Principal Responsibilities:

• Develop and operate a recruiting platform for portfolio managers.
• Participate in the design of various functions for Salesforce CRM solution.
• Operate and further develop existing CRM and existing supporting products and applications.
• Develop interfaces between CRM software and other systems internal and external to Millennium.
• Lead the environment strategy as well as deployment strategy for the CRM solution.
• Stay up to date with the latest Salesforce releases, features, and best practices.

Qualifications/Skills Required:

• 10+ years of experience in Salesforce sales cloud development/support.
• 4-7 years software development experience.
• 3+ years of C#/.NET with proficiency in a web framework such as ASP.NET MVC.
• 2+ years of WebUI/JavaScript/HTML/CSS with proficiency in at least one web framework such as Angular, React/Redux, or Ember.
• In-depth knowledge of Salesforce Feedback Management, Salesforce Digital Experiences (Communities) and best practices.
• Drive AI Innovation: Proactively research, propose, and prototype AI-driven solutions that enhance business processes, customer experience, or operational efficiency within Salesforce.
• Track record of proposing or leading AI initiatives that resulted in measurable business impact.
• Experience building and consuming RESTful services.
• Experience building integration with third-party systems to a Salesforce CRM.
• Able to lead the Salesforce deployments.
• Design, customize and manage security entitlements for Salesforce sales cloud.
• Development experience in Microsoft SQL server, building complex SQL and stored procedures.
• Strong and effective interpersonal skills with proven ability to develop positive relationships with business partners.
• Highly analytical with good problem solving skills; able to work independently in a fast-paced environment.

The estimated base salary range for this position is $175,000 to $250,000, which is specific to New York and may change in the future.

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In this role, you will manage and coach a small team of product managers and producers, guiding them through short and mid-term roadmap development, prioritisation, and sprint planning. You will also work closely with stakeholders across marketing and product to ensure the web experience aligns with key business objectives, user needs, and campaign priorities.

Key responsibilities include:

• Managing and mentoring a team of web product managers and producers, supporting their development and ensuring high-quality execution across initiatives.

• Translating the north-star strategy into mid-term roadmaps and partnering with the team to define and deliver near-term priorities, features, and improvements.

• Leading cross-functional collaboration with web engineering, web design, and integrated marketing partners to drive high-impact enhancements to the Dropbox.com experience.

• Partnering with stakeholders across marketing, product, and design to align on goals, requirements, and success criteria for web initiatives.

• Supporting the execution of optimisation efforts, including user journey improvements, experimentation, and data-driven enhancements to engagement and conversion.

• Ensuring roadmap visibility, prioritisation clarity, and consistent communication with cross-functional teams and leaders regarding progress and outcomes.

• Maintaining a customer-first mindset, leveraging insights and qualitative and quantitative data to inform product decisions and identify opportunities for improvement.

Requirements include:

• 7+ years of product management experience with a focus on web-based products or digital experiences.

• 2+ years managing a team of product managers; at minimum, one year mentoring and guiding other product managers as team lead.

• Demonstrated experience translating strategic direction into actionable product roadmaps and delivering high-quality digital experiences.

• Strong understanding of web technologies, user experience principles, and the product development lifecycle.

• Proven ability to collaborate effectively with engineering, design, data, and marketing teams to deliver cohesive web experiences.

• Experience using data, experimentation, and analytics to guide decision-making and optimise user journeys and conversion funnels.

• Strong organisational and communication skills, with the ability to manage multiple priorities, maintain alignment across stakeholders, and communicate product updates clearly.

Preferred qualifications include:

• Experience collaborating with integrated marketing teams or supporting marketing-driven web initiatives.

• Experience working in both product-led and sales-led software-as-a-service environments.

• Familiarity with content management systems such as Adobe Experience Manager, Webflow, or Contentful.

• Experience with web experimentation frameworks and A/B testing methodologies.

• Knowledge of web analytics platforms including Google Analytics, Adobe Analytics, or Amplitude.

This role offers the opportunity to directly shape Dropbox's digital presence while gaining meaningful cross-functional exposure and driving impact at scale.

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Design Manager, Web Presence

About the Role

As one of two Design Managers on the Presence team, you'll lead a group of exceptional designers focused on key initiatives across stripe.com, link.com, Bridge and Sessions. You'll own the creative direction for areas like acquisition, global expansion, experimentation, and our annual customer event, Sessions.

Responsibilities

• Manage and grow a high-performing design team, with a focus on feedback, coaching, and long-term career development
• Inspire and motivate the team to do their best work while creating a clear design vision that aligns with Stripe's goals
• Craft novel moments of storytelling and delight for our web presence and uphold our quality standards
• Balance growth with putting users first while upholding a very high quality bar
• Champion curiosity and adoption of new AI tools and the evolving our ways of working
• Understanding global needs and design systems, including knowing when to stick to the system vs when it's okay to break away from it
• Often work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables
• Advocate for design excellence at every stage of the product lifecycle, balancing speed, quality, and bold experimentation
• Work with other design specialists and managers on team-wide initiatives, like recruiting and developing content standards
• Influence strategic decisions across all the corners of our web presence
• Partner with marketing, comms, growth, and Link teams to define information architecture and tell the right stories
• Work closely with the team to help scale our design systems, devise generative art directions, propose web animations, and distill interaction-heavy product launch materials on sites such as stripe.com

Requirements

• 6 years+ of creative direction and management experience, and 9+ years of relevant experience in strategy, information architecture, web design and creative technology experience at digital native agencies, and/or tech-forward, product-driven companies.
• Leadership in driving strategic thinking for impactful digital experiences
• Conviction in the web as a storytelling medium, demonstrable through a portfolio of design systems, engaging microsites, Figma libraries, WebGL experiments, CSS art, or anything else,you tell us
• Expert understanding of the formal elements of design, not just limited to the web but including typography, layout, balance, and proportion

Preferred Qualifications

• Sufficiently advanced knowledge of modern HTML and CSS to empathise with and lead the designers and design engineers crafting our web presence
• A tenacity for moving quickly on new, green-field projects while steadfastly delivering on long-term roadmaps
• Experience at a company with global scale, expanding to new markets, leading localization strategy and integrating with l10n.
• Accountability and a high bar when working with production systems
• A demonstrable ability to communicate your front-end or information architecture designs using documentation and crisp visualisation
• Intuition and empathy to gather consensus amongst different stakeholders and subject matter experts

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

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