This role calls for strong end-to-end ownership, a high bar for craft, and the ability to contribute meaningfully to both detailed execution and higher-level product and business decisions alongside product, engineering, and executive partners.

Flow's mission is to design communities that connect people to themselves, their neighbors, and nature. Delivering on that vision requires bringing together real estate, property management, and financial services into a cohesive, intuitive experience, while maintaining relentlessly high standards for quality and usability.

We're looking for designers who are user-first, detail-oriented, and motivated by the opportunity to reinvent how people experience their homes and community.

Responsibilities:

• Translate broad, conceptual ideas into clear, valuable, and intuitive product experiences for Flow's users
• Design end-to-end user flows, interactions, and visual systems that simplify complex actions and scale across products
• Own the user experience from conception through launch in close partnership with product management and engineering
• Develop a deep understanding of Flow's users (residents, onsite staff, and internal teams) through research and continuous learning
• Conduct and advocate for user research to inform decisions and align teams around user needs
• Contribute to strategic product and design decisions that shape the future direction of Flow
• Collaborate across teams, give and receive high-quality design feedback, and clearly present work to partners and leadership
• Help define and evolve Flow's design system, brand, and product story as the company grows

Ideal Background:

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience
• 6+ years of experience designing complex digital products with a strong focus on user experience, interaction, and visual design
• Proven ability to take products or features from 0–1, owning design from concept through launch
• Strong portfolio demonstrating high-quality, end-to-end design work across web and/or mobile products
• Experience conducting user research and usability testing, synthesizing feedback to inform product and design strategy
• Proficiency with modern design and prototyping tools, including creating high-fidelity, interactive prototypes
• Excellent communication and collaboration skills, with experience working cross-functionally and presenting to senior stakeholders
• Comfort operating in a fast-paced, startup environment with a hands-on, detail-oriented, and iterative mindset
• Experience in FinTech and/or PropTech, utilizing generative AI in design workflows, or familiarity with marketing technology platforms, are a plus

Benefits:

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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