You will be responsible for leading our customer care team, ensuring excellent customer experience from initial contact to final resolution. Your key responsibilities will include:
\nLeading, motivating and developing a team of customer care professionals Ensuring a high level of customer satisfaction through excellent communication and problem-solving skills Monitoring and controlling daily operations and relevant KPIs and SLAs Managing escalations and key account relationships with a focus on transparent and solution-oriented communication Handling order management, including order intake, term monitoring, and coordination with logistics, service and internal interfaces Continuously optimising processes along the customer journey, including digitalisation and efficiency improvements Collaborating closely with sales, technical, product management and finance teams Providing operational support in the day-to-day business, particularly for complex issues
\nTo succeed in this role, you will need:
\nA degree or equivalent qualification, preferably in a technical, commercial or operational field Leadership experience or a clear leadership personality from an operational background (customer care, service, logistics, order processing, production etc.) High customer orientation, excellent communication and problem-solving skills Enjoyment of organising, developing and shaping operational teams and processes Proficiency in basic metrics (KPIs, SLAs) and digital tools Good German and English language skills
\nWe offer:
\nFlexible working hours, flexible working time and the possibility to work remotely Working in an independent business unit with flat hierarchies, integrated into the infrastructure of a global corporation Open, development-oriented teams and a culture of feedback 30 days' holiday, attractive employee discounts and a free parking space with charging points for electric vehicles and e-bikes Urban Sports Club membership and JobRad If this sounds like you, please apply now and join our team!
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\nDuring your internship, you will have the opportunity to participate in the conception and implementation of digitalisation and innovation projects, support project management in internal IT projects, analyse, optimise, and document business processes, develop and further develop applications using the Microsoft Power Platform, and support the operational daily business in the Information Technology department.
\nTo be successful in this role, you should have a strong interest in digitalisation, IT projects, and process management, as well as good knowledge of agile methods, process modelling, or cloud/web technologies. Experience with Microsoft Power Apps, Power BI, or Power Automate is also desirable.
\nAs a team player, you will work closely with our experienced colleagues and contribute to the success of our projects.
\nThe internship will last for 6 months, starting on 01.09.2026, and is open to students with at least 3 semesters of study experience.
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\nYour responsibilities will include:
\nTo be successful in this role, you should have a strong affinity for production planning, product processes, and technical connections. You should also be able to work independently and have good organisational skills.
\nAs a process optimisation intern, you will have the opportunity to contribute to the development of our production processes and make a positive impact on our company's success.
\nWe offer a challenging and dynamic work environment, as well as opportunities for professional growth and development. Our team is committed to excellence and is passionate about delivering high-quality results.
\nIf you are a motivated and detail-oriented individual who is looking for a challenging and rewarding internship, we encourage you to apply for this exciting opportunity.
\nThe internship will last for 6 months and will start on September 1st, 2026. You should have a valid student ID during the entire internship period.
\nPlease submit your application, including your CV, cover letter, and any relevant certificates or references, to our online application portal.
\nWe look forward to receiving your application!
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\nAs a Gastgeber Welcome Management, you will be the first point of contact for our customers, welcoming them and ensuring they have an exceptional experience.
\nYour responsibilities will include:
\nWe're looking for someone who is enthusiastic about providing excellent customer service, has a positive attitude, and is able to work independently.
\nIf you're interested in this opportunity, please send your application to bewerbung@porsche-willich.de.
\nBenefits include bike leasing, occupational pension scheme, employee offers, 30 days' holiday, regular employee meetings, modern working spaces, and more.
\nWe look forward to hearing from you!
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\nJob Description
\nWe are seeking a Digital Transformation, Digital Expert in the energy sector with experience in digitalisation of core processes, conception and implementation of technological transformation projects, and development of new digital services.
\nYour Role
\nYour Profile
\nWe are looking for a Digital Transformation, Digital Expert with experience in:
\nWhy Infosys Consulting?
\nWe offer a branchenführende Bezahlung mit Zusatzleistungen sowie erstklassige Weiterbildungs- und Entwicklungsmöglichkeiten. Bei uns sollst du Deine Karriere vorantreiben und persönlichen Ambitionen verwirklichen können.
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\nWhat you'll do
\nAs an HR Manager, you will be responsible for the following tasks:
\nWhat you need
\nTo be successful in this role, you will need the following skills:
\nWhy this matters
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