0530c061-935 FBS Workflow Optimization Consultant Our client is seeking a Workflow Optimization Consultant to drive operational efficiency across the Digital Workplace organization and support process optimization needs across the broader enterprise. This role will partner with Digital Workplace leaders to analyze, redesign, and modernize workflows, embedding an AI-first mindset and identifying where AI and automation can meaningfully improve performance. The ideal candidate is a strategic thinker with deep process expertise, strong analytical skills, and the ability to use AI tools within their own work to accelerate analysis, documentation, and insights.

Responsibilities

  • Use AI tools, including Microsoft Copilot, to accelerate the analysis, documentation, and visualization of current-state processes.
  • Design simplified future-state workflows that integrate AI-assisted steps, digital enablement, and automation potential.
  • Serve as a consultative resource to departments seeking to streamline their operations.
  • Help business units identify opportunities to improve workflows using Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Apps, and Power BI.
  • Translate business needs into conceptual solution outlines and value cases for teams who will implement them.

Process Analysis & Documentation

  • Document roles, handoffs, data flows, tooling dependencies, and pain points across Digital Workplace operations.
  • Analyze ticket data, performance trends, and workflow metrics to identify high-value opportunities for optimization and automation.
  • Maintain clear, accurate, and AI-enhanced process documentation.
  • Use Lean, Six Sigma, and continuous improvement frameworks, augmented by AI insights, to redesign workflows.
  • Ensure changes adhere to ITIL best practices and operational readiness.
  • Define KPIs and success criteria for each improvement.
  • Gather stakeholder feedback and refine recommendations based on performance data and maintain a backlog of continuous improvement and AI opportunity ideas.

Requirements

  • Experience working in a Digital Workplace, End-User Computing, IT service, or enterprise operations environment.
  • Experience supporting or enabling AI and automation initiatives.
  • Expertise in process mapping, workflow analysis, and journey mapping.
  • Experience with Lean, Six Sigma, and other platforms for continuous improvement methodologies.
  • Functional understanding of Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Apps, Power BI, Microsoft 365 productivity tools, ServiceNow, or Jira Service Management.
  • Ability to analyze operational performance using Excel or Power BI.
  • Excellent facilitator and communicator.
  • Strong influencing and consultative skills.

Benefits

This position comes with a competitive compensation and benefits package, including a competitive salary, comprehensive benefits, home office model, career development and training opportunities, flexible work arrangements, dynamic and inclusive work culture, private health insurance, pension plan, paid time off, and training & development opportunities.

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]]> full-time mid remote Microsoft Copilot, Copilot Studio, Power Automate, Power Apps, Power BI, Lean, Six Sigma, ServiceNow, Jira Service Management, Excel, Power BI, AI, Automation, Digital Workplace, End-User Computing, IT Service, Enterprise Operations IT Finance Capgemini https://logos.yubhub.co/view.com.png Capgemini is one of the world's largest insurance groups, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion. https://jobs.workable.com https://jobs.workable.com/view/94AK8LuTtb9uEUFfHkVK4Z/remote-fbs-workflow-optimization-consultant-in-mexico-at-capgemini 2026-03-09 94e4b3b3-278 IT Manager Client Engineering and Endpoint Platforms The purpose of the Digital Workplace Client Engineering Services Team Lead is to ensure the streamlined operation of the team is in alignment with the business objectives of the Global Client Engineering & Mobile Platform Group and the Digital Workplace Services Department.

What you'll do

  • The purpose of the Digital Workplace Client Engineering Services Team Lead is to ensure the streamlined operation of the team is in alignment with the business objectives of the Global Client Engineering & Mobile Platform Group and the Digital Workplace Services Department.
  • This individual will plan, coordinate, and direct the activities of the Team, with a focus on client engineering and various endpoint standards, platforms and solutions.

What you need

  • Minimum Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field of study and/or equivalent relevant work experience
  • Minimum Experience: At least 8 or more years of relevant IT work experience
  • 1 to 2 years of supervisory experience managing professionals and leading groups.

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]]> full-time senior onsite $103,200.00 - $154,700.00 Endpoint Management (On-Prem / Cloud) Based Product experience, Knowledge and experience in Endpoint technologies (e.g. - Intune, device management, etc) for large Enterprise company (with at least 1000 or more users), Management experience leading team deploying and supporting endpoint technologies., Roadmap planning and budget planning., Leadership, team building, and management skills., Strong understanding of the organization's goals and objectives and to drive Digital Workplace Client Engineering Services innovation, Establishing collaborative business user and IT relationships across the company., Excellent verbal and written communication skills, Understanding of project management principles., Experience collaborating across Global and Regional IT organizations, business partners and stakeholders. IT Automotive Honda https://logos.yubhub.co/careers.honda.com.png Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. https://careers.honda.com https://careers.honda.com/us/en/job/10278/IT-Manager-Client-Engineering-and-Endpoint-Platforms Marysville, Ohio 2026-03-04