, customer retention, customer acquisition"}]}